Stape, Inc

📍 Location: Kyiv (Ukraine) 
💼 Cooperation type: Full-time
🧭 Work format: Office-based, 5/2. 

We're looking for an SRE Team Lead to establish and guide the SRE function from the ground up and join our tech team that powers thousands of customers around the globe. Our infrastructure spans GCP and Scaleway and includes various cloud-independent solutions, ensuring an exciting and diverse technical environment.
 

About us:

Stape — is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 10 billion requests daily, helping improve tracking accuracy and data privacy for more than 100, 000 clients worldwide. We work closely with top partners like Meta and Snapchat to provide advanced tracking capabilities.
 

Key tasks:

• Train and launch the SRE team
• Ensure 24/7 support of the main products and services
• Implement DevOps and SRE best practices
• Ensure availability of 60+ Kubernetes clusters
• Optimize infrastructure and application observability
• Ensure sufficient capacity and reliability
• Create meaningful and reasonable documentation
   

Your background:

• Over a year of experience leading DevOps/SRE teams. 
• Proven hands-on experience with Kubernetes (3+ years).
• Extensive experience (3+ years) with various cloud platforms. 
• Deep understanding of Linux/Unix systems, including networking and system internals. 
• Proficiency in Terraform. Demonstrated experience with monitoring, logging, and alerting tools.
• Skilled in building and maintaining CI/CD pipelines.

Will be a plus:

• Experience within an SRE role 
• Experience with GCP 
• Experience with Loki, Prometheus, Grafana 

• Experience with Argo CD and/or GitHub Actions.

   

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Cozy office in Kyiv: Join us at our office in the heart of the city near the Zoloty Vorota metro station, with up to 10 free taxi rides to ensure a smooth and hassle-free commute.
• Career growth support: The company provides a dedicated budget for  your professional development.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian holidays to help you stay healthy and recharge.
   

Excited to join us? Submit your CV and let’s get started!

📍 Location: Remote — candidates based in the EU
💼 Cooperation type: Full-time

Stape is a product for server-side tracking tool hosting, and we are looking for a DevOps Engineer to join our tech team that powers thousands of customers around the globe. Our infrastructure spans across GCP and Scaleway, and includes various cloud-independent solutions, ensuring an exciting and diverse technical environment.

About us:
Stape — is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 10 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top partners like Meta and Snapchat to provide advanced tracking capabilities.

Key tasks:

• Kubernetes cluster design, tuning, and maintenance.
• Helm chart management.
• Wrapping and managing infrastructure via Terraform.
• Collaboration within and across teams.
• Maintenance of monitoring solutions.
• Alerts response while on-duty.

Your background:

• 5+ years in a DevOps/SRE position.
• 3+ years of extensive experience with Kubernetes: good understanding of resources, networking, main components, and microservices architecture.
• Experience with cloud solutions, preferably GCP.
• Practical skills with Terraform.
• Intermediate level of English or higher.

Will be a plus:

• Hands-on experience with high-load applications in production will be a big plus.
• Knowledge of Prometheus, Loki, Grafana stack.
• Familiarity with Cloudflare.

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Cozy office in Kyiv: Join us at our office in the heart of the city near the Zoloty Vorota metro station, with up to 10 free taxi rides to ensure a smooth and hassle-free commute.
• Career growth support: The company provides a dedicated budget for your professional development.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian public holidays to help you stay healthy and recharge.

Excited to join us? Submit your CV and let’s get started!

Location: Ukraine or EU based
💼 Cooperation type: Full-time
 

Stape is seeking an experienced and well-rounded Web Designer to join our growing and experienced team. In this role, you will work closely with the marketing, content, design and engineering teams to deliver impactful updates to our website. Your mission will be to elevate the quality and experience of our website, create new pages to highlight Stape’s new products, ensure company’s constant users and revenue growth.

About Stape
At Stape, we have been at the forefront of the server-side tracking industry since 2020. With over 200,000 customers in 100+ countries, we provide powerful tools tailored to meet our users’ specific needs.

