Крупный австрилийский брокер Axi ищет в киевский офис кандидата с хорошим английксим на позицию Application Support Engineer.
Candidate will contribute in supporting our global application offerings and more importantly able to monitor our mission-critical systems during the European time zone. This new role will help us in fulfilling our agreed SLA and to provide better services to our end clients.
• Provide support on helpdesk tickets and incidents.
• Ensures SLA is met for each of our service desk ticket.
• Able to monitor newly deployed systems and provide feedback to improve our service offerings.
• Answering support calls and emails making sure that they’re all dealt with utmost priority and responded immediately.
• Good understanding of MS Windows servers, MS SQL and Message bus services.
• Collect and compile required information for trade investigations.
• Monitor and support transaction reporting
• Monitor FIX sessions and report any outages in a timely manner
• Experience in scripting (Powershell) to automate processes and environment monitoring.
• Experience in supporting bespoke applications.
PsyQuation is an Australian Financial Technology company. We are developing a quantitative and behavioral tool for stock and forex traders as well as business intelligence for brokers CRM. The team and its board of advisors are recognised global industry experts.
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