Support Manager (Turkish Language) Offline

We are looking for a detail-oriented and responsible Support Manager with Turkish language skills to join our team in the Gambling industry.
 

🔹 Responsibilities:

• Work with the admin panel: reviewing and processing game-related requests, managing user accounts.
• Providing customer support via chat and email.
• Resolving technical and financial issues (deposits, withdrawals, verification, etc.).
• Escalating complex issues to the technical or financial departments.
• Maintaining reports on user requests and support activity.
   

🔹 Requirements:

• Excellent command of Turkish (mandatory).
• Experience in Customer Support within the Gambling / iGaming industry.
• English proficiency sufficient to work with documentation.
• Ability to quickly navigate admin panels.
• 
  Strong communication skills, stress resilience, and a responsible attitude.

🔹 What We Offer:

• Office-based position in Kyiv
• 5/2 work schedule

• Competitive high salary

  
  Opportunities for career growth in an international team

Interested? We’ll be happy to tell you more! 🚀