TrueGroup

We are looking for a focused and detail-oriented HR Manager to join our growing team. The HR Manager will play a key role in managing daily HR operations, supporting employee onboarding, organizing company events, and contributing to a positive work environment. If you are a highly organized, proactive, and people-oriented professional, we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT Pre-boarding & Onboarding:

• Organize equipment and access for new teammates
• Conduct onboarding meetings and prepare a welcome introduction
• Ensure smooth integration into the company culture
• Provide support for employees during the probationary period
• Manage the probationary period closure process and evaluations
• Coordinate welcome box delivery upon successful probation completion

Cross-boarding & Off-boarding:

• Manage the cross-boarding process and prepare internal offers
• Negotiate and coordinate transition terms for role changes
• Conduct exit interviews and analyze departure reasons for retention insights

Performance & Development:

• Conduct comprehensive performance reviews and implement development plans
• Execute regular 1:1 meetings, analyze results, and collaborate with team leads on outcomes
• Support employee growth through targeted training and career planning initiatives

Culture & Engagement:

• Organize engaging online/offline events and team-building activities
• Manage internal communications across company channels
• Conduct surveys and implement data-driven retention strategies
• Develop and strengthen employer brand initiatives

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 2 years hand-on experience as an HR Generalist or HR Manager in the field of iGaming, IT.
• Knowledge of English and Ukrainian at level B2 and above.
• Knowledge and experience working with HRIS systems.
• Experience in organizing onboarding and conducting performance reviews.
• Ability to support employees at all stages of work, including the probationary period.
• Experience in organizing corporate events.
• High communication and organizational skills, the ability to solve various HR tasks with a focus on developing and maintaining corporate culture.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are looking for an SMM Manager to join our team. This role will involve the creation of the content plan, content for Twitter and Telegram, and timely posting, engaging with the audience as well as the implementation of our retention strategy for all brands.

Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• Drive overall social strategy from concepting ideas to execution with Twitter and Telegram as the focus.
• Support a ton of voice for the projects across social media.
• Prepare and execute events on social media such as Giveaways, tournaments, bonuses other cross-marketing campaigns.
• Engage with the audience in social media.
• Close collaboration with designers, copywriters, and other specialists;
• Coordinate with the product teams to be up to date on upcoming events and plans for projects development.
• Identify growth opportunities across social media platforms.
• Monitoring and analysis of the effectiveness of published content.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• To feel comfortable with the freedom you will receive, you will definitely need more than 1 year of relevant gambling experience;
• You'll have to present successful cases of your work with Twitter, Telegram, etc.;
• We'll expect you to show your experience in building creative content, briefs, presentations, infographics, etc.;
• Knowledge and interest in the iGaming industry;
• Your English level has to be Intermediate or higher.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We're seeking a VIP Manager to manage our comprehensive sports VIP program. This isn't just account management - you'll be the architect of premium player experiences. Ready to own the VIP sports experience and build something incredible? Let's talk!

HOW YOU WILL MAKE AN IMPACT:

• Build our sports VIP vertical from zero to hero - design the whole strategy and watch it grow
• Be the go-to person for our most valuable sports players - direct communication, relationship building
• Drive serious numbers - boost LTV, deposits, and loyalty through personalized approaches
• Create custom offers that make players feel truly special and keep them coming back
• Team up with retention and promo teams to deliver seamless experiences
• Keep the energy high during major tournaments and sporting events
• Shape the future of our VIP program - levels, mechanics, and everything that makes it tick

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years VIP management experience (betting industry preferred)
• Strong sports knowledge - understanding of major disciplines and key events
• Proven track record with high-value client relationships
• Excellent communication and sales skills
• Proactive mindset with strong process-building abilities
• Upper-Intermediate+ English proficiency

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are looking for a Social Media Team Lead who knows how to build and lead high-impact content strategies, grow online communities, and make noise where it counts — primarily on Twitter and Telegram.

