Volia Software

US Company is searching for a UI/UX and Database Engineer (AI Platform) to join an AI-driven product company focused on building modern communication solutions powered by cutting-edge technologies. This role combines frontend engineering, user experience improvements, and database development while working alongside experienced Full-Stack Engineers in an international remote team. Full-time, official contract, remote work, and flexible schedule.

Brief project description:
The product is an AI-powered communications platform that enables businesses to deliver intelligent customer interactions through modern messaging and voice technologies.

Responsibilities:

• Develop responsive, accessible, and user-friendly interfaces using modern frontend technologies.
• Improve usability, navigation, layouts, forms, and overall user experience across the platform.
• Build and maintain PostgreSQL queries, views, migrations, and database structures.
• Support backend integration with frontend applications through REST APIs.
• Troubleshoot UI and data-related issues.
• Write automated tests for frontend and database functionality.
• Participate in code reviews and Agile ceremonies.
• Produce clear technical documentation.
• Collaborate closely with senior engineers while continuously improving development practices.
• Participate in production support and occasional on-call activities when required.

Required skills (must have):

• 2+ years of professional experience in Frontend or Full-Stack development.
• Strong knowledge of HTML, CSS, and JavaScript.
• Commercial experience with at least one modern frontend framework (React, Vue, Angular or similar).
• Good understanding of UI/UX principles and responsive design.
• Experience writing SQL queries and working with PostgreSQL databases.
• Familiarity with frontend testing frameworks (Jest, Playwright, Cypress or similar).
• Experience integrating frontend applications with REST APIs.
• Excellent spoken and written English.
• Ability to work with several hours of overlap with US business hours.

Would be considered as a plus:

• Experience with Python or Node.js backend development.
• Experience working with Figma.
• Experience with Jira and Agile development methodologies.
• Experience working on SaaS products.
• Basic knowledge of cloud platforms such as AWS.

Work conditions:

• 100% remote work.
• Full-time (40 hours per week).
• Official contract.
• Flexible schedule with required overlap with US business hours.
• Participation in occasional on-call support rotation.

Interviewing / Hiring process:
Step 1 - preliminary interview (main questions) - 45 mins
Step 2 - internal technical interview - 60 mins
Step 3 - technical interview with Team Leader - 60 mins

US Company is searching for a Senior Full-Stack Engineer (AI Platform) to join an AI-first product company building an advanced communications platform powered by Large Language Models (LLMs). This is an exciting opportunity to work across the full technology stack, designing scalable backend services, modern user interfaces, cloud infrastructure, and AI-powered features in close collaboration with a US-based engineering team. Full-time, official contract, remote work, and flexible schedule.

Brief project description:
The product is an AI-driven communications platform that enables businesses to automate and enhance customer interactions through voice, messaging, and intelligent workflows powered by modern LLM technologies.

Responsibilities:

• Design, develop, and maintain end-to-end product features across frontend and backend.
• Build scalable backend services using Python and Node.js.
• Develop responsive and intuitive user interfaces using modern frontend technologies.
• Design and optimize PostgreSQL schemas, queries, and database migrations.
• Build, deploy, and maintain cloud infrastructure on AWS.
• Integrate LLM capabilities into production features using prompt engineering best practices.
• Develop and maintain automated unit, integration, and end-to-end tests.
• Participate in architecture discussions, code reviews, and sprint planning.
• Collaborate closely with Product, Design, and US-based Engineering leadership.
• Troubleshoot production issues and participate in on-call rotations when necessary.
• Continuously improve software quality, performance, and reliability.

Required skills (must have):

• 5+ years of professional software engineering experience, including at least 3 years as a Full-Stack Engineer.
• Strong backend development experience with Python and Node.js.
• Solid experience designing REST APIs and scalable backend architectures.
• Production experience with PostgreSQL including schema design, indexing, query optimization, and migrations.
• Hands-on experience deploying and operating applications on AWS (EC2, Lambda, RDS, S3, IAM, CloudWatch or similar services).
• Practical experience integrating LLMs into production applications through prompt engineering.
• Experience building modern, responsive UI using contemporary frontend frameworks.
• Strong knowledge of automated testing (pytest, Jest, Playwright, Cypress or similar).
• Excellent spoken and written English.
• Ability to work with several hours of overlap with US business hours.

