TodaPay

We are looking for an experienced and commercially strong Senior Account Manager to join our team and take ownership of strategic merchant relationships within the fintech / payments space.

This role is focused on managing and growing existing B2B merchant accounts, supporting merchant performance, expanding payment solutions, and acting as a key partner for clients across operational, commercial, and strategic matters.

 The ideal candidate has a strong background in account management within PSP / acquiring / payment environments, understands the logic of high-risk industries, and is comfortable working in a fast-paced, cross-functional international environment.

Requirements

 We are looking for someone who has:

• 4+ years of experience in Account Management / Partnerships / Merchant Success

within fintech / PSP / acquiring / payments

• Strong hands-on experience working with high-risk industries, such as:
• gambling
• betting
• forex
• Solid understanding of:
• payment processing
• APMs
• card acquiring
• payment flows
• Proven experience managing B2B clients and strategic merchant accounts
• Strong commercial mindset and client-facing communication skills
• Ability to manage multiple stakeholders and internal teams simultaneously
• High level of ownership, accountability, and business maturity
• Fluent English (written and spoken, Upper-Intermediate+ / Advanced)

Will Be a Strong Advantage

• Experience in international payment environments
• Experience working with multi-GEO merchants
• Strong understanding of payment optimization and merchant performance drivers
• Experience in fast-paced, scaling fintech or startup environments

What We Expect in This Role

The successful candidate will be someone who:

• builds strong and trusted merchant relationships
• understands both commercial and operational aspects of client success
• can work independently and drive accounts forward
• proactively solves issues rather than only reacting to them
• understands the realities of high-risk payments
• is able to combine client partnership, commercial thinking, and execution.

Responsibilities

Account Management & Client Relations

• Manage and develop relationships with assigned B2B merchant accounts
• Take ownership of strategic merchants transferred from the Sales team
• Build long-term partnerships and act as the main point of contact for merchants
• Maintain regular communication with clients through written and verbal channels
• Ensure a high level of client satisfaction, trust, and partnership quality

Merchant Growth & Payment Optimization

• Identify merchant needs and offer relevant solutions from the company’s payment product portfolio
• Support merchant growth by launching new payment methods, improving setups, and expanding into new GEOs
• Develop and drive growth plans for key merchant accounts
• Proactively identify areas for commercial and operational improvement

Performance Monitoring

• Monitor key payment performance metrics, including:
• transaction volume
• conversion rates
• payment performance indicators
• Analyze merchant performance and identify opportunities for optimization
• Work with internal teams to improve account efficiency and payment results

Operational Coordination

• Coordinate merchant onboarding and payment solution launches
• Ensure smooth cross-functional cooperation with:
• Tech
• Support
• Risk
• Compliance
• Finance
• Legal
• Handle complex client escalations and ensure timely resolution
• Maintain strong operational control over merchant-related processes

 Commercial Development

• Prepare commercial proposals and support negotiations with existing merchants
• Identify upsell and cross-sell opportunities within existing accounts
• Contribute to merchant retention and long-term revenue growth
• Support the company’s commercial strategy through strong account ownership

About the role

We are a fast-growing Payment Service Provider (PSP) working in the high-risk fintech segment.

Right now, we are building a new unified payment platform, consolidating several existing systems into one scalable solution.

We are looking for a Business Analyst who will play a key role at the intersection of business, product, and engineering — translating complex payment processes into clear and actionable specifications.