This is more than just a posting job — it's about leading a team, owning strategy, shaping voice, and delivering measurable growth across multiple brands.

HOW YOU WILL MAKE AN IMPACT

• Developing and executing the overall social media strategy across Twitter, Telegram, and other relevant platforms.
• Leading and mentoring a team of SMM specialists.
• Aligning the content roadmap with marketing, product launches, and retention campaigns.
• Driving community engagement, managing communication tone, and boosting brand loyalty.
• Overseeing creative campaigns — giveaways, promotions, tournaments, collaborations, etc.
• Collaborating with product and CRM teams to ensure timely and relevant content delivery.
• Monitoring key social KPIs and continuously optimizing performance based on data.
• Identifying trends, experimenting with formats, and exploring new growth channels.
• Managing any crisis communications or sensitive community interactions effectively.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ years of team leadership in a social media or digital marketing role.
• Hands-on experience with iGaming or gambling audiences and market specifics.
• Proven success in building and scaling Twitter & Telegram channels (with cases to show).
• A sharp eye for content: from ideation and creative briefing to final copy and visual execution.
• Data-driven mindset — you're comfortable with metrics, reports, and performance tracking.
• Excellent organizational skills, proactive leadership, and strong ownership mindset.
• Fluency in English (Upper-Intermediate level or higher).

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are looking for an experienced and motivated Project CS Manager to join our esports organization and take a key role in managing and developing our CS2 team. The ideal candidate has deep knowledge of the competitive CS2 scene, strong leadership skills, and the ability to handle both strategic and operational tasks.

HOW YOU WILL MAKE AN IMPACT

• Develop training strategies and tournament preparation plans
• Analyze opponents and create match-specific tactics
• Set KPIs for the team, monitor progress, and evaluate performance
• Represent the team at tournaments and media events; support the team’s public image
• Build and implement a long-term strategy to improve the team’s competitiveness
• Coordinate all logistics for tournaments, bootcamps, and team travels (visas, flights, accommodation)
• Communicate with tournament organizers, league representatives, and partners
• Help resolve internal issues, maintain team morale and a healthy working environment
• Manage and organize documentation (passports, NDAs, contracts, tournament applications)
• Assist with content sessions (video, photo shoots, social media support)
• Basic work with tools such as Excel, Discord, and Google Calendar

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Proven experience in esports as a captain, coach, team manager, or in a similar leadership role
• In-depth understanding of Counter-Strike 2 mechanics, meta, strategies, and the structure of the professional scene
• Strong analytical skills with experience in match reviews and opponent scouting
• Conversational English skills, sufficient for communication at international tournaments and with global players
• Previous experience working with Tier-1 or Tier-2 Counter-Strike teams
• Familiarity with tournament organizers, league operations, and event logistics
• Experience in building or supporting a team’s media presence and public image
• Existing industry connections within the professional CS2 ecosystem

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are looking for a Game Manager to join our team. As a Game Manager, you are going to be responsible for the communication with the platforms. Your daily tasks will be closely entangled with choosing games and their placement on the site of our brands. Your tasks will involve marker research to find games that suit players' tastes.

HOW YOU WILL MAKE AN IMPACT:

• You are going to be responsible for the development of the strategy for launching games and posting them on the websites of the company’s projects
• You’ll have to develop quality communication with the platform to stay informed about new releases and promos
• You’ll have to add new games to projects: work with the back office
• We will expect you to analyze market trends and competitors offer thoroughly
• We will expect you to bring your ideas on how to ensure the demand for our products and offers on the market
• You’ll have to be able to work with analytics and reporting
• You are going to be responsible for the constant update of the department’s knowledge base
• You’ll have to cooperate with QA team to test the games performance
• Create and manage (new) game categories, including thematic ones (e.g., Christmas, Halloween) in line with market trends and popular games.
• Weekly taking part in promotional plan (network tournaments)

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• You'll need to have 1+ years of experience in a similar position (preferably) in the iGaming industry.
• Your English level has to be upper-intermediate or higher
• An analytical mindset would be beneficial for this job
• You'll have to be able and enjoy to work in rapidly changing environment

HOW WE WILL KEEP YOU SMILING:

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are looking for a Marketing Data Analyst to join our team. In this role, you will leverage your analytical skills to optimize traffic acquisition, improve marketing metrics, and drive company growth. You will be responsible for analyzing data, identifying trends, and providing actionable insights to enhance the efficiency of marketing campaigns.

