TrueLabel

🎯 Role Overview

As a Finance Analyst at TrueLabel, you will take ownership of financial operations and reporting related to Payment Service Providers (PSPs). Working with large financial datasets, cash flows, and provider reports, you will ensure data accuracy, identify discrepancies, and support process automation and optimization. You will collaborate closely with PSPs and internal teams, contributing to transparent financial operations and scalable payment processes.

⚙️ Your Tasks:

• Prepare and submit monthly PSP reporting, including cash flow offloading, transformation, and preparation of raw data for analysis;
• Analyze PSP operations, identify errors or discrepancies in data, and propose effective solutions;
• Maintain active communication with payment service providers regarding reports, discrepancies, and operational questions (English is required);
• Reconcile contractual terms and conditions of payment providers with actual transactional and financial data;
• Develop, maintain, and administer a knowledge base related to PSPs, reporting logic, and financial specifics;
• Work with large datasets and participate in automation of data processing and reporting workflows;
• Collaborate with finance, payments, and technical teams to ensure data accuracy and process efficiency.

👤 Our Criteria:

• Strong analytical skills and experience working with large volumes of financial data (cash flows, PSPs, banks, or similar financial structures);
• Experience communicating with international partners and providers in English;
• Advanced Excel skills, including Power Query, complex formulas, tables, and automation-oriented data processing;
• Ability to create reusable templates for transforming and adapting raw source data;
• High level of responsibility, accuracy, and self-organization;
• Intermediate or higher English (written and spoken);
• 1+ year of experience working with PSPs or a solid understanding of how payment service providers operate is a strong advantage.

💪 Your Strengths:

• A strong drive for continuous learning and professional growth;
• Ability to analyze data, work confidently with numbers, and find solutions in complex or ambiguous situations;
• High level of ownership and accountability;
• Clear and confident communication style.

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

We are looking for a proactive Middle Onboarding Specialist to take ownership of opening, optimizing, and maintaining our B2B financial infrastructure. In this role, you will manage relations with international EMIs, banks, and crypto-OTC providers, streamline our onboarding pipelines, and ensure uninterrupted transactional flows for high-risk operations.
 

⚙️ Your Tasks:

• Account Opening & Onboarding: Manage the end-to-end onboarding lifecycle across international EMIs, alternative payment institutions, Tier-2/3 banks, and crypto-OTC desks for B2B financial flows;
• Process Systematization & Documentation: Standardize onboarding packages, track corporate structures, and document compliance/operational requirements aligned with the CFO and Finance Manager;
• Payment Setup Optimization: Continuously evaluate, diversify, and optimize B2B payment rails to improve settlement speed, reduce transaction costs, and minimize counterparty risk;
• Infrastructure Maintenance & Partner Relations: Serve as the primary point of contact for financial institutions; handle daily operational inquiries, resolve payment delays, and process periodic KYC/KYB reviews and RFIs (Requests for Information);
• Workflow & Task Tracking: Design, implement, and maintain a transparent task-tracking system (e.g., ClickUp, Jira, Notion) to provide clear onboarding visibility to the finance and executive teams;

• Autonomous Problem Resolution: Address compliance hurdles, document requests, and operational bottlenecks independently, involving senior management only for final sign-offs and strategic escalations.

   

👤 Our Criteria:

• Experience: 2+ years of proven hands-on experience in corporate account opening, payment operations, or partner onboarding within High-Risk domains (Crypto, iGaming/Gambling);
• Compliance & Regulatory Expertise: Strong grasp of international KYC/KYB, AML standards, and regulatory nuances (e.g., Canadian MSB classifications and associated risk profiles, EU EMI operational frameworks);
• Compliance Navigation: Proven ability to skillfully complete detailed compliance questionnaires, address complex corporate background queries, and substantiate source of funds/wealth without triggering friction;
• Technical & Crypto Literacy: Solid understanding of crypto-OTC operations, stablecoin settlements, and fiat-to-crypto payment loops;
• Independence & Ownership: High level of self-sufficiency; ability to gather required documentation, negotiate terms, and drive onboarding pipelines forward without step-by-step supervision;

• Languages: English (Upper-Intermediate) for daily written communication, document drafting, and live negotiation calls with international partners.

   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

We are looking for a tech-savvy B2B Casino Operations Specialist to support partner operators, manage game configurations, and ensure seamless day-to-day operations.
 

⚙️ Your Tasks:

• Operator Onboarding & Support: Conduct onboarding for B2B operators on Games functionality in Back Office and provide ongoing consultations on its usage;
• Game Configuration: Adjust game settings (e.g., min/max bets, RTP, etc.) according to operator requests;
• Big Wins Management: Process verification requests and coordinate marketing activities for Big Wins;
• Promo Coordination: Log operator requests for participation in promotional campaigns and pass the information to the Promo Manager;
• Incident Response: React promptly to operational incidents and system alerts;
• Troubleshooting: Resolve technical issues and restore game provider functionality during system failures or downtime;
• Data Provisioning: Gather and provide necessary information and reports upon request;

• B2B Operations: Handle various other operational B2B requests and day-to-day inquiries.

