Operations/Support Specialist

Work experience

Operations-focused professional with 9 years of experience in content moderation, project coordination, customer support, and client-facing operations. Experienced in workflow coordination, quality control, stakeholder communication, and process improvement within international environments.

Background includes Trust & Safety operations, customer support, project delivery coordination, supplier management, and administrative processes. Fluent in Ukrainian and Russian, professional working proficiency in English (B2).

Open to Operations, Customer Operations, Trust & Safety, Project Coordination, Administrative Support, Back Office, and related roles.

Highlights

• Reviewed over 600 content items daily while maintaining 98% accuracy in a quality-driven moderation environment.

• Delivered 2–3 large-scale residential interior projects per month, coordinating suppliers, clients, designers, and production timelines.

• Consistently achieved sales targets across customer-facing and showroom roles.

• Participated in testing and rollout of new moderation tools and process improvements.

Looking for

I am looking for opportunities in Operations, Customer Operations, Trust & Safety, Project Coordination, Administrative Support, Back Office, and related fields.

I value a collaborative work environment, clear processes, professional development opportunities, and international teams.

I am open to remote, hybrid, or on-site roles and open to learning new domains.

I am not interested in commission-only positions, highly aggressive sales environments, or roles that require extensive cold calling.

Skills experience

Domain experience