Head of Operations
Who We Are
Hi, we’re Applica — the full-cycle growth partner for digital app owners. Our team helps to build, design, optimize, and promote top B2C mobile applications from health and fitness to mindfulness, education, and lifestyle categories.
Our core values are responsibility, impact, curiosity, and optimization.
In the past three years, Applica has grown to 25 people, worked with more than 70 clients, and achieved significant progress on the path to achieving its mission - becoming a leading full-cycle growth partner for app owners.
We’re growing our team and looking for passionate, proactive professionals eager to help us become an industry leader on a global scale.
Who we’re looking for
We’re seeking a strong, strategic, and results-driven Head of Operations to join us. This role will help us keep growing while ensuring excellence in our company's internal areas.
You’ll partner closely with our CEO in this role to drive operational excellence and support Applica’ rapid growth.
We are a perfect match if you:
- Bring 5+ years as a COO, Head of Operations, Operations Director, or similar senior role.
- Have strong expertise in HR, recruitment, finance, and process design and a track record of building and optimizing these functions.
- Have scaled operations for teams of 30+ in high-growth environments.
- Are data-savvy with strong analytical skills and fluency in relevant operational tools (Excel/Sheets, Notion).
- Thrive on continuous optimization—tracking metrics, refining processes, and scaling people and workflows effectively.
- Are an effective communicator and leader, inspiring alignment and collaboration across teams.
- Have a strong command of written and spoken English (C1 level or higher).
Have experience introducing and establishing new services from an operational perspective (would be beneficial).
In this position, you will:
- Design a scalable operational architecture to support the growth of our team from 25 to 100+ members in the next years.
- Oversee financial management, including budgeting, forecasting, and aligning financial strategies with our operational objectives.
- Conduct process audits across departments, enhancing efficiency through automation, checklists, and innovative tools.
- Set and monitor departmental goals and KPIs to ensure alignment with the company’s strategic objectives.
- Identify and mitigate operational risks to ensure long-term sustainability.
- Support the legal team in managing compliance and legal matters.
- Support service leads with onboarding and ongoing client cooperation.
- Assist in introducing new services to scale vertically and horizontally.
Report directly to the CEO and join our C-level team of international experts.
We offer:
- Be part of an ambitious international team;
- Work with world-class products, including apps that rank among the top in their categories on the App Store and Google Play and App Store Awards Winners!
- Competitive market salary with performance bonus model;
- Flexible work arrangements, including adjustable hours, location, and remote/hybrid options;
- Opportunities to build one of the most significant companies in its domain;
- Work with the ability to develop your own strategies, decisions, and ideas without micro-management;
- Thrive in a work culture that values resourcefulness, initiative, and independence—no micromanagement, just impact;
Alliance rather than employment - a transformational career that will help to 10X your growth.
Candidate’s Interview journey (up to 60 days):
⭕️ Discovery call → ⭕️ Test Task → ⭕️ Top-grading call → ⭕️ Offer
*it can take up to 20 working days for us to review the application and give you feedback