Solidgate

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Team and Role

As a Junior Operational Analytics Specialist, you’ll work on Chargebackhit — technology that protects online businesses from fraud and chargebacks. The product is mature but runs with the energy of a startup: things evolve fast and decisions are made quickly.

This role puts you at the heart of product operations — connecting services, monitoring performance, and working with data that protects merchants in real time. It’s an ideal opportunity to kick-start your analytics career in fintech.
 

What you’ll own

— connecting, testing, and monitoring the operation of chargeback prevention services
— working with the database
— active interaction with other teams: Analytics, Sales, and Account Management
— processing analytical requests from our clients
 

You’re a great fit if you have

— Bachelor’s or Master’s degree (completed or in progress) in analytics, programming, mathematics, or a related field
— Strong command of SQL and Excel
— Analytical thinking and problem-solving mindset
— Clear, structured communication skills
— English level Upper-Intermediate (B2) or higher
 

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Team and Role

We’re on a mission to supercharge our Infrastructure Stream, so we’re looking for a driven Infra Engineer to make it happen. Our infra engineers are dealing with a range of different challenges, from managing our services that keep Solidgate’s backend running to optimizing our cloud infrastructure.
You’ll build rock-solid, scalable systems and craft workflows that make our tech team faster, smarter, and unstoppable.

You’ll work side by side with Mykyta, our Head of Infrastructure, who’s scaled our infrastructure from the ground up. He doesn’t just set the strategy — he’s hands-on, rolling up his sleeves and driving improvements alongside the team of 4 other qualified Infra Engineers.

Interesting fact: Our Infra team is committed to the long haul — on average, they’ve been at Solidgate for 5 years, driving innovation and shaping our infrastructure every step of the way.

Explore our technology stack ➡️ here (https://solidgate-tech.github.io/)

What you’ll own

— Supercharging our CI/CD pipelines to make releases faster and smoother

— Bringing our infrastructure fully in line with Infrastructure as Code principles

— Maintaining and modernizing existing systems to keep them rock-solid

— Collaborating closely with the whole tech team

— Data Engineers, Development, and Product

— Keeping our infrastructure and processes docs up-to-date

You’re a great fit if you have

— 5+ years of hands-on experience as a DevOps or Infrastructure Engineer

— Solid Linux skills — networking, process management, storage, the whole stack

— Proven experience with AWS — VPC, EC2, ECS, RDS, CloudFront, Lambda

— Experience with the HashiCorp stack — Terraform, Vault

— Background in microservices platforms — building infrastructure with microservices in mind and designing inter-service interactions

Nice to have

— Experience working on fintech projects

— Hands-on with PCI DSS certification processes

— Development experience in Python, Go, or similar

— Familiarity with HashiCorp Packer and Consul

Why Solidgate?

• High-impact role. You’re not inheriting a perfect system — you’re building one.
• Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered.
• Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
• Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers.

• Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.

   

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

As a Junior Operations Analyst, you’ll dive into Solidgate’s internal processes and help optimize them to ensure our clients get the best payment solution on the market.

This role gives you hands-on experience at the intersection of operations, analytics, and product — working side by side with our technical and business teams to make payments seamless for businesses worldwide.

What you’ll own

— Conducting technical onboarding of new clients into the Solidgate system
— Supporting processes related to Solidgate’s payment services
— Building new workflows and optimizing existing ones
— Handling analytical requests from clients
— Setting up payment routing
— Collaborating closely with product and technical teams inside the company
— Communicating with partner banks’ technical support teams
— Detecting and resolving anomalies in the payment process

You’re a great fit if you have 

— Bachelor’s in Applied Mathematics / Systems Analysis / Software Engineering / related field (completed or in progress)
— Excellent written and verbal communication skills
— English proficiency at Upper-Intermediate level or higher
— Knowledge of SQL and Python

Nice to have

— Practical experience with Postman
— Basic knowledge of Tableau or other data visualization tools

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Team and Role

We’re looking for a proactive and detail-driven Junior Business Operations Analyst to help our team move faster, integrate smarter, and grow stronger. You’ll dive into data, streamline integrations, and bring structure to complexity — turning numbers into decisions and operations into impact.

