Client Success/Performance Ads Specialist Offline

Our client is a marketing solution that supports medium-sized direct-to-consumer (DTC) brands in promoting their products on major online advertising platforms. We’re proud partners with Meta Marketing and Google.

This is NOT a senior strategy role and it’s NOT a support role either — it’s a mid-level performance marketing position with a strong client-facing component. You’ll be responsible for running Performance Max campaigns and explaining the results to clients in a clear, friendly way — all via email.

Our customers are Small & Medium eCommerce brands based in the US, UK, Canada, and Australia.

What You’ll Be Doing

• Manage and optimize Google Ads campaigns (Performance Max) for our eCommerce clients.
• Monitor results and improve ROAS through data-driven decisions.
• Keep clients in the loop — send regular performance updates, answer questions, and explain results via email.

• Onboard new customers: make sure everything is set up right from the start, answer early questions, and share best practices.

   

What We’re Looking For

• Experience running Google Ads.
• Strong written English — you can explain performance and strategy in a clear, friendly way.

• You’re organized, responsible, and genuinely care about helping clients grow.

   

Will Be a Plus

• Experience working with Google Merchant Center
• Experience in customer support, account management, or customer success.
• Experience working with Shopify.

• Familiarity with Intercom

   

• What We Offer
• The opportunity to grow and deepen your expertise in Google Ads
• Work with some of the fastest-growing DTC brands from the US, UK, Canada, and Australia.
• Competitive base salary depending on experience, with revenue-based bonuses.
• Room to grow: build your skills in performance marketing and client success.
• Remote work