Site Reliability Engineer for the SaaS project Offline

Required Qualifications

3 to 5 years of strong, demonstrable experience in DevOps

Scripting and programming skills in Ruby or Python

Production experience with Kubernetes, Istio and Terraform

Experience deploying to and managing on AWS and/or Azure cloud

Experience with ELK is a plus

Experience with service and application provisioning, deployment, and orchestration

Capable of embracing and following guidance from team members

Detail-oriented with excellent written and verbal communication skills in English

Strong software and cloud computing security skills

Primary Responsibilities

Create, execute, and manage SRE (Site Reliability Engineering) process and procedures

Work closely with multiple teams to ensure that every software release meets security, availability, and performance requirements

Ensure all SaaS (Public and Private) services are up and running to maintain SLA

Create and optimize different incident plans that may occur across different platforms

Monitor platforms and assist engineers to build error-free and performative services

Debug production issues across all platforms, document, and deliver appropriate solution

Look for ways to simplify and automate cloud operations

Work closely with the internal development team to continually build and refine platforms

Troubleshoot quickly complex requests and issues

Identify opportunities for improved monitoring and alerting to detect issues more rapidly