Jobs Head / Chief

TRENDFORMER is an innovative product company because we don’t just make toys. We create new products and experiences for entertainment and self-expression, devices that release and develop the natural creative potential in every human being.

At TRENDFORMER we’re changing the face of play.

The professional and creative team of the Company has created and brought to the international market its own unique products under the brands PIXIO (https://pixio.site/), HEY CLAY (https://hey-clay.com/) and VOXART (https://vox.art/). Our products are successfully sold in more than 30 countries. They aimed to spark creative potential and take on a fantastic journey of discovery and crafts, entertain and develop children through play.

We are currently searching for a Chief Growth Officer to join our team.

Your responsibilities:

• define and execute a strategic roadmap for growing HEY CLAY, PIXIO, and VOXART globally;
• lead and improve performance across 4 main commercial channels: distributors, direct retail accounts (e.g., Target, Walmart), online (Amazon, Shopify), loyalty & reward partnerships (e.g., with grocery chains);
• develop and lead a monetization strategy for licensing IP and creative content;
• build quarterly and annual growth strategies and turn them into actionable plans;
• analyze sales performance and continuously optimize commercial tactics;
• identify, validate, and prioritize key growth opportunities based on market research, user insights, and experimentation;
• test and implement new business models to scale the business;
• collaborate closely with product and marketing teams to align commercial initiatives with user behavior, positioning, and acquisition strategy;
• ensure achievement of turnover and profitability targets;
• participate in planning and evaluating trade marketing initiatives;

• monitor and manage contractual obligations and financial discipline.

   

Our ideal candidate has:

• 5+ years in strategic sales or growth leadership roles in consumer tech, toys, edtech, or hybrid digital-physical products;
• proven success scaling sales across diverse channels: distributors, retail (especially in the US/EU), e-commerce, loyalty or rewards programs, licensing partnerships;
• strong strategic thinking with a proven track record in building and executing go-to-market strategies;
• deep understanding of global consumer retail and licensing ecosystems;
• ability to work with large volumes of data and multitasking across functions;

• fluent in English (spoken and written).

   

We offer:

• the opportunity to shape globally recognized products that kids and families love;
• flexible work format (remote or hybrid);
• a supportive, creative, and forward-thinking team;
• open-door culture and direct communication;
• competitive salary (negotiable based on engagement format and experience).

Join us and be a part of something meaningful. Let’s build the future of play, together!

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.

We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead.

We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world. 

Our ambition drives us, our people make it real. Join us and be part of building champion-level success!

What You’ll Be Driving:

• Setting the vision and overall product strategy for the organization in collaboration with executive leadership;
• Ensuring that the product strategy aligns with the company's broader business goals and long-term vision;
• Leading, mentoring, and developing a team of product managers and other professionals within the product management function;
• Fostering a culture of innovation, collaboration, and continuous improvement within the product team;
• Making strategic decisions about resource allocation, prioritization, and portfolio optimization;
• Collaborating with C-level executives, marketing, sales, engineering, and other key stakeholders to ensure alignment between product initiatives and company strategies;
• Conducting comprehensive market analysis to identify trends, customer needs, and competitive positioning;
• Refining and communicating product positioning and differentiation strategies;
• Maximizing the financial performance of the product portfolio and ensuring a positive return on investment;
• Driving a culture of innovation within the product team, identifying and capitalizing on market opportunities;
• Maintaining a forward-thinking approach to emerging technologies and industry trends;
• Serving as a key advocate for customers within the organization;
• Building and maintaining strong relationships with customers to understand their needs and incorporate feedback into product development;
• Identifying and mitigating potential risks related to product development and market changes;
• Overseeing the entire product lifecycle, from ideation to retirement;
• Providing regular reports on the performance of the product portfolio and key metrics;
• Determining the direction of development of major products and the company;
• Creating and launching new major products that solve new customer problems or focus on new segments or projects involving 4 or more departments including compliance and regulation;

• Identifying gray spots and problems in the organization, takes responsibility for their solutions.

