System/Business Analyst

Kyivstar.Tech is looking for a System/Business Analyst .

What you will do

• Lead new integrations from concept through implementation (supporting tasks aligned with the current product roadmap).
• Develop technical documentation from scratch for new features and updates to existing ones.
• Maintain and update current technical documentation for products and systems.
• Support client systems in defining integration requirements for the product.

• Build a knowledge base for the product's events library (product event model) at both system and company levels.

   

Qualifications and experience needed

• Minimum of 3 years of experience on IT projects in a systems/business analyst role with a focus on backend development.
• Strong understanding of and experience with data protocols, particularly REST over HTTP and SMPP, including API description.
• Proven experience in writing technical and project documentation, including BRD, SRS, API Specifications, and Admin Guides.
• Experience formalizing functional requirements using techniques such as functional decomposition, use cases and scenarios, user stories, and state modeling.
• Proficiency in UML notation for modeling functional requirements (behavioral diagrams: activity, sequence, state, use case; structural diagrams: component, deployment).
• Experience in managing the full requirements lifecycle: prioritization, agreement, and ongoing maintenance.
• Systems thinking.

• Client-oriented approach to supporting internal client systems.

   

A plus would be

• General UX design for Admin tools.

Interview steps

• Pre-screening with the recruiter.
• Test task.

• Technical Interview.

   

What we offer

• Office or remote — it's up to you: you can work from anywhere, and we will arrange your workplace.
• Remote onboarding.
• Performance bonuses for everyone (annual or quarterly — depends on the role).
• We train employees: with the opportunity to learn through the company’s library, internal resources, and programs from partners.
• Health and life insurance.
• Wellbeing program and corporate psychologist.
• Reimbursement of expenses for Kyivstar mobile communication.