HOW YOU WILL MAKE AN IMPACT

• Analyze traffic acquisition data across multiple channels and platforms.
• Analyze the profitability of traffic acquisition under different purchasing models (CPA, RevShare, hybrid, etc.).
• Optimize traffic channels to ensure cost-effectiveness and sustainability.
• Evaluate the effectiveness of traffic sources to maximize ROI.
• Identify areas to reduce costs and improve budget allocation.
• Provide data-driven recommendations for optimizing traffic spend.
• Develop comprehensive reports to monitor marketing performance.
• Identify emerging trends and patterns to inform strategic decisions.
• Focus on improving key marketing metrics such as conversion rates, CTR, and ROI.
• Collaborate with the team to design and execute strategies for metric enhancement.
• Build and analyze conversion funnels to understand user behavior.
• Pinpoint bottlenecks and suggest improvements to increase conversions.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Proven experience (1+ years) as a Data Analyst, preferably in the iGaming industry.
• Expertise in calculating marketing KPIs such as ROI, CLV, and CAC.
• Hands-on experience with analytical tools like SQL, Power BI, Excel.
• Knowledge of Python or R for advanced data analysis is a plus.
• Basic to Intermediate English proficiency.
• Exceptional analytical and critical thinking skills with attention to detail.
• Ability to work in a fast-paced, results-driven environment.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We're looking for a detail-oriented and experienced Anti-Fraud Analytics to join our team. In this role, you will be responsible for monitoring traffic behavior, identifying anomalies or suspicious activity, and ensuring the accuracy of performance dashboards.

HOW YOU WILL MAKE AN IMPACT

• Regular monitoring of traffic anomalies, detection of fraud and abuse
• Ensuring the accuracy and relevance of dashboard data and calculations
• Cross-checking dashboard data with original data sources (e.g., Affilka, Referon, internal databases)
• Providing reports and clear recommendations based on your analysis
• Collaborating with affiliate and BI teams to improve data quality and traffic oversight

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 1 year of experience in the iGaming industry in a role such as analyst, anti-fraud specialist, or affiliate manager
• Experience with traffic quality analysis
• Familiarity with Power BI, SQL, Python
• Hands-on experience with platforms like Affilka or Referon
• Experience identifying traffic anomalies, fraud, and abuse
• Strong working knowledge of Excel / Google Sheets (advanced formulas, pivot tables)
• Ability to work with multiple data sources and spot inconsistencies

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written communication skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment
   

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We provide paid vacation days and paid sick leave benefits.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are looking for a Content Writer to join our team. This position requires you to be curious about the iGaming field, and be well-versed in marketing and product text writing. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• You'll be responsible for the content formation for the various departments (Product Owners, Marketing and Retention Departments, etc.)
• We'll be expecting you to develop original content for emails and websites for the company
• You have to proofread and edit texts that will be used for the product and marketing needs.
• We'll need you to be responsible for the sourcing and cooperation with translators.
• You will be participating in the development and implementation of content strategy.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• You'll need to have an accurate understanding of the development of content marketing strategies.
• You'll need to understand the iGaming industry to excel at this position, so we expect you to have at least a year of experience.
• Your English level should be at B2 level or higher
• Multi-tasking and the ability to prioritize will be a huge plus since you'll be involved in more than one project
• We will gladly listen to your ideas about how we can improve our workflow and make content generation smoother

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We’re looking for a proactive and creative PR Manager to drive our communications strategy and strengthen the brand image of our affiliate program across Tier-1 and Tier-2 international markets. You’ll be the voice of the company in the public eye — from media relations and industry events to social media and influencer collaborations.