   

What Makes You a GR8 Fit:

• 5+ years as a Product Manager, 2+ years as Lead Product Manager;
• Defines metrics at the company level, determines the division of responsibility for metrics between departments and teams, finds gaps;
• Ensures constant and high growth of metrics due to smooth work and launches of new projects in its departments;
• Plan/vision for the development of large products for 12 - 24 months;
• Determines the company's strategy together with other directors;
• Responsible for the balance of resources within the department and the company as a whole;
• Ensures productive work with other company functions;
• Responsible for risks, relations with partners/clients and regulators;
• Resolves difficulties between departments, balances areas of responsibility;
• Creates (or disbands) new teams and groups as necessary;
• Manages 5 PMs, some of whom are Lead Product managerds. Hired or developed at least one Team Leader or higher.
• Provides feedback and supports other departments;
• A clear plan for how to grow the department(s) over the next 12 months, including balance between different departments;

• Initiates and implements cultural changes in the company. Changes in the structure of commands and functions.

   

Why You’ll Love Working Here:

Benefits Cafeteria

An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:

• Sports – gym, yoga, or any activity to keep you active;
• Medical – insurance and wellness services;
• Mental health– therapy or coaching support;
• Home office – ergonomic furniture, gadgets, and tools;

• Languages – courses to improve or learn new skills.

   

Work-life 

• Parental support with paid maternity/paternity leave and monthly childcare allowance;
• 20+ vacation days, unlimited sick leave, and emergency time off;
• Remote-first setup with full tech support and coworking compensation;
• Regular team events – online, offline, and offsite;

• Learning culture with internal courses, career development programs, and real growth opportunities.

   

Our Culture & Core Values

GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.

• FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
• OWN YOUR GAME: we take initiative and own what we do;
• ACCELER8: we move fast, focus smart, and keep it simple;
• CHALLENGE ACCEPTED: we grow through challenges and stay curious;

• BULLETPROOF: we’re resilient, ready, and always have a plan.

   

To keep things efficient, please apply only for roles that closely match your experience.

Requirements

• 3+ years of experience as a Commercial Director / Head of Sales / BizDev Director in iGaming, esports, adtech, or influencer marketing;
• Proven experience in building sales systems, CRM funnels, forecasting, and analytics;
• Track record of managing and closing large B2B deals ($100k+ per month with a team);
• Ability to develop commercial positioning and go-to-market strategy;
• Strong public communication and brand representation skills;
• Hands-on approach and readiness to build and optimize team processes;

Preferred:

• Established network of contacts: advertisers, agencies, streamers/influencers, gaming and esports platforms;
• Understanding of AI, OBS, and streaming platform technologies;
• Experience managing marketing or PR teams;
• English — Advanced level; Russian — fluent;
• Willingness to travel and participate in industry events.
  
  Responsibilities
• Commercial Strategy and Development:
• Development and implementation of sales, partnerships, and integrations strategy;
• Structuring commercial offers and monetization models;
• Expanding the company’s market presence: entering new verticals, regions, and formats (Kick, YouTube, eSports, iGaming);

• Developing strategic partnerships with major brands, publishers, and agencies;

  
  Sales and Client Management:

• Building the sales funnel, KPIs, and revenue forecasting system;
• Personal networking and participation in closing major deals ($100k+);
• Contract execution control, increasing LTV, and client retention;

• Together with the COO — ensuring operational quality of executed campaigns;

  
  Analytics and Unit Economics:

• Creating a reporting, analytics, and performance control system (revenue, margin, ROI, CPA, LTV);
• Together with the finance function — managing P&L and revenue forecasting;

• Implementing CRM tools, automating pipeline and retention processes;

  
  Marketing, PR, and Positioning:

• Participation in conferences, interviews, collaborations, and panels — building the company’s public image as a leader in AI video advertising;
• Influencing product strategy: developing new ad formats, active participation in roadmap sessions;
• Together with the COO — working on a marketing plan to attract new clients.

24PLAY is a product company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Bliezkrieg Assault, Chornobyl Quest, Primatus, Street Dude, and more.
 

