Middle Information Developer / Technical Writer Offline

REQUIREMENTS

- 2+ years of relevant work experience

- Understanding of the software documentation specifics

- Understanding of the main principles of single sourcing

- Technical documentation development methodology (DDLC)

- Technical writing standards: Microsoft and Apple

- Basic knowledge of modern desktop publishing, help authoring, eLearning and training tools, as well as graphic editors

- Upper-Intermediate level of English

RESPONSIBILITIES

- Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff

- Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff

- Estimate documentation development efforts and agree on task deadlines with the Project Manager or Head of IDO

- Communicate the status of documentation tasks in progress to ensure timely delivery

- Interview subject matter experts to obtain ongoing details on the projects

- Create documentation templates for various document outputs

- Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems

- Create various types of video documentation under the supervision of senior staff

- Implement and support single-sourcing, structured authoring, and minimalism

- Create documentation interactivity elements (index, hyperlinks, related topics, etc.)

- With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product

- Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements

- Follow all stages of documentation development and provide high-quality results

- Translate technical texts that require minor review and editing from senior staff

- Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS

- Take active (or passive) part in competence development events of IDO

- Take part in coaching and mentoring of the junior staff

WHAT WILL YOU GET WITH ELEKS

- Above average compensation and competitive Social package

- Close cooperation with a customer

- Challenging tasks

- Competence development

- Ability to influence project technologies

- Projects from scratch

- Team of professionals

- Dynamic environment with low level of bureaucracy

- Medical insurance

ABOUT ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 1,800+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.