Customer Onboarding Manager (B2B SaaS) to $2000 Offline

Precoro is an innovative AI-powered procurement centralization & automation platform, helping companies eliminate manual tasks and control purchasing activities across all subsidiaries. With over 1,000 customers in more than 80 countries, Precoro has proven its ability to create real business value and deliver substantial cost savings. 

✅ 90+ talented team members
✅ 10+ major integrations (Amazon, Slack, Google, and more)
✅ A culture of trust, teamwork, and innovation
 

Here’s why you’ll love it here:

• Trust-first management: Your ideas matter. We encourage initiative, not micromanagement.
• Support for your growth: Enjoy reimbursements for professional learning — courses, workshops, and beyond.
• Flexible hours: Focus on results, not clock-ins.
• Time off that matters: 26 days of annual leave (15 vacation + 11 public holidays) and unlimited sick leave.
• Health coverage: Comprehensive medical insurance (starting after 6 months).
• A furry-friendly office: Yes, you can bring your pet! 🐾
• Social impact: Be part of our mission to support Ukraine’s Armed Forces and contribute to our nation’s victory.
   

What We’re Looking For

We’re looking for someone who can build trust with clients, create exceptional onboarding experiences, and contribute to the continuous growth of our product.
 

Must-Haves:
 

• Advanced English proficiency.
• Excellent communication and problem-solving skills.
• Experience working with data (Excel or Google Sheets).
• A proactive, customer-first mindset with a knack for learning new tools quickly.
  
  🏡 Important: we are looking for a person with the opportunity to work from our office in Kyiv (hybrid possible)
   

Nice-to-Haves:

• Experience with clients from the US, UK, or Europe.
• Familiarity with business processes (e.g., procurement, finance).
• A background in economics, finance, or related fields.
   

What You’ll Do

• Guide Clients to Success: Lead them from initial onboarding to full product adoption.
• Run Onboarding Projects: Design workflows, train users, and monitor progress.
• Collaborate Across Teams: Work closely with Sales, QA, and Customer Success to refine processes.
• Create Resources: Develop guides, FAQs, and other tools for self-service.
• Gather Insights: Use data to enhance processes and improve the client experience.
   

What’s Next?

1. Introductory call with our recruiter (30 minutes).
2. Test task.
3. Interview with the hiring manager (60 minutes).

4. Test days: Experience real tasks and workflows with our team.

    

Join Precoro and let’s create innovation together! 🌟