If you're experienced in public relations within the iGaming or affiliate space and know how to create real buzz around a brand — we want you on our team.

HOW YOU WILL MAKE AN IMPACT

• Develop and implement a comprehensive PR strategy to increase brand awareness in key global markets.
• Build and maintain a strong and positive public image of the company within the affiliate and iGaming industries.
• Establish and manage relationships with media outlets, journalists, and industry influencers; coordinate articles, interviews, and media features.
• Support and promote the company’s presence at international conferences (e.g., ICE, SiGMA, iGB), managing PR-related initiatives and coverage.
• Prepare and distribute press releases, company announcements, and collaborate with KOLs and influencers in the iGaming space.
• Monitor media coverage, track brand mentions and industry trends, and oversee reputation management activities.
• Generate creative and relevant news angles, PR campaigns, and communication opportunities.
• Manage and curate content for corporate social media channels (Telegram, LinkedIn, Instagram, X/Twitter, YouTube) in coordination with the marketing team.
• Actively participate in marketing brainstorms, assist with brief creation, and contribute to brand storytelling initiatives.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in PR or communications, preferably within iGaming, betting, affiliate marketing, or digital industries.
• Proven experience working with international media and organizing PR activities around major industry events.
• Solid understanding of affiliate marketing models and the iGaming/betting ecosystem.
• Hands-on experience managing social media platforms in a brand or corporate setting.
• Strong English communication skills (B2 level or higher), both written and verbal.
• Creative thinking and a talent for crafting compelling stories and media hooks.
• High level of initiative, organization, and attention to detail.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We’re looking for a results-driven CRM Lead with a strong background in iGaming, capable of building and scaling CRM strategies from the ground up. The ideal candidate understands player behavior and lifecycle, knows how to lead teams, drive retention and reactivation, and is confident working with data, segmentation, and multichannel communications in a fast-paced, high-growth environment.

HOW YOU WILL MAKE AN IMPACT

Strategy & Development

• Develop and lead the CRM strategy across a multi-brand portfolio, tailored to Tier 1 markets;
• Define team goals and KPIs for all CRM areas;
• Collaborate with Retention departments (Promo, CRM, Content, VIP, Product) to build quarterly/annual roadmaps;
• Implement a structured, personalized player experience across all lifecycle stages (onboarding, reactivation, churn prevention, loyalty);
• Lead reactivation strategies for high-value players;
• Build segmentation, motivational models, and loyalty mechanics (cashback, missions, gamification, level-ups);
• Analyze and optimize conversion funnels for various player segments.

Operations

• Manage and develop a CRM team of 10+ specialists (recruiting, coaching, 1:1s, performance reviews);
• Oversee campaign quality: daily, weekly, seasonal, automated, and trigger-based;
• Implement and optimize automated CRM flows (welcome, lifecycle, predictive logic);
• Manage multichannel communications: email, SMS, push, in-app, onsite, messengers (Telegram, WhatsApp), personalized banners/pop-ups;
• Set technical tasks for development and BI to improve CRM tools and logic;
• Lead platform implementations/migrations: segmentation, campaign logic, templates;
• Own analytics and testing processes: reporting, campaign performance, A/B & multivariate testing, conversion optimization.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 5+ years of experience in CRM within the iGaming industry, focused on large-scale B2C audiences;
• 2+ years in a leadership role managing a CRM team;
• Proven track record of building and scaling CRM functions from scratch or in high-growth environments;
• Deep understanding of the player lifecycle, behavior patterns, motivations, and engagement stages;
• Experience with Tier 1 markets, including local player expectations and compliance;
• Hands-on experience with CRM platforms such as Customer, Smartico, Symplify, or similar;
• Strong knowledge of HTML & campaign logic;
• Ability to interpret CRM metrics: retention, churn, reactivation, LTV, ARPU, NGR, bonus cost, CTR, OR/CR across channels;
• Experience in multichannel communication strategies: email, onsite, push, SMS, messengers;
• Close collaboration with BI, product, analytics, VIP, affiliate, and DEV teams;
• Strategic planning skills focused on player retention, reactivation, and ARPU growth;
• Ability to translate strategic goals into actionable team tasks;
• Experience in scaling communication channels.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are seeking a results-driven B2C Marketing Manager to lead all marketing efforts for our online casinos. You will be responsible for planning, executing, and optimizing multi-channel marketing strategies with a focus on user acquisition, retention, and brand visibility. This role requires both strategic thinking and hands-on execution across SEO, SMM and other digital channels.

