Xpand

We are looking for a Business Analyst with a background in logistics or a strong understanding of logistics processes.

In this role, you will gather, analyze, and document business needs, translate them into practical software solutions, and support their development and implementation.

We’d love to hear from you if you are:

• A Business Analyst with hands-on experience in the logistics domain, or
• A logistics professional with strong process knowledge who is ready to shift into the IT industry and grow in a Business Analyst role.
   

Responsibilities:

• Analyze complex business processes and translate them into functional and technical requirements
• Communicate with international clients to identify, document, and clarify business needs
• Facilitate discovery sessions and stakeholder interviews
• Document solution designs, business process models, user stories, and data flow diagrams
• Collaborate with cross-functional teams: developers, consultants, QA, and PMs
• Take part in solution configuration, testing (UAT), and deployment
• Conduct product demos and support user onboarding
• Provide consulting on Microsoft Dynamics 365 Business Central and related platforms
• Facilitate pre-sales activities such as estimates and quotations
• Assist in regulatory compliance documentation and client audit support
• Troubleshoot operational issues and collaborate with user groups for resolution
   

Requirements:

• 3+ years of experience in business analysis or relevant experience in logistics operations
• Understanding of logistics, supply chain, warehousing, transportation, or related domains
• Experience WMS, TMS, other logistics systems
• Strong analytical thinking and structured approach to problem-solving
• Experience preparing functional documentation, user stories, and process descriptions
• Upper-Intermediate English (written & spoken) — essential for client communication
• Solid communication and stakeholder management skills
• Experience working in Agile/Scrum teams
• Attention to detail and responsibility for delivering quality
• Bachelor’s degree in Business, IT, Logistics, or a related field
• Desire to learn and grow in a dynamic IT environment
   

Would Be a Plus

• Participation in system implementations from scratch
• Involvement in integration projects (including customs)
   

What We Offer:

Growth and Development:

• Clear career progression with transparent growth opportunities
• Exposure to working with international clients and teams
• Access to professional training and seminars
• Internal training sessions and knowledge sharing from our experts
• Corporate English courses
   

Team and Culture:

• Work with a team of professionals in a supportive and friendly environment
• Transparent and timely feedback to help you grow
• A collaborative and fun atmosphere, where we value humor alongside hard work
   

Compensation and Benefits:

• Competitive salary aligned with market rates and your performance
• Annual salary reviews based on performance
• Flexible working hours (choose your start time between 8:00 AM and 10:00 AM)
• No bureaucracy, with clear processes and workflows
• Work-life balance
• Health insurance
• 20 paid vacation days per year
• 10 paid sick leaves per year

We look forward to welcoming you in our team!

In connection with the business growth of our activities, we are seeking a Senior Business Analyst to work closely with stakeholders to gather, analyze, and document business requirements, deliver effective and high-quality solution designs, and ensure smooth and efficient solution development and implementation. 
 

Requirements 

• 5+ years of experience in business analysis or relevant experience  
• Strong understanding of business and enterprise processes, with the ability to align business objectives with technology solutions 
• Experience working with logistics, warehousing, transportation, or related domains (WMS, TMS, ERP, CRM systems) 
• Solid knowledge of business analysis methodologies and best practices 
• Proficiency in data analysis and interpretation, including using data analytics tools 
• Experience preparing functional documentation, specifications, user stories, use cases, and process descriptions 
• Strong understanding of Agile/Scrum methodologies and hands-on experience in Agile project delivery. 
• Strong analytical thinking and structured approach to problem-solving 
• Excellent communication and stakeholder management skills 
• Upper-Intermediate English level (written and spoken) — required for communication with international clients 
• Attention to detail, ownership mindset, and ability to make timely decisions 
• Bachelor’s degree in Business Administration, Economics, IT, Logistics, or a related field 
• Proactive approach, willingness to learn, and adaptability to changing project needs 

Responsibilities 

• Analyze and model complex business processes and translate them into clear functional and technical requirements 
• Communicate with international clients to identify, document, and clarify business needs 
• Facilitate discovery sessions, stakeholder interviews, and requirement workshops 
• Prepare solution designs, business process models, user stories, data flow diagrams, and fit-gap analyses 
• Collaborate with cross-functional teams — developers, consultants, QA, and project managers — throughout the full project lifecycle 
• Participate in solution configuration, testing (UAT), and deployment 
• Conduct product demos and support user onboarding 
• Provide consulting on Microsoft Dynamics 365 Business Central and related business applications 
• Contribute to pre-sales activities, including estimates and quotations 
• Assist in preparing documentation for regulatory compliance and support during client or third-party audits 
• Help manage operational requests and troubleshooting, working closely with user groups and internal teams 
• Coordinate BA activities across different project areas to ensure consistency and quality 
• Lead requirement discovery sessions and drive strategic discussions with stakeholders. 
• Contribute to shaping BA standards, templates, and internal methodologies. 

Would Be a Plus 

• Experience in system implementations from scratch 
• Participation in system integration projects (including external and customs systems) 
• Understanding of multiple business domains (e.g., IT, sales, finance, logistics, warehousing, production, customer service, project management) 

What We Offer 

Growth and Development 

• Clear career path and transparent growth opportunities 
• Work with international clients and partners 
• Access to professional trainings, seminars, and certifications 
• Internal knowledge sharing and mentorship from experienced experts 
• Corporate English language courses 

Team and Culture 

• A professional, friendly, and collaborative team 
• Transparent communication and regular feedback 
• Supportive culture with a balance of professionalism and fun 

Compensation and Benefits 

• Competitive market-based compensation, linked to the EUR rate 
• Annual salary reviews based on performance 
• Flexible working hours (start between 8:00 and 10:00 AM) 
• Hybrid or remote work options — choose what suits you best 
• Clear processes without unnecessary bureaucracy 
• Health insurance and mental health support program 
• 20 paid vacation days and 10 paid sick leaves per year 
• Healthy work-life balance