We are currently looking for a Unity Lead Developer to strengthen our team and lead the Unity development direction across our mobile game projects.We are currently looking for a Unity Lead Developer to share our core company values:
Creativity:
You encourage technical and gameplay ideas within the Unity team, help developers experiment with solutions, and turn concepts into stable, scalable implementations.
Integrity:
You provide honest technical feedback, make transparent architectural decisions, and build trust within the Unity team through responsibility and consistency.
Productivity:
You optimize Unity development workflows, help the team work efficiently, remove technical blockers, and ensure predictable delivery without sacrificing quality.
Uncompromising Quality:
You set and maintain high standards for code, architecture, performance, and stability, taking full ownership of the long-term health of Unity projects.
Healthy Lifestyle:
You support a sustainable development pace, prevent burnout in the Unity team, and contribute to a healthy, balanced working environment.We are looking for a professional for the role that requires:
 

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.
   

Key responsibilities:

• Participate in hiring and team growth processes
• Research, evaluate, and introduce new technologies and tools
• Plan the development process in collaboration with leads from other departments
• Provide technical estimations and contribute to project planning
• Optimize and automate development workflows and pipelines
• Identify, troubleshoot, and resolve complex technical issues

Our ideal candidate:

• 5+ years of commercial experience in mobile game development using Unity
• 3+ years of commercial experience managing a team of Unity developers
• Strong proficiency in C#
• Experience with dependency injection (DI/IoC) and software architecture
• Strong architectural mindset: ability to design modular, scalable, and reusable solutions
• Fast learner with the ability to quickly adapt to new tools, technologies, and project requirements
• Strong problem-solving skills and ownership mindset
• A passion for games
   

Nice to have:

• Experience working with third-party libraries and SDKs
• Knowledge of JavaScript and understanding of playable ads
• Familiarity with Apple App Clips and related development constraints

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees.

We are looking for a Head of Finance who will take ownership of treasury, payment and receivables control, management reporting, and operational support of KYC and audits for several legal entities across different jurisdictions.
The role involves multi-currency operations, crypto tools, and bank accounts in multiple countries.
This is a hands-on role with clear approval rules and support from external consultants.

Responsibilities:

Treasury and payments:
- Execute and record project payments, maintain a payment calendar
- Open required accounts, connect payment methods and payment providers (if needed)
- Plan account balances, manage liquidity, prevent cash gaps
- Perform regular balance reconciliations and ensure data accuracy

- Partner payouts and receivables control
- Issue invoices and monitor payment deadlines
- Reconcile received funds, track accounts receivable and outstanding balances
- Work with partners on discrepancies and collect supporting documents

Management accounting and reporting:
- Weekly transaction logging (register of payments, receipts, liabilities)
- Monthly close and preparation of management reports: BS (Balance Sheet), P&L (Profit and Loss), CF (Cash Flow)
- Prepare a short financial summary for management: key changes, risks, forecasts
 

Legal entities across jurisdictions:
- KYC completion, preparation of document packages, communication with banks and providers
- Support external auditors and consultants, prepare information and explanations
- Maintain baseline document hygiene: contracts, invoices, confirmations, payment rationale
 

Finance function development:
- Select and implement accounting systems for the project
- Establish policies and procedures: payment process, limits, approvals
- If needed, hire and onboard additional team members
 

Requirements and expectations:

- Relevant finance experience: treasury, reconciliations, payments, receivables control, management reporting
- Strong understanding and hands-on experience with regular preparation of P&L, CF, BS
- Comfortable with creative financial solutions within legal and compliance boundaries
- Understanding of crypto and payment infrastructure: wallets, crypto cards, providers, transaction confirmations, basic AML logic
- Experience with crypto infrastructure: exchange accounts, hardware wallets, understanding of checks and basic AML logic
- Advanced Excel / Google Spreadsheets skills: pivots, complex formulas, data structures, scripts
- Experience with Asana or a similar task tracker
- Working-level English (email, documents, communication)
- Confident Ukrainian (spoken and written)
- High attention to detail, documentation, audit trails, and deadlines
- Willingness to pass basic security checks (background / compliance)
 

Nice to have:

- Experience with multiple jurisdictions, banks, payment providers
- Experience implementing accounting systems and automation (integrations, BI, process design)
- Experience with Asana
- Experience hiring and managing a small finance team
 

Compensation and conditions:

- Monthly fixed compensation (discussed after the interview)
- Quarterly KPI-based bonus (quality and timeliness of payments and reporting, systematic document workflow, control of discrepancies and overdue items, implementation of improvements)
- Learning and development budget
- Home office budget, as the project is remote only (upon request and based on need)
- Opportunity to grow scope of responsibility as the project scales

About the Company:

It is a product company, holding leading positions in the Indian market. We've been operating for 6 years and during this time, we've established strong positions in both financial performance and audience recognition.

