Business Analyst

We are looking for a Business Analyst to join our team and become the vital bridge between client needs and the development team. You will play a key role in driving user-centric design, ensuring clear documentation, and refining product requirements. Additionally, you’ll have the freedom to expand responsibilities in areas such as product metrics, customer development, and strategic initiatives.

Responsibilities:

• Translate client needs and raw information into clear, actionable tasks for developers and designers
• Create and maintain comprehensive system documentation, including user stories, acceptance criteria, workflows (using UML, BPMN, or similar), and technical specifications
• Participate in or facilitate grooming sessions, collaborating with the team and stakeholders to refine requirements and incorporate feedback
• Perform acceptance testing to ensure deliverables meet requirements and quality standards
• Contribute to multiple projects simultaneously (typically 2), working within small teams at a steady pace
• Support pre-project phases by gathering and organising information about the client’s business domain, workflows, and functional and non-functional requirements for the product
• Enhance team performance by applying business analysis expertise, promoting best practices, advocating user-centric design, and driving process improvements

Requirements

• 2+ years in business analysis or a related role
• Proven ability to elicit, document, and manage requirements, including user stories, acceptance criteria, user flows, and system documentation
• Capability to work with unstructured requirements to derive actionable tasks for developers and designers, knowledge of decomposition techniques
• Analytical mindset with excellent technical writing and design-thinking skills
• Familiarity with modelling techniques such as UML and BPMN
• Understanding of SDLC methodologies and software architecture principles
• Good communication, negotiation, and facilitation skills
• Proficiency with JIRA, Confluence, FigJam, Google Docs

Nice-to-Have

• Experience working on pre-project phases, including developing solution concepts and prototypes
• Understanding of microservice and monolithic architectures
• Basic knowledge of SQL; understanding of how data is structured, stored, and processed in databases
• Understanding of system integrations, including the ability to identify dependencies and constraints
• Ability to document and test API calls using tools like Postman