Product Analyst / Data Analyst / Data Scientist

As a Product Analyst at JustAnswer, you will drive tangible business impact by delivering high-quality insights and recommendations, leveraging your ability to combine strategic thinking and problem-solving with detailed analysis. You will collaborate closely with Product Managers and cross-functional teams, uncovering business insights, devising optimization strategies, and validating them through experiments.

What You’ll Do

• Collaborate with Product and Analytics leadership to structure and perform deep-dive analyses, delivering actionable insights into key business areas
• Analyze large datasets (internal and external) to identify growth and optimization opportunities, translating findings into business recommendations and effectively communicating them to stakeholders, including senior leadership.
• Perform Descriptive and Prescriptive Analytics using ML models, A/B and MAB experimentation, while building reports to understand business trends
• Track and implement business metrics to drive continuous improvement and support data-driven decision-making

• Act as a lead analyst, gaining deep insights into the JustAnswer audience to inform strategic decisions.

   

What We’re Looking For

• 5+ years of experience (preferably within e-commerce or customer experience products).
• Strong proficiency in Excel for analysis and business modeling
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
• Experience with Google Analytics, BigQuery, PowerBI, Python/R, and ML is desirable.
• Expertise in Descriptive and Inferential Statistical Analysis, A/B testing, or Hypothesis Testing, with proven ability to analyze results.
• Excellent communication skills, with confidence in interacting across all levels of management and diverse business functions.
• English proficiency (at least strong upper-intermediate level).

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product