 What you will do

🔹 Requirements & Documentation

• Gather business requirements from stakeholders (product, risk, compliance, merchants)
• Write clear specifications, user stories, and acceptance criteria
• Model business processes (BPMN 2.0, AS-IS / TO-BE)
• Maintain documentation (Confluence / Notion)

🔹 Payment Processes

• Describe and optimize payment flows:
  • authorization
  • settlement
  • refunds
  • chargebacks
• Analyze transaction routing logic (smart routing, waterfall)
• Support integrations with PSPs and acquirers (REST API)
• Participate in platform consolidation and migration

🔹 Collaboration

• Work closely with Product, Engineering, and QA
• Participate in Agile ceremonies (grooming, planning, demos)
• Align with compliance and risk teams (PCI DSS, AML/KYC)

• Prepare materials for internal teams and merchants

   

 Requirements

🔹 Must-have

• 3+ years as Business Analyst / Systems Analyst
• Experience in fintech / payments / banking
• Strong understanding of payment lifecycle
  (authorization → capture → settlement → reconciliation)
• Experience working with REST APIs (Postman / Swagger)
• BPMN / UML knowledge
• Experience with Agile / Scrum
• Strong English communication skills

🔹 Nice to have

• Experience with PSP / acquiring / PayFac
• Knowledge of ISO 8583 / ISO 20022
• Experience with chargebacks / disputes / rolling reserves

• Experience in platform migration projects

   

What we offer

• Work on a real fintech product in the high-risk domain
• Participation in building a scalable payment platform
• Close collaboration with product and tech teams
• Flexible work format (remote / hybrid)
• Opportunity to influence product decisions
• Professional growth in fintech

About the role

We are looking for a Senior Data Engineer / Data Analyst to become a key link between data and product decisions. You will work with transactional data from a payment platform, build reliable analytics infrastructure, and turn raw data into business insights for C-level and the product team. This role combines deep technical data work (pipelines, DWH, modeling) with product analytics (approval rate,
fraud patterns, A/B tests). The ideal candidate is equally comfortable writing optimized SQL queries and explaining complex patterns to a non-technical audience.

This role combines:

• data engineering (DWH, pipelines, modeling)

• product analytics (metrics, A/B tests, fraud patterns)

   

What you will do

🔹 Data Engineering

• Build and maintain DWH for transactional data
• Develop ETL/ELT pipelines (dbt / Airflow / scripts)
• Design data models (fact/dimension tables)
• Ensure data quality, monitoring, and performance optimization

🔹 Product & Business Analytics

• Analyze key metrics:
  • Approval / Decline Rate
  • Chargebacks / Refunds
  • Fraud patterns
  • PSP performance
• Build dashboards (Metabase / Tableau / etc.)
• Run A/B tests and analyze product changes
• Deliver insights to product and leadership

🔹 Routing & Fraud Analytics

• Analyze routing efficiency
• Identify fraud patterns (velocity, geo, BIN)
• Propose improvements for routing logic

🔹 Collaboration

• Translate business needs into data solutions
• Communicate insights clearly to non-technical teams

• Proactively identify anomalies and opportunities

   

Requirements

🔹 Must-have

• Strong SQL (complex queries, optimization)
• Experience with PostgreSQL / ClickHouse / BigQuery
• Python for analytics (pandas, numpy)
• Experience with dbt / Airflow (or similar tools)
• Experience with BI tools (Metabase, Tableau, etc.)
• Understanding of A/B testing and statistics
• 3+ years in Data Analyst / Data Engineer role
• Experience with transactional / financial data

🔹 Nice to have

• Experience in fintech / PSP / acquiring
• Fraud analytics experience
• Kafka / streaming
• Understanding of PCI DSS / GDPR

What we offer

• Work with real transactional data from a payment platform — challenging and rewarding
• Direct influence on product decisions through data
• Modern stack: ClickHouse / BigQuery, dbt, Python, Airflow
• C-level access — your insights go directly to leadership
• Flexible work format: Remote / Hybrid
• Competitive compensation + salary review every 12 months
• Budget for education and conferences (Data Engineering, Payments)
• A team with deep fintech and high-risk vertical experience

Accountant
Finance Department — Toda Pay
Full-time | Remote / Hybrid | Reports to CFO
 

About Toda Pay
Toda Pay is an international fintech company operating in the digital payments and financial infrastructure space across multiple jurisdictions. We support high-growth payment operations with multi-currency transactions, crypto payments, and complex corporate structures.
We are looking for a detail-oriented and proactive Accountant to join our Finance team and support core accounting operations, financial reporting, payroll processing, and coordination with external accountants and auditors across jurisdictions.
 

