Customer Success Manager (offline)

Responsibilities:
• Identify and analyze market trends and changing needs of your customers and then translate them into tasks to be undertaken by divisions within the company
• Optimize customer performance through marketing and site optimization
• Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company
• Growing Revenue.

Requirements:
• At least 2 years’ experience in Account Management of international customers in the Online Gaming industry - a must
• Excellent English level (written and spoken) - a must
• Previous experience in an Internet company (company selling integration services - big advantage)
• BA/BS degree
• Client-facing work experience
• Familiar with Microsoft Office (namely Word, Excel, PowerPoint)
• Ability to work in a fast-paced environment, multi-task, and work well under pressure
• High business and service orientation
• Strong analytical and problem-solving abilities
• Strong team player, excellent interpersonal skills, self-motivated, detail-oriented.

Will be a plus:
• WordPress experience/basic HTML knowledge - preferable - an advantage
• Previous experience in Project Management - an advantage
• Previous sales experience - an advantage.

We offer:
• High-level compensation and regular performance-based salary and career development reviews
• PE accounting and support
• Medical insurance (health), employee assistance program
• Paid vacation, holidays and sick leaves
• Sport compensation
• English classes with native speakers, training, conferences participation
• Referral program
• Team buildings, corporate events.

About Aspire Global

Aspire Global’s best-in-class iGaming platform, unrivaled industry experience and package of fully managed services combine to create robust solutions for ambitious casino and sports betting brands.
We handle your day-to-day operations, while you focus on marketing and building a global reputation.

Company website:
http://aspireglobal.com/