Key tasks:

• Design all pages of our website, making them functional, visually compelling and easy to use
• Translate broad, conceptual ideas into effective communication with our global customer base
• Iterate continuously to refine and improve designs
• Be responsible for maintaining consistency with Stape’s design language
• Create and maintain a design system
• Ensure seamless asset delivery and collaboration with engineers

• Play an active role in all stages of website design, including research, ideation, wireframing, final design, and testing 

   

Your background:  

• 3-5+ years of experience as a web designer
• Proven track record of creating engaging, marketing-oriented product websites for international markets
• Strong self-management and communication skills
• Excellent attention to details
• Ability to break down and solve complex problems effectively
• Proven ability to deliver tasks efficiently and meet deadlines
• Comfortable navigating ambiguity while bringing clarity to design, technology, and business challenges
• Proficiency in design tools such as Figma and other relevant platforms
• Intermediate strong level of English or higher
   

Would be a plus:  

• Copywriting
• Illustration or 3D modeling
• Experience leveraging analytics data to guide design decisions
• Ability to conduct user research
• Experience with Webflow
   

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Career growth support: The company provides a dedicated budget for your professional development.
• Comfortable work environment: The company provides support for necessary equipment to help you create a productive and comfortable workspace.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian public holidays to help you stay healthy and recharge.
   

Excited to join us? Submit your CV and let’s get started!

📍 Location: UA, Europe
💼 Cooperation type: Full-time
🧭 Work format: Remote, Hybrid (Kyiv)

We’re looking for a data-driven SMM Specialist to join our marketing team. In this role, you’ll own Stape’s social media presence across all channels. You’ll be responsible for creating and posting content, shaping the strategy, growing our community, and making sure social media supports our business goals.

 

About us:
Stape — is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Today, we proudly serve more than 100,000 clients worldwide, process over 10 billion daily requests, and are technical partners of Meta and Snapchat.

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.

Key tasks:

• Plan, schedule, and deliver posts across LinkedIn, Facebook, Instagram, YouTube.
• Manage comments, conversations, and relationships with our audience.
• Write short posts and support discussions in relevant communities, grow our Reddit audience.
• Manage website and social media coverage before, during, and after Stape events.
• Track analytics, experiment with formats, and optimize based on results.
• Work closely with design, product, and marketing teams to create visuals, videos, and stories.
• Research competitors and industry trends to keep Stape up to date.
   

Your background:

• Experience in social media marketing (B2B SaaS or tech is a plus).
• Good knowledge of LinkedIn and Facebook.
• Strong copywriting skills, able to adjust tone for different platforms.
• Creative but also comfortable with data and analysis.
• Familiar with scheduling, analytics, and research tools.
• Proactive and collaborative.
• Interest in data, analytics, and marketing tech is a big advantage.
• Advanced English.
  
   

Will be a plus:

• Experience with GA4, Google Tag Manager and server-side tracking.
• Experience in building and growing Reddit communities.
• Experience in growing YouTube audience.
  
   

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Career growth support: The company provides a dedicated budget for your professional development.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian holidays to help you stay healthy and recharge.
  
   

Excited to join us? Submit your CV and let’s get started!

We are looking for an Site Reliability Engineer to participate in an on-call rotation and join our tech team that powers thousands of customers around the globe. Our infrastructure spans GCP and Scaleway and includes various cloud-independent solutions, ensuring an exciting and diverse technical environment.

About us:
Stape — is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 10 billion requests daily, helping improve tracking accuracy and data privacy for more than 100, 000 clients worldwide. We work closely with top partners like Meta and Snapchat to provide advanced tracking capabilities.

Key tasks:

• Support of the main products and services.
• Document issues and remediation steps.
• At least 3+ years of experience as a CloudOps/SRE Engineer.
• Uphold SLAs and SLOs by applying SRE best practices, including incident response, post-mortem analysis, and the creation of operational playbooks.
• Enhance infrastructure health by implementing checks and scripts to address known issues.
• Proactively create monitors within the GKE/K8s ecosystem.
   

