Softsich

Hi!
We’re excited to introduce you to Softsich! We're a young, fast-growing company making our way in the iGaming market. You have a great opportunity to join us as a VIP Account Manager and grow to new heights together!
 

Key Responsibilities:

• Build trust-based, long-term, and strong relationships with product users through communication across various channels (email / messengers / calls), regularly collecting feedback and identifying client needs.
• Encourage clients to stay active and engage with additional services and promotional tools offered by the product and VIP service.
• Increase customer loyalty and service quality through a personalized communication approach.
• Handle objections with the goal of retaining clients.
• Work with automated reports to better understand VIP customer behavior patterns and use this data to provide top-tier service.
• Follow planned KPIs to improve personal performance.
   

Our Ideal Candidate Has:

• 1+ years of experience in Retention / Account Management or customer service (experience with VIP clients is a plus).
• Fluent English (German is a plus).
• Proactive attitude, strong listening skills, and the ability to understand both client and team needs.
• Experience working with clients from Europe, Canada, and Australia.
• Background in iGaming, financial services, or phone-based sales.
   

Why Join Us:

• Competitive salary with growth opportunities.
• An incredibly friendly team where everyone is open to sharing, helping, and supporting.
• 24 vacation days, holiday greetings, team-building events, and educational initiatives.
• No resources, partnerships, or energy tied to the aggressor state.
• Direct influence on overall company results.
   

Send us your CV now to learn more!

Hi!
We are Softsich, a young and ambitious company rapidly growing in the iGaming industry.
We’re inviting you to become part of our success as a VIP Account Manager. If you’re proactive, skilled at building trust-based relationships, and passionate about customer service — this is your chance!
 

Key Responsibilities:

• Establishing trustful, long-term, and strong relationships with product users through various communication channels (email / messengers / calls), collecting feedback regularly, and identifying customer needs.
• Encouraging clients to stay active and use additional services and promo tools offered by the product and VIP service.
• Increasing loyalty and service quality through personalized communication.
• Handling objections to retain clients within the product.
• Collaborating with other teams to ensure effective client interaction and improve customer experience.
• Meeting planned KPIs to enhance personal performance.
   

Our ideal candidate has:

• German language proficiency at B2+ level (English — B2+) — Must Have
• 1+ years of experience in Retention/Account Management or Customer Support roles.
• A proactive mindset, strong listening skills, and the ability to understand both client and team needs.
• Experience working with clients from Europe, Canada, and Australia.
• Background in iGaming, finance, or telesales.
• Experience with the SoftSwiss platform is a plus.
   

Why join us?

• Competitive salary with room for growth.
• Incredibly friendly team where everyone is eager to share knowledge, help, and support each other.
• 24 vacation days, holiday greetings, team buildings, and educational initiatives.
• Not a single joule of energy goes to the aggressor country, its related businesses, or partners.
• Direct influence on the company’s overall success.
   

Dreaming of a place where your daily work truly makes an impact? 🌟
Then welcome to Softsich! This is your opportunity to dive into the world of iGaming, where everything depends on your proactivity, determination, and drive to achieve more!

🌟 Ready to scale partnerships with impact?
 

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Affiliate Manager who’s ready to grow with us and strengthen our bold, fast-moving partner program that’s already making noise in the affiliate market.

At Softsich we:

• Launch new products every quarter.
• Hold leading positions across global markets (NL, IE, GR, DE, BE, LX, ES, PT, FR).
• Actively develop our own platform.
• Showcase at top industry conferences with our own booth.

Here you’ll become a vital part of our marketing team and drive productive collaborations with partners across key markets.

Your key responsibilities will include:

• Building relationships with partners: maintaining and developing cooperation with existing partners (RS, CPA, Hybrid, Flat fee, EPC). Driving profitability growth through active communication and campaign analysis.
• Acquiring new partners: identifying, negotiating, and onboarding new RS, CPA, Hybrid, Flat fee partners to expand the network.
• Performance analysis: monitoring and analyzing partner activities, defining KPIs, and providing reports with recommendations for improvement.
• Budget management: controlling the marketing budget, maximizing ROI, and collaborating with analysts to optimize efficiency.
• Brand promotion: representing the company at industry events (exhibitions, conferences) and building brand awareness of the partner program.
• Cross-team collaboration: working closely with Retention, Support, Outbound, Product, and Analytics teams to optimize the sales funnel.
• Business trips: attending international conferences to network, research markets, and showcase our products.
   

