L3 Technical Support Engineer (offline)

Requirements:
— 1+ years of technical experience in any area (system administration, HTML layout, programming etc.);
— Technical support experience will be a plus;
— REST, SOAP
— Problem-solving, attention to details and result-oriented abilities;
— Knowledge with SQL.
— Strong skills working as part of a project team;
— Technical education;
— Ready to learn and get new experience;
— Good spoken and written English.

Responsibilities:
— Communicate with customers;
— Track and resolve customer questions and issues ;
— Participate in QA process;
— Test and debug all current and new applications by the technical business analyst on a regular basis;
— Improve computer systems and applications, which requires analysis and testing of all systems currently in use by the business;
— Research data and write reports about computer systems, processes, and applications;
— Gather, analyze, organize and document requirements within the scope of the contract;
— Document any change requests from the client;

About Turnkey Lender

***MAS FINTECH AWARD WINNER***
Turnkey Lender is the best loan management software platform for small to mid-sized online lenders who are working hard to compete with big banks on a lean operating budget. It’s the only lending software platform that empowers users with a comprehensive solution that includes a sophisticated proprietary credit risk scorecard in addition to all the standard automation functionality.
Compete With Big Banks, Without The Big Investment

Company website:
https://www.turnkey-lender.com/

DOU company page:
https://jobs.dou.ua/companies/turnkey-lender/