Your background:

• Experience with monitoring tools like Prometheus, Grafana, and logging solutions like Grafana Loki Stack/Promtail or analogs.
• Practical experience in supporting business applications (like NodeJS, PHP, GoLang, Python).
• Strong understanding of networking concepts, protocols, and microservices architecture.
• Proficiency in Git & Github or other version control.
• Experience with issue processing (RCA, Postmortems).
• Familiarity with incident response and management tools like BetterStack, PagerDuty, or others.
   

Will be a plus:

• Familiarity with GCP/Scaleway, Terraform, Docker, Linux, CI/CD, PostgreSQL/MySQL.
• 2+ years of extensive experience with Kubernetes (deployment, scaling, networking, troubleshooting).
• Proficiency in at least one scripting language (e.g., Bash, Python).
• Solid spoken and written English skills (ideally Upper-Intermediate level or higher).
• Hands-on experience with high-load applications in production will be a big plus.
• Familiarity with Cloudflare (Workers, WAF, managing DNS, and Cloudflare for SaaS).
   

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Cozy office in Kyiv: Join us at our office in the heart of the city near the Zoloty Vorota metro station, with up to 10 free taxi rides to ensure a smooth and hassle-free commute.
• Career growth support: The company provides a dedicated budget for your professional development.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian holidays to help you stay healthy and recharge.

Excited to join us? Submit your CV and let’s get started!

📍 Location: Remote candidates, EU based
💼 Cooperation type: Full-time

We’re looking for a strategic and results-driven Head of Sales to lead and scale our commercial efforts across global markets. You’ll define and execute a winning sales strategy, build high-performing processes and teams, and directly impact our growth trajectory.

About us:
Stape — is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Today, we proudly serve more than 100,000 clients worldwide, process over 10 billion daily requests, and are technical partners of Meta and Snapchat.

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.

Key tasks:

• Develop and implement a scalable commercial strategy aligned with company goals to ensure sustainable growth and profitability.
• Drive client acquisition through outbound and inbound channels: networking, outreach, referrals, and industry events.
• Build and optimize customer acquisition processes across the funnel.
• Monitor market trends and competitors, identify growth opportunities and develop go-to-market initiatives.
• Lead, inspire, and scale the sales team: set clear goals, track performance, and drive team development.
• Collaborate closely with marketing to enhance lead generation, conversion rates, and revenue.
• Implement a data-driven sales culture, leveraging analytics and automation to improve processes and results.

Your background:

• 5+ years of experience in sales or commercial roles, including 3+ years in leadership within SaaS or tech product companies.
• Proven track record of building and scaling both inbound and outbound sales strategies.
• Strong analytical mindset: you rely on data to guide decisions and optimize performance.
• Experience setting up and monitoring KPIs for sales teams.
• Leadership experience: you know how to set direction, motivate teams, and deliver results.
• Strategic thinking with strong execution skills.
• Excellent communication and negotiation skills.
• Fluent English (written and spoken).

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Career growth support: The company provides a dedicated budget for your professional development.
• Comfortable work environment: The company provides support for necessary equipment to help you create a productive and comfortable workspace.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian public holidays to help you stay healthy and recharge.

Ready to drive our sales to the next level? Submit your CV and let’s get started!

We’re looking for a motivated Lead Generation Specialist to join our Outbound team and support our sales outreach efforts.
 

As a Researcher, you’ll be responsible for preparing highly targeted lead lists using internal dashboards, marketing sources and cold channels.
You’ll support our Outbound Department by cleaning, validating, and adding leads to our outreach campaigns to meet KPIs and help book calls with SQLs.

​

About us:

Stape — is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Today, we proudly serve more than 100,000 clients worldwide, process over 10 billion daily requests, and are technical partners of Meta and Snapchat.

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.

