Jobs

Job Description

If as a kid you were playing with computers and routers while everyone was hanging out, this job should be right up your alley.

Setting up employees remote work (user and accesses administration)

Troubleshooting support for the team

Supporting and developing Asterisk VoIP system

Maintaining quality control through establishing and maintaining technical operations standards

Providing knowledge and training on products to internal team

Managing internal IT infrastructure

Recommending information technology strategies, policies, and procedures by evaluating previous build outs; identifying problems; evaluating trends; anticipating requirements

Qualifications

The perfect candidate will thrive on technology and have experience administrating and supporting systems. You’re a great match if you possess fantastic troubleshooting skills, driven to help customers and have the ability to dive deep into a new product to learn it inside and out.

Basic knowledge of various browser and mobile platforms

Technical support experience

Basic understanding of web programming languages (PHP, JavaScript)

Basic knowledge of UNIX commands (for search, and other command line features)

Hands-on experience with MySQL database, administration/configuration/performance optimization/replication/mirroring

Practical knowledge of Active Directory

Higher education (IT)

Technical experience with operating systems (Windows, OSX, and Linux)

Understanding Network Basics: VPN, Firewalls, Routing and Switching

Redmine and PBX administration is a great plus

Ability to work with EST time-zone

Intermediate English or higher

Required personal qualities:

You must be accurate, responsive, analytical

Excellent organization skills - You must be able to prioritize work based on current business requirements

Analysis and logical problem-solving skills

A passion for software

A desire to learn, master and teach

Awesome sense of humor

Benefits that are awaiting you if you join us:

Work from absolutely ANYWHERE in the world with internet connection

Work schedule: flexible by different shifts

Flexible compensation with base and performance bonuses

Opportunities to develop professionally

Friendly, professional, highly motivated and productive team that wants to develop professionally

Creative Environment where You will never be bored!

Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there! Join us!

General requirements and responsibilities:

- Experience with different kinds of Linux/BSD/Windows systems. Installation, update, administration. Virtualization.

- Experience with networking. Routers, switches, wireless, VPN.

- Administer of Redmine, Jenkins, Confluence, Mysql, Corporate Mail, etc.

- Work with servers/computers/laptops.

- Support and maintain the company infrastructure and users.

- Suggest and implement updates for existing IT infrastructure.

Required skills and on-hand experience:

- bash or python scripting.

- compose sql queries.

- different backup/restore technics.

- problem solving.

- svn/git.

- dns, dhcр, web-servers, firewalls.

Optional skills: Cloud Solutions, Monitoring, Programming.

Who are we?

A Danish company that has been successfully operating since 2007 and is one of the leaders in the Embedded direction. And you can become one of us!

About us and what we can offer:

— 24 working days of paid vacation;

— Paid sick leave;

— Complex lunches right in the office;

— Experienced colleagues willing to share knowledge;

— Regular performance and salary negotiations;

— Professional growth: variety of projects and technologies, mentoring;

— Friendly atmosphere, concern for the comfort of specialists;

— Medical insurance;

— Ability to work in different projects, one or more at the same time;

— Easy rotation between projects;

— The office has a kitchen, shower, seating area.

ONLY 1–2 interviews (online and/or office)

EKTOS is a dynamically developing company that works with many different clients from all over the world in such areas as healthcare, finance, transport, agriculture, navigation, travel, banking, and many others.

We develop in C / C ++ for various microcontrollers and processors with and without an operating system and create ready-made working prototypes of devices with our departments.

Working at EKTOS will allow you to see projects from both hardware and software sides and get a high level of skill. We care about creating an informal, safe, and open environment in our offices and we offer a competitive salary.

http://ektos.net

https://jobs.dou.ua/companies/ektos/

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Key Responsibilities

• Design, build, and maintain the infrastructure for IT services, ensuring scalability, reliability, and performance. 
• Lead the implementation of cloud services based on Microsoft Azure to optimize and develop the existing infrastructure. 
• Guarantee IT services' functionality, security, and fault tolerance by applying best practices and advanced engineering solutions. 
• Automate routine tasks and processes to enhance efficiency and minimize manual effort.