It’s a match if you have:

• 2+ years of experience in affiliate or partner marketing in a similar role.
• Strong experience with global markets (NL, IE, GR, DE, BE, LX, ES, PT, FR).
• Deep knowledge of RS, CPA, Hybrid, Flat fee models.
• Strong negotiation skills and ability to close profitable deals.
• Advanced English proficiency (B2+).
• Proficiency with analytical tools and reporting.
• Personal qualities: proactivity, accountability, communication skills.

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and business trips.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
  
   

🚀 Send over your CV now — we’d love to get to know you better!

Hi there! 

We’re excited to introduce you to Softsich - a dynamic company driving innovation in the IT industry. We create large-scale B2B platforms.

We are looking for an experienced Infrastructure Lead to take ownership of our IT operations and internal systems. You’ll shape and continuously improve IT processes, ensure stability and scalability of our infrastructure, and lead a talented team that keeps everything running smoothly.

Your responsibilities will include:

• Own and continuously improve the IT Service Management (ITSM) process.
• Manage and optimize the IT operations budget.
• Define, track, and enhance operational KPIs and SLAs.
• Oversee IT asset management and vendor relationships.
• Ensure availability, performance, and scalability of internal infrastructure — including monitoring and networking.
• Improve and maintain backup, disaster recovery (DR), and business continuity (BCP) strategies.
• Lead HelpDesk operations and ensure excellent internal support.
• Collaborate with the Security Team to enforce and evolve security policies and practices.
• Manage cloud environments and SaaS services (AWS, GCP, Azure, and beyond).

It’s a match if you have:

• 5+ years in IT operations and infrastructure management
• 2+ years in a leadership or managerial role
• Proven experience with ITSM frameworks (ITIL)

Technical Competence in:

• ITSM: Jira Service Management
• Cloud: AWS, GCP, Azure
• Monitoring: Grafana, Prometheus, Datadog, Zabbix
• Automation: Ansible, Terraform, Python, Bash
• Networking: VPN, Firewalls, Load Balancers
• Security: IAM, SSO, ISO27001, Secret management
• Collaboration: Atlassian, Slack, Google Workspace
• Strong leadership and cross-functional communication
• Analytical mindset and process optimization skills
• Budget management and vendor coordination
• Incident ownership and calm crisis management

What We Offer:

• Flexible schedule and freedom to choose: work remotely or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

🚀 Ready to join a team where numbers have meaning and character?
 Then welcome on board — let’s grow smarter together!

Hi there! We’re Softsich 👋
A young, ambitious international tech company building scalable B2B digital platforms. We’re growing fast, experimenting boldly, and constantly evolving — and now we’re looking for more than just a Head of HR/ HRD. We’re searching for the architect of our entire People system.

At Softsich, we believe that culture isn’t a poster on the wall — it’s the way decisions are made. We’re looking for someone who can help us build this culture systematically — through structure, analytics, trust, and mature people practices.

Key Responsibilities:

1️⃣ HR Strategy

• Develop and implement an HR strategy aligned with overall business goals.
• Introduce HR analytics (capacity, retention, cost per hire).
• Define and manage meaningful People KPIs.

2️⃣ Organizational Design & Structure

• Build a functional company structure, taking into account project-owner roles.
• Plan team growth (hiring plan) in partnership with Finance and Operations.
• Conduct “capacity vs. demand” analysis to ensure sustainable scaling.

3️⃣ Culture & Engagement

• Strengthen company culture and core values.
• Implement feedback systems (surveys, HR Pulse, 1:1 meetings).
• Launch retention, wellbeing, and recognition programs.

4️⃣ Talent & Development

• Establish performance management systems (KPI, OKR, 360 review, PDP).
• Build a leadership pipeline for key positions.
• Oversee L&D initiatives: internal programs and external training.

5️⃣ Recruitment & Employer Branding

• Scale recruitment operations and build a robust metrics system.
• Develop localized EVP (Employer Value Proposition) for different markets.
• Strengthen the company’s presence on Glassdoor, LinkedIn, and local platforms.

6️⃣ Compensation & Benefits

• Design a grading system and transparent C&B policies.
• Balance between fixed pay, bonuses, and LTIP.
• Conduct regular salary reviews and market competitiveness analyses.

7️⃣ HR Operations & Compliance

• Implement and manage HRIS/ATS systems (e.g. BambooHR, PeopleForce).
• Oversee HR processes: onboarding, offboarding, documentation.
• Ensure compliance with local employment laws across multiple countries.

