Account Executive Offline

Join Coupler.io as an Account Executive and play a key role in helping potential clients succeed with our product. If you're tech-savvy, customer-focused, and great at building relationships, you'll thrive in this role — leading live demos, streamlining onboarding, and ensuring clients unlock the full potential of our platform.

Our products now have more than 2M+ signups and are constantly growing. Join the team of professionals who strive to create meaningful products and provide the best experience for their customers.

* This role is open for the U.S. time zone (16:00–00:00 UTC). Please apply only if you can commit to this schedule and are flexible to adjust by ±2 hours if required.

If this sounds like a great fit, we’d love to receive your CV! 
 

Your responsibilities:

🔸 Conduct live demos and onboarding sessions for prospective inbound clients, leading them to closing the deal 

🔸 Conversion of inbound demos into paying customers

🔸 Manage inbound sales and proactively identify upsell opportunities for potential  clients

🔸 Act as a trusted Account Executive, helping clients maximize product value, explore new features, and optimize their usage

🔸 Keep CRM data accurate and up-to-date 

🔸 Work closely with different teams—including marketing, product, and customer success—to deliver a seamless and cohesive client experience

🔸 Monitor and evaluate your calls and sales performance, suggesting improvements on the existing process 

🔸 Build and maintain strong client relationships built on trust, transparency, and respect
 

Your skills:

🔹 1+ years of experience in Sales Account Management/Account Executive or Customer Support/Customer Success roles

Experience with leading live Demos

🔹 Fluent English proficiency, both written and spoken

🔹 Strong analytical mindset with an understanding of customer needs and data challenges to offer the best solutions

🔹 Ability to proactively guide customers toward data-driven success

🔹 Excellent software literacy and ability to dive deep into the product

🔹 Excellent communication, negotiation, and presentation skills

🔹 Ability to multitask and prioritize effectively

🔹 High attention to detail

Would be a plus:

🔹 Experience with CRM systems  

🔹 Understanding of marketing tools and strategies

🔹 Knowledge of data analytics and reporting tools (Google Sheets, Looker Studio, Power BI, etc.)

🔹 Familiarity with Coupler.io, other MarTech platforms

🔹 Experience working in a B2B SaaS environment

🔹 Proficiency in Spanish

We offer:

👨‍🎓 Railsware Handbook: railsware.com/handbook
💸 Get competitive remuneration, yearly bonus, Phantom Stock Units, and microcredits
💻 Thanks to our hardware policy, we use the best equipment and can regularly update it
🌴 34 days a year as paid time off (24 standard days + 10 more to cover public holidays)
🏃 Health policy budget will cover your private sports and healthcare expenses
🏢 Our offices are equipped with modern ergonomic chairs and standing desks
🍒 You can always find fresh food and drinks in our kitchen
🤝 In Ukraine, we collaborate through Diia.City