Business Analyst

We are seeking a highly motivated and technically proficient Senior Business Analyst to support a strategic transformation programme in the UK real estate sector. This role will bridge the gap between business and technology, with a focus on documenting current processes, eliciting and defining requirements, and supporting the development of a new CRM system. The client is a prominent commercial real estate advisor, serving institutional investors, global corporations, and property owners.

We Offer:

• Remote work, full-time
• Project duration: Initially 6+ months, potentially long-term
• Work schedule: Flexible, but availability for occasional late calls is expected
• Competitive compensation
• Opportunity to work with a world-class team
• Interesting and challenging tasks in a high-impact environment

Key Requirements:

• 5+ years of relevant Business Analyst experience in complex tech and business transformation projects
• Proficiency in documentation skills, including business and technical artefacts
• Ability to read SQL and C# code and translate it to business logic
• Strong understanding of Azure cloud services
• Experience with CRM systems (Salesforce, Dynamics, or custom-built)
• Knowledge of the real estate sector or similar industries
• Experience with tools like Visio, Lucidchart, Draw.io, Confluence, Jira, or Enterprise Architect
• Familiarity with Agile or hybrid delivery methodologies
• Experience conducting interviews, workshops, and collaborative working sessions
• Ability to work independently and in a fast-paced environment

Key Responsibilities:

• Conduct interviews and workshops with business and technical stakeholders
• Document current business processes and system functionality
• Collaborate with developers to extract business logic from proprietary systems
• Develop process flows, data flows, ERDs, functional and non-functional requirements
• Support CRM system design, ensuring alignment with user needs and business goals
• Help define and prioritize the backlog of features and technical enablers
• Contribute to UAT planning, test scenarios, and change readiness
• Maintain a central documentation repository to ensure traceability
• Identify opportunities for process improvement and digital transformation