   

👤 Our Criteria:

• Experience: 1+ years of experience in the iGaming industry, specifically focusing on casino operations, product management, or game analytics;
• Casino Knowledge: Understanding of slot mechanics, live casino dynamics, casino mathematics (RTP, volatility, hit frequency), and player psychology;
• Analytical Mindset: Strong proficiency in working with data, using tools like Excel, Google Analytics, Tableau, or PowerBI to make data-backed decisions;
• Detail-Oriented: A sharp eye for UX/UI and the overall aesthetic presentation of the casino lobby;

• Tech-Savvy: Experience working with top casino back-office platforms, CMS, and bonus engines.

   

💪 Nice to have:

• Ticketing Systems: Experience working with Jira, Zendesk, Confluence, or similar issue-tracking and knowledge-base tools;
• Platform Familiarity: Previous experience working with major iGaming aggregators or back-office platforms (SoftSwiss, Soft2bet etc.);
• Data Handling: Advanced Excel skills for faster data gathering and reporting for B2B clients;

• B2B Account Management: Prior background in B2B technical support, VIP customer service, or Account Management within the iGaming industry

   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

About the role

We are looking for an experienced Game Producer to join our side project focused on building and growing our own portfolio of casino games.

You will own the process from concept development to launch, working directly with external providers and shaping the future of our game portfolio. In the long term, this initiative may evolve into our own game studio.

What you will do

• Analyze existing casino games and identify opportunities to create branded versions with unique themes, visuals, characters, and features while leveraging proven mechanics.
• Develop game concepts, creative briefs, references, and production requirements for external providers.
• Manage game production from initial idea through development, testing, and launch.
• Collaborate with providers, align priorities, and ensure our games meet quality standards and deadlines.
• Contribute to negotiations on production terms and revenue share models.
• Monitor game performance and identify opportunities to improve the portfolio's commercial results.

What we are looking for

• Proven experience as a Game Producer, Game Designer, or Product Manager.
• Strong understanding of online casino games, especially slots, their mechanics, and market trends.
• Experience working with external game providers or development studios.
• Ability to turn creative ideas into clear briefs and actionable requirements.
• Strong creative vision, commercial mindset, and negotiation skills.

• Ownership mentality and the ability to drive projects independently.

   

 
We are looking for an Integration Manager to join our Core Product Team.
Our platform powers multiple B2B iGaming partners, and this role focuses on managing and improving third-party integrations.
You will act as the bridge between partners, product, and engineering teams, defining integration requirements, ensuring technical accuracy, and maintaining smooth, reliable connections with external systems.

⚙️ Your Tasks:

• Gather and clarify requirements from B2B partners regarding new triggers, attributes, and integration needs.
• Build and maintain robust and resilient integration schemes with third-party services
• Translate partner and business requests into clear, structured technical tasks for development teams.
• Review and interpret API documentation from third-party services.
• Collaborate with Product and Engineering to scope, test, and deliver new integrations.
• Maintain an internal registry of third-party systems and API endpoints.
• Support release validation and QA testing of integration-related features.

Partner & Internal Collaboration
 

• Act as the primary point of contact for integration-related requests from B2B clients.
• Provide clear documentation and integration guides for internal and external teams.
• Collaborate with the Core Product team to align integrations with the overall platform strategy.
• Troubleshoot integration issues and coordinate fixes with developers.

 👤 Our Criteria:

• 2+ years of experience in integration management, product operations, or technical project coordination, preferably in iGaming, SaaS, or fintech.
• Solid understanding of API integrations, REST/JSON principles, and data flows between systems.
• Experience working with third-party vendors or marketing automation tools (e.g., Smartico, Customer.io, or similar).
• Ability to read and interpret technical documentation and explain it clearly to non-technical stakeholders.
• Strong organizational and communication skills; ability to manage multiple integration projects in parallel.
• Detail-oriented, proactive, and comfortable working in a fast-paced environment.
• English level Upper-Intermediate or higher.

Your Strengths:

• Background in iGaming or B2B product management.
• Familiarity with webhooks, event-based systems, and no-code automation tools.
• Basic knowledge of Postman, Jira and/or similar tools for get things done.
• Experience testing APIs or validating integration logic.
  
  💼 Our Offer:
• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

🎯 Role Overview

We are looking for a Payment Product Manager to join our Payment Team.
In this role, you will be responsible for managing and improving integrations with third-party payment systems and providers to ensure seamless, secure, and efficient payment flows for our users.
You will work at the intersection of product, technology, and business — defining requirements, managing integrations, and ensuring a reliable and user-friendly payment experience across the platform.