If you love analytics, precision, and challenges that actually matter — let’s build the future of fintech together.
 

What you’ll own

— Collaboration with internal teams to resolve operational issues and maintain data consistency
— Integration improvements and rollout of new features within existing solutions
— Cross-functional collaboration with engineers in Scrum processes to achieve team goals 
— Communication with partner banks’ technical support on operational and technical matters
— Implementation and optimization of operational processes to drive efficiency

You’re a great fit if you have

— Bachelor’s or Master’s degree (completed or in progress) in analytics, programming, mathematics, or a related field
— Practical knowledge of SQL
— English proficiency at B1+ level or higher
— Clear and confident communication, both written and verbal
— Proactive attitude and readiness to take on challenges
— Understanding of software development fundamentals

Nice to have

— Practical experience with Postman
— Hands-on experience in business analysis

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

At Solidgate, we’re not just hiring — we’re building the team that will shape the future of fintech in Europe.

Here in Recruitment, we know how to boost reply rates when everyone says “the market is dry.” We speak Boolean fluently and see LinkedIn, GitHub, and Telegram not as platforms but as treasure maps leading to exceptional talent. ⚡

Now, we’re looking for a Talent Researcher who treats sourcing as both an art form and a strategic challenge — someone ready to join the mission of finding and engaging top talent.

What you’ll own

— Hunting top talent using every sourcing method you know — and some you’ll invent

— Partnering with recruiters and hiring managers to design bold, data-driven search strategies

— Building and maintaining pipelines of high-potential candidates across global markets

— Tracking sourcing metrics and transforming data into actionable insights

— Experimenting with tools and automations to push sourcing efficiency to the next level

— Crafting outreach that candidates can’t ignore — turning cold messages into real conversations

You’re a great fit if you have

— 1 year of sourcing or recruiting experience

— Strong research skills and the ability to uncover hidden talent

— Analytical mindset and love for metrics, dashboards, and reports

— Copywriting skills that make candidates want to answer you

— Curiosity, creativity, and a results-driven approach

Why Solidgate?

— Big mission: we’re shaping the future of payments for global businesses, and we’re scaling at full speed.

— Ownership culture: initiative comes first. If you bring an idea, you’ll lead it through.. What you build today can be company-wide tomorrow.

— People you’ll learn from: smart, fun and ambitious teammates who raise the bar and support each other.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

What You Will Own
You’ll work on foundational products that millions interact with daily. You’re the architect of that first “wow.”
 

Your scope includes:

• Payment Form & Payment Link — let merchants plug in Solidgate and start accepting payments within hours
• E-commerce Integrations — turnkey adapters for Shopify, WooCommerce, Magento, etc., enabling broad merchant access

• SDKs — developer toolkits that make the technical integration intuitive and seamless

   

Why This Is Sexy

• High-visibility impact: you shape the first impression of Solidgate
• Global reach: your products connect businesses and users all over the world
• Developer-first mindset: you're making life easier for engineers — they’ll thank you
   

Team Setup

We build cross-functional teams. The Connectivity team consists of — Product Manager (you :)), Tech Lead, 2 Backend Engineers, 3 Frontend Engineers, and 1 AQA Engineer. 
 

What to Expect — The B2B and Fintech Reality

This domain has challenges:

• Deep product domain, many edge cases
• Lots of detailed logic and integration scenarios
• You have space for creativity — yet always deliver exactly what the customer needs
   

Our ideal candidate? 

Has 3+ years of experience as a Product Manager with an understanding of payments, e-commerce, or checkout products. Skilled in prioritization, roadmap planning, and trade-off decisions, with a strong command of analytics tools and metrics. You communicate clearly and lead cross-functional teams effectively.
 

