Junior IT Specialist

We invite a proactive, flexible, and responsible IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This Lviv-based office position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.

✅ Is that you?

• Expertise in troubleshooting hardware, systems, and applications
• Experience with macOS, Linux (Ubuntu), and Windows administration
• Proficiency in laptop configuration, OS reinstallation, and software setup
• Experience managing users and permissions in Google Workspace, Atlassian, and similar tools
• Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
• Experience sourcing and managing IT equipment 
• Ability to create and maintain project documentation
• Intermediate+ English level
• Strong communication and collaboration skills

Desirable:

• Familiarity with SaaS systems and cloud services 
• Previous experience in support roles (system administration, helpdesk work, etc.)

🧩Key responsibilities and your contribution:

• Administer macOS, Linux (Ubuntu), and Windows systems
• Troubleshoot and resolve hardware, system, and application issues
• Configure laptops, reinstall OS, and set up software
• Manage users and permissions in Google Workspace, Atlassian, and other platforms
• Create and maintain clear and organized documentation
• Source and manage IT equipment, handling incoming and outgoing shipments for contractors
• Support and maintain our lab environment and networks
• Write and troubleshoot basic scripts (Bash, PowerShell, Python)