Head of IT Operations and Security

We’re looking for a sharp, business-oriented expert to lead Information Security, IT Systems, and Automation initiatives across the company — someone who balances strategic thinking with hands-on execution and turns complexity into secure, scalable, and streamlined solutions that truly serve business goals.

You don’t just manage systems — you align systems with business needs.

You don’t just run security — you see and mitigate risks before they become problems..

You don’t just automate — you transform.

If you thrive in complexity, love solving meaningful problems, and think like an expert partner (not just a task executor) — this role is for you.

Requirements:
 

- Ability to analyze complex security issues and deliver effective, practical solutions.

- Deep knowledge of information security principles, standards, network protection, encryption, and secure coding practices.

- Proficiency in conducting risk assessments, vulnerability assessments, and penetration testing.

- Experience managing or working with Ops, DevOps, Jira, Helpdesk, and Development teams.

- Competence in managing IT audits, performance evaluations, and cost-efficient planning.

- Solid background in IT architecture design, systems integration (ERP, CRM, HRM, project management tools), and optimization.

- Ability to lead complex IT projects and large-scale system migrations.

- Track record of engaging external experts to enhance delivery where required.
- English - Upper-Intermediate level.

Personal qualities:
 

- Strong project and team management skills, with the ability to lead cross-functional teams and delegate effectively while staying hands-on when needed.

- Accountable and self-driven — you follow through without reminders.

- Solution-oriented - you bring problems with proposed solutions.

- Open to feedback, adaptable to change, and persistent when you believe in the idea.

- Fast and responsive - you act quickly, avoid overcomplicating, while thinking long-term.

- Data- and result-driven — you base decisions on facts and aim for real outcomes. 

- Customer-focused – with a strong understanding of service mindset and what it means to create value for clients.

- Strong communicator — you align, clarify, and solve across all levels.

- High standards — you raise the bar, not settle for “good enough.”

- Able to prioritize what truly creates value for the business.

Responsibilities:

Information Security & Risk Management:

- Develop and implement security policies, standards, and procedures.

- Manage access control and protect internal systems.

- Conduct risk assessments and monitor security threats.

- Respond to incidents and mitigate vulnerabilities.

- Educate employees on security best practices.
 

IT Systems & Infrastructure

- Maintain an optimized, scalable, and secure architecture, aligned with business priorities.

- Ensure system integration, data integrity, and interoperability across core platforms (CRM, ERP, HRM, etc.).

- Oversee technical operations teams to ensure efficient and secure operations.

- Drive automation and process improvements.
 

Automation & AI Initiatives

- Identify and implement high-impact automation and AI opportunities.

- Ensure effective integration of AI tools into business processes.

- Measure effectiveness and business impact of implemented solutions.

- Coordinate cross-functional automation initiatives and promote knowledge-sharing.

- Involve external expertise to strengthen outcomes where needed.

What we offer:

- Flexible schedule. You can work remotely or from our comfortable offices. The workday starts from 8:00 to 11:00;

- Time Offs Loyalty System - 28 Business Days of Paid Time Off per year (after 3 months of cooperation);

- We care about your health. We guarantee that we will cover your medical insurance once your probation period is over. And once a year, we organize a flu shot;

- Mental Health webinars where we discuss psychological topics.

- Professional Growth and Development Personal Development Plan, internal educational activities, reimbursement of external educational activities, including the ones abroad.

- English Courses and Speaking Clubs;

- Corporate currency - Boosta coins and spend them on extra day-offs or our branded products (from T-shirts to AirPods).

What stages do we have:

• 1st stage: pre-screen with recruiter;

• 2nd stage: interview with hiring manager;

• 3nd stage: test task 

• 4nd stage: bar-raising
• 5th stage: referrals and offer.

Apply now and become a Head of IT Operations & Security!