Head of Payment

CLUST is a venture builder where successful businesses grow.

Young entrepreneurs launch and scale projects within our ecosystem, and specialised professionals realise their professional potential. We aim to work with talented entrepreneurs to learn and turn great ideas into profitable businesses.

We are launching a new product in the Tier-1 market and are assembling a powerful team. This job is an opportunity to create a project from scratch, realise your vision, set up processes, and get a remarkable case.

We seek a Head of Payment to help us create a user-centred product.

What to expect:
— A white-niche product that has a positive impact on well-being and our daily routine.
— Collaboration with Tier 1 payment providers, ensuring top-tier partnerships and seamless global transactions.
— Flat hierarchy for quick decision-making with direct reporting to the CEO, providing a unique opportunity to influence product strategy and shape the future of the payment ecosystem.
— An engaging, supportive environment with management that fuels creativity and innovation.
— A data-driven approach grounded in thorough research.

What you will do:

— Define and execute the global payment strategy, ensuring scalability, efficiency, and alignment with the company’s financial and business objectives.

— Oversee and optimise end-to-end billing operations, setting up robust processes from scratch and driving continuous improvements to maximize efficiency.
— Build and lead a high-performing payment team over time, starting as an individual contributor and gradually expanding the team as the business scales, fostering a culture of innovation, collaboration, and accountability.

— Establish and nurture strategic partnerships with payment providers, banks, and key industry stakeholders to secure the best commercial terms and ensure seamless transactions.

— Drive innovation in payment methods and infrastructure, identifying and implementing new technologies, alternative payment solutions, and industry best practices.

— Ensure regulatory compliance and risk management, collaborating with legal, finance, and compliance teams to mitigate fraud, reduce chargebacks, and adhere to global payment regulations.

— Oversee the integration and optimization of global payment systems, including Stripe, PayPal, and other third-party payment gateways, ensuring seamless transaction processing.

— Lead the development of advanced billing workflows, streamlining invoicing, payment processing, and reporting to improve operational efficiency and financial transparency.

— Optimise product-focused payment experiences, overseeing checkout design, full user flow from landing page to payment, and data-driven improvements to enhance conversion rates.

— Leverage data analytics to drive payment performance, tracking key metrics, analysing transaction trends, and identifying opportunities to reduce payment failures and improve revenue recognition.

— Collaborate closely with executive leadership and cross-functional teams, ensuring payment operations support overall business objectives and contribute to company growth.

— Proactively identify and resolve payment-related challenges, implementing scalable solutions to enhance operational efficiency and customer satisfaction.

About you:
— 5+ years of experience in billing, payments, and financial operations, with a background in subscription-based B2C businesses.

— Proven expertise in designing and scaling billing processes from the ground up, ensuring efficiency, compliance, and long-term scalability.

— Deep knowledge of global payment ecosystems, including experience with leading payment providers such as Stripe, PayPal, and other third-party gateways.

— Strong business development and negotiation skills, with the ability to establish and optimise partnerships with payment providers to drive cost efficiency and revenue growth.

— Comprehensive understanding of payment infrastructure, including Merchant Accounts, Payment Gateways, Payment Processors, and key payment performance metrics.

— Strategic, data-driven mindset, with the ability to analyze payment trends, optimize conversion rates, and leverage insights for informed decision-making and business expansion.

— Ability to drive innovation in payment solutions, identifying emerging trends and implementing new payment methods to enhance user experience and operational efficiency.

— Proven experience in risk management and regulatory compliance, ensuring adherence to financial regulations and fraud prevention best practices.

— Excellent leadership, communication, and stakeholder management skills, with the ability to collaborate effectively across cross-functional teams and external partners.

— Good command of English, with strong professional communication skills.

What we offer:

— Fully remote work with the flexibility to work from anywhere.

— Flexible schedule to suit your productivity peaks.

— Standard benefits package, including vacations, sick leaves, etc.
— Advocacy support for professional and personal matters.

— Access to a corporate library with valuable resources for growth.
— A bonus system may be considered for this role.
 

If you’re looking for the opportunity to contribute to the development of innovative products, using cutting-edge technologies, join us!