Jobs at Djinni

MyWorkDrive empowers enterprises with secure remote file sharing, enabling access to on-premises and cloud storage file servers via mapped drives, web browsers, or mobile clients - without the need for a VPN.

Position Overview

We are expanding our Support and QA teams and seeking a seasoned, remote IT professional/Systems Administrator to serve as a Level 3 Senior Support Engineer for enterprise customers. In this role, you will handle the most complex escalations, support hybrid identity and storage deployments, and ensure seamless integration between on-premises Windows/AD environments and Microsoft cloud services. 

You will combine mastery of Windows identity and Microsoft cloud (Entra ID, Azure Files/Blob, SharePoint, Graph, Intune, SAML) with a strong customer-first mindset—treating every customer issue as our problem to solve.  

Schedule

• Full-time, Monday to Friday 9 AM - 6 PM Pacific time, with flexibility for occasional off-hours support for critical incidents or maintenance windows.

Key Responsibilities

Customer Support & Troubleshooting

• Act as the senior escalation point for complex issues related to Active Directory, Entra ID (Azure AD), ADFS, SMB, Kerberos, NTLM, and Windows identity. 
• Assist IT Administrator customers with installation, configuration, and advanced troubleshooting of MyWorkDrive products in diverse Windows Server, Active Directory, and Azure environments. 
• Diagnose and resolve authentication and authorization issues involving Azure Files, Azure Blob, SharePoint, Enterprise Apps, SAML SSO, and Graph API permissions.  
• Understand unique client use cases and challenges to design solutions that ensure compatibility, performance, and security across hybrid environments. 
• Maintain detailed documentation of customer environments, troubleshooting steps, and resolutions in helpdesk and knowledge base systems.

Quality Assurance & Testing

• Build and manage test environments using Hyper-V, Azure, and representative customer configurations, including complex AD and Entra ID topologies. 
• Reproduce and isolate defects, perform rigorous QA testing, and file clear bug reports for development, including identity, SSO, and file access scenarios. 
• Validate fixes and new features related to Windows authentication (Kerberos/Interactive Logon), SAML, and Microsoft 365 integrations before general release.

Cross-Functional Collaboration

• Engage with a global customer base via email, helpdesk, and web meetings (Teams, Zoom) to resolve escalated issues and guide best practices. 
• Collaborate closely with engineering, product, and sales teams to manage critical support cases, drive continuous product improvements, and assist with pre-sales technical consultations as needed.

Customer Service Mindset

• Model a customer-first culture: your problem is our problem—no disdain, blame, or defensiveness toward customers.  
• Stay calm, empathetic, and solutions-focused in high-pressure situations, including outages and executive-level escalations. 
• Proactively set expectations, communicate clearly, and follow through on all commitments until resolution is fully confirmed by the customer.
• Consistently meets and strives to exceed defined SLAs for response and resolution times, ensuring customers feel prioritized and informed throughout the lifecycle of their requests.

Required Skills and Experience

Support and Communication

• Exceptional customer service skills, with a calm, empathetic, and solution-focused approach to every interaction. 
• Comfortable working with both highly technical administrators and non-native English speakers, adapting communication style accordingly (English proficiency: Upper-Intermediate or higher)
• Highly responsive, able to triage and prioritize critical issues such as service outages or security-impacting incidents. 
• Excellent written and verbal communication skills, including clear incident summaries, root cause explanations, and step-by-step remediation guidance.

Mindset

• Demonstrated ability to quickly learn and apply complex technical and theoretical information across identity, networking, and storage. 
• Strong sense of ownership: you drive issues to closure, collaborate proactively, and do not “throw problems over the wall.” 
• Entrepreneurial, self-directed, and comfortable working in a fast-moving, distributed team environment.

Extensive IT Background

• 10+ years of experience deploying and managing software in Windows Server/Active Directory and Azure environments. 
• 10+ years of hands-on experience in computer networking (TCP/IP, DNS, routing, firewalls, VPNs, load balancers, proxies).

