Community Manager to $500
About us
Allbridge connects different blockchain ecosystems. We enable asset transfer between EVM and non-EVM blockchains.
Our flagship products, Allbridge Core and Allbridge Classic, are already recognized as leading solutions in the market. By growing our team, we aim to enhance these products further, explore new opportunities, and solidify our position as a cross-chain infrastructure provider.
At Allbridge, we foster a supportive and growth-oriented workplace. We’re looking for a proactive and experienced Community Manager to join our team.
Your profile
We’re looking for a candidate who embodies the following qualities and skills:
- 2+ years of experience in customer support, community management, or a related role
- Strong communication skills, with the ability to build trust and rapport with customers and community members
- A proactive, empathetic, and solutions-oriented mindset when addressing customer needs
- Organizational skills to manage multiple customer inquiries and community interactions efficiently
Responsibilities
As a CM at Allbridge, your primary responsibilities will include:
- Serving as the first point of contact for customers and community members, providing timely and helpful support
- Monitoring and moderating online community spaces (Discord, Telegram, Twitter) to ensure respectful, constructive discussions
- Assisting and resolving product-related issues
- Escalating technical or complex cases to the appropriate internal teams and following up to ensure resolution
What do we offer?
At Allbridge, we’re committed to creating an environment where our team members can thrive. Here’s what you can expect when you join us:
- Competitive salary
We offer a competitive salary that reflects your skills, experience, and the value you bring to our team - Learn from seasoned Web3 professionals
Our team is made up of experts who are passionate about blockchain technology and are eager to share their knowledge with you - Opportunities to grow in a fast-growing industry
At Allbridge, you'll have the chance to grow your career as the industry expands, taking on new challenges and advancing your skills in a dynamic and forward-thinking environment - A place to foster creativity:
We value creativity and encourage our team members to think outside the box. Whether it’s brainstorming new ideas, developing innovative solutions, or contributing to the future of blockchain technology, Allbridge is a place where your creativity can flourish
How do we work?
- Working schedule
You’ll work in flexible 8-hour shifts on a 3-days-on, 1-day-off rotation, depending on your preferred working hours - Remote work
This position is fully remote, allowing you the flexibility to work from wherever you’re most comfortable and productive
If you’re passionate about blockchain technology and excited to work in a dynamic and innovative environment, we encourage you to submit your application.
Required languages
English | B2 - Upper Intermediate |