Support Manager (Gambling - Turkish language) Offline

Our team is looking for an attentive and responsible Support Manager with knowledge of Turkish  language ​​to work in the online casino niche.

Responsibilities:

* Working with the casino admin panel: checking and processing game requests, managing user accounts.

* Consulting clients via chat and email.

* Resolving technical and financial issues of clients (deposits, withdrawals, verification, etc.).

* Escalation of complex issues to the technical or financial department.

* Reporting on requests and work with users.

Requirements:

* Excellent knowledge of Turkish (required).

* Experience in support service in Gambling, iGaming.

* Proficiency in English at a level sufficient to work with documentation.

* Ability to quickly navigate the admin panel.

* Sociability, stress resistance, responsibility.

Conditions:

* Remote work.

* 5/2 schedule.

* High salary.

* Opportunity for professional growth in an international team.