Technical Mastery – Identity & Cloud

• Deep knowledge of Windows client and server OS, Active Directory, Group Policy, ADFS, and Windows authentication Kerberos, Delegation, Interactive Logo. 
• Mastery of Microsoft Entra ID (Azure AD) including Conditional Access, Enterprise App integrations, SAML/OIDC SSO, and application proxy scenarios.  
• Strong experience with Azure Files, Azure Blob Storage, SharePoint Online, and NTFS/SMB permissions in hybrid file-access architectures. 
• Hands-on experience configuring and troubleshooting SAML/SSO, including certificate management, claims rules, and federation with third-party IdPs. 
• Practical experience with Microsoft Graph API permissions, app registrations, and consent (delegated and application permissions) for enterprise apps. 
• Familiarity with Intune device management, compliance policies, and their interaction with Entra ID and Conditional Access.

Broader Technical Proficiency

• Experience with firewalls, security, switching, proxy/load balancing, Microsoft SQL, IIS, Office 365, and related enterprise tooling. 
• Familiarity with Android/iOS mobile devices, Azure File Storage, Active Directory Trusts, NTFS file sharing, Hyper-V, and SAML/SSO.

Education & Certification

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• CompTIA, MCSE or related Microsoft certification (e.g., modern Microsoft 365/Azure certifications) preferred.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model.
• Fully remote work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.

We are seeking a highly skilled and motivated DevOps Engineer to join our Core Team. In this role, you will be a key player in bridging the gap between development and operations, ensuring our systems are scalable, resilient, and automated. You will manage a hybrid environment consisting of AWS Cloud, Digital Ocean services and on-premises servers, leveraging modern GitOps workflows to streamline deployment in Microservices and Serverless architectures.

Key Responsibilities: 
● Hybrid Infrastructure Management: Design, implement, and maintain scalable infrastructure across AWS and on-premises data centers. 
● Automation & IaC: Treat infrastructure as software by using Terraform or CloudFormation to automate resource provisioning and configuration. 
● Container Orchestration: Manage and scale containerized applications using Kubernetes, utilizing Rancher for multi-cluster management and visibility. 
● GitOps Delivery: Implement and maintain continuous delivery pipelines using ArgoCD to ensure the desired state of our clusters matches our Git repositories. 
● CI/CD Pipeline Development: Design and optimize automated build and deployment workflows using GitHub Actions. 
● System Administration: Manage and tune Linux (Ubuntu) environments for performance, security, and reliability. 
● Databases: manage database infrastructure, including replicas, backups, point-in-time recovery, monitor database performance and collaborate with developers to optimize queries and indexing strategies.

Required Qualifications: 

1. Cloud & Core Infrastructure 
● AWS Mastery: Proven experience with core AWS services (EC2, S3, SQS, CloudWatch, RDS, VPC, IAM). 
● Hybrid Experience: Hands-on experience managing and troubleshooting on-premises physical or virtualized servers. 
● Linux Expertise: Deep knowledge of Linux administration, with a strong preference for Ubuntu. 

2. Orchestration & Continuous Delivery
● Kubernetes & Rancher: Solid experience deploying and managing production-grade K8s clusters. 
● ArgoCD & GitOps: Experience implementing GitOps patterns for automated, declarative application deployments. 
● CI/CD: Proficiency with Git and GitHub Actions for automating testing and deployment cycles. 

3. Automation & Development 
● Infrastructure as Code (IaC): Advanced proficiency in Terraform, CloudFormation, or similar tools. 
● Programming: Strong Python scripting skills for task automation, custom tooling, and interacting with APIs. 

4. Modern Architecture 
● Architectural Patterns: Deep understanding of Microservices and Serverless (e.g., AWS Lambda) design principles. 

5. Databases 
● Relational DBs: Deep experience with PostgreSQL administration (vacuuming, indexing, replication, and backup strategies). 
● NoSQL & Cloud Native: Proficiency in AWS DynamoDB, understanding GSIs, LSIs, and TTL configurations.

Preferred/Bonus Qualifications: 
● Experience with Workflow Management platforms such as Apache Airflow. 
● Experience with monitoring and observability stacks (Prometheus, Grafana, ELK). 
● Strong communication skills and the ability to work effectively in an agile, collaborative environment.
 

We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working with the Microsoft technology stack and Atlassian , ensuring high-quality service delivery and resolving technical issues efficiently.

Key Responsibilities:

• Technical Support:
  • Provide Level 1 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Escalate complex problems to higher-level teams as needed.
• Systems Maintenance:
  • Perform routine system monitoring, updates, and maintenance for IT systems and applications.
  • Manage user accounts, permissions, and group policies in Active Directory and Azure AD.
• Collaboration & Communication:
  • Work closely with other IT teams to ensure seamless integration of services.