Requirements:

• Bachelor’s or Master’s degree (Mathematics, Statistics, IT, Analytics)
• 2–3 years of experience as a Risk/Fraud/Data Analyst in anti-fraud products for iGaming or E-commerce (such as Seon, LexisNexis, Covery, Kount, Riskified, Forter, Feedzai, etc.) or experience working with these systems*
• Experience in rule engine configuration — creating, testing, and optimizing rules based on transactional and behavioral data
• Understanding of scoring principles: knowledge of risk assessment models and fraud probability evaluation methods
• Ability to work with large datasets and identify fraud patterns
• Experience in building and visualizing reports
• Strong analytical thinking and attention to detail

• English level: Upper-Intermediate or higher

   

Will be a plus:

• Experience building an anti-fraud system from scratch or optimizing an existing one
• Experience in the crypto sector
• Knowledge of basic KYC principles
   

Key Responsibilities:

• Develop and maintain scoring models for customer/transaction risk assessment
• Configure, test, and optimize risk rules
• Monitor scoring accuracy and rule efficiency metrics
• Create and maintain reporting dashboards and analytics
• Analyze fraud incidents and develop fraud prevention strategies
• Collaborate with cross-functional teams

We Offer:
Remote work from anywhere in the world.
Fast decision-making without bureaucracy.
Friendly atmosphere among people passionate about their work.
Qualified managers invested in your growth.
20 paid vacation days, 5 day-offs, and paid sick leave.

🚀 Head of Customer Support & Success — iGaming | T1 & T2 European Markets

Location: Remote (Europe Time Zones Preferred)
Industry: iGaming (Casino/Sportsbook)
Markets: Tier 1 & Tier 2 European Markets
Type: Full-Time, Senior Leadership

About Us:

We are an ambitious and fast-growing iGaming company focused on delivering high-quality entertainment and an exceptional player experience across Tier 1 and Tier 2 European markets. As we scale, we are looking for an experienced Head of Customer Support & Success to build and lead our Customer Support function, ensuring first-class service, operational efficiency, and player satisfaction.

Your Mission:

As the Head of Customer Support & Success, you will design, lead, and optimize the Customer Support operations to ensure an efficient, proactive, and scalable structure. You will champion the customer experience, drive retention, and build loyalty while integrating cutting-edge technologies and data-driven processes.

Your key responsibilities:

✅ Develop and manage a world-class, lean, and technology-driven Customer Support department.
✅ Lead technical implementations, organizational design, and control functions for the support team.
✅ Recruit, train, mentor, and continuously develop a high-performing, multilingual support team.
✅ Foster collaboration with platform providers, development teams, and third-party partners.
✅ Continuously enhance the player experience, drive engagement, and facilitate organic growth.
✅ Design and roll out customer-centric, transparent policies, procedures, and standards.
✅ Launch and refine critical processes, including:
• Player acquisition and conversion via Live Chat, Phone, SMS, Messaging Apps (with payment method suggestions).
• Upsell and cross-sell strategies with scripts and coaching.
• Player retention, reactivation, and loyalty workflows.
• Emergency and exceptional situation handling protocols.
• Critical issues escalation, resolution, and reporting processes.
✅ Build and maintain a comprehensive Knowledge Base for onboarding, training, and operations.
✅ Define, monitor, and report on core and secondary KPIs for the Customer Support function.
✅ Drive data-informed decision-making, continuous improvement, and service excellence.