Would be considered as a plus:

• Experience with Twilio (Programmable Voice, Messaging or Verify).
• Experience building Voice, SMS, RCS or Apple Messages for Business solutions.
• Experience working in Agile/Scrum environments using Jira.
• Experience building AI-first SaaS products.
• Experience designing distributed cloud-native systems.

Work conditions:

• 100% remote work.
• Full-time (40 hours per week).
• Official contract.
• Flexible schedule with required overlap with US business hours.
• Participation in an on-call rotation for production incidents.

Interviewing / Hiring process:
Step 1 - preliminary interview (main questions) - 45 mins
Step 2 - internal technical interview - 60 mins
Step 3 - technical interview with Team Leader - 60 mins

US Company is searching for a Senior Backend and DB Engineer to join an innovative product team developing an AI-powered SaaS platform. This is an exciting opportunity to build scalable backend services, cloud infrastructure, and data-driven solutions while working with modern AI technologies in a distributed international team. Full-time, official contract, remote work, and flexible schedule.

Brief project description:
The product is SaaS, which enables businesses to automate and enhance customer communications through AI-powered workflows and modern communication technologies.

Responsibilities:

• Design, develop, and maintain scalable backend services using Python and Node.js.
• Design, optimize, and maintain PostgreSQL databases, schemas, queries, and migrations.
• Build and maintain REST APIs and backend integrations.
• Integrate LLM APIs and AI-powered capabilities into production applications.
• Build, deploy, and maintain applications and cloud infrastructure on AWS.
• Optimize application performance, scalability, and reliability.
• Develop and maintain automated unit and integration tests.
• Participate in architecture discussions, code reviews, sprint planning, and technical decision-making.
• Troubleshoot production issues and continuously improve backend quality and performance.
• Collaborate closely with engineers across the team, contributing wherever needed to support successful product delivery.

Required skills (must have):

• 7+ years of professional software engineering experience, including significant experience in backend development.
• Strong backend development experience with Python and/or Node.js.
• Strong experience with PostgreSQL, including schema design, query optimization, indexing, migrations, and performance tuning.
• Experience designing and developing REST APIs.
• Experience building and deploying applications on AWS.
• Experience working with LLM APIs or AI-powered applications.
• Experience with automated testing frameworks and modern development practices.
• Excellent spoken and written English.
• Ability to work with several hours of overlap with US business hours.

Would be considered as a plus:

• Basic experience with React, Vue.js, or similar frontend frameworks.
• Experience with Twilio or other communications platforms.
• Experience working on enterprise SaaS products.
• Experience working with distributed international teams.
• Experience with Agile/Scrum development methodologies.

Work conditions:

• 100% remote work.
• Full-time (40 hours per week).
• Official contract: salary, sick-leave days, holidays, vacations.
• Flexible schedule with overlap with US business hours.

Interviewing / Hiring process:
Step 1 - preliminary interview (main questions) - 45 mins
Step 2 - internal technical interview - 60 mins
Step 3 - technical interview with Team Leader - 60 mins

US Company is searching for a Senior Full-Stack Engineer to join an innovative product team developing an AI-powered SaaS platform. This is an exciting opportunity to work with modern cloud technologies, Large Language Models (LLMs), and scalable web applications in a distributed international team. Full-time, official contract, remote work, and flexible schedule.

Brief project description:
The product is SaaS, which enables businesses to automate and enhance customer communications through AI-powered workflows and modern communication technologies.

Responsibilities:

• Design, develop, and maintain end-to-end product features across frontend and backend.
• Build scalable backend services using Python and Node.js.
• Develop responsive, intuitive, and accessible user interfaces using React, Vue.js, or similar modern frontend frameworks.
• Collaborate with Product and Design to deliver high-quality user experiences.
• Integrate LLM APIs and AI-powered capabilities into production applications.
• Build, deploy, and maintain applications and cloud infrastructure on AWS.
• Develop and maintain automated unit, integration, and end-to-end tests.
• Participate in architecture discussions, code reviews, sprint planning, and technical decision-making.
• Troubleshoot production issues and continuously improve software quality, performance, and reliability.
• Collaborate closely with engineers across the team, contributing wherever needed to support successful product delivery.

Required skills (must have):

• 7+ years of professional software engineering experience, including significant experience as a Full-Stack Engineer.
• Strong backend development experience with Python and/or Node.js.
• Strong experience with React, Vue.js, or similar modern frontend frameworks.
• Experience designing and developing REST APIs.
• Experience building and deploying applications on AWS.
• Experience working with LLM APIs or AI-powered applications.
• Experience with automated testing frameworks and modern development practices.
• Excellent spoken and written English.
• Ability to work with several hours of overlap with US business hours.

Would be considered as a plus:

• Experience with PostgreSQL.
• Experience with Twilio or other communications platforms.
• Experience working on enterprise SaaS products.
• Experience working with distributed international teams.
• Experience with Agile/Scrum development methodologies.

Work conditions:

• 100% remote work.
• Full-time (40 hours per week).
• Official contract: salary, sick-leave days, holidays, vacations.
• Flexible schedule with overlap with US business hours.

Interviewing / Hiring process:
Step 1 - preliminary interview (main questions) - 45 mins
Step 2 - internal technical interview - 60 mins
Step 3 - technical interview with Team Leader - 60 mins

Location: Remote
Work Hours: 11 AM – 7 PM CET (Barcelona, Berlin, Warsaw)
Type: Full-Time, Long-Term Engagement

About the Role
We’re seeking a software engineer who lead a team of 3 developers and own the technical side of a single Laravel-based web application. You may expect multiple challenges in this project, starting from the existing code base and architecture audit, through the refactoring and enhancements and finishing with aligning team members from different backgrounds. 

The project is related to medical lab testing and includes one custom PHP/Laravel web-application and a number of integrations with the external systems (mostly API-based, both inbound and outbound directions).

While the core responsibility is the technical and solution architecture, the role also includes taking part in urgent bug fixing, building AI development and deployment workflows and coaching. Together with a Ukrainian team of one Project Manager, two developers and one QA, you will also work with two authors of the application and work directly with the US product owners, their management team and support representatives.

Key Responsibilities

• Take ownership over the solution and technical architecture of the application
• Collaborate with the PM and dev team to work on development tasks during low-volume periods.
• Help the team to triage, investigate, and resolve support tickets and application issues as they arise.
• Work with logs, databases, and code to diagnose root causes.
• Participate in stand-ups or team syncs, as needed.
• Maintain high responsiveness during working hours, with a strong sense of ownership.

Technical Requirements
Required :

• 7+ years of experience in software development (reaching the senior-level, TL or architect level)
• Proficiency in PHP/Laravel and frontend-frameworks like Vue or react
• Excellent spoken and written English
• Comfortable working independently during 11 AM – 7 PM CET/Europe hours
• Readiness for occasional availability after hours (paid separately)
• Comfortable working with relational databases (MySQL or PostgreSQL)
• Familiarity with CI/CD pipelines and basic DevOps tools
• Ability to read logs and debug issues in production environments.
   

Nice to Have:

• Experience with AI-tools
• Experience with HIPAA-compliant requirements
• Experience with Wordpress

• Experience with other programming languages

   

Soft Skills

• Self-motivated and able to work independently.
• Strong communication skills with both technical and non-technical team members and customers.
• Eager to learn and take on new challenges.

The Hiring Process:

• 20 minutes intro with Volia PM
• 40 minutes technical interview with Volia Senior Developer
• 30 minutes interview with the customer representatives

Help franchise stores across the U.S. stay connected and running smoothly!
We are looking for a highly capable Technical Support Specialist to provide remote support to franchisees and store teams. You will be the go-to expert for resolving in-store technical issues that go beyond what third-party vendors can handle.

🚀 What You’ll Do

• Remote Support: Assist store teams via phone, email, and video conferencing.
• Troubleshooting: Resolve issues with VoIP calling, network connectivity, firewalls, and hardware failures (cabling, ports, peripherals, POS systems).
• Configuration & Setup: Guide staff through installation and setup of new hardware and systems.
• Documentation: Maintain accurate records in the ticketing system and provide detailed evidence for vendor escalations.
• Ownership: Take full responsibility for cases, ensuring timely resolution and clear communication with store personnel.

✅ Must-Have Qualifications

• Confident English speaker (C1)
• Proven experience in technical support, help desk, or IT support roles.
• Strong knowledge of networking fundamentals (routers, firewalls, connectivity).
• Hands-on experience with VoIP systems.
• Hardware troubleshooting skills (cables, ports, peripherals).
• Excellent English communication skills (written and spoken).
• Ability to explain technical concepts clearly to non-technical users.
• Strong organizational skills and attention to detail in documentation.
• Experience with ticketing systems (e.g., Jira, Zendesk, ServiceNow).