  • Communicate effectively with stakeholders to understand and resolve issues.

     

Required Qualifications:

• Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
• 2+ years of experience in a technical support or similar role.
• Familiarity with Atlassian for documentation and collaboration.
• Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.

Would be a Plus:

• Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
• Experience with ITIL processes for incident and problem management.
• Knowledge of scripting languages like PowerShell.

We are looking for a strong Front-End Engineer to join a fast-growing product company and work on building complex, scalable web features end-to-end.

You will be part of a core development team working closely with product managers and founders to deliver high-impact functionality in a modern SaaS platform.

What you will do

• Develop new features using Angular (v18+)
• Improve performance and scalability of the frontend
• Work closely with backend teams and integrate APIs
• Apply testing best practices (unit/integration)
• Participate in architectural decisions
• Mentor junior engineers and contribute to team growth
• Support production stability and take part in on-call rotations

Requirements

• 4+ years of Front-End development experience
• Strong hands-on experience with Angular (version 18 or higher)
• Deep understanding of frontend architecture and modern web stack
• Experience building scalable, high-load web applications
• Experience with Angular CLI and testing frameworks (Jasmine / Karma — advantage)
• Good understanding of performance optimization
• Strong communication skills and product mindset
• Comfortable working in a fast-paced environment

Nice to have

• Experience with Webpack
• Passion for UI/UX
• Computer Science degree or equivalent experience

We are looking for a reliable Full-time Digital Product Researcher (Remote) to support daily operational tasks and conduct online research. The ideal candidate is responsible, able to work independently and quick to learn anything from scratch.

What we’re looking for:

• English: Upper Intermediate;
• Availability in EU or US time zones required;
• Ready to assist with any operational task and keep it running so smoothly that the rest of the team wonders if you have superpowers;
• Strong online research skills and attention to detail;
• Experience or strong interest in researching mobile apps, features, and trends;
• Comfortable working with new topics and learning from scratch (new tools, apps, workflows);
• Experience using various AI platforms;
• Ability to multitask and prioritize work effetively;
• Stress-resistant, able to work quickly without sacrificing accuracy;
• Confident enough to knock on all possible doors to get a task done;
• If keeping chaos under control sounds like your happy place, we’ll probably get along great.
   

Your day-to-day will include:

• Being available in chat from 13:00–22:00 Kyiv time (actual work can be done whenever it suits you);
• Conducting research (e.g. analyzing the logic of new mobile app features, investigating new mobile app launch, exploring new tools, studying market competitors);
• Turning research findings into clear, structured summary repots;
• Completing operational tasks of any complexity on time;
• Using AI like a boss for almost every task to work smarter, not harder;
• Staying organized when 5 different things need to be done yesterday;
   

When you apply, please tell us:

1. Your English level
2. Your Time zone and Location
3. The model of iPone you have
4. The latest time you’re cool with chatting during the required hours
5. Your experience with AI:
   1. What AI tools do you use?
   2. What do you usually delegate to AI?
6. Hardest task that you have done and proud of;
7. Hidden somewhere in this post are small mistakes. Spot them and include your answers in the cover letter.
    

Biosphere Corporation — one of the largest producers and distributors of household, hygiene, and professional use products in Eastern Europe and Central Asia (brands such as Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, and many others) — is inviting applicants for the position of IT Infrastructure Administrator.

Key Responsibilities:

• Administration of Active Directory
• Management of group policies
• Management of services using PowerShell
• Administration of the VMWare platform
• Administration of Azure Active Directory
• Administration of Exchange 2016/2019 mail servers
• Administration of Exchange Online mail service
• Administration of VMWare Horizon View.

Requirements:

• Experience in writing automation scripts (PowerShell, Python, and others)
• Skills in working with Azure Active Directory (creating users and groups, generating reports as required, setting up synchronization between on-premises and cloud AD)
• Skills in Exchange PowerShell (creating mailboxes, searching and deleting emails based on various criteria, creating and managing DAG) 
• Skills in Veeam Backup & Replication, VMware vSphere (vCenter, DRS, vMotion, HA)
• VMware Horizon View Windows Server 2019/2025 (Installation, configuration, and adaptation) 
• Diagnostics and troubleshooting 
• Working with anti-spam systems 
• Management of mail transport systems (exim) and the monitoring system Zabbix

What We Offer:

• Interesting projects and tasks.
• Competitive salary (discussed in the meeting).
• Convenient working schedule: Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break; partial remote work is possible.
• Official employment, paid vacation and sick leave.
• Probation period – 2 months.
• Opportunities for professional growth and learning (internal training, reimbursement for external programs).
• Discounts on corporate products.
• Material assistance (childbirth, medical treatment, force majeure circumstances, and circumstances caused by military actions, etc.)
• Office address: Dnipro city, Zaporizke highway, 37 (right bank, Topol-1 area).