What We’re Looking For:

✔ Proven leadership experience in Customer Support/Success within the iGaming industry, with a focus on European T1/T2 markets.
✔ Strong understanding of Curacao licensing requirements and compliance in customer service.
✔ Track record of building and scaling efficient, tech-enabled support teams.
✔ Expertise in implementing CRM, Live Chat, Telephony, and omni-channel support solutions.
✔ Data-driven mindset with hands-on experience developing KPI frameworks and reporting structures.
✔ Excellent communication skills with the ability to collaborate cross-functionally and influence stakeholders.
✔ Player-centric approach, combining empathy with commercial acumen.
✔ Familiarity with best practices from leading iGaming operators is a plus.
✔ Upper Intermediate in English; additional European languages are a bonus.

Why Join Us?

🌟 Be instrumental in shaping the player experience for a high-growth iGaming brand.
🌍 Work with an international, ambitious, and innovative team.
🚀 Opportunity to build your department from the ground up with full ownership.
🎯 Competitive compensation package and performance incentives.

Quantum Systems specializes in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in the defense, security, and public sectors.
About the Job
Our Company continues to expand its R&D function and is currently seeking a professional who, through strong leadership and a systematic approach, will increase the speed and efficiency of our R&D processes.
The position of Head of Prototyping represents a significant opportunity for a professional who:

• Values a systematic approach and is ready to introduce new processes and improve existing ones
• Is motivated to work in an environment with all necessary resources available
• Is passionate about innovative technologies and prepared to implement them in the Company’s products
• Is motivated to contribute tangible results that bring Ukraine’s Victory closer
   

What is your Day to Day Mission:

• Lead a team of systems engineers, analysts, and technicians based on defined performance metrics
• Plan team activities and resources, including the ability to scale the team according to the Company’s current needs
• Formulate and validate hypotheses and proposals for prototype development
• Take responsibility for the creation, availability, and maintenance of supporting technical documentation (schematic, functional, electrical, CAD, and other types of diagrams)
• Manage component selection and develop technical specifications for their procurement and/or manufacturing
• Participate in prototype testing and document research results to enable data-driven decision-making
• Ensure a continuous transition of projects through the stages of Proof of Idea — Proof of Concept / Technology — Industrial, in accordance with the department’s KPIs
• Monitor current trends and innovations in the MilTech sector and prepare proposals for testing component and module samples
   

What you bring to the team

• Experience managing R&D departments
• Experience in the development of UAVs or other complex hardware systems
• Hands-on experience in assembling and configuring UAV electronics (Ardupilot, PX4, widely used digital and analog communication modules, navigation systems, etc.)
• Practical experience working with sensors, lidars, cameras, and similar equipment
• Experience applying modern AI technologies
• Ability to ensure the availability and up-to-date status of technical documentation
• Ability and willingness to identify optimal solutions and justify technical decisions
• A responsible approach to deadlines and departmental objectives
• Fluent spoken Ukrainian and English, at B2 level or higher

Minimum 2 years of experience as a CRM Manager in iGaming or Gambling.
Strong understanding of online casino and sportsbook platforms, as well as user behavior in the industry.
Proficiency in Customer Journey Mapping (CJM) to design trigger-based and event-driven messaging.
Experience with the CRM systems.
Skilled in using analytics tools to monitor and assess campaign effectiveness.

Ability to segment customer databases, develop personalized offers, and design loyalty programs.
Knowledge of A/B testing methodologies and data-driven optimization practices.
Excellent communication skills for collaborating with cross-functional teams.

Responsibilities:
Develop and implement customer relationship management (CRM) strategies for Online Casino & Sportsbook aimed at retaining customers, increasing engagement, and boosting monetization.
Create, plan, and execute marketing campaigns for segmenting and personalizing user interactions.
Set up and optimize triggered and automated email, SMS, and push notifications for various user segments based on behavior and preferences.
Analyze data on user behavior and activity on the platform to develop individualized offers, bonuses, and promotions.
Work with analytics to evaluate the effectiveness of CRM campaigns and continuously improve strategies based on data.
Optimize the customer journey, design loyalty programs, and develop personalized offers to retain VIP players.
Collaborate with development, marketing, and analytics teams to meet CRM strategy goals and enhance customer experience.
Conduct regular A/B testing of CRM campaigns to improve engagement and retention metrics.
Monitor iGaming industry trends and apply best practices to develop competitive CRM strategies.
Manage the CRM platform and tools for automating marketing activities, including setting up and segmenting customer databases.