Position Overview
The Accountant will be responsible for executing core accounting and finance operations including payroll management, vendor invoice processing, reconciliations, month-end close, budgeting support, regulatory compliance, and audit coordination.
This role requires strong attention to detail, ability to work with multi-currency and crypto transactions, and experience operating in a fast-paced fintech environment with multiple legal entities.
 

Key Responsibilities
Payroll Management

• Process monthly payroll for 50+ contractors across multiple currencies (EUR, USD, GBP, crypto)
• Extract payroll data from HRIS systems (PeopleForce) and prepare payroll registers
• Calculate multi-currency conversions using approved FX rates
• Process crypto payroll payments (wallet validation, network selection, fee calculations)
• Coordinate with Treasury for payroll execution
• Prepare payroll variance analysis (budget vs actual)

Accounts Payable & Vendor Management

• Review and validate vendor invoices against contracts and purchase orders
• Reconcile provider fees using invoices and system/API data exports
• Identify discrepancies and coordinate resolution with providers
• Obtain CFO approvals and submit invoices for payment scheduling
• Maintain vendor master data in accounting systems

Month-End Close & Financial Reporting

• Perform bank and wallet reconciliations
• Record accruals for unpaid invoices, salaries, and expenses
• Prepare adjusting journal entries
• Support CFO in preparation of P&L, Balance Sheet, and Cash Flow statements
• Ensure month-end close completion by the 5th of the following month
• Prepare supporting schedules and management reporting analysis

Budgeting & Planning Support

• Support CFO in annual budgeting process
• Collect budget inputs from department heads
• Consolidate departmental budgets into company-wide financial model
• Prepare monthly budget vs actual analysis
• Investigate and document variances exceeding thresholds (>10%)
• Track budget reallocations and maintain audit trail

External Accountants & Auditors Coordination

• Act as primary liaison with external accounting firms across jurisdictions
• Provide monthly financial data for statutory reporting
• Review statutory accounts prepared by external accountants
• Coordinate annual audit process
• Prepare audit schedules and supporting documentation (PBC lists)
• Respond to auditor requests and track audit recommendations

Regulatory Compliance & Statutory Filings

• Ensure compliance with local GAAP / IFRS standards
• Prepare or coordinate VAT/GST filings
• Coordinate corporate tax submissions across jurisdictions
• File annual accounts with local registrars (Companies House, etc.)
• Prepare transfer pricing documentation where required
• Monitor regulatory deadlines and maintain compliance calendar

Intercompany Transactions

• Record intercompany loans, fees, and settlements
• Perform intercompany reconciliations
• Prepare elimination entries for consolidated financial statements

Process Improvement & Documentation

• Identify automation opportunities in accounting processes
• Document standard operating procedures (SOPs)
• Maintain proper documentation for all transactions
• Collaborate with Finance team on system improvements

Requirements
Education & Experience

• Bachelor’s degree in Accounting, Finance, or related field
• 4–6 years of accounting experience (fintech or payments industry preferred)
• Professional certification (ACCA, CPA, or equivalent) is a plus

Technical Skills

• Strong knowledge of accounting principles (IFRS / GAAP)
• Experience with statutory reporting and regulatory compliance
• Understanding of VAT/GST and corporate taxation
• Advanced Excel skills
• Experience with accounting software (QuickBooks, Xero, NetSuite, or similar)
• Multi-currency accounting experience
• Understanding of cryptocurrency transactions is a plus
• Experience with HRIS systems (PeopleForce, BambooHR, etc.)
• Experience working with external auditors and accountants

Soft Skills

• Exceptional attention to detail and accuracy
• Strong organizational and time management skills
• Ability to manage multiple deadlines across jurisdictions
• Excellent communication skills
• Proactive problem-solving mindset
• Ability to work in a fast-paced environment