You can learn more about Biosphere Corporation, our strategy, mission, and values at: 

http://biosphere-corp.com/

https://www.facebook.com/biosphere.corporation/

Join our team of professionals!

By submitting your resume for this position, you consent to the processing of your personal data in accordance with current Ukrainian legislation. 

If your application is shortlisted, we will contact you within 1−3 business days.

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+specialists working globally, building products used by millions worldwide.
 

Our work spans two core areas:

• Game Development — browser-first games for global audiences, centered on reward-driven progression and long-term engagement.

• Digital Advertising — high-performance advertising and affiliate platforms across Web2 and Web3 markets.
 

Requirements:

• 5+ years of professional Unity development experience and 3+ years with C#;
• Strong proficiency in C# fundamentals (LINQ, delegates, events, async/await, generics) and asynchronous programming patterns;
• Deep understanding of Unity architectural patterns (MVC, ECS, ScriptableObject architecture, dependency injection) and performance optimization best practices;
• Strong experience with data persistence solutions (SQL, NoSQL, cloud storage, binary serialization formats);
• Strong understanding of system design principles, design patterns, and software architecture best practices.
 

Responsibilities:

• Develop games from scratch, from concept to release;
• Create gameplay features and UI/UX elements;
• Implement multiplayer features;
• Integrate third-party SDKs and APIs;
• Collaborate with designers and artists;
• Optimize game performance and fix bugs.
 

Nice to have:

• Proficiency with IoC/DI container frameworks (Zenject, VContainer, Extenject) for scalable architecture;
• Experience developing custom Editor tools and extensions to improve development pipeline efficiency;
• Experience in real-time multiplayer game development in Unity, including networking, client-server architecture, and latency optimization;
• Familiarity with AI coding assistants (Cursor, Claude Code, Copilot) and ability to integrate them into daily development workflow.
 

Hiring process:
• Intro call with a Recruiter — Technical Interview — Сollection of recommendations — Offer.

Why join Bitmedia Labs?
We care about what we build — and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at a global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine — delivering over $500,000 in aid to date. Here, your work also drives social impact, and you can also join our volunteer initiatives.
 

If this resonates with you, send your CV and join us.
Let’s foster the world together!

Enable3 is the loyalty and engagement layer for digital brands.
 

We help mobile apps, games, fintech companies, edtech platforms and other digital products launch loyalty programs in days. From classic points and missions to token-based campaigns and community rewards.

We are looking for a B2C Product Manager who understands how consumer products grow, retain users, and drive engagement through behavioral mechanics.

The role focuses on building and optimizing engagement mechanics, onboarding flows, gamification logic, and user journeys inside loyalty ecosystems used by consumer products.
 

Main requirements

• 3–6+ years as Product Manager / Product Owner
• Experience working on B2C products (mobile apps, fintech, gaming, marketplaces, social platforms, Web3 apps)
• Strong understanding of user engagement, retention, and activation mechanics
• Strong understanding of: AARRR metrics (Acquisition, Activation, Retention, Referral, Revenue), onboarding funnels, behavioral design, gamification mechanics, loyalty and reward systems, referral programs, segmentation, and experiments (A/B testing)
• Basic understanding of: APIs and integrations, event-driven product architecture, product analytics tools, experimentation frameworks
• Preferred experience with: Jira / Figma
• Product analytics tools (Tableau / Hotjar / GA)
• Strong analytical thinking
• Ability to structure product problems
• Ownership mentality
• Ability to work in fast-moving startup environments
• Clear communication with design and engineering teams
• English level Upper-Intermediate / Advanced
   

Main responsibilities

• Own the B2C engagement experience within Enable3 loyalty widgets and loyalty components system
• Design user journeys and engagement mechanics (missions, quests, rewards, referrals, gamification)
• Improve user activation and retention flows for consumer users
• Work closely with engineering on product requirements and delivery
• Define product requirements, user stories, and acceptance criteria
• Analyze user behavior and optimize product flows
• Launch experiments and A/B tests to improve engagement metrics
• Collaborate with design to improve the UX of loyalty widgets and dashboards
• Work with growth and marketing teams to support product campaigns
   

What we offer

• Hybrid format in Lisbon, Portugal
• Flexible working hours
• 20 paid days to recharge and unwind
• Additional support covering 14 days for health-related matters
• Professional growth support during the first months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation

Overview:
We are looking for a certified Adobe Experience Manager (AEM) Developer to join a global project team. This is a short-term contract opportunity with an initial three-month probation period and potential for extension based on performance and project needs.

