Senior SRE (DevOps)

Location: Remote
Engagement Type: Part-Time / Consulting (10–20 hours/week)
Reports to: CTO

About the Role

We are looking for a Senior Site Reliability Engineer (SRE) / DevOps Consultant to help us level up the infrastructure behind our CRM Platform Ecosystem. This is a part-time contract role focused on Terraform-based IaC, CI/CD pipeline optimization, and monitoring & alerting improvements.

You’ll work directly with the CTO and backend teams to establish production-grade reliability, automation, and visibility standards for a fast-scaling, modular CRM platform.

Key Responsibilities
• Refactor and implement Terraform-based infrastructure for AWS (or cloud provider of choice).
• Redesign and optimize our CI/CD pipelines (GitHub Actions / GitLab CI or other), improving speed, reliability, and rollback capabilities.
• Set up and fine-tune monitoring and observability stacks (Prometheus, Grafana, Loki, ELK, etc.).
• Define and implement alerting systems based on SLOs/SLIs using best practices (e.g., on-call playbooks, alert routing).
• Ensure infrastructure is scalable, secure, and cloud-agnostic where possible.
• Review and improve secrets management, deployment automation, and environment management.
• Work with backend engineers to support Terraform modules, deployments, and integrations with PostgreSQL, Redis, and RabbitMQ.
• Provide knowledge transfer and documentation to the internal engineering team for future scalability.

Requirements

Must-Have
• 5+ years of experience in DevOps/SRE, including production support and infrastructure automation.
• Expert in Terraform for AWS/Azure/GCP provisioning.
• Strong hands-on experience with CI/CD tools (e.g., GitHub Actions, GitLab CI, CircleCI).
• Experience configuring and tuning Prometheus, Grafana, Loki, or similar observability stacks.
• Proficient in scripting with Bash, Python, or Go.
• Strong understanding of Docker, Kubernetes (optional but preferred), and container security.
• Excellent communication and documentation skills.

Nice-to-Have
• Experience in multi-environment workflows (staging, dev, prod).
• Familiarity with hexagonal or modular application architectures.
• Previous work on CRM platforms or SaaS applications.
• Knowledge of compliance-aware infrastructure (SOC 2, GDPR).