Requirements

• At least 4+ years of experience as a System Engineer with a proven track record of managing and developing IT infrastructure. 
• Strong expertise in network technologies, including deploying and supporting core network protocols and services such as TCP/IP, IPSEC, LACP, DNS, DHCP, and authentication/authorization protocols. 
• Hands-on experience building and maintaining infrastructure and services in cloud environments, particularly Microsoft Azure. 
• Practical knowledge of deploying and managing Microsoft Services like Entra ID, Intune, Office 365, Defender, etc. 
• Proficiency in designing and implementing fault-tolerant solutions to ensure business continuity. 
• Advanced system performance diagnostics, analysis, monitoring, and logging skills using tools like Zabbix, Prometheus, Graylog, and Kibana. 
• Solid understanding of backup systems, including configuration and maintenance. 
• Knowledge of scripting languages like PowerShell, Bash, or Python to automate tasks and processes.
• Proficiency in using Infrastructure as Code tools like Bicepand Azure Resource Manager (ARM) templates to automate cloud infrastructure.
• Understanding basic ITIL operation processes, such as Incident Management, Problem Management, Change Management, etc. 
• Azure certifications are highly desirable, but the primary focus is on expertise.

We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working with the Microsoft technology stack and Atlassian , ensuring high-quality service delivery and resolving technical issues efficiently.

Key Responsibilities:

• Technical Support:
  • Provide Level 1 and Level 2 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Escalate complex problems to higher-level teams as needed.
• Systems Maintenance:
  • Perform routine system monitoring, updates, and maintenance for IT systems and applications.
  • Manage user accounts, permissions, and group policies in Active Directory and Azure AD.
• Collaboration & Communication:
  • Work closely with other IT teams to ensure seamless integration of services.

  • Communicate effectively with stakeholders to understand and resolve issues.

     

Required Qualifications:

• Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
• 2+ years of experience in a technical support or similar role.
• Familiarity with Atlassian for documentation and collaboration.
• Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.

Would be a Plus:

• Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
• Experience with ITIL processes for incident and problem management.
• Knowledge of scripting languages like PowerShell.

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee, cookies, snacks, fruits, dried fruits, nuts, and sweets.
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.
• Regular corporate events and team-building activities.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.

We are open to candidates with minimal experience who are quick learners.

We are looking for a skilled and experienced System Engineer to join our team. The ideal candidate will be responsible for building, developing, and maintaining our IT infrastructure and ensuring the smooth operation of all IT services and systems. You will work closely with other teams to implement and support services based on Microsoft Office 365, MS Azure, and other key technologies. This role requires a solid understanding of network technologies, system performance monitoring, and automation of routine tasks. 

Responsibilities: 

• Build, develop, and maintain IT infrastructure, ensuring scalability, stability, and security. 
• Implement and support services based on MS Office 365 and MS Azure platforms. 
• Configure virtualization environments and implement on-premise services. 
• Ensure the high availability, functionality, and security of IT services. 
• Provide operational support for IT services and infrastructure, troubleshooting issues as they arise. 
• Automate routine tasks to improve efficiency and reduce manual intervention. 
• Collaborate with other IT teams to identify and resolve infrastructure and service-related issues. 
• Continuously monitor and analyze system performance to ensure optimal operation. 
• Maintain proper documentation for infrastructure and system configurations. 

Requirements: 

• Minimum of 3 years of experience as a System Engineer or in a similar role. 
• Strong knowledge of network technologies, including deploying and supporting basic network protocols and services (TCP/IP, IPSEC, DNS, DHCP, authentication, and authorization protocols, etc.). 
• Experience managing and deploying Microsoft services such as Entra ID, Intune, Office 365, etc. 
• Hands-on experience in diagnostics and system performance analysis, including monitoring and logging using tools such as Zabbix, Prometheus, Graylog, Kibana, etc. 
• Proficiency in scripting languages such as Powershell, Bash, and Python. 
• Strong problem-solving skills and the ability to work in a fast-paced environment. 
• Excellent communication and collaboration skills. 

Nice to Have: 

• Experience with cloud platforms and virtualization technologies. 
• Knowledge of IT security best practices and tools. 
• Certification in relevant technologies (e.g., Microsoft Certified: Azure Administrator, CCNA, etc.). 

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.

If you have the desire and confidence to help companies implement cloud-based digital solutions in their processes, you are a responsible and detail-oriented person who knows how to organize your work with customers, colleagues, and partners – it is a perfect opportunity for you to grow and work with the world’s best products from Google Cloud, Zendesk, Okta, and Gitlab.

Requirements:

• Upper-intermediate or advanced level of English;
• Experience in presale and support of DevSecOps solutions
• Responsibility and self-organization;
• Cross-functionality (having the desire and ability to play different roles on the project).

Responsibilities:

Presales Enablement:

• Prepare and maintain a compelling demo zone to showcase the capabilities and benefits of our product offerings during presales activities.

• Contribute to the presales process by providing technical expertise and answering client inquiries.

  Customer Support

• Offer timely and effective technical support and general consulting to Cloudfresh customrs regarding GitLab, Google Workspace, and other supported products.