🌍 About the Company:

EVIQO is a fast‑growing product company focused on residential EV charging solutions with over 3 years on the market. Today, EVIPOWER maintains an outstanding 4.9 rating on Amazon, outperforming many established brands.
With strong engineering, safety certifications and data‑driven product development,
EVIQO combines premium functionality with user-centric design. Their global team is dedicated to elevating the home charging experience.

Learn more at eviqo.io

🎯 About the Role:

We are looking for Head of Amazon — a key leadership role for someone who deeply understands marketplace dynamics, operates confidently with data, and knows how to manage the main growth drivers of Amazon and other marketplaces.
This role requires an operational mindset, strong ownership, and decision-making based on metrics. You will build a clear, scalable structure and lead the marketplace direction with a direct impact on company growth and brand positioning in one of the most competitive e-commerce environments.
This is an opportunity to own the direction, influence strategy, and scale a strong, award-winning brand globally.

🛠 Working Conditions:
💵 Compensation: $3,500 – $4,000
🛒 Marketplaces: Amazon (core focus), with exposure to Walmart and BestBuy
Amazon experience is mandatory; experience with other marketplaces is a strong advantage
🏡 Format: Fully remote — focus on outcomes, not hours

‼️This role requires spoken Ukrainian or Russian.‼️

🔍 Requirements & Experience:

🔹5+ years of Amazon experience as Head of Amazon / Monetization Manager / Brand Manager or similar roles with direct responsibility for conversion, sales, and profitability (Private Label model; experience with other marketplaces is a plus)

🔹Deep understanding of Amazon algorithms: ranking factors, traffic growth mechanics, and KPI-driven scaling

🔹Strong hands-on experience with Seller Central, Brand Analytics, Helium 10, and other Amazon tools, including A/B testing solutions

🔹Solid marketing knowledge: traffic management, content optimization, review and rating management

🔹Practical experience in creating, optimizing, and scaling listings and variations, as well as direct interaction with the marketplace

🔹English level C1 for communication with support, calls, documentation, and continuous learning

🔹Ownership & results orientation — we evaluate outcomes, not effort, and give authority together with responsibility

🔹Independence & initiative — you don’t wait for tasks, you define what needs to be done to reach goals

🔹Fast learner mindset — ability to quickly master new analytical and optimization tools

🔹Hands-on Amazon experience is mandatory; experience with Walmart and BestBuy or other marketplaces is a strong advantage

📌 Key Responsibilities:

🔸Plan sales, profit, and core business metrics across marketplaces

🔸Ensure achievement of sales targets, as well as profitability on Amazon and other marketplaces

🔸Own traffic and conversion performance across marketplaces, including:

- Maintaining TOP rankings for core keywords and SEO optimization of listings
- Developing tactics and resource calculations to achieve and retain Bestseller status
- Creating hypotheses and running A/B tests for content, titles, and keyword sets
- Search and conversion rate optimization of listings

🔸 Ensure effective operational collaboration between the marketplace team and other departments

🔸Lead and manage the marketplace team

🔸Analyze marketplace data and propose strategic improvements to performance metrics

🔸Own Amazon as the core marketplace while supporting and scaling presence on Walmart and BestBuy
 

💎 Benefits:

🌍 Real impact — your decisions directly influence the experience of thousands of customers
💰 Competitive compensation — transparent reward system tied to results
📚 Professional growth — budget for learning, English, and individual development programs
🌴 Work-life balance — 21 paid calendar days off + sick leave
💪 Well-being support — sports and wellness compensation
🏡 Fully remote — focus on results, not hours
 

🚀 If you’re ready to take full ownership of Amazon, scale a market-leading product, and drive growth through data-driven decisions — we’d love to connect 🚀

Role Mission

• Take full strategic ownership of the company’s existing product portfolio.
• Drive sustainable growth of key product metrics and ensure strong competitiveness across new markets.
• Build a mature, data-driven product organization with scalable processes and clear decision-making frameworks.

Key Responsibilities

Product Strategy

• Define and evolve the overall product strategy across all verticals (Casino, Poker, Sportsbook).
• Own product vision, priorities, and long-term roadmaps.
• Conduct deep market, competitor, and user behavior analysis.
• Identify growth opportunities and lead the launch of new product initiatives and features.