Requirements:

• Proven experience as an HR Director / Head of HR in an international company (250+ employees).
• Deep understanding of multi-geo and multi-project structures (tech / paytech / e-commerce).
• Strong background in HR analytics, HRIS systems, and change management.
• Expertise across recruitment, L&D, C&B, and performance management.
• Strategic mindset, systems thinking, and confident communication with business stakeholders.

What We Offer:

• Flexible schedule and work format: fully remote or offices in Warsaw / Kyiv — your choice.
• 24 paid vacation days, paid sick leaves, and health insurance (UA-based; other regions in progress).
• A supportive, knowledge-sharing team that values expertise and collaboration.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and genuine human connection beyond work.
• And most importantly — zero joules of energy go to the aggressor state, its affiliated businesses, or partners.

If you see people not as resources but as the driving force of business — you might just be the voice and heart of Softsich ❤️

📩 Send us your profile — let’s build a strong People culture together!

Hi there!

We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing product company that creates innovative digital products and confidently expands our presence in global markets.

We are looking for a Middle Product Manager🚀

💼 Responsibilities:

• Create and maintain an up-to-date product roadmap aligned with company goals and market needs.
• Manage the product backlog by prioritizing features, user stories, and tasks to ensure maximum delivery efficiency.
• Collaborate closely with design, engineering, and marketing teams to deliver high-quality products on time.
• Communicate with external partners (SoftSwiss, Digitain, etc.) on technical integration matters.
• Collect and analyze data, conduct customer development interviews.
• Research competitors and market trends to identify opportunities for innovation.
• Improve user experience by applying UX principles to enhance product usability and customer satisfaction.
• Ensure transparency and alignment among all team members throughout the product development lifecycle.
• Continuously monitor and analyze product performance metrics to support informed decision-making.

🧩 Requirements:

• Product Management experience: 3+ years with a strong focus on platform, infrastructure, or system-level product development;
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Experience working in cross-functional teams with engineering, QA, and project managers;
• Proficiency with tools like Jira, Confluence, Figma, Miro, Hotjar, GA, Tableu;
• Ability to work with documentation, system mapping, and requirements grooming in close collaboration with tech teams;
• Systems-oriented, pragmatic mindset with a focus on clarity in processes and architecture.

🌱 We offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
  
   

Softsich is looking for a strategic yet hands-on Product Manager who’s ready to take charge of product evolution, work closely with cross-functional teams, and bring real business value.

 📩 Send us your CV today!

Hi there! 👋
At Softsich, we create large-scale B2B platforms - and now we’re looking for a Financial Analyst who thinks in numbers, spots trends, and speaks the language of data.
Your insights will help us move faster, smarter, and with precision.

Your Responsibilities:

– Analyze key company metrics across departments.
– Monitor expenses and ensure they align with approved budgets and agreements.
– Reconcile platform reports with Tableau data.
– Perform ad-hoc analytics at management’s request.

What We’re Looking For:

– Education: A degree in Economics, Finance, or Data Analytics.
– Experience: At least 1 year of experience as an analyst, preferably in the marketing industry.
– Data Skills: Advanced Excel proficiency and hands-on experience with BI tools such as Tableau.
– Analytical Mindset: Ability to dive deep into data, identify trends, and deliver actionable insights.
– Communication Skills: Strong ability to present financial information clearly and concisely, both in writing and verbally.
– Team Player: Experience collaborating effectively across departments to achieve shared goals.
– Organization & Attention to Detail: Ability to manage multiple priorities while maintaining accuracy and structure.

What We Offer:

– Flexible schedule and freedom to choose: work remotely or from our offices in Kyiv or Warsaw.
 – 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
– A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
– Coverage for professional events and training.
– Birthday gifts, team buildings, and genuine team connection.
– Zero energy or business ties with the aggressor country — and we’re proud of that.

🚀 Ready to join a team where numbers have meaning and character?
 Then welcome on board - let’s grow smarter together!

Hi there!
We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing product company that creates innovative digital products and confidently expands our presence in global markets.
We are looking for an Administrative/Executive Operations Partner🚀

What you’ll be doing:

• Personal support for C-level executives: handling personal tasks, coordinating projects, assisting in planning and organizing daily schedules.
• Office administration in Warsaw: managing supplies and purchases, liaising with vendors, organizing deliveries, and monitoring office expenses.
• Business travel organization: booking tickets and accommodation, handling logistics, and supporting participation in conferences.
• HR team support: organizing team-building activities, coordinating company merchandise and gifts for employees and partners.
• Remote support for the Kyiv office: overseeing internal processes that can be managed remotely.

