Data Analyst

Company Overview:

Graphio.ai is a pioneering AI technology company delivering bias-free employee scoring solutions. Our AI agents analyze diverse data sources to provide actionable insights without compromising privacy. We aim to revolutionize workforce management through our innovative virtual Chief of Staff (vCoS) concept, automating executive decision-making processes.

At Graphio.ai, we’re no strangers to success. Our previous startup, upSWOT, which launched over 300 financial institutions, was acquired by Uptiq after some of the biggest financial players competed to acquire us. This journey taught us invaluable lessons about growth, innovation, and what truly matters. Now, with Graphio.ai, we’re moving forward with another great idea, building a solution that redefines how companies understand and manage their talent.

Position Overview:

We are seeking a Data Analyst to join our fully remote team and play a critical role in working with customer data and internal product analytics. This position will focus on building scoring and predictive models that assess company inefficiencies, workforce dynamics, and revenue impact. Additionally, the analyst will analyze product usage and user behavior to support strategic decision-making.

As a Data Analyst, you will collaborate with Data Science and Backend teams to ensure high-quality data is available for analysis and model development. You will use tools like Power BI, Looker, or other BI platforms to create dashboards and reports, while also utilizing Python for data manipulation.

Key Responsibilities:

1. Data Gathering & Cleaning

• Collect data from multiple sources, including customer datasets, internal product usage data, revenue reports, marketing communications, and sentiment analysis.
• Clean and preprocess raw data by handling missing values, removing duplicates, and resolving inconsistencies.
• Ensure data accuracy and integrity before it is used in predictive modeling and product analytics.

2. Data Exploration & Analysis

• Use statistical techniques to explore datasets, uncover trends, and identify meaningful patterns.
• Develop predictive models, such as:
  • Turnover Probability Models – Assessing the likelihood of employees leaving based on historical patterns and business context.
  • Client Churn Rate Models – Identifying risk factors that lead to customer churn, including engagement levels, product usage trends, and sentiment analysis.
  • "What-If" Simulations – Predicting potential outcomes for workforce-related decisions, such as:
    • Readiness for promotion or leadership roles
    • Impact of workforce structure changes on company performance
    • Business process inefficiencies that could lead to financial loss.

3. Supporting Data Science & Backend Teams

• Work closely with Data Scientists and Engineers to support backend logic and model development.
• Provide well-structured, preprocessed datasets that enhance model accuracy.
• Assist in testing and validating analytical models to ensure their business relevance and precision.

4. Dashboard & Visualization Development

• Build dashboards and reports using Power BI, Looker, or other BI tools to track key business and product performance metrics.
• Create visualizations that simplify complex data and improve decision-making for stakeholders.
• Automate data pipelines to ensure real-time reporting and analytics.

5. Python for Data Manipulation & Automation

• Use Python (Pandas, NumPy, etc.) to clean, transform, and manipulate large datasets.
• Develop scripts for data automation and processing to support analytical workflows.

• Support ad-hoc data requests by quickly extracting and processing relevant data.

   

Remote Work Requirements:

• Strong communication skills in English, both written and verbal.
• Proven ability to work effectively in a fully remote, distributed team environment.

• Self-motivated with excellent time management and organizational skills.

   

Qualifications:

• 3+ years of experience as a Data Analyst, Business Intelligence Analyst, or similar role.
• Proven experience working with customer data, specifically HR, CRM, Financial, and Behavioral analytics.
• Hands-on experience in building scoring and predictive models.
• Strong experience with PostgreSQL, ClickHouse, and MongoDB for working with SQL & NoSQL databases.
• Proficiency in Power BI, Looker, or other BI tools for dashboard creation and data visualization.
• Strong Python skills for data manipulation and automation (Pandas, NumPy, Matplotlib).
• Experience working with revenue trends, marketing communications, sentiment analysis (news, customer feedback), and customer support processes.

• Ability to translate business inefficiencies into measurable data-driven insights.

   

Preferred Qualifications:

• Experience in HRTech, workforce analytics, or similar industries.
• Background in business intelligence (BI) or product analytics.

• Strong understanding of data privacy and bias mitigation techniques.

   

What We Offer:

• Competitive salary and comprehensive benefits package.
• Work from anywhere with flexible hours and a supportive remote culture.
• Opportunities for professional development and career growth.

• The chance to be part of a groundbreaking team shaping the future of workforce AI.

   

Company Cultural Requirements:

At Graphio.ai, we embrace a high-performance, mission-driven culture with clear expectations:

• A professional corporate background on LinkedIn is required.
• The entire team takes synchronized vacations four times a year, ensuring better alignment and collaboration.
• Team members can reside in Ukraine but must be ready to relocate with their families to Europe or the USA upon the company’s request and according to the law requirements.
• A non-standard work schedule is part of the commitment, reflecting the demands of startup life.

• We are building something exceptional, which means full dedication and a willingness to tackle complex challenges.

   

A Final Note:

If you’re a data-driven thinker who loves uncovering insights, working with customer and product analytics, and transforming raw data into actionable intelligence, we want you on our team! Join us at Graphio.ai and help shape the future of workforce AI.