TrueLabel

We are inviting a skilled mid-level Talent Acquisition specialist with strong recruitment experience across I-gaming industry, capable of handling multiple roles, particularly in gambling, betting and tech, and assisting with the onboarding process.

Your responsibilty:

- Develop and post job descriptions on various platforms

- Conduct initial interviews and coordinate further interview rounds

- Implement and manage effective sourcing strategies to attract passive and active candidates; including, but not limited to job sites, online recruiting, social media, etc.

- Partner with management to understand talent needs, devise sourcing strategies and build pool of viable candidates

- Manage recruitment for multiple positions simultaneously

- Assist in the onboarding process of new hires

Our criteria:

- Possess strong presentation, communication and negotiation skills

- Ability to effectively manage and prioritize multiple projects

- Absolute team player - we can only achieve our high ambitions by working together

- Experience in i-gaming industry is an advantage

- Familiarity with social media, resume databases and professional networks

- Strong level of Ukrainian and English languages

Our offer:

- We are global, we don’t stick to office or remote options only

- We trust and value each other and provide unlimited vacation days and sick-leaves

- We support our people and provide relocation options for team members, who are interested

- We encourage growth and cover 50% for learning expenses

- We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, building our company around talents above anything else

- We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas - an opportunity to have visible and immediate impact

We are looking for a Payment Product Manager to join our Payment Team.

In this role, you will be responsible for managing and improving integrations with third-party payment systems and providers to ensure seamless, secure, and efficient payment flows for our users.

You will work at the intersection of product, technology, and business - defining requirements, managing integrations, and ensuring a reliable and user-friendly payment experience across the platform.
 

Your tasks:

• Manage product and integration tasks for the development team.
• Define and communicate requirements and specifications for new payment features.
• Write clear instructions and documentation for internal teams and external partners.
• Collaborate with stakeholders and business owners to gather, refine, and align requirements.
• Participate in testing and quality control after releases to ensure correct implementation.
• Analyze payment-related metrics and identify opportunities to improve conversion, reliability, and efficiency.
• Take part in UX design and flow optimization for payment processes and user journeys.
• Support the integration of new payment systems and aggregators, ensuring compliance and stability.
   

Our сriteria:

• 2+ years of experience as a Product Manager or Business Analyst, preferably in payments, fintech, or iGaming.
• Practical experience working with payment systems and aggregators.
• Understanding of API integrations and data flow between systems.
• Strong skills in writing specifications and technical documentation.
• Experience collaborating with technical and business teams.
• Familiarity with product analytics and data interpretation.
• Detail-oriented, structured, and results-driven.
• English level Upper-Intermediate or higher.
   

Your Strengths:

• You have a good balance of technical understanding and business perspective.
• You can turn complex payment flows into simple, reliable solutions.
• You’re proactive in identifying issues before they impact users.
• You value clarity, precision, and quality in both code and process.
   

Our offer:

• We are global, we don’t stick to office or remote options only.
• We value work-life balance and start anytime from 8 to 11, with flexible lunchtime.
• We trust each other and provide unlimited vacation days and sick-leaves.
• We support our people and provide relocation options for team members, who are interested.
• We encourage growth and cover 50% of learning expenses.
• We hold yearly performance reviews to help our team members grow and reach new heights, and reward results with regular performance bonuses.
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else.
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas – an opportunity to have a visible and immediate impact.
• We celebrate our team with corporate gifts and thoughtful appreciation throughout the year.

In the position of Financial Manager of Payment Methods, you will communicate with representatives of providers in English, process large datasets, and participate in process automation.
 

Your tasks:

• Monthly filing of Payment Service Provider (PSP) reporting: Offloading cash flow data, transforming and preparing raw data for analysis.
• Finding and analyzing errors in PSP operation, and proposing solutions.
• Active communication with representatives of payment systems (confident English is required).
• Reconciliation of payment providers’ contractual terms and conditions with actual data.
• Filling and administering the knowledge base on payment providers.
• Participation in the automation of work with data from providers.
   