It’s a match if you have:

• At least 1 year of experience in a similar position.
• Excellent organizational skills and strong attention to detail.
• Ability to work efficiently in a multitasking environment and meet deadlines.
• Hands-on experience in travel arrangements, supplier and contractor coordination.
• A high level of responsibility and strong communication skills.
• Conversational Polish (for daily communication with vendors).
• Confident use of Excel / Google Sheets (budgets, tables, reporting).
• Residence in Warsaw.

We offer:

• Comfortable office in Warsaw
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Hi there!
We’re excited to introduce you to Softsich - a dynamic company driving innovation in the IT industry.
Our greatest value is our people. To ensure a high-quality onboarding experience and continuous support for our team, we’re looking to welcome a proactive and enthusiastic HR People Partner to join our amazing team!

Responsibilities:
- Full-cycle HR process management for assigned teams (onboarding, development, engagement, retention).
- Building strong partnerships with team leaders: providing support in talent management, employee development, and conflict resolution.
- Supporting the adaptation of new employees: from onboarding through to successful completion of the probation period.
- Initiating and implementing activities to boost team engagement, including team-building events and regular internal initiatives.
- Contributing to the development of the company’s HR processes and optimizing existing practices.
- Conducting HR research and surveys, analyzing results, and improving processes based on the insights.
- Actively participating in the development of corporate culture: promoting company values, supporting internal communications, and strengthening team collaboration.

Requirements:
- 2+ years of experience in HR / People Partnership roles within IT companies.
- Proven experience working closely with teams and individuals (building effective team communication, monitoring team morale, selecting appropriate motivation tools).
- Strong understanding of the full People Management cycle — from onboarding to exit interviews.
- Awareness of the importance of HR analytics and its role in supporting management decisions.
- Confident user of Google Sheets and basic analytical tools.
- Experience working with HR CRM systems (e.g., PeopleForce, BambooHR, HiBob, etc.).
- Hands-on experience in implementing key HR processes such as 1:1 meetings and performance reviews.

Nice to have:

- Polish language proficiency at B1 level
- Experience in organizing team-building activities 

We offer:- A competitive salary.
- Hybrid work format (office + remote) in Warsaw office
- Flexible working hours.
- An incredibly friendly team where everyone is ready to share knowledge, help, and support one another.
- 24 working days of paid annual vacation.
- Paid sick leave.
- Health insurance (available for specialists based in Ukraine / Poland).
- Conference and business travel expenses covered (only for roles where this is relevant — e.g., Marketing).
- Birthday greetings (because you matter!).
- Online and offline teambuilding events.
- Corporate celebrations.
 

Hi!
We’re excited to introduce you to Softsich! We're a young, fast-growing company making our way in the iGaming market. You have a great opportunity to join us as a VIP Account Manager and grow to new heights together!

Key Responsibilities:

• Build trust-based, long-term, and strong relationships with product users through communication across various channels (email / messengers / calls), regularly collecting feedback and identifying client needs.
• Encourage clients to stay active and engage with additional services and promotional tools offered by the product and VIP service.
• Increase customer loyalty and service quality through a personalized communication approach.
• Handle objections with the goal of retaining clients.
• Work with automated reports to better understand VIP customer behavior patterns and use this data to provide top-tier service.
• Follow planned KPIs to improve personal performance.

Our Ideal Candidate Has:

• 1+ years of experience in Retention / Account Management or customer service (experience with VIP clients is a plus).
• Fluent English (German is a plus).
• Proactive attitude, strong listening skills, and the ability to understand both client and team needs.
• Experience working with clients from Europe, Canada, and Australia.
• Background in iGaming, financial services, or phone-based sales.

Why Join Us:

• Competitive salary with growth opportunities.
• An incredibly friendly team where everyone is open to sharing, helping, and supporting.
• 24 vacation days, holiday greetings, team-building events, and educational initiatives.
• No resources, partnerships, or energy tied to the aggressor state.
• Direct influence on overall company results.

Send us your CV now to learn more!

🌟Ready to design scalable data solutions and influence product growth?

