Operations Manager / Project Manager

Work experience

Operations Consultant (Freelance) Feb 2026 – Present
Supporting small businesses with process design, KPI systems, operational workflows and automation.
Building internal tools and AI-powered automations for reporting and operational efficiency.
Working on SaaS and AI products focused on business operations.


Operations Manager — Astrall Traffic Feb 2023 – Jan 2026
Digital performance company | Team of 23 | Paid acquisition & operations | Remote
Took full operational ownership of a digital performance company and built business infrastructure from the ground up
Scaled cross-functional team from 5 to 23 people across operations, analytics, and account management
Designed and implemented company-wide planning cycles, KPI system, and weekly reporting cadence
Built structured decision-making processes tied to performance metrics — reduced reactive, gut-feel decisions
Responsible for budgeting, cost control and operational planning
Improved overall operational efficiency by ~40%
Reduced operational costs by ~20% through process optimization and team structure redesign
Achieved consistent, predictable results after 6 months of operational restructuring



Media Buyer — T-Space (Senior) Aug 2022 – Jan 2023
Final role in media buying — fully independent, high-budget, with operational focus.
Managed ad budgets up to $200K/month across Facebook and TikTok — full ownership from strategy to execution
Built and documented campaign launch SOPs used by the wider team to reduce setup time and errors
Identified a winning creative that remained profitable for several months — systematized the testing framework behind it
Launched new geo/offer combinations from zero to positive ROI; created repeatable playbooks for future launches
Tracked performance via Keitaro + CRM dashboards; set up automated alerts for anomalies in spend and conversion
Mentored 2 junior media buyers — ran weekly performance reviews and built checklists for daily operations
Media Buyer + Automation Specialist — RentAcc & Independent Team Mar 2022 – Aug 2022
Worked across two parallel streams: campaign management and workflow automation.
RentAcc team: managed paid campaigns indep

Highlights

• Scaled the organization from 5 to 23 team members while maintaining operational stability.
• Designed and implemented KPI, reporting, and planning systems across multiple departments.
• Reduced operating expenses by ~20% through workflow optimization and resource allocation improvements.
• Managed operational processes supporting $300K+ monthly advertising budgets.
• Built internal reporting infrastructure using CRM, Keitaro, Notion, and automated dashboards.
• Established OKR and Agile-based execution processes across the organization.

Looking for

Looking for an operations role with ownership over processes, execution, and business performance.
Interested in SaaS, AI, e-commerce, digital products, and technology companies.
I enjoy building systems, improving operational efficiency, and helping teams scale.

Skills experience