Product Analyst / Data Scientyst

As a Product Analyst at JustAnswer, you will have the opportunity to become a Subject Matter Expert (SME) on Chatbot Strategy driving long-term growth and working on incorporating the newest technologies like LLM.

About The Role

In this role, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments.

What You’ll Do

- Collaborate with Product and Analytics leaders to conduct in-depth analyses and deliver actionable insights that drive tangible business impact.
- Dive into vast amounts of internal and external data to identify growth and optimization opportunities for the business.
- Package and communicate your findings and recommendations to a wide audience, including senior leadership.
- Perform both Descriptive and Prescriptive Analytics, including advanced modeling techniques like NLP and Text mining.
- Lead experiments (AB, MAB) and build reports to track trends and inform decision-making.
- Shape growth strategies from marketing and operational standpoints, operating as a lead analyst to understand our audience and guide strategic decisions.

What We’re Looking For

- 5+ years of experience
- Proficiency in analysis and business modeling using Excel
- Experience with Google Analytics, BigQuery, Google Ads, PowerBI, and Python / R would be a plus
- Strong SQL skills, with the ability to write complex queries and extract valuable insights.
- Expertise in Descriptive and Inferential Statistical Analysis, coupled with experience in setting up and driving A/B Testing or Hypothesis Testing.
- Excellent written and verbal communication skills, with the ability to translate analysis results into actionable business recommendations.
- English proficiency (from upper-intermediate).
- Experience in e-commerce, customer experience, and app-related products would be preferable.

Perks and Benefits

- Time off throughout the year (paid and unpaid)
- Professional development support and encouragement
- Resources to help improve your overall well-being
- Free membership to dive into JA product

About JustAnswer

JustAnswer is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. Hailed by The Huffington Post as “destined for glory,” our company is made of smart, hard-working people who know how to have fun and get things done. From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003. Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring: “We help people.” JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab.

Company website:
www.justanswer.com

DOU company page:
https://jobs.dou.ua/companies/justanswer/
Job posted on 11 April 2024
111 views    7 applications

To apply for this and other jobs on Djinni login or signup.