Project Details:
Start Date: In approximately two weeks
Duration: 3-month probation (short-term contract)
Location: Remote / Global
Level: Mid to Senior

Key Responsibilities:

• Develop, customize, and maintain AEM-based solutions
• Collaborate with cross-functional teams including designers, architects, and product owners
• Implement scalable and high-performance components, templates, and workflows in AEM
• Integrate AEM with other systems and services

• Ensure code quality through best practices, testing, and documentation

   

  Requirements:

• Certified Adobe Experience Manager (AEM) Developer
• Proven experience working with AEM (Sites, Assets, or Forms)
• Strong proficiency in Java, Sling, OSGi, and JCR
• Experience with front-end technologies (HTML, CSS, JavaScript)
• Familiarity with REST APIs and integration patterns
• Ability to work independently in a distributed/global team environment

• Strong problem-solving and communication skills
   

  Nice to Have:

• Experience with AEM Cloud Service
• Knowledge of CI/CD pipelines and DevOps practices
• Previous experience in enterprise-level digital platforms

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

Your impact:
 

• Monitor and analyze advertising activity of key competitors across platforms (Meta, Google, TikTok, etc.).
• Track trends in health, wellness, fitness, and subscription-based products.
• Maintain an organized database of notable ad examples, campaigns, messaging approaches, and market innovations.
• Create weekly reports summarizing key competitor moves, creative shifts.
• Share clear, actionable insights for User Acquisition and Creative teams — quick takeaways + deep dives when needed.
• Suggest new ideas based on emerging trends, consumer behavior, and market changes.
• Assist with ad hoc research projects based on marketing team priorities.
• Present findings in a visual, digestible format using Miro, FigJam, Slides, or Notion.
• Apply tools like Meta Ad Library, TikTok Creative Center, Similarweb, App Annie & other to ensure high-quality research and insights.
   

About you:
 

• 1+ years of experience in research (academic, business, or market), ideally within marketing or creative-focused roles.
• Understanding of performance-driven campaigns, creative workflows, and what makes ads effective.
• Experience using ad libraries and market tools for competitor and trend analysis.
• Strong analytical and visual storytelling skills — able to turn creative data into clear, actionable insights.
• Proficient in visual tools like Miro, FigJam, and Google Slides to present research and ideas clearly.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. The opportunity to work fully remotely.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.

Find more about us on social media platforms: Instagram, LinkedIn.

Delta M is a product IT company that is part of the international Delta M Group. The company has been successfully operating in Ukraine, Kazakhstan, Uzbekistan, Poland, etc. for over 18 years.

Our software, Delta M. CRM and Delta Tel, is installed in more than 100 banking and financial institutions in more than 15 countries, which collectively administer databases with more than 30 million records and is the best system solution in terms of price/functionality.

Our partners include leading banks, credit unions, housing and utilities companies, telecommunications companies, and companies in other sectors of the economy.

We expect you to have:

Technical education.

Experience working with the console (cmd).

Basic knowledge of Windows Server 2008, 2012, 2016 (would be a plus).

Good knowledge of Windows 10 (required).

Basic knowledge of SQL, at least 3 months of experience, select, join.

Experience with any CRM system (a plus).

Basic knowledge of API processes.

Competent written and spoken language.

Strong communication skills, responsibility.

Responsibilities:

Timely response to customer inquiries.

Solving problems at the technical level.

Assigning tasks to the second line of support with a description.

Monitoring the deadlines for completing tasks related to inquiries.

Working conditions:

Work in a successful international business and opportunities to realize your potential and ambitions in a rapidly growing and developing field!

Internal and external training.

A company with a developed corporate culture and a rich life.

Work schedule during the probationary period Mon-Fri: 9:00 a.m. - 6:00 p.m. Kyiv time (on-call duty on weekends, 1-2 times a month).