Why Join Solidgate?
High-impact role. You’re not inheriting a perfect system — you’re building one.
Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered.
Part of Endeavor — a global community of the world’s most impactful entrepreneurs. We’re proud to be the first payment orchestrator from Europe to join — and to share our expertise within a network of outstanding global companies.
Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers. We’re also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes.
Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.
 

📩 Ready to become a part of the team? Then, cast aside all doubts and click “apply”.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

Our Helpdesk team (2 SysAdmins total) owns the internal systems Solidgate runs on: secure access, device fleet, office network, and core corporate tooling. As a Helpdesk Lead, you will own the function end-to-end: define service standards, drive operational discipline, and eliminate manual work through automation.

Scope includes cross-platform fleet management (MacOS / Linux / Windows), identity & access, asset lifecycle, network reliability, and administration of Google Workspace, Microsoft 365, and Atlassian environments. This role partners directly with Engineering, Security, and Leadership to maintain a predictable, safe, and scalable internal IT environment — enabling teams across Solidgate to move fast without friction.

If you take ownership, execute fast, automate what doesn’t scale, write clear docs, communicate with intent, and operate as a strong leader on a team — this is your call!

What you’ll be in charge of

• The Helpdesk function — from daily operations to long-term strategy;
• Maintenance and monitoring of the office network equipment, access control systems, and overall network performance;
• Overseeing office hardware lifecycle: procurement, setup, maintenance, and replacement;
• Management and optimization of corporate software licenses, employee access rights, and security compliance;
• Supervision of the configuration and support of MacOS, Linux, and Windows environments;
• Automation and standardization in onboarding/offboarding and access management;
• Administering Google Workspace, Microsoft 365, Jira, and Confluence environments;
• Technical operations during company events (streaming, AV setup, etc.);
• Proactive monitoring, incident management, and documentation processes;
• Collaboration with leadership to define IT policies, SLAs, and internal service standards.
   

You’re a great fit if you have

• 3+ years of experience in SysAdmin / IT Support / HelpDesk roles (including team or function ownership);
• Solid understanding of networking (VLANs, IPsec, DNS, etc.);
• Strong experience with MacOS, Unix/Linux, and Windows administration;
• Hands-on experience with Google Workspace, Microsoft 365, Jira/Confluence, and Access Control Systems;
• Excellent troubleshooting, prioritization, and communication skills;
• Initiative and ownership mindset — you don’t just solve issues, you improve systems;
• Experience in process building, automation, and IT asset management will be a strong plus.
   

Why Join Solidgate?

• Shape our culture. Lead initiatives that define how our teams collaborate and thrive across multiple locations.
• Your ideas count. Enjoy real autonomy — pitch, test, and implement programs that improve the employee experience.
• Room to experiment. Try new approaches to workplace happiness and engagement with full support from leadership.
• Impact & visibility. See the results of your work directly in team satisfaction and company culture.
• Collaborative environment. Work with energetic, curious colleagues who celebrate wins together.

The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Mission and Vision
 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role
 

Our Customer Support team is the first point of contact for merchants and partners across the globe, delivering fast, thoughtful support when it matters most. They are the voice of our customers, working hand-in-hand with product and engineering teams to enhance experiences and keep exceptional service at the core of everything we do.
 

We’re looking for a Customer Support Agent who takes ownership of customer issues, goes the extra mile to find solutions, and helps shape the way we support our customers every day.
 

Working with us, you’ll have:

• no repetitive or routine tasks;
• the opportunity to dive into the details of the payment world;
• experience with a complex B2B fintech product;
• the chance to become a strong professional in a challenging industry.

What you’ll be doing

• handling incoming L1 support requests;
• ensuring SLA compliance and timely communication;
• providing quick, clear, and professional feedback to clients;
• monitoring recurring questions and suggesting improvements for the knowledge base.
   