Team & Processes

• Lead and scale the product function (Product Owners, Product Managers, UX/UI, Product Analytics, etc.).
• Design, implement, and continuously improve product processes (discovery, delivery, discovery-to-delivery).
• Establish and promote product best practices, including Agile / Scrum / Kanban methodologies.
• Build a strong middle and senior product team through hiring, mentoring, and professional development.

Metrics & Analytics

• Define and own product KPIs and OKRs.
• Drive performance across core metrics: LTV, ARPU, GGR, NGR, Retention, Churn, Conversion, ROI.
• Develop product analytics and BI reporting in close collaboration with Data and Marketing teams.
• Ensure product decisions are grounded in data, A/B testing, and user insights.

Cross-Functional Collaboration

• Work closely with Marketing (Acquisition, Retention, CRM), IT, DevOps, Compliance, and Risk/Fraud teams.
• Align product and marketing strategies for successful expansion into new GEOs.
• Actively participate in company-level strategic planning alongside the executive leadership team.

Candidate Profile

• Proven experience as Head of Product / CPO / Senior Product Manager in iGaming (Casino, Poker, Sportsbook is a strong advantage).
• Track record of managing multiple products or complex product ecosystems.
• Strong understanding of product economics and key iGaming metrics.
• Strategic product mindset with hands-on experience in data-driven decision-making.
• Experience scaling products and launching in new markets.
• Strong leadership skills with the ability to build teams and processes from the ground up.
• Fluent English for international communication.

Responsibilities

• Build and lead the Business Analysis function from scratch
• Hire, mentor, and develop a team of Business Analysts
• Design and implement business processes that will form the foundation of the ERP system
• Ensure business processes are driven by real users and business needs
• Establish BA standards, documentation practices, and ways of working
• Act as a key partner for C-level stakeholders and ERP owners
• Translate complex technical requirements into clear, business-friendly language

• Drive process standardization and continuous improvement initiatives

   

  Requirements

• Proven experience leading a BA team or Business Analysis department
• Strong background in business analysis and process management
• Hands-on experience with BABOK
• Confident use of BPMN 2.0
• Understanding of ISА 95 standards
• Result-oriented mindset with a pragmatic approach
• Strong communication skills and experience working with C-level stakeholders

• Ability to operate in a dynamic, changing environment

  Nice to have:

• Experience with ERP or accounting systems implementation
• Professional certifications in Business Analysis or ERP solutions
• Background in complex or regulated domains (banking, large enterprises, transformations)

Role overview
 

We’re looking for a Head of CX to lead client experience across all projects. You’ll organize the workflow, coordinate internal teams, and make sure our clients feel supported and informed at every stage.

    What you will do
 

• You will make clients and internal teams feel confident and aligned.
• Be the main contact for clients - handle calls, email communication, checkpoints, and expectations.
• Ensure internal teams (SEO, content, outreach) deliver results on time and with clarity.
• Provide clear, meaningful reporting - not raw stats, but insights that clients understand and trust.
• Take ownership of issues - identify them, communicate early, and drive solutions.
• Build or refine CX processes (onboarding, check‑ins, issues escalation, reporting templates).
• Lead and develop the CX team, helping them organize work and grow professionally.
• Help clients see how Natural Links’ SEO and link building work together to drive real impact (visibility, traffic, authority)
  
  What we expect from you

• Have 2+ years in client operations, account management, or CX - ideally with agency or SaaS experience. Experience in SEO/digital marketing environments.
• Are comfortable talking with international clients and explaining complex technical work in simple terms.
• Have experience with CRM and task tools (e.g., Pipedrive, WorkSection, Slack).
• Can own a process end‑to‑end - from onboarding to reporting and escalation.
• Are proactive, organized, and calm under pressure.
• Have English B2+, solid written and verbal communication.

     Nice to Have
 

• Previous experience in SEO, digital marketing, or client-focused agencies, ideally working with international clients.
• Ability to analyze client data and turn insights into actionable improvements.
• Proven experience in leading and developing small teams, including delegating tasks, mentoring, and monitoring performance.
• Track record of streamlining internal processes to improve efficiency without compromising service quality.