• Engage with vendor technical support services to efficiently resolve complex issues and find optimal solutions.

  Continuous Learning & Improvement:

• Successfully complete all necessary product training to maintain a high level of expertise.
• Participate in product promotion activities at both offline and online events.

Would be a plus:

• Hands-on experience with GitLab and other DevOps solutions.
• Practical API skills and development experience.

Work conditions:

• International Career Growth: As Cloudfresh expands globally, you’ll have the opportunity to build a career with international exposure, working on projects that span EMEA and CEE regions, while deepening your knowledge of top-tier cloud technologies.
• Work with Top Cloud Products: Gain hands-on experience with leading products from Google Cloud, Zendesk, Asana, Hubspot, Okta, GitLab, and Miro, enhancing your professional growth.
• Supportive & Dynamic Environment: Join a team where innovation is encouraged, and your contributions help shape the future of Cloudfresh.
• Competitive Remuneration: Enjoy a competitive salary with a transparent and fair bonus system tied to your performance.
• Flexible Remote Schedule: Work flexibly remotely or join us for a coffee in Kyiv or Prague offices.
• Comprehensive Leave: 24 vacation days, bank holidays, and 14 days of sick leave.

• Continuous Learning: Access sponsored educational opportunities such as webinars, meet-ups, and company-sponsored English learning groups to keep your skills sharp and relevant.

   

  When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

  Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking to add a passionate and dedicated Network Administrator to our team in Lviv-Ukraine!
 

About the job:

We are seeking an experienced and motivated Network Administrator to manage and maintain EveryMatrix’s network infrastructure alongside our current team. The ideal candidate will have a deep understanding of networking technologies, strong problem-solving abilities, and excellent skills on enterprise level network. The Network Administrator role is to ensure the stability, security, and performance of our networks, both on-premises and cloud-based.
 

What You'll get to do:

• The Network Engineer will be responsible of managing and maintaining Everymatrix’s enterprise network and the design of the network infrastructure.
• Install and configure network equipment: switches, routers, firewalls, access points;
• Configure VPN solutions: site-to-site, remote access, IPSEC and SSL;
• Network Maintenance: make sure all equipment is monitored, alerts are being sent, documentation is updated;
• Implement new network security and monitoring solutions;
• Support internal teams to handle network problems;
• Troubleshoot network related problems in a timely manner;
• Effectively communicate with the team members, peers and management;
• Manage operational tasks and assure they are done within agreed SLAs;
• Adhere to business standards and processes
• Constantly check for potential improvements that lead to increased efficiency, resiliency and cost optimization;
• Troubleshoot network team incidents and participate in elaborating a clear root cause analysis and complete mitigation plan;
• Contribute to mid and long term infrastructure strategy;
• Coordinate with all parties(clients, peers, vendors etc.) to ensure seamless operations and projects delivery;
• Responsible for network devices lifecycle management and patch management;
• Ensure accurate monitoring of network devices;
• Other requirements raised by management.
   

What You need to know:

• Bachelor's degree in technical field(engineering, mathematics, IT);
• Minimum of 5 years of technical background with various network equipment (routers, switches, firewalls);
• Excellent knowledge of routing, switching and network protocols (DHCP, ARP, dot1q, OSPF, BGP);
• Extensive experience on configuring and managing VPN solutions(site-to-site, Remote access, IPSEC, SSL);
• Previous experience on managing firewall devices;
• Knowledge of Linux OS and microservices;
• Experience with software defined networking is a plus;
• Nice to have: Networking certifications or hands-on experience with CCNA/ CCNP/Cisco ACI;
• Understanding of ITIL processes(certification is a plus);
• Availability for on-call work schedule;
• Fluency in English, both written & spoken;
• Excellent communication skills;
• Strong analytical and research skills;
• Problem-solving skills;
• Ability to accept and adjust to changes – agile;
• Oriented to details;
• Passionate about technology.
   

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Stay Healthy: 10 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.
 

Benefits & Perks:

• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Job Description

• Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• English level – upper-intermediate;

Would be a plus:

• Superior problem solving, analytical and communications skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Salesforce, Jira, Confluence;
• Ability to work on flexible hours.

Job Responsibilities

• Responsible for integration and support in assigned product areas, regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Department/Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Skill Category

Support

We are inviting you, a highly motivated and results-oriented System Administrator to join our team on a full-time basis.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations in the fin-tech industry that remain our basis for success.