Language Requirements

• Fluent English (written and spoken)
• Russian / Ukrainian / Spanish — a plus

What We Offer

• Opportunity to work in a fast-growing international fintech company
• Exposure to multi-jurisdiction financial operations
• Remote / hybrid flexibility
• Professional growth opportunities
• Collaborative team culture

Chief Financial Officer (CFO)

Fintech / Payments / High-Risk | EU Structure

We are looking for a strong, hands-on Chief Financial Officer to lead the financial function in a fast-growing fintech company operating in payments, acquiring, and high-risk segments across multiple jurisdictions.

This is a key C-level role with direct impact on:

• financial architecture of the business

• liquidity and cash flow management

• financial transparency and control

• collaboration with Risk, Compliance, and Operations

• long-term scalability of the company

You will work directly with the CEO and executive team, helping shape a transparent, resilient, and scalable financial system.

Key Responsibilities

Financial Architecture & Structure

• Build and optimize the financial architecture of a multi-jurisdictional business structure

• Design and control fund flows between legal entities, providers, and partners

• Ensure alignment with regulatory, contractual, and tax requirements

• Support the development of a scalable and sustainable financial model for the business

Liquidity & Cash Flow Management (Fiat + Crypto)

• Manage daily liquidity across multiple payment flows

• Oversee payment calendars, balances, obligations, limits, and settlements

• Monitor and mitigate risks such as:

• liquidity gaps

• settlement delays

• FX exposure

• blocked or reserved funds

• Build financial scenarios and forecasting models (base / stress / growth cases)

Reconciliation & Financial Control

• Oversee and improve end-to-end reconciliation processes

• Ensure data accuracy across:

• transactions

• fees

• FX rates

• conversions

• settlements

• Identify anomalies, financial inefficiencies, margin leakage, and operational blind spots

Accounting, Reporting & Intercompany

• Build and manage intercompany financial models (loans, service agreements, fees, licensing)

• Supervise external accounting and financial reporting processes

• Ensure tax compliance and support transfer pricing logic where relevant

• Maintain financial discipline and reporting accuracy across jurisdictions

FP&A & Management Reporting

• Own and manage:

• P&L

• Cash Flow

• unit economics

• Lead budgeting, forecasting, and variance analysis

• Build clear management reporting and dashboards for leadership

• Provide the CEO with high-quality financial visibility and decision support

Cross-Functional Partnership

• Work closely with Risk, Compliance, Operations, Legal, and Business teams

• Integrate financial logic into key business and risk decisions

• Support topics related to:

• AML / KYT / Fraud

• reserves and rolling reserves

• chargebacks

• fund blocking and settlement exposure

Process Building & Automation

• Build transparent and scalable financial processes

• Document workflows and establish internal controls

• Introduce automation and improve auditability across the finance function

• Bring structure and clarity into complex financial operations

Requirements

Must-have

• 1.5+ years of experience in fintech / payments / acquiring

• Mandatory experience in high-risk segments

• Experience working in PSP / EMI / acquiring environments

• Strong understanding of international payment flows

• Experience with multi-jurisdictional business structures

• Hands-on experience with reconciliation and settlement processes

• Strong understanding of liquidity and operational finance in payments

• Ability to work both strategically and operationally

Nice to have

• Experience with crypto payments or hybrid fiat/crypto models

• Understanding of safeguarding / segregation of funds

• Experience with:

• chargebacks

• rolling reserves

• settlement risk

• Experience in regulated environments (EU / UK)

Leadership Competencies

• Strong leadership skills and ability to own the finance function end-to-end

• Experience building or developing teams across:

• Treasury

• Accounting

• FP&A

• Reconciliation

• Ability to collaborate cross-functionally with senior stakeholders
• Strong decision-making skills in a fast-changing, high-growth environment

• Strategic thinking with a deep understanding of how finance impacts the business