What you’ll need

• Bachelor’s or Master’s degree, either completed or underway;
• strong analytical skills;
• ability to prioritize tasks and manage multiple requests simultaneously;
• English proficiency at Upper-Intermediate level or higher.
   

Nice to have

• Basic knowledge of SQL.
• Previous experience in customer support.
   

Work schedule

• 3 evening shifts (15:30–00:00) — 2 days off;
• 3 morning shifts (07:30–16:00) — 2 days off;
• 3 night shifts (23:30–08:00) — 2 days off.
   

Why Solidgate?

No internships here — we build careers. Get hands-on from day one and make a real impact.
Your work = real outcomes. Shape how global companies move money.
Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
Flex your schedule. Balance studies and work with flexible hours that fit your life.
Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.

Hiring process: Intro call with a recruiter, Interview with the team, Test task, Final interview with the CEO
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.
 

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Our Mission and Vision
At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders - the ones shaping the digital economy - with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

Why are we introducing Product Ops

Think of 🏎️ Product Ops as the pit-crew for our product org - the crew that keeps the car running at optimal speed while the drivers (PMs, designers, engineers) focus on steering, innovation, and delivering value.
Digital product work is unpredictable - delays, messy data, broken handoffs, tool chaos - those can easily turn “sprints” into sludge. Product Ops is what stands between that chaos and the ability to deliver clean, high-velocity, high-quality work.
Instead of building the product itself, Product Ops builds and runs the operating system - frameworks, tools, workflows - so that the rest of the org can move fast, aligned, and without friction.
Product Ops isn’t “just operations” - instead, it’s a force multiplier.
 

What You Will Own

– Product governance & execution framework: planning, prioritization, roadmap governance, delivery quality
– Product & delivery standards: creation, rollout, scaling
– Product & delivery metrics: velocity, predictability, quality - dashboards & reporting
– Team management: Design & Tech Writing as a single service function with clear SLA & capacity planning
– Customer feedback system: collection, structuring, and integration into discovery & planning
– Operational partnership with the CPO on execution, optimization, and scaling topics
 

Why This Role Is a Career Accelerator

– High-impact role - you directly shape how the entire product organization works
– N-1 level to the CPO - real strategic influence, not a support role
– Immediate measurable impact - your work instantly affects delivery speed, transparency, and quality
– You build from zero - no legacy chaos, no rigid structures
– Wide operational playground - planning, discovery, delivery, rituals, documentation, metrics
 

Team Setup

You will directly lead: Tech Writing & Product Design Team
Your lead & mentor: Artem Sadurskyy
 

Our Ideal Candidate

– Proven experience in Product Operations, Product Management, Delivery, or Program Management, driving complex initiatives from idea to impact
– A track record of building, improving, or scaling product processes that actually work - and keep working as teams grow
– Hands-on people leadership experience, supporting teams, setting clear expectations, and raising the bar
– Strong command of planning, discovery, and delivery, with confidence in:

- prioritisation and roadmap governance
- capacity planning and SLAs
- product and delivery metrics (velocity, predictability, quality)
– Fluency with modern product tools: Jira, Confluence or Notion, Figma, and analytics platforms
– A data-driven mindset, comfort with ambiguity, and the ability to turn complexity into clarity
 

Soft skills that truly matter here: systems thinking, clear structured communication, ability to influence without authority, leadership & ambition, results-oriented mindset, conflict management, and strong cultural fit.
 

The Points That Make You Stand Out
Experience in fintech/payments, B2B, and marketing acquisition.
 

Why Join Solidgate?
High-impact role. You’re not inheriting a perfect system - you’re building one
Great product. Solidgate is the financial infrastructure for modern Internet businesses: from subscriptions to fraud, chargebacks, and indirect tax
Part of Endeavor. A global community of the world’s most impactful entrepreneurs
Massive growth opportunity. This role will be a career-defining move
Top-tier tech team. Proven engineers, modern engineering culture, CI/CD, metrics, automation

📩 Ready to become a part of the team? Then, cast aside all doubts and click “apply”