Support and Manual QA $2000-4000 Offline
Responsibilities:
Dealing with support tickets from our customers;
Helping customer representatives with the product deployment and subsequent configuration;
Provide timely consulting on unconventional use cases;
Collaborate with the Product Development team to troubleshoot customer issues and subsequently explain the resolution to the customer;
Cooperate with QA Team during product release manual testing sessions.
Requirements:
2+ years of experience in web/desktop manual testing and product support;
Prior experience with enterprise content management platforms would be an advantage;
Thorough knowledge of SQL, Java, JavaScripts, and .Net;
A solid grasp on troubleshooting and customer environment analysis;
Hands-on knowledge of various test management tools (like Charles/Fiddle and Firebug) + understanding of different testing methodologies, test design, and exploratory testing;
Upper-intermediate verbal/written English.
The company offers
Competitive salary;
Full-time employment;
The company invests in the employee’s professional development and growth – including learning courses and knowledge sharing;
Paid annual vacation & sick leave;
Financial bonuses based on the company and personal performance;
Office in downtown Kyiv.
The job ad is no longer active
Job unpublished on
27 March 2021
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