• High level of ownership, accountability, and business maturity

• Ability to structure complexity and create order in dynamic systems

• Strong communication skills and ability to translate financial logic into business decisions

⸻

Success in This Role Looks Like

• Stable and well-managed liquidity

• Transparent and accurate financial reporting

• No critical reconciliation or settlement errors

• Clear financial visibility for leadership

• Scalable, well-structured financial processes

• Strong partnership between Finance and the rest of the business

⸻

What We Offer

• C-level role with real business impact

• Direct collaboration with the CEO and executive team

• Opportunity to shape and build the finance function

• Fast-growing and ambitious fintech environment

• Flexible work format

• High ownership, visibility, and influence on strategic decisions

Accountant
Finance Department — Toda Pay
Full-time | Remote / Hybrid | Reports to CFO
 

About Toda Pay
Toda Pay is an international fintech company operating in the digital payments and financial infrastructure space across multiple jurisdictions. We support high-growth payment operations with multi-currency transactions, crypto payments, and complex corporate structures.
We are looking for a detail-oriented and proactive Accountant to join our Finance team and support core accounting operations, financial reporting, payroll processing, and coordination with external accountants and auditors across jurisdictions.
 

Position Overview
The Accountant will be responsible for executing core accounting and finance operations including payroll management, vendor invoice processing, reconciliations, month-end close, budgeting support, regulatory compliance, and audit coordination.
This role requires strong attention to detail, ability to work with multi-currency and crypto transactions, and experience operating in a fast-paced fintech environment with multiple legal entities.
 

Key Responsibilities
Payroll Management

• • Process monthly payroll for 50+ contractors across multiple currencies (EUR, USD, GBP, crypto)
• • Extract payroll data from HRIS systems (PeopleForce) and prepare payroll registers
• • Calculate multi-currency conversions using approved FX rates
• • Process crypto payroll payments (wallet validation, network selection, fee calculations)
• • Coordinate with Treasury for payroll execution
• • Prepare payroll variance analysis (budget vs actual)

Accounts Payable & Vendor Management

• • Review and validate vendor invoices against contracts and purchase orders
• • Reconcile provider fees using invoices and system/API data exports
• • Identify discrepancies and coordinate resolution with providers
• • Obtain CFO approvals and submit invoices for payment scheduling
• • Maintain vendor master data in accounting systems

Month-End Close & Financial Reporting

• • Perform bank and wallet reconciliations
• • Record accruals for unpaid invoices, salaries, and expenses
• • Prepare adjusting journal entries
• • Support CFO in preparation of P&L, Balance Sheet, and Cash Flow statements
• • Ensure month-end close completion by the 5th of the following month
• • Prepare supporting schedules and management reporting analysis

Budgeting & Planning Support

• • Support CFO in annual budgeting process
• • Collect budget inputs from department heads
• • Consolidate departmental budgets into company-wide financial model
• • Prepare monthly budget vs actual analysis
• • Investigate and document variances exceeding thresholds (>10%)
• • Track budget reallocations and maintain audit trail

External Accountants & Auditors Coordination

• • Act as primary liaison with external accounting firms across jurisdictions
• • Provide monthly financial data for statutory reporting
• • Review statutory accounts prepared by external accountants
• • Coordinate annual audit process
• • Prepare audit schedules and supporting documentation (PBC lists)
• • Respond to auditor requests and track audit recommendations

Regulatory Compliance & Statutory Filings

• • Ensure compliance with local GAAP / IFRS standards
• • Prepare or coordinate VAT/GST filings
• • Coordinate corporate tax submissions across jurisdictions
• • File annual accounts with local registrars (Companies House, etc.)
• • Prepare transfer pricing documentation where required
• • Monitor regulatory deadlines and maintain compliance calendar

Intercompany Transactions

• • Record intercompany loans, fees, and settlements
• • Perform intercompany reconciliations
• • Prepare elimination entries for consolidated financial statements