Responsibilities

• Maintain and develop internal infrastructure
• Evaluate system performance and troubleshoot issues in order to optimize infrastructure for maximum efficiency, security and uptime
• Manage and support storage solutions
• Improve automation and streamline system administration workflows
• Implement and maintain system security measures, including user access controls
• Work with various teams to translate organizational needs into infrastructure solutions

• Evaluate new technologies and tools that could enhance system performance and efficiency

   

Requirements

• Relevant Linux/Unix Administration background
• Advanced experience with Virtualization system: VMware ESXi, Hyper-V, Proxmox
• Solid knowledge of network security concepts, including firewall configuration, VPN setup, and intrusion detection systems
• Install, configure, and maintain network equipment including routers, switches, firewalls, and wireless controllers
• Strong understanding of networking concepts, protocols and technologies
• Experience with system and network monitoring tools (e.g., Zabbix, Prometheus, Grafana, Nagios) to ensure infrastructure performance
• Solid understanding of clustering technologies and high availability configurations (e.g., failover clusters, load balancing, redundancy)

• At least Intermediate level of English or higher

   

Will be a plus

• Atlassian Product Administration Experience

• Experience of configuring Jira for use in non-software environments, e.g. HR onboarding, offboarding, finance, procurement, etc

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

• Administration of the VMware vSphere virtualization platform and management of data backup and recovery using Veeam Backup & Replication.
• Administration of Microsoft servers and services: Windows Server, Active Directory, Microsoft 365 (and/or Exchange).
• Maintenance and updating of business software: 1C, MeDOC, Ukrzaliznytsia systems.
• Administration and support of the computer network.
• Procurement, installation, and maintenance of computer equipment.
• Diagnostics and repair of hardware, printer cartridge refilling.
• Ensuring information security and providing technical security support.
• User support in working with office software and office equipment.

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 

Responsibilities: 

• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries. 
• Receiving, logging and managing calls from internal staff via telephone and email or other communication channels. 
• 1st and 2nd line customer support — troubleshooting of IT related problems from in-house software to hardware, such as mobile phones, Laptops, PCs and Printers. 
• Infrastructure support and maintenance — Active Directory, Office 356, Exchange Online, SharePoint Online, local area network. 
• Troubleshoot. 
• Maintain an inventory of IT assets and equipment. 
• Support of IT purchases. 
• Log all requests in the Service Desk Call Logging system. 
• Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. 
• Push all troubleshooters available towards solving successfully and in an ASAP manner all reported issues coming from customers. 
• Maintain a high degree of customer service for all support queries and adhere to all service management principles. 
• Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint). 
• Publishing support documentation to assist staff with requests for information & provide staff training if required. 

• Arrange for external technical support where problems cannot be resolved in house. 

   

Requirements: 

• This is an on-site position based in Wrocław. We believe in the value of in-person collaboration, so working from the office will be an important part of your day-to-day experience in this role. 
• Strong skills with Windows Active Directory, Office 365 and SharePoint are mandatory. 
• Proven experience as a System Administrator, Network Administrator or similar role. 
• Experience with databases, networks (LAN, WAN), routers & switches. 
• Familiarity with various operating systems and platforms. 
• Excellent communication skills. 
• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. 
• Intermediate level of English or higher, Polish (A2) is a plus. 

Company offers: 

• Long-term employment; 
• Flexible timetable; 
• Comfortable working conditions; 
• Paid vacation and sick leaves. 
• English lessons, gym; 
• Competitive salary level. 

We’re Looking for an IT Wizard 🧙‍♂️ to Join Our Team!

We're searching for a digital sorcerer who can make our tech infrastructure as reliable and caring as we are with future parents.

We’re an international company that creates something truly magical: helping people around the world make their dream of having a family come true. Now, we need someone who doesn't just fix computers—but builds ecosystems, secures data, and helps our business scale.

🔥 What You'll Be Doing:

• Maintaining servers, workstations, networks, VPNs, and cloud solutions.
• Setting up backups, virtualization, and information security systems.
• Implementing new IT solutions and contributing to process automation.
• Ensuring information security (access control, antivirus, data protection, etc.).
• Participating in the company’s strategic tech development and growing toward a CTO role.

🌟 You're the One If You:

• Have 3+ years of experience in system administration.
• Understand the basics of cybersecurity and think a few steps ahead.
• Enjoy working independently and coming up with smart solutions.
• Dream of becoming a CTO in the future.

🎯 Bonus Points If You Have:

• Experience with AWS, Azure, and DevOps tools.
• Familiarity with GDPR, HIPAA standards.
• Background in automating business processes.

🚀 What We Offer:

• Flexible schedule: remote work or office (if needed).
• Direct communication with the company founders.
• Real career growth potential to the CTO role.
• Competitive salary + bonus system.