Remote work.

Competitive salary.

We are looking for a VFX / Motion Designer (Junior/Middle) to join our media projects. This role goes beyond classic VFX and includes motion design, basic technical tasks, and working with modern AI tools.

You will be involved in creating visual effects, title animations, and preparing video content for final delivery across promo, advertising, and media projects.

Requirements:

• 1+ year of experience in VFX / Motion Design (Junior and Middle candidates are welcome)
• Good knowledge of Adobe After Effects, Photoshop (or similar tools)
• Basic skills in creating visual effects: particles, light, smoke, simple motion graphics
• Understanding of video formats, rendering, and export settings
• Experience with title animation and typography
• Basic understanding of technical workflows/pipelines in video production
• Familiarity with AI tools (for content generation, upscaling, automation) is a strong plus
• Creativity and attention to detail
• Portfolio is a plus

Responsibilities:

• Create and edit visual effects for video content (promo, advertising, media)
• Design and animate titles, subtitles, and motion graphics elements
• Prepare and export final video files according to technical requirements
• Work with the production team to integrate effects into footage
• Support video editors with additional graphics and animations
• Use AI tools to improve workflow efficiency and content quality

We offer:

• Remote work, flexible schedule
• Interesting media and advertising projects
• Opportunity to work with modern tools (including AI)
• Career growth and skill development

About Yanarchy

Yanarchy is a Los Angeles–based talent management agency working with media creators and digital talents as scalable businesses. We focus on sustainable growth, strong monetization models, and long-term value by combining creativity with disciplined execution.

We treat content distribution as a core growth function — where consistency, timing, and platform understanding directly impact reach and performance.

The Role

We are looking for an SMM Manager (Content Distribution) who will focus on maximizing organic reach across our talents’ social media accounts, primarily on Instagram.

This is not a content creation role — your focus will be on managing pages, distributing ready-made content, and optimizing performance through platform mechanics, timing, and experimentation.

You will play a key role in ensuring that content reaches the right audience and performs consistently across platforms.

What You Will Do

Content Distribution & Account Management
Manage social media accounts and coordinate publishing schedules, primarily on Instagram.

Performance Monitoring
Track content performance, analyze engagement metrics, and identify patterns in reach and visibility.

Growth & Experimentation
Test different posting strategies, formats, and timing to maximize organic reach.

Cross-Platform Distribution
Leverage cross-posting opportunities to expand content visibility across platforms.

Trend & Algorithm Tracking
Stay up to date with platform updates, algorithm changes, and viral trends — with a strong focus on the US market.

Candidate Expectations

• 1.5–3+ years of experience in SMM / content distribution / social media management
• Hands-on experience with platforms like Instagram (required) and at least one additional platform
• Strong understanding of platform algorithms, trends, and audience behavior (especially US market)
• Experience working with short-form video content
• Understanding of performance metrics (reach, engagement, retention basics)
• Willingness to experiment and iterate on posting strategies
• Strong organizational skills and attention to detail
• Ability to work independently in a fast-paced environment
   

Nice to Have

• Basic video editing skills or experience adapting content
• Experience working with creator-driven or media content
• Understanding of content lifecycle and distribution funnels
  
   

What We Offer

• Fully remote work in an international team
• Clear focus: distribution, performance, and growth
• Opportunity to work with high-volume content and test different strategies
• Fast feedback loop and data-driven decision-making
• Paid vacation, sick leave, and personal days off

About the Role:
 

We're a fast-growing DTC supplement brand doing six figures daily in paid media and scaling aggressively. We are on the way to 8 figures monthly revenue by Q3 in 2026. We need a Head of Operations to own the entire backend of the business — every department, every system, every process. You report directly to the CEO and your job is to make sure the business runs smoothly so leadership can focus on growth.

This is not an assistant role. You are running the operational side of the company. If something is broken, you fix it. If someone isn't performing, you handle it. If a system doesn't exist, you build it.