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for a Data Engineer eager to grow with us and bring modern data engineering practices into high-load solutions.

Your key responsibilities will include:

• Extending the existing data warehouse (AWS: Redshift, S3, EMR) with dbt.
• Developing and maintaining data pipelines (Kafka, MongoDB, PostgreSQL, messaging systems) using AWS Glue.
• Building and optimizing data models for analytics and reporting (dbt, SQL).
• Creating data verification scripts in Python (pandas, numpy, marimo / Jupyter Notebook).
• Maintaining infrastructure for efficient and secure data access.
• Collaborating with product owners and analysts to provide insights.
• Ensuring data quality, integrity, and security across the lifecycle.
• Keeping up with emerging data engineering technologies and trends.

It’s a match if you have:

• 1+ year of experience as a Data Engineer.
• Strong understanding of data warehousing concepts and practices.
• Hands-on experience with AWS (EC2, S3, IAM, VPC, CloudWatch).
• Experience with dbt.
• Proficiency in SQL, PostgreSQL, and MongoDB.
• Experience with AWS Glue.
• Knowledge of Kafka, SQS, SNS.
• Strong Python skills for automation and data processing.
• Ukrainian — C1 level or native.
• English — Intermediate (written and spoken).
• You are proactive, communicative, and ready to ask questions and offer solutions instead of waiting for answers.

Nice to have:

• Knowledge of other cloud platforms (Azure, GCP).
• Experience with Kubernetes, Docker.
• Java/Scala as additional tools.
• Exposure to ML/AI technologies.
• Experience with data security tools and practices.

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

🚀 If you’re ready to build scalable and impactful data solutions — send us your CV now, we’d love to get to know you better!

Hi there! We’re excited to introduce you to Softsich — a fast-growing, ambitious company. You have a great opportunity to join us as a Senior Product Manager and grow together with our team!
Senior Product Manager to lead one of our LiveOps & Gamification SaaS solutions used by entertainment brands worldwide.
If you’re passionate about product analytics, user engagement, and strategic growth — this role is for you.

Your key responsibilities will include:

• Managing the product as a LiveOps / Gamification platform for partner brands (B2B SaaS).
• Developing and implementing product strategy, roadmap, and release priorities.
• Analyzing client needs and feedback, forming technical and business requirements.
• Planning and monitoring product features.
• Working with metrics such as retention, engagement, and monetization.
• Collecting and analyzing data together with analysts.
• Preparing product specifications, user stories, and acceptance criteria.
• Synchronizing with Dev / QA / Art / Support / Tech Setup / Sales teams.
• Monitoring the competitive market.

It’s a match if you have:

• You have 4+ years of experience in product management and a strong understanding of B2B SaaS integrations.
• Understanding of business metrics: Turnover, GGR, RTP, Bonus Cost, Conversion, Retention, LTV.
• Experience working with BI systems (Tableau, Power BI) and databases (ClickHouse, SQL).
• Understanding of the B2B SaaS client side — how the product integrates into client platforms and what business goals it addresses.
• Experience managing releases, sprint planning, and task tracking in Jira/Notion.
• Knowledge of UX patterns and ability to define UI requirements.
• Experience with AI tools and their integration into product workflows or business processes.
• Your English is at Upper-Intermediate level (spoken and written).

What we offer:

• Flexible schedule and the choice between remote work or offices in Warsaw and Kyiv
• 24 paid vacation days, sick leaves
• A friendly team that supports, shares knowledge, and values initiative.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and genuine human connection beyond work.

🚀 Send your CV now — let’s create something exceptional together!

Hi there!

We’re excited to introduce you to Softsich — a fast-growing, ambitious company. You have a great opportunity to join us as a Middle Sales Manager and grow together with our team!

Responsibilities:

• Lead Generation & Prospecting — identifying potential clients and building a strong pipeline.
• Demo Conducting — running engaging product demonstrations tailored to client needs.
• Invoicing — preparing and managing invoices for clients.
• Upsale — identifying opportunities for account expansion and additional sales.
• Pipeline Management — maintaining visibility and control over the entire sales funnel.
• Analytics and Reporting — tracking KPIs, conversion rates, MRR/ARR, churn, and LTV.
• CRM Management — keeping all client and sales data up to date and organized.
• Representative Function — participating in conferences and representing the company in external communications.