Requirements:

•  Minimum 2 years of experience as a CRM Manager in iGaming or Gambling.
• Strong understanding of online casino and sportsbook platforms, as well as user behavior in the industry.
• Proficiency in Customer Journey Mapping (CJM) to design trigger-based and event-driven messaging.
• Experience with the Smartico CRM system.
• Skilled in using analytics tools to monitor and assess campaign effectiveness.
• Ability to segment customer databases, develop personalized offers, and design loyalty programs.
• Knowledge of A/B testing methodologies and data-driven optimization practices.
• Excellent communication skills for collaborating with cross-functional teams.
   

 Responsibilities:

• Develop and implement customer relationship management (CRM) strategies for Online Casino & Sportsbook aimed at retaining customers, increasing engagement, and boosting monetization.
• Create, plan, and execute marketing campaigns for segmenting and personalizing user interactions.
• Set up and optimize triggered and automated email, SMS, and push notifications for various user segments based on behavior and preferences.
• Analyze data on user behavior and activity on the platform to develop individualized offers, bonuses, and promotions.
• Work with analytics to evaluate the effectiveness of CRM campaigns and continuously improve strategies based on data.
• Optimize the customer journey, design loyalty programs, and develop personalized offers to retain VIP players.
• Collaborate with development, marketing, and analytics teams to meet CRM strategy goals and enhance customer experience.
• Conduct regular A/B testing of CRM campaigns to improve engagement and retention metrics.
• Monitor iGaming industry trends and apply best practices to develop competitive CRM strategies.
• Manage the CRM platform and tools for automating marketing activities, including setting up and segmenting customer databases.

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy; fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

We develop a B2B sportsbook platform for iGaming, built on proprietary algorithms, machine learning, and Big Data.
The product already has strong commercial interest and is entering the stage of first live launches.
In parallel, we are building an end-to-end iGaming ecosystem (sportsbook, casino, payments, white-label solutions).

Requirements:

• 7+ years of experience in iGaming / Sportsbook
• Proven track record of P&L ownership and scaling B2B products
• Experience building an operating model from scratch
• Hands-on experience taking deals all the way to live, not stopping at LOIs or pilots
• Strong C-level negotiation skills (commercials, risks, long-term strategy)
• Ability to sell business value, not just product features
• Confident working both in market-facing and process/control modes
• Strong expertise in building teams, processes, and scalable infrastructure
• Clear understanding of B2B marketing and PR in iGaming
• Willingness to travel internationally, including Schengen countries
• Long-term mindset — seeing this role as a business ownership opportunity, not a short-term position.

Responsibilities:

     Commercial & Growth:

• Define and execute the B2B commercial strategy for the sportsbook product
• Sell API-based solutions and manage C-level deals with operators and platforms
• Develop pricing models and manage commercial P&L

• Ensure quality and sustainability of the client portfolio

  Operations & Governance:

• Own the end-to-end operating model: from lead and deal to launch, billing, and retention
• Formalize processes, SLAs, and operational KPIs; optimize time-to-launch
• Manage contracts, licensing, and regulatory aspects in cooperation with legal teams
• Oversee commercial and financial infrastructure in collaboration with product, finance, and support

• Control billing, revshare reporting, unit economics, and margins

  Marketing & PR:

• Define B2B positioning and value proposition
• Support sales with product packaging, cases, and presentations
• Lead generation and account-based marketing
• Strategy for presence at key iGaming events and partner engagement
• Manage the B2B brand and company reputation

• Work with industry media and PR partners

  Team Leadership:

• Lead commercial, operations, and marketing teams
• Build structure, KPIs, and incentive systems
• Hire key roles.

We offer:

• A key leadership role with maximum impact on business and product success
• Fast decision-making, minimal bureaucracy, and direct access to founders
• An innovative product and participation in building an end-to-end iGaming ecosystem
• A strong IT team with fast delivery and customization capabilities
• Flexible working format aligned with geography and travel
• Competitive compensation with upside, directly linked to results
• A long-term opportunity to build a product, team, and market — not just hit quarterly targets.