Softsich

Hi there!We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.

We are growing rapidly and are looking for a Head of Payments who will take ownership of our payment domain and help scale payment operations, processes, and integrations to the next level.

We are looking for a strategic and business-oriented Head of Payments who will lead and scale the company’s global payment function.

Key focuses of the role:
— reducing processing costs and improving approval rate;
— developing the Payments BizDev pipeline and expanding PSP coverage across new GEOs;
— independently making decisions regarding contracts, payment providers, and payment routing within the scope of responsibility, without constant escalation to C-level;
— scaling payment infrastructure to support active business growth and the launch of 20+ products within the next 12–18 months.

Responsibilities

— Building and executing the Payments strategy roadmap for 12–24 months
— Developing and scaling partnerships with PSPs, banks, gateways, and aggregators
— Independently leading negotiations, re-negotiations, and signing contracts with payment providers
— Developing and scaling the Payments BizDev pipeline
— Managing payment infrastructure: own platform, white-label solutions, deposits/payouts, alternative payment methods— Optimizing payment routing, cascading logic, and transaction performance
— Monitoring key payment metrics
— Coordinating treasury and settlement processes together with the Finance team
— Managing payment operations and risk-related cases in collaboration with Risk & Compliance teams
— Building and developing the Payments team
— Coordinating launches of new products and payment integrations— Cross-functional collaboration with Product, Tech, Finance, Risk, Legal, and Compliance teams
— Preparing payment reporting, KPI tracking, and business initiatives for the leadership team
— Representing the company at international fintech and payment conferences

Requirements

— 5+ years of experience in Payments
— 3+ years in a Head / Director level role with direct managerial responsibility
— Practical experience working with regulated payment environments— Experience working with complex payment infrastructure and alternative payment methods
— Strong network among PSPs, banks, gateways, and payment providers
— Experience building and scaling the Payments BizDev pipeline— Practical experience with payment orchestration and PSP integrations
— Deep understanding of payment metrics and payment economics
— Experience building and developing Payments teams
— Understanding of PSD2, AML/KYC, compliance, and regulatory frameworks
— Confident use of Excel / Google Sheets, BI tools (Power BI, Tableau), PSP back-office systems, and payment aggregation platforms
— Data-driven mindset and the ability to make decisions based on metrics and business impact

Nice to have

— Experience on the PSP / payment gateway / aggregator side— Experience building a Payments function from scratch
— Practical experience in treasury / liquidity management
— Financial or legal education
— Active network within the international payment ecosystem

We Offer

— Flexible schedule and remote format remote or offices in Warsaw — you choose.
— 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
— A supportive, friendly team where knowledge-sharing is part of the culture.
— Coverage for professional events and learning.
— Birthday greetings, team buildings, and warm human connection beyond work.
— Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

If you’re looking for ownership rather than just operational management — this role is for you. 

Send us your CV, and let’s get to know each other

Hi there!
 

Softsich is a young and ambitious international product tech company that builds scalable B2B digital platforms. We operate in a dynamic, high-volume transactional environment where financial transparency and strategic thinking directly drive business growth.

We are looking for a Chief Financial Officer (CFO) who will take full ownership of the company’s financial function - from strategy and planning to execution and team development. This role is not just about reporting; it’s about partnering with the business, influencing key decisions, and building a financial system that scales alongside the product.

Your Responsibilities

• Define and execute the company’s financial strategy in line with business goals
• Build and manage budgeting and forecasting processes
• Oversee cash flow and ensure financial stability
• Own and manage P&L, analyze profitability across business units and initiatives
• Optimize costs and improve the efficiency of financial processes
• Build transparent and insightful management reporting for stakeholders
• Identify financial risks and implement internal controls and compliance frameworks
• Partner closely with the CEO and leadership team in strategic decision-making
• Lead, develