Customer success executive (offline)

WHAT WE EXPECT:
— Fluency in English is a must
— Experience in B2B account management or project management with Enterprise accounts not less than 2 years
— Desire to learn and adopt fast according to a changing market environment
— Customer-centric expert with track of record in delivering of customer success
— Project management experience with full-cycle Corporate and Enterprise projects

WHAT WE OFFER:
— Opportunity to work in a leading software company
— Unique experience of working with global markets
— Enormous opportunities for professional and career growth
— Competitive salary
— Professional training
— Healthcare insurance
— Corporate gym and cafe

RESPONSIBILITIES:
— Maintain and develop long-term relationships with strategic global customers of Enterprise segment
— To act as a trusted advisor of Enterprise accounts and communicate with them on different levels including C-level executives
— Control and audit delivery processes in projects for Enterprise customers, identify early red flags to prevent delivery-related issues
— Engage and collaborate with overseas customers and partners to find win-win structure of relationships for all parties
— Grow customers portfolio through zero churn and active cross and up sales
— Maintain higher than industry average NPS score

About JustMarkets Tech

JustMarkets is a global multi-asset broker that has been shaping the industry since its founding in 2012. With a presence in over 190 countries, JustMarkets is on a mission to create an enticing and transparent trading environment where individuals can unlock their full investment potential.

JustMarkets’ goal is to become the world’s most customer-centric broker, where everyone can trade and invest in a simple and transparent way. The company’s mission is to create a convenient and transparent trading environment so that everyone can reach their full investment potential.

The essence of JustMarkets lies in its core values, which guide every action and shape each process, ensuring that our commitment to these values is reflected in all our endeavors.

The success story at JustMarkets is written by a dynamic and innovative team of dedicated professionals. As a rapidly growing family, JustMarkets is always on the lookout for like-minded individuals who resonate with our culture and values.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Why Choose Us:

— We are known for being a dependable employer, fostering trust and reliability among our team, and as a broker, nurturing genuine relationships with clients and partners.

— We actively track market trends and employ modern management and business approaches, ensuring ongoing growth and development for both the company and its employees.

— We value transparent interaction and open communication between teams, management, and C-level executives, where everyone feels empowered to express themselves, ask questions, raise concerns, and voice their ideas.

— Working in a multinational environment on one product gives you valuable experience of collaborating with different cultures united by a common goal.

Company website:
https://justmarkets.tech

DOU company page:
https://jobs.dou.ua/companies/justmarkets/