Key tasks:

• Conduct daily lead research using internal dashboards, validate based provided ICPs.
• Identify and enrich decision-makers’ contact details based on provided criteria (using paid tools like FullEnrich)
• Add qualified leads to sequences to outreach software like Lemlist/Reply.io or Clay tables prepared by the Head of Outbound.
• Process leads from provided databases: manually identify decision-makers, verify them in the admin panel/CRM and forward them to the sales department.
• Meet daily and weekly KPIs for the number of researched and enriched leads.

Your background:

• Minimum 1 year of experience as a lead researcher or lead generator in a product or outsourcing company.
• Strong written English skills.
• Proficiency in Google Sheets (data entry, formulas, filters).
• Knowledge of LinkedIn and LinkedIn Sales Navigator.
• Understanding of lead validation processes and ICP matching.

Will be a plus:

• Familiarity with outreach tools such as Lemlist, Reply.io, Snov.io, or similar.
• Conceptual understanding of Clay and willingness to work with Clay tables prepared by the Head of Outbound.
• Experience using AI tools and models to optimize data entry and lead research workflows.

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Cozy office in Kyiv: Join us at our office in the heart of the city near the Zoloty Vorota metro station, with up to 10 free taxi rides to ensure a smooth and hassle-free commute.
• Career growth support: The company provides a dedicated budget for your professional development.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian public holidays to help you stay healthy and recharge.

Excited to join us? Submit your CV and let’s get started!

📍 Location: Ukraine or EU based 
💼 Cooperation type: Full-time

Stape is looking for a talented and creative Illustrator to join our growing team. Your mission will be to develop unique illustrations for our website, campaigns, and product materials — helping to strengthen Stape’s visual identity and communicate complex ideas in a simple, inspiring way.

About Stape
At Stape, we have been at the forefront of the server-side tracking industry since 2020. With over 200,000 customers in 100+ countries, we provide powerful tools tailored to meet our users’ specific needs.

Key tasks: 

• Create clean, modern illustrations for the website, admin panel, and marketing assets (e.g. blog posts, landing pages, social media, and emails).
• Design icon sets for all Stape products.
• Design graphics optimized for web use.
• Maintain and expand a cohesive visual language across all customer touchpoints.
• Develop reusable illustration components or a visual library when appropriate.
• Work with the marketing, product, and design teams to understand visual needs, clarify briefs, and meet deadlines.
• Take part in design critiques and implement feedback constructively.
   

Your background:

• 2+ years of experience in illustration or visual design with a strong focus on digital/web graphics.
• A portfolio showcasing modern, clean, and web-optimized illustrations.
• Proficiency in tools such as Figma, Adobe Illustrator, or Affinity Designer. Bonus: knowledge of motion tools like Lottie or After Effects.
• Understanding of web layouts, responsive design, and how illustrations support UX and messaging. Ability to self-manage, handle multiple requests, and deliver on short timelines when needed. 
• Familiarity with SaaS or tech/dev products is a big plus.
• Intermediate level of English or higher.
   

Would be a plus: 

• Experience in a product company.
   

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Career growth support: The company provides a dedicated budget for your professional development.
• Comfortable work environment: The company provides support for necessary equipment to help you create a productive and comfortable workspace.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian public holidays to help you stay healthy and recharge.
   

Excited to join us? Submit your CV and let’s get started!

📍 Location: Kyiv (Ukraine)
💼 Employment type: Full-time
🧭 Work format: Office-based
 

We’re looking for a Technical Support Lead to manage and grow our support team, streamline processes, and ensure top-quality service for our customers. In this role, you’ll combine people leadership with hands-on technical expertise, driving performance, improving workflows, and supporting complex tracking implementations.

About us:
Stape — is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 10 billion requests daily, helping improve tracking accuracy and data privacy for more than 100, 000 clients worldwide. We work closely with top partners like Meta and Snapchat to provide advanced tracking capabilities.

