Key Account\Payment Manager (B2B) (offline)

About us

PayDo is a fintech company licensed in the UK and Canada. We are proud to be a direct SWIFT participant, Mastercard principal member and SEPA member. PayDo is the most advanced payment platform providing business and personal IBANs and local accounts, merchant services, mass payments, as well as virtual and plastic debit cards globally.

We seek a highly motivated and experienced Key Account (Payment) Manager to join our team and manage and expand our key B2B client relationships. Your exceptional communication, presentation, and relationship-building skills will be crucial in building strong partnerships with our existing clients and achieving our revenue targets. Embrace the challenge of exceeding expectations and contribute to the success of our dynamic Account Management Team.

Responsibilities:

• Provide and support the client with the full onboarding cycle to ensure a smooth and successful start of our collaboration
• Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
• Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
• Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
• Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
• Foster and maintain strong client relationships built on trust, transparency, and mutual respect
• Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks

• Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience

   

Requirements:

• Minimum of 2 years of experience in Fintech as either: Key Account Manager (B2B); Legal Consulting; or Payments Manager (iGaming, Crypto, Forex, and E-commerce industries)
• Deep understanding of the FinTech landscape and the specifics of high- and low-risk industries
• Proven track record in managing and expanding successful relationships with high-value enterprise clients (1+ year)
• Ability to build and maintain strong relationships with clients and internal stakeholders
• Advanced proficiency in English, fluent Ukrainian/Russian language
• Previous experience of working with CRM (preferably Zendesk Sell/Support).
• A problem solver proactive approach
• Exceptional communication, presentation, and negotiation skills

• Strong work ethic, positive attitude, flexible approaches, and ability to work as independently, so as part of a team

   

Will be a plus:

• Experience working in working with international corporate documents, and agreements, and knowledge of licensing requirements and regulations in different jurisdictions.

Hiring steps:

CV screening (up to 3 business days) → TA Interview (up to 45 min) → Interview with Hiring Managers (up to 45 min) → Test Task (optional) → Job offer → Welcome on board!