Our сriteria:

• Strong analytical skills in working with a large amount of data (analyzing cash flows within the framework of PSP, banking, and other financial structures).
• Experience in communicating with representatives of foreign companies in English.
• Advanced Excel user (Power Query, complex formulas, tables at the level of data filling automation). Creation of ready-made templates for adapting source data.
• High level of responsibility and self-organization.
• Knowledge and practice of English, at least at the intermediate level.
• Experience with PSPs (Payment Service Providers), and understanding their working principles for at least 1 year, will be an advantage.
   

Your Strengths:

• Demonstrates a commitment to continuous learning and professional growth.
• Possesses the ability to analyze data, work easily with figures, and find solutions in controversial situations.
• Exhibits responsibility and has no problems with self-organization.
• Is communicative.
   

Our offer:

• We are global, we don’t stick to office or remote options only
• We value work-life balance and start anytime from 8 to 11, with flexible lunchtime
• We trust each other and provide unlimited vacation days and sick-leaves
• We support our people and provide relocation options for team members, who are interested
• We encourage growth and cover 50% of learning expenses
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas - an opportunity to have a visible and immediate impact

We are inviting a Payment Officer to join our Customer Success team to help them with processing requests, and transactions, managing communication, and improving internal processes!
 

Your task:

• Work 12-hour shifts (day and night), with a schedule that you choose yourself;
• Processing requests in Slack from agents, VIP managers, and other teams quickly and masterfully;
• Anti-fraud chat and bank transfers monitoring (decode), processing of each request;
• Strict adherence to regulations;
• Reporting bugs and problems with payment systems;
• Communication with departments to resolve problems;
• Sending emails when withdrawal is delayed, checking balances on payment systems;
• Communication with payment providers, resolving transaction nuances;
• Help in solving problems that users may encounter.
   

Our criteria:

• 1+ years of working experience in this field;
• Understanding the role of customer success manager on a project;
• Analytical skill set;
• Knowledge of fraud cases, i-gaming regulations, gamers’ behavior;
• English level (B1-B2);
• Knowledge and understanding of the i-gaming sphere and payment systems.
   

Our offer:

• We are global, we don’t stick to office or remote options only;
• We support our people and provide relocation options for team members, who are interested;
• We encourage growth and cover 50% of learning expenses;
• We hold yearly performance reviews to help our team members grow and reach new heights, and reward results with regular performance bonuses;
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else;
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas - an opportunity to have a visible and immediate impact.
• We celebrate our team with corporate gifts and thoughtful appreciation throughout the year.

We are building a B2B iGaming platform and are looking for a DevOps Engineer to join our infrastructure team. We are looking for a mid- to senior-level engineer with strong technical expertise. You should be passionate about or highly experienced with Cloudflare and Amazon Web Services (AWS), and have hands-on experience with Kubernetes (k8s). Specialized in Network and Information Security. Familiarity with performance testing, Continuous Integration/Continuous Deployment (CI/CD), and Infrastructure as Code (IaC), among other DevOps practices. Willingness to audit existing solutions and implement design and implementation improvements.
 

Your tasks:

• Configure and maintain Cloudflare services, including WAF (Web Application Firewall), DDoS protection, rate limiting, and custom rules.
• Design and enforce security policies in Kubernetes, including RBAC, network policies, pod security standards, and secrets management.
• Analyze and improve security configurations in AWS, such as IAM policies, VPC setup, security groups, S3 access, and KMS usage.
• Optimize CI/CD processes and set up deployment environments.
• Lead security incident response processes and postmortems, when necessary.
   

Our criteria:

• Proficiency in Amazon AWS, including EC2, RDS, S3, VPC, IAM, EKS and related services.
• Experience with Kubernetes (k8s), Docker, Helm, and Terraform.
• Hands-on expertise with Cloudflare security configuration: DNS, WAF, Access, Rate Limiting, SSL/TLS, and Zero Trust tools.
• Experience with monitoring and logging stacks (e.g., Prometheus, Grafana, Loki).
• Proficient in *nix systems and shell scripting.
   

Our offer:

• We are a global company, we don’t stick to office or remote options only
• We value work-life balance - you can start anytime between 8 and 11 AM, with a flexible lunch break.
• We trust each other and provide unlimited vacation days and sick leaves
• We support our people and provide relocation options for interested team members
• We encourage growth and cover from 50% up to 100% of learning expenses
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas - an opportunity to have a visible and immediate impact.