Key tasks:

• Handle people management functions, including performance reviews, hiring and onboarding, professional development, and training for team members.
• Implement and track team performance metrics on a monthly basis.
• Implement and automate team workflow and processes where visible.
• Create and manage internal documentation on team processes.
• Handle complex tracking implementations for high-demanding customers.
• Provide post-implementation support to customers, analyze the implementation's correctness, and fix any bugs that arise.
• Handle intro calls with complex customers, post-implementation calls, and support sales and account managers whenever technical expertise is required on calls (with higher complexity).
• Monitor industry news, introduce new solution approaches whenever feasible, share and explain them to team members.

Your background:

• Minimum of 5 years of experience in customer care, including at least 2 years in a leadership position within SaaS or tech product companies.
• Understanding of support process optimization (SLAs, KPIs, workflows, escalations, training)
• Confident using logs, APIs, and monitoring tools to investigate and resolve issues
• Strong communication skills - written and spoken English (Upper Intermediate+)
• Experience working with ticketing/CRM systems and analytics tools
• Proactive and solution-focused - someone who finds patterns and brings clarity into chaos
• Empathy, clarity, and patience in communication

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Cozy office in Kyiv: Join us at our office in the heart of the city near the Zoloty Vorota metro station, with up to 10 free taxi rides to ensure a smooth and hassle-free commute.
• Career growth support: The company provides a dedicated budget for  your professional development.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian holidays to help you stay healthy and recharge.

Excited to join us? Submit your CV and let’s get started!

📍 Локація: Київ
💼 Тип зайнятості: Повна зайнятість
🧭 Формат роботи: Офісний графік

Наша команда шукає Customer Support / Operation Specialist для забезпечення високоякісної підтримки клієнтів і розвитку операційних процесів в команді.

Про нас:
Stape — продуктова IT-компанія та лідер на ринку серверного трекінгу. Ми створюємо продукт, який змінює підхід до серверного відстеження, роблячи його простим і доступним для маркетологів та власників сайтів. Ми є технічними партнерами Meta та Snapchat і наразі нашим рішенням користуються вже понад 100 000 клієнтів по всьому світу.
 

Що входитиме до твоїх завдань:

• Обробка великого обсягу електронних листів щодня — від простих запитань до складних звернень на кілька сторінок
• Управління запитами на доступ клієнтів: перевірка, які доступи видані, забезпечення їх повноти, фоллоу-апи з клієнтами за потреби
• Підтримка комунікації: фоллоу-апи клієнтам по інвойсам, комунікація з бухгалтерією
• Організація та ведення клієнтських записів і завдань у Jira.

Твій досвід:

• Високий рівень письмової англійської (від Upper-Intermediate або вище)
• Досвід у сфері customer support, operation, клієнтського сервісу або подібних ролях
• Гарні навички email-комунікації — чітко, структуровано та професійно відповідати на запити клієнтів
• Досвід роботи з рекламою як плюс
• Знання Jira або подібних інструментів трекінгу завдань
• Самоорганізованість та уважність до деталей.

Буде перевагою:

• Досвід роботи з рекламою як плюс

Ми пропонуємо:

• Технологічний продукт: Можливість внести свій вклад в розвиток продукту, що формує майбутнє ринку серверного трекінгу.
• Культура співпраці і взаємоповаги: Розвивайтеся у дружній та відкритій команді, яка підтримує ініціативу, креативність і співпрацю.
• Затишний офіс у Києві: Приєднуйтесь до нас в офісі у центрі міста біля станції метро Золоті ворота, з додатковою підтримкою від компанії у вигляді 10 безкоштовних поїздок на таксі.
• Підтримка розвитку: Компанія виділяє бюджет на твій розвиток і навчання.
• Оплачувана відпустка для батьків: Підтримка у вигляді оплачуваної відпустки для батьків для допомоги в збереженні балансу між роботою і сім’єю.  
• Підтримка work-life балансу: необмежені лікарняні, 20 оплачуваних днів відпустки та офіційні свята по українському календарю для підтримки твого здоров'я і відновлення.
  
   

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