What You'll Own:

Team & Department Management

— Oversee all operational departments — customer service, supply chain, logistics, HR, and any support functions

— Hold department heads and team leads accountable to clear KPIs and performance standards

— Identify underperformers and make the call — whether that's coaching, restructuring, or replacing

— Work with our recruiter to hire, onboard, and integrate new team members properly

Systems & Processes

— Audit existing systems and workflows and fix what isn't working

— Build SOPs for every department so the business doesn't depend on any one person

— Make sure information flows correctly between departments — nothing falls through the

cracks

— Implement the right tools and software to keep operations tight as we scale

Supply Chain & Logistics

— Oversee our supply chain and fulfillment operation — inventory levels, supplier relationships, 3PL coordination

— Make sure we never have a stock or fulfillment issue during a campaign push

— Build forecasting systems around inventory based on ad spend and growth projections

Customer Service

— Restructure and manage the CS operation — retention pod, refunds pod, general support

— Own CS metrics: response time, refund rate, cancellation rate, and customer satisfaction

— Make sure CS is actively saving subscriptions, not just answering tickets

Reporting to CEO

— Give the CEO a clear, honest picture of what's happening across the business at all times

— Flag problems early — don't wait until something is on fire

— Bring solutions, not just updates

Who You Are:
 

— You've run operations at a DTC or e-commerce brand before and you have real results to show for it

— You're a strong decision maker — you don't sit on problems

— You hold people accountable without creating chaos

— You build systems and processes that actually get followed

— You're organized, direct, and comfortable having hard conversations

— You don't need to be managed — you know what needs to be done and you do it

Qualifications

— +1 year in an operations leadership role, ideally at a DTC or e-commerce brand

— Experience managing multiple departments and cross-functional teams

— Familiarity with supply chain, fulfillment, and customer service operations

— Strong with tools, systems, and building SOPs from scratch

Compensation:
 

— Base Salary: $15,000/month. We don't negotiate down — we pay well because we expect a lot and we want the best

— Milestone Bonuses: We also pay bonuses per project or milestone achievement — for example, a full SOP system built out, Trustpilot rating improved by a specific target, or a major operational goal hit - These milestones bonuses if hit, can easily hit 6 figures in monthly payout within the first 3-6 months.

— Long-Term Equity Partnership: For the right person, there is a path to an equity stake in the brand. We're building something serious and we want the people running it to have real skin in the game

— We treat this role as a partner seat — when the brand scales, you scale with it

Why Join Us:
 

— Direct line to the CEO with real authority to make decisions and changes

— Fast-moving brand that needs strong ops leadership — your impact will be immediate

and visible

— Surrounded by a high-performance team, world-class media buyers, and 8-9 figure

mentors

— Real equity upside for someone who builds this right

To apply, walk us through an operation you took over, what was broken, what you did, and what it looked like after.

Main requirements

• 3+ years in B2B sales, ideally in SaaS, MarTech, AdTech, Mobile, or Loyalty/Gamification tools
• Advanced English (C1+)
• Proven experience owning the full sales cycle: prospecting → qualification → demo → follow-up → closing
• Experience selling to product, marketing, and growth teams within digital businesses
• Strong understanding of ICP qualification
• Ability to run product demos and translate product features into ROI-driven value
• Comfortable using CRM (HubSpot), LinkedIn Sales Navigator, email outreach tools
• Highly proactive: able to build pipeline, test segments, develop outbound angles, and suggest improvements
• Growth mindset, resilience, and ability to work in a fast-moving startup environment

Bonus: experience selling to gaming studios, mobile apps, fintech, telecom, or Web3 projects
 

Main responsibilitiesPipeline Building & Lead Qualification

• Build and manage a strong pipeline of qualified prospects across gaming, fintech, apps, startups, and Web3
• Perform outbound prospecting through LinkedIn, email, and partner channels
• Qualify leads and route non-fit leads to nurturing workflows

Product Demos & Consultative Sales

• Conduct high-quality, tailored demos for different ICPs
• Deliver ROI-driven narratives that support conversion and shorten sales cycles

Deal Management & Closing

• Manage follow-ups, objection handling, contract negotiation, and closing motions
• Maintain CRM hygiene and forecasting accuracy

Cross-functional Collaboration

• Collaborate with Marketing to align outbound angles, pre-demo materials, and ICP segmentation insights
• Work with Product to understand upcoming features, roadmap, and customer feedback loops
• Support PR & Content with sales insights about objections, preferences, and verticals
   

What we offer

• Hybrid format in Lisbon, Portugal
• Flexible working hours
• 20 paid days to recharge and unwind
• Additional support covering 14 days for health-related matters
• Professional growth support during the first months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation
   

Stages of interviews

• Call with Recruiter
• Intro Call with Hiring Manager
• Demo call – Case Study
• Final Call if needed