Senior Business Analyst

Zoral, a leading provider of research and development to the software industry, is searching for an experienced Senior Business Analyst to join its development center in Kyiv.

We are looking for a Senior Business Analyst to be part of Zoral software developments teams delivering fintech solutions to financial institutions across the world. The Business Analyst will work closely with:

• Management, operations, marketing, finance, software development etc. teams and representatives on the customer site;
• Fintech solution development teams on Zoral side;
• Zoral software products management and development teams;

and will be the primary source of requirements and supplementary information needed to deliver high quality software products to the customers.

Responsibilities:

• Obtain and document business objectives and business requirements for the fintech solution to be developed and delivered to a customer;
• Get familiar with the customer’s existing business processes, KPI’s, software systems, databases etc., document as needed.
• Conduct analysis of the existing processes, KPI’s, metrics, software etc. to identify bottlenecks, issues, risks, opportunities to be addressed in the fintech solution;
• Design, document and negotiate new or changed business processes proposed to meet the business objectives and requirements;
• Identify, document and negotiate detailed functional and non-functional requirements for the fintech solution to be delivered.
• Review existing 3rd party fintech solutions and platforms to identify missing or potentially useful solution features, perform research of API being used.
• Work with product management and project management to prioritize & plan solution features for different solution releases;
• Provide day-to-day assistance to fintech solution development teams, including requirements clarification, Jira backlog maintenance, obtaining supplementary information/material etc.;
• Prepare UAT (user acceptance testing) cases and training guidelines for customer operations teams, assist them in conducting UAT and trainings;
• Coordinate issues and defects resolution with the development team; clarify and investigate new issues with clients; communicate issues statuses and progress to the client;
• Coordinate business analysis and requirements analysis process, be the main and self-sufficient driving force in this process.
• Effectively manage and adapt work schedule to accommodate a global customer base, ensuring availability and responsiveness to meet the diverse time zone and needs of customers worldwide

Required experience and knowledge:

• 4+ years of Business Analysis and Requirements Analysis experience in relevant areas. Previous experience with complex software development (or integration) projects is a must.
• Experience with secured lending products; experience with auto finance. Experience with other financial/lending/insurance products is a plus;
• Basics understanding or willingness to learn corporate finance discipline, accounting. Experience in the fintech area would be a plus;
• Strong knowledge of requirements analysis methodologies and methods;
• Strong knowledge of and practical experience with business processes and software requirements documenting methods and formats: user stories & acceptance criteria, use cases etc.;
• Excellent English written and verbal communication skills;
• Good understanding of technology and ability to present technical information on both a technical level and a business level. Technical or project management background would be a significant plus;
• Good analytical and problem solving skills. Ability to explain complicated concepts in plain language
• Highly motivated, creative and results driven, good self-management skills.
• Hands on Jira and Confluence

Nice to have:

• UML, BPMN 2.0;
• SQL basics
• Basic understanding of REST and SOAP API
• Basics of Cloud services, SaaS, PaaS, Amazon Web Services etc.