⚙️ Your Tasks:

• Own and develop the payment product inside the cashier, focusing on usability, conversion, and stability.
• Define and prioritize product requirements for payment features based on business goals, user behavior, and data.
• Work closely with design and development teams on UX flows and cashier experience (deposit, withdrawal, confirmations, errors).
• Analyze key payment metrics (conversion, approval rate, drop-offs, success rate, funnel performance) and identify growth opportunities.
• Initiate and run UX research (user feedback, flow analysis, hypotheses validation) to improve payment journeys.
• Translate business and user needs into clear product specifications and documentation.
• Participate in testing and release validation, ensuring features work as expected from a user and product perspective.
• Collaborate with stakeholders (payments, finance, tech, business) to align priorities and roadmap.
• Support payment integrations at a product level (requirements, validation, acceptance), while technical implementation is handled by a dedicated specialist.

👤 Our criteria:

• 2+ years of experience as a Product Manager, ideally in payments, fintech, or iGaming.
• Hands-on experience working with cashiers or payment-related products.
• Strong understanding of payment funnels, UX flows, and conversion metrics.
• Experience working with product analytics and making data-driven decisions.
• Ability to formulate clear product requirements and documentation.
• Experience collaborating with cross-functional teams (design, tech, payments, business).User-focused mindset with attention to detail and impact.
• English level Upper-Intermediate or higher.

Your Strengths:

• You have a good balance of technical understanding and business perspective.
• You can turn complex payment flows into simple, reliable solutions.
• You’re proactive in identifying issues before they impact users.
• You value clarity, precision, and quality in both code and process.

💼 Our offer:

• We are global, we don’t stick to office or remote options only.
• We value work-life balance and start anytime from 8 to 11, with flexible lunchtime.
• We trust each other and provide unlimited vacation days and sick-leaves.
• We support our people and provide relocation options for team members, who are interested.
• We encourage growth and cover 50% of learning expenses.
• We hold yearly performance reviews to help our team members grow and reach new heights, and reward results with regular performance bonuses.
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else.
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas — an opportunity to have a visible and immediate impact.
• We celebrate our team with corporate gifts and thoughtful appreciation throughout the year.

🎯 Role Overview

We are seeking an experienced and driven Business Development Manager to join our B2B casino aggregation team. In this role, your primary objective is to scale our game portfolio by sourcing high-performing and emerging game providers and content aggregators, securing competitive commercial terms, and driving deals from initial outreach to finalized legal contracts.
 

👤 Our Criteria:

• 2-3+ years of business development or partnerships experience within providers or aggregators or related iGaming field;
• Deep understanding of game providers / agregators B2B pricing structures (GGR, NGR, Hold rates, rev share tiers, minimum monthly fees);
• Proven closing ability: hands-on, persistent approach to aligning internal and external stakeholders.
• An established network of active contacts across top and emerging game studios;
• Fluent English: written and verbal.
   

⚙️ Your Tasks:

• Sourcing & Pipeline Management: Continuously map the iGaming landscape to identify, evaluate, and reach out to game studios, content providers, and third-party aggregators for integration into our platform;
• Commercial Negotiations: Negotiate optimal commercial terms, including revenue share models, minimum guarantees, setup fees etc;
• Contract Execution & Legal Facilitation: Own the contract lifecycle from draft to signature. Actively push both internal and partner legal teams;
• Handover & Launch Coordination: Ensure a seamless transition of signed partners to the Technical Integrations and Account Management teams;
• Conferences & Networking: Represent the company at major industry events (ICE, SiGMA, SBC etc.) to establish and maintain strong relationships.
   

🧠 Nice to have:

• Proven background in B2B sales within the iGaming ecosystem;
• Prior experience working at games aggregator, game provider, or at casino as a casino manager.
   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

We are seeking an experienced and driven Business Development Manager to join our B2B casino aggregation team. In this role, your primary objective is to scale our game portfolio by sourcing high-performing and emerging game providers and content aggregators, securing competitive commercial terms, and driving deals from initial outreach to finalized legal contracts.

👤Our criteria:

• 2-3+ years of business development or partnerships experience within providers or aggregators or related igaming field.
• Deep understanding of game providers / agregators B2B pricing structures (GGR, NGR, Hold rates, rev share tiers, minimum monthly fees).
• Proven closing ability: hands-on, persistent approach to aligning internal and external stakeholders.
• An established network of active contacts across top and emerging game studios.
• Fluent English: written and verbal.

⚙️ Your Tasks:

• Sourcing & Pipeline Management: Continuously map the iGaming landscape to identify, evaluate, and reach out to game studios, content providers, and third-party aggregators for integration into our platform.
• Commercial Negotiations: Negotiate optimal commercial terms, including revenue share models, minimum guarantees, setup fees etc.
• Contract Execution & Legal Facilitation: Own the contract lifecycle from draft to signature. Actively push both internal and partner legal teams.
• Handover & Launch Coordination: Ensure a seamless transition of signed partners to the Technical Integrations and Account Management teams.
• Conferences & Networking: Represent the company at major industry events (ICE, SiGMA, SBC etc.) to establish and maintain strong relationships.

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.