Application Support Engineer (offline)

Крупный австрилийский брокер Axi ищет в киевский офис кандидата с хорошим английксим на позицию Application Support Engineer.

Candidate will contribute in supporting our global application offerings and more importantly able to monitor our mission-critical systems during the European time zone. This new role will help us in fulfilling our agreed SLA and to provide better services to our end clients.

• Provide support on helpdesk tickets and incidents.
• Ensures SLA is met for each of our service desk ticket.
• Able to monitor newly deployed systems and provide feedback to improve our service offerings.
• Answering support calls and emails making sure that they’re all dealt with utmost priority and responded immediately.
• Good understanding of MS Windows servers, MS SQL and Message bus services.
• Collect and compile required information for trade investigations.
• Monitor and support transaction reporting
• Monitor FIX sessions and report any outages in a timely manner
• Experience in scripting (Powershell) to automate processes and environment monitoring.
• Experience in supporting bespoke applications.

About PsyQuation

PsyQuation is an Australian Financial Technology company. We are developing a quantitative and behavioral tool for stock and forex traders as well as business intelligence for brokers CRM. The team and its board of advisors are recognised global industry experts.

Company website:
http://psyquation.com

DOU company page:
https://jobs.dou.ua/companies/psyquation/