Requirements:

• 2+ years of experience in B2B sales (preferably in FinTech, e-commerce, IT, or SaaS).
• Advanced English proficiency — both written and spoken.
• Strong knowledge of sales techniques and best practices.
• Excellent negotiation and deal-closing skills.
• Experience working with analytics — interpreting CRM data, conversions, MRR/ARR, churn, and LTV.
• Experience conducting SaaS product demos (storytelling and customized scenarios).
• Ability to quickly master product functionality and interfaces.
• Strong analytical skills — ability to understand client business processes and identify product value points.

What we offer:

• Flexible schedule and the choice between remote work or offices in Warsaw.
• 24 paid vacation days, sick leaves
• A friendly team that supports, shares knowledge, and values initiative.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and genuine human connection beyond work.

🚀 Send your CV now — let’s create something exceptional together!

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for a Treasury Manager — a proactive and detail-oriented professional.
The main goal of the Treasury Manager is to maintain full financial control and transparency by ensuring timely settlements, accurate reconciliations, and optimal fund distribution across all operational accounts.
 

Your responsibilities will include:
— Commission Control: Monitor and verify commission accuracy across all payment methods; detect anomalies and optimize routing costs.
— Fee & Cost Management: Review fee-to-volume ratios, identify high-cost flows, and collaborate with BizDev and Tech teams to improve efficiency.
— Settlements: Oversee PSP/bank settlements, ensure timely fund flows, and minimize outstanding balances.
— Cash Flow & Liquidity: Manage short- and mid-term liquidity, plan currency conversions, and maintain optimal operational reserves.
— Reconciliation & Invoicing: Ensure accurate reconciliation between PSPs and internal systems; manage invoice receipt and validation.
— Reporting: Deliver regular reports on payment costs, commissions, and settlement KPIs; support budgeting and forecasting.
— Process Improvement: Implement treasury controls and automation; enhance efficiency and risk mitigation.
— Cross-Functional Collaboration: Work closely with Finance, Risk, Compliance, and BizDev to align treasury operations with company goals.
 

It’s a match if you have:
— 2+ years of experience in treasury, finance, or payments, ideally within international or high-volume online businesses.
— Strong understanding of payment providers (PSPs, EMIs, banks), settlement models, commissions, MDR, and rolling reserves.
— Proven experience in reconciliation, balance verification, invoicing, and financial reporting.
— Solid knowledge of cash flow management, liquidity planning, and multi-currency operations.
— Advanced Excel / Google Sheets skills (pivot tables, formulas, visualization); experience with Tableau / Power BI / Looker Studio is a plus.
— Familiarity with payment orchestration platforms (e.g., PaymentIQ, Praxis, BridgerPay, PayAdmit, etc.).
— Awareness of risk control, AML/Compliance standards, and internal financial SOPs.
 

What we offer:
— Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
— 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
— A supportive, friendly team where knowledge-sharing is part of the culture.
— Coverage for professional events and learning.
— Birthday greetings, team buildings, and warm human connection beyond work.
— Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Apply now and become part of Softsich’s growth story 🚀

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re currently looking for a skilled Atlassian Engineer to strengthen our team and help us elevate our internal tools and workflows.
 

Your responsibilities will include:
— Administer and configure Jira Software, Jira Service Management, Confluence to support business needs.
— Design and maintain complex workflows, permission schemes, screens, and custom fields.
— Develop and maintain automations
— Configure and support advanced project management and reporting tools.
— Build and optimize dashboards and reports using JQL and marketplace apps.
— Work closely with stakeholders to gather requirements and translate them into Jira/Confluence solutions.
— Maintain system integrity and performance across environments, including troubleshooting and issue resolution.
— Document configurations, scripts, and architectural decisions.
 

It’s a match if you have:
— 3+ years of hands-on experience administering Atlassian tools (Jira, Confluence, JSM).
— Expert-level understanding of Atlassian Products configurations.
— Proficient in using ScriptRunner or PowerScript for automation and customization.
— Experience with key marketplace apps: Tempo Suite (Timesheets, Planner, Cost Tracker), Xray or Zephyr Scale (Test Management), Advanced Roadmaps (Plans).
— Strong JQL and Jira reporting skills.
— Ability to work independently, communicate clearly, and collaborate with both technical and non-technical teams.
 

What we offer:
— Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
— 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
— A supportive, friendly team where knowledge-sharing is part of the culture.
— Coverage for professional events and learning.
— Birthday greetings, team buildings, and warm human connection beyond work.
— Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

 

Apply now and become part of Softsich’s growth story 🚀