Process Improvement & Documentation

• • Identify automation opportunities in accounting processes
• • Document standard operating procedures (SOPs)
• • Maintain proper documentation for all transactions
• • Collaborate with Finance team on system improvements

Requirements
Education & Experience

• • Bachelor’s degree in Accounting, Finance, or related field
• • 4–6 years of accounting experience (fintech or payments industry preferred)
• • Professional certification (ACCA, CPA, or equivalent) is a plus

Technical Skills

• • Strong knowledge of accounting principles (IFRS / GAAP)
• • Experience with statutory reporting and regulatory compliance
• • Understanding of VAT/GST and corporate taxation
• • Advanced Excel skills
• • Experience with accounting software (QuickBooks, Xero, NetSuite, or similar)
• • Multi-currency accounting experience
• • Understanding of cryptocurrency transactions is a plus
• • Experience with HRIS systems (PeopleForce, BambooHR, etc.)
• • Experience working with external auditors and accountants

Soft Skills

• • Exceptional attention to detail and accuracy
• • Strong organizational and time management skills
• • Ability to manage multiple deadlines across jurisdictions
• • Excellent communication skills
• • Proactive problem-solving mindset
• • Ability to work in a fast-paced environment

Language Requirements

• • Fluent English (written and spoken)
• • Russian / Ukrainian / Spanish — a plus

What We Offer

• • Opportunity to work in a fast-growing international fintech company
• • Exposure to multi-jurisdiction financial operations
• • Remote / hybrid flexibility
• • Professional growth opportunities
• • Collaborative team culture

Chief Financial Officer (CFO)

Fintech / Payments / High-Risk | EU Structure

We are looking for a strong, hands-on Chief Financial Officer to lead the financial function in a fast-growing fintech company operating in payments, acquiring, and high-risk segments across multiple jurisdictions.

This is a key C-level role with direct impact on:

• financial architecture of the business

• liquidity and cash flow management

• financial transparency and control

• collaboration with Risk, Compliance, and Operations

• long-term scalability of the company

You will work directly with the CEO and executive team, helping shape a transparent, resilient, and scalable financial system.

⸻

Key Responsibilities

Financial Architecture & Structure

• Build and optimize the financial architecture of a multi-jurisdictional business structure

• Design and control fund flows between legal entities, providers, and partners

• Ensure alignment with regulatory, contractual, and tax requirements

• Support the development of a scalable and sustainable financial model for the business

Liquidity & Cash Flow Management (Fiat + Crypto)

• Manage daily liquidity across multiple payment flows

• Oversee payment calendars, balances, obligations, limits, and settlements

• Monitor and mitigate risks such as:

• liquidity gaps

• settlement delays

• FX exposure

• blocked or reserved funds

• Build financial scenarios and forecasting models (base / stress / growth cases)

Reconciliation & Financial Control

• Oversee and improve end-to-end reconciliation processes

• Ensure data accuracy across:

• transactions

• fees

• FX rates

• conversions

• settlements

• Identify anomalies, financial inefficiencies, margin leakage, and operational blind spots

Accounting, Reporting & Intercompany

• Build and manage intercompany financial models (loans, service agreements, fees, licensing)

• Supervise external accounting and financial reporting processes

• Ensure tax compliance and support transfer pricing logic where relevant

• Maintain financial discipline and reporting accuracy across jurisdictions

FP&A & Management Reporting

• Own and manage:

• P&L

• Cash Flow

• unit economics

• Lead budgeting, forecasting, and variance analysis

• Build clear management reporting and dashboards for leadership

• Provide the CEO with high-quality financial visibility and decision support

Cross-Functional Partnership

• Work closely with Risk, Compliance, Operations, Legal, and Business teams

• Integrate financial logic into key business and risk decisions

• Support topics related to:

• AML / KYT / Fraud

• reserves and rolling reserves

• chargebacks

• fund blocking and settlement exposure

Process Building & Automation

• Build transparent and scalable financial processes

• Document workflows and establish internal controls

• Introduce automation and improve auditability across the finance function

• Bring structure and clarity into complex financial operations

⸻

Requirements

Must-have

• 1.5+ years of experience in fintech / payments / acquiring

• Mandatory experience in high-risk segments

• Experience working in PSP / EMI / acquiring environments

• Strong understanding of international payment flows

• Experience with multi-jurisdictional business structures

• Hands-on experience with reconciliation and settlement processes

• Strong understanding of liquidity and operational finance in payments

• Ability to work both strategically and operationally

Nice to have

• Experience with crypto payments or hybrid fiat/crypto models

• Understanding of safeguarding / segregation of funds

• Experience with:

• chargebacks

• rolling reserves

• settlement risk

• Experience in regulated environments (EU / UK)

⸻

Leadership Competencies

• Strong leadership skills and ability to own the finance function end-to-end

• Experience building or developing teams across:

• Treasury

• Accounting

• FP&A

• Reconciliation

• Ability to collaborate cross-functionally with senior stakeholders
• Strong decision-making skills in a fast-changing, high-growth environment

• Strategic thinking with a deep understanding of how finance impacts the business

• High level of ownership, accountability, and business maturity

• Ability to structure complexity and create order in dynamic systems

• Strong communication skills and ability to translate financial logic into business decisions

⸻

Success in This Role Looks Like

• Stable and well-managed liquidity

• Transparent and accurate financial reporting

• No critical reconciliation or settlement errors

• Clear financial visibility for leadership

• Scalable, well-structured financial processes

• Strong partnership between Finance and the rest of the business

⸻

What We Offer

• C-level role with real business impact

• Direct collaboration with the CEO and executive team

• Opportunity to shape and build the finance function

• Fast-growing and ambitious fintech environment

• Flexible work format

• High ownership, visibility, and influence on strategic decisions

Senior Account Manager

Fintech / Payments / High-Risk

About the Role

We are looking for an experienced and commercially strong Senior Account Manager to join our team and take ownership of strategic merchant relationships within the fintech / payments space.

This role is focused on managing and growing existing B2B merchant accounts, supporting merchant performance, expanding payment solutions, and acting as a key partner for clients across operational, commercial, and strategic matters.

The ideal candidate has a strong background in account management within PSP / acquiring / payment environments, understands the logic of high-risk industries, and is comfortable working in a fast-paced, cross-functional international environment.

⸻

Key Responsibilities

Account Management & Client Relations

• Manage and develop relationships with assigned B2B merchant accounts

• Take ownership of strategic merchants transferred from the Sales team

• Build long-term partnerships and act as the main point of contact for merchants

• Maintain regular communication with clients through written and verbal channels

• Ensure a high level of client satisfaction, trust, and partnership quality

Merchant Growth & Payment Optimization

• Identify merchant needs and offer relevant solutions from the company’s payment product portfolio

• Support merchant growth by launching new payment methods, improving setups, and expanding into new GEOs

• Develop and drive growth plans for key merchant accounts

• Proactively identify areas for commercial and operational improvement

Performance Monitoring

• Monitor key payment performance metrics, including:

• transaction volume

• conversion rates

• payment performance indicators

• Analyze merchant performance and identify opportunities for optimization

• Work with internal teams to improve account efficiency and payment results

Operational Coordination

• Coordinate merchant onboarding and payment solution launches

• Ensure smooth cross-functional cooperation with:

• Tech

• Support

• Risk

• Compliance

• Finance

• Legal

• Handle complex client escalations and ensure timely resolution

• Maintain strong operational control over merchant-related processes

Commercial Development

• Prepare commercial proposals and support negotiations with existing merchants

• Identify upsell and cross-sell opportunities within existing accounts

• Contribute to merchant retention and long-term revenue growth

• Support the company’s commercial strategy through strong account ownership

⸻

Requirements

We are looking for someone who has:

• 4+ years of experience in Account Management / Partnerships / Merchant Success

within fintech / PSP / acquiring / payments

• Strong hands-on experience working with high-risk industries, such as:

• gambling

• betting

• forex

• Solid understanding of:

• payment processing

• APMs

• card acquiring

• payment flows

• Proven experience managing B2B clients and strategic merchant accounts

• Strong commercial mindset and client-facing communication skills

• Ability to manage multiple stakeholders and internal teams simultaneously

• High level of ownership, accountability, and business maturity

• Fluent English (written and spoken, Upper-Intermediate+ / Advanced)

⸻

Will Be a Strong Advantage

• Experience in international payment environments

• Experience working with multi-GEO merchants

• Strong understanding of payment optimization and merchant performance drivers

• Experience in fast-paced, scaling fintech or startup environments

⸻

What We Expect in This Role

The successful candidate will be someone who:

• builds strong and trusted merchant relationships

• understands both commercial and operational aspects of client success

• can work independently and drive accounts forward

• proactively solves issues rather than only reacting to them

• understands the realities of high-risk payments

• is able to combine client partnership, commercial thinking, and execution.

Recruiter / HR Generalist

TODAPay | міжнародна фінтех-компанія

У зв’язку з розвитком компанії та розширенням команди відкривається позиція Recruiter / HR Generalist.

Роль передбачає фокус на підборі персоналу, а також участь у розвитку HR-процесів компанії спільно з HR Director.

Позиція буде цікавою кандидатам, які хочуть розвиватися не лише у рекрутингу, а й поступово розширювати експертизу в HR-напрямку.

⸻

Про компанію

TODApay — міжнародна фінтех-компанія, що розвиває сучасні фінансові рішення та працює з командами в різних країнах.

Компанія знаходиться у фазі активного росту та формування системних HR-процесів.

⸻

Основні обов’язки

Рекрутинг та підбір персоналу (ключова зона відповідальності)

• Повний цикл підбору персоналу

• Співпраця з hiring managers щодо формування вимог до кандидатів

• Підготовка та публікація вакансій

• Пошук кандидатів (sourcing, hunting)

• Проведення первинних інтерв’ю

• Координація етапів відбору

• Супровід кандидатів протягом усього процесу найму

• Підтримка позитивного досвіду кандидатів (candidate experience)

• Участь у підготовці оферів разом з HR Director

• Супровід кандидатів до моменту виходу на роботу

⸻

Взаємодія з керівниками

• Консультаційна підтримка керівників у процесі підбору

• Допомога у формуванні профілю кандидата

• Координація інтерв’ю

• Узгодження етапів найму

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Участь у розвитку HR-процесів

• Участь у розробці процесів рекрутингу

• Підготовка HR-документації

• Опис процесів та інструкцій

• Участь у впровадженні HR-інструментів

• Покращення candidate journey

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Підтримка onboarding та співробітників

• Участь у процесі адаптації нових співробітників

• Комунікація зі співробітниками з HR-питань

• Підтримка внутрішніх HR-ініціатив

• Участь у розвитку employee experience

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HR-операційна підтримка

• Участь у HR-проєктах

• Підтримка HR-процесів компанії

• Допомога HR Director в операційних завданнях

• Підготовка матеріалів та інформації за запитом

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Employer Brand

• Участь у підготовці публікацій вакансій

• Підтримка розвитку бренду роботодавця

• Робота з каналами пошуку кандидатів

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Вимоги до кандидата

• Досвід у рекрутингу або talent acquisition

• Високі комунікаційні навички

• Проактивність та організованість

• Вміння працювати у динамічному середовищі

• Інтерес до розвитку в HR-напрямку

• Англійська мова — рівень Intermediate+ або вище

Буде перевагою:

• Досвід підбору в IT або fintech

• Досвід роботи з міжнародними командами

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Можливості розвитку

Позиція передбачає поступове розширення функціоналу з можливістю розвитку.