Delivery Manager

effie is an international software product company. We discover new and unconventional approaches to tackling business challenges by providing global cloud-based SaaS solutions, leveraging the sharing economy and AI capabilities.
In addition to developing innovative software products, we offer a full range of services, including deployment, training, administration, optimization, process automation, technical support, and business analytics consulting.
Our main expertise lies in optimizing business processes for manufacturers, distributors, merchandising agencies, and retail chains in the CPG (including FMCG) and pharmaceutical industries.
 

• 140+ team members;
• 100+ clients across 13 countries, including PepsiCo, Coca-Cola, Nestlé, Shell, Nemiroff, Philip Morris, and others;
• 27,000+ users of our services;
• Microsoft Gold Partner.
   

What We Value:
 

• Passion — You can only make customers happy if you truly love what you do;
• Trust — The foundation of all relationships, inside and outside the company;
• An Eye for Excellence — A deep appreciation for quality in every form;
• Simplicity — The best things don’t need extra explanation.

Description:
 

Delivery Manager is responsible for efficiently executing the product strategy by managing development processes and ensuring timely delivery of features. You’ll act as the bridge between the product vision and its technical implementation, ensuring smooth communication and coordination across all stakeholders.


 

Requirements:
 

• 5+ years of experience in managing software development processes;
• Deep understanding of Agile methodologies and practices;
• Experience working with product teams;
• Strong backlog management and prioritization skills;
• Experience coordinating cross-functional teams;
• Excellent communication and organizational skills;
• Experience with project management tools (Jira, Confluence);
• Analytical thinking and problem-solving skills;
• Proficiency in English.

Nice to have:

• Experience with SaaS products;
• Understanding of ML/CV development specifics;
• Relevant certifications;
• Experience implementing CI/CD practices;
• Experience working in product-based companies.

Responsibilities:
 

Development Process Management

• Coordinating development processes between teams;
• Organizing and conducting sprint planning and sprint reviews;
• Defining sprint goals and aligning release timelines;
• Implementing and optimizing development processes;
• Managing the release and hotfix process.

Product Backlog Management

• Creating and prioritizing the backlog according to business goals;
• Writing and detailing user stories;
• Ensuring the quality of requirements and their alignment with the product strategy;
• Participating in UAT and validating the implementation against the requirements.

People Management

• Managing team leads across development teams and coordinating their work;
• Conducting regular 1:1 meetings, supporting professional growth, and developing leadership skills;
• Evaluating team performance and implementing strategies for improvement;
• Ensuring transparency in team interactions and removing blockers.

Stakeholder Management

• Gathering and analyzing feedback from users;
• Preparing progress reports on development;
• Managing stakeholder expectations;
• Ensuring transparency in the development process.

Risk Management

• Identifying and assessing risks;
• Developing risk mitigation strategies;
• Proactively addressing issues impacting development;
• Monitoring and controlling the roadmap execution.

Key Performance Indicators

• Timely delivery of features;
• Quality of requirement implementation;
• Efficiency of development processes;
• Stakeholder satisfaction;
• Responsiveness to critical situations.

We offer:
 

• Remote work;
• Outstanding office (if you choose it);
• Office in Kyiv, a 15-minute walk from Sviatoshyn metro station, featuring a shelter and all necessary amenities for uninterrupted work during power outages and blackouts;
• Work schedule: Monday to Friday, from 9:00 AM to 6:00 PM;
• Free parking for cars, motorcycles, and bicycles;
• Partial reimbursement for medical insurance upon successful completion of the probation period;
• 21 working days of paid vacation, plus paid sick leave;
• 12 additional days off per year;
• Exclusive discount card for the WineTime retail chain.
  
  
  _________________________________________________________________________