HOW YOU WILL MAKE AN IMPACT

• Work with multiple strong brands, ensuring consistent growth and brand positioning
• Build integrated marketing funnels connecting SMM, B2C channels, email marketing, and influencer marketing
• Manage partnerships with influencers, and media personalities to amplify brand reach
• Handle partnerships and sponsorships, ensuring quality brand representation and defending brand interests in negotiations
• Work closely with the retention department to build joint conversion funnels and customer journey optimization
• Develop and manage the overall marketing strategy for all digital channels
• Oversee and coordinate the work of SMM, SEO, and content creation
• Plan and manage campaigns across social media, affiliate platforms, and email
• Monitor KPIs, user acquisition cost (CAC), LTV, and other key metrics
• Collaborate with design and content teams to maintain consistent brand messaging
• Keep up with iGaming trends, competitors, and emerging channels
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 3+ years of experience in digital marketing, ideally in iGaming
• Strong understanding of SEO, SMM, performance marketing, and CRM tools
• Excellent project management and multitasking abilities
• Fluent English (written and spoken); additional languages a plus
• Strong analytical skills and data-driven decision-making mindset
• A solid understanding of the iGaming industry is essential — and experience in esports or sports betting
   

Nice to Have

• Previous experience with markets in Europe
• Understanding of responsible gaming principles and advertising compliance
• Creative thinking and a good eye for design and branding
   

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We’re looking for a creative and detail-oriented Graphic Designer to join our team. You’ll be working on a wide range of marketing and product-related visuals — from email campaigns and social media to websites and gamification elements. If you have a strong eye for design, know how to add motion where it drives performance, and enjoy working closely with marketing and product teams — we’d love to meet you.

HOW YOU WILL MAKE AN IMPACT

• Create visual assets for email campaigns, landing pages, websites, social media, gamification, and more
• Design static creatives (banners, icons, graphic elements) and simple animated assets (GIFs, short MP4s, lightweight motion)
• Maintain and evolve a consistent visual identity across different brands
• Adapt designs to various formats, devices, and localizations
• Participate in brainstorms and creative sessions, bringing new ideas to the table
• Stay updated on design and motion trends, marketing best practices, and industry updates
• Collaborate closely with marketing and product teams to support business goals
• Iterate on designs based on feedback and performance analysis

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience as a Graphic Designer in digital, marketing, or related fields
• Strong skills in design tools like Figma, Photoshop, Illustrator (or equivalents)
• Basic motion design skills for animated banners and simple effects
• Solid understanding of layout, typography, and visual communication
• Ability to quickly adapt designs to multiple formats and platforms
• Attention to detail and a performance-oriented mindset

Important: We’re not looking for a full-time motion designer or video production specialist.

This role is for a graphic designer who knows how to enhance visuals with motion when it adds value — not produce full video content.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)

• Willingness to work shifts and be available outside standard hours for VIP client needs

   

HOW WE WILL KEEP YOU SMILING:

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.