🌟 Nice-to-Have

• Experience supporting retail or franchise environments.
• Familiarity with multi-location technical operations.
• Experience working with third-party vendors and escalations.

🕒 Work Environment & Schedule

• Fully remote role, supporting U.S. franchise locations.
• 40 hours per week, 5 days.
• One weekend day required.
• Required coverage window: 12:00 PM – 4:00 PM ET (U.S. Eastern Time), which corresponds to 7:00 PM – 11:00 PM Kyiv time.
• Flexible additional hours (before or after core window).
• Example schedules:
  • Mon–Fri: 10:00 AM – 6:00 PM ET
  • Mon–Thu: 8:00 AM – 4:00 PM ET
  • Mon–Fri: 9:00 AM – 5:00 PM ET

💼 Compensation & Benefits

• Competitive salary range depending on location and experience.
• Remote work flexibility.
• Paid vacation and sick leave.
• Professional growth in a fast-paced, multi-location retail environment.

🎯 Who We’re Looking For

A problem-solver with strong technical skills and a customer-first mindset. Someone who thrives in a remote environment, communicates clearly, and takes ownership of issues until they’re resolved.

US Company is searching for a couple of Senior Delivery Managers (Agile Delivery Leads) to join a complex, enterprise-level project focused on building sophisticated Agentic Systems and Adaptive RAG engines capable of autonomous research to solve complex, real-world problems. This is an exciting opportunity to work with cutting-edge technologies in a distributed international team. Full-time, official contract, remote work, and flexible schedule. For candidates located in Poland only.

Brief project description:

• The product is SaaS, which allows multiple functions for sustainability & operational risk management.

Responsibilities:

• Lead delivery across multiple Agile squads, ensuring alignment, transparency, and predictable execution.
• Drive cross-team coordination and facilitate collaboration between engineering, product, architecture, and leadership.
• Identify delivery risks, dependencies, and bottlenecks, proactively driving them to resolution.
• Manage stakeholder expectations and communicate delivery progress, risks, and mitigation plans.
• Handle conflicts constructively across teams and stakeholders, facilitating alignment and timely decision-making.
• Foster a strong delivery culture with clear ownership, accountability, and focus on business outcomes.
• Drive a sense of urgency around project execution while maintaining sustainable delivery practices.
• Coach teams and leaders on effective Agile ways of working that improve delivery rather than focusing solely on Scrum ceremonies.
• Facilitate planning, dependency management, release coordination, and major cross-functional initiatives.
• Support Product Owners and Engineering Managers in prioritization, planning, and execution.
• Promote continuous improvement by identifying systemic issues and implementing practical process enhancements.
• Escalate organizational impediments when necessary and ensure blockers are resolved efficiently.
• Facilitate key delivery discussions, workshops, retrospectives, and alignment sessions where they create business value.
• Build trusted relationships across squads and leadership while fostering transparency and collaboration.

Required skills (must have):

• 7+ years of experience as a Delivery Manager, Agile Delivery Lead, or similar leadership role within enterprise software development.
• Proven experience coordinating multiple Agile teams in complex enterprise environments.
• Strong leadership skills with the ability to influence without direct authority.
• Excellent conflict resolution, stakeholder management, negotiation, and communication skills.
• Demonstrated ability to drive delivery, manage dependencies, and maintain alignment across multiple teams.
• Experience working closely with Engineering Managers, Product Managers, Architects, and senior leadership.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.) with a pragmatic, delivery-oriented mindset.
• Experience facilitating planning sessions, delivery reviews, risk management, and cross-team coordination.
• Excellent spoken and written English.
• Following EU business hours with readiness to cover evening hours for Canada-based teams.

Would be considered as a plus:

• Experience with enterprise SaaS products.
• Project Management and/or Program Management experience.
• Agile certifications (PSM, CSM, SAFe, etc.).
• Experience working with distributed international teams.
• Knowledge of AI/ML or GenAI projects.

Work conditions:

• 100% remote work. Poland only.
• Full-time (40 hours per week).
• Official contract: salary, sick-leave days, holidays, vacations.
• Flexible schedule, adopted to EU business hours.

Interviewing / Hiring process:

• Step 1 - preliminary interview (main questions) - 45 mins
• Step 2 - interview with Delivery Leader / Engineering Leader - 45-60 mins
• Step 3 (optional) - interview with Head of Agile Masters / Principal Engineer - 30-45 mins