UAB Selesa

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are seeking an experienced Graphic Designer to join our SMM team, with proven expertise in enhancing and maintaining established brand identities.

Responsibilities:

-Design impactful social media graphics and contribute creative ideas to strengthen branding
-Create and edit engaging short videos, including but not limited to AI videos
-Maintain a consistent visual identity across social media platforms
-Collaborate closely with SMM managers and the creative team
-Contribute to brand identity development
-Work on ideas to enhance graphics and branding
-Participate in concept development

Requirements:

-3+ years of experience in graphic/web design
-Expertise in photo editing and portrait enhancement tools
-Skilled in video content creation for social media
-Proficient in using AI video skills (a plus, not required)
-Creativity and a strong sense of visual trends in social media
-Experience maintaining brand identity, consistency, and voice in line with brand guidelines
-Proficient in visual systems and visual storytelling
-Strong attention to detail and teamwork skills
-Ability to meet deadlines in a fast-paced environment

What we offer:

-Fully remote position with a flexible schedule
-Long-term opportunity with potential for financial and career advancement
-Supportive and positive work culture, collaborating with like-minded teammates

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1.Can you share an example of how you contributed creative ideas to enhance branding or graphics?
2.How do you ensure your designs align with brand voice and guidelines?
3.What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

4.What is your notice period and how soon can you join ?

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We’re looking for a Client Success Manager who will be responsible for making sure clients get the most value out of a company’s product or service. The main goal is to build long-term relationships and help clients succeed, which in turn reduces churn and drives growth.

Responsibilities

• Develop and maintain strong, long-term client relationships.
• Act as the primary point of contact for clients, ensuring a positive customer experience.
• Guide clients through onboarding to ensure fast adoption and value realization.
• Understand client goals and align product usage to meet their business needs.
• Monitor customer health, satisfaction, and retention metrics.
• Proactively identify and resolve issues to prevent escalations.
• Regularly engage with clients to provide updates, best practices, and product insights.
• Collaborate with internal teams to advocate for client needs and improvements.
• Identify opportunities for upselling, cross-selling, and contract renewals.
• Provide feedback to product and management teams based on client input.

Requirements:

• Experience in iGaming is a must
• 5+ years experience in Client Success, Account Management, or related client-facing roles.
• B2B experience (casino, platform)
• Work experience in product lifecycle, SaaS integrations.
• Familiarity with SaaS environments and technical concepts to engage effectively with clients and internal teams
• Knowledge of software tools and platforms that unify customer data and insights to support effective account management.
• Ability to leverage aggregated customer data and reports to guide and support a team of CSMs
• Strong attention to detail and teamwork skills.
• Ability to meet deadlines in a fast-paced environment.

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Can you describe a time you led client lifecycle management and helped drive retention or growth? What strategies or tools did you use?
3. Please explain more about your experience B2B from Client Success Management role (iGaming) ?
4.  What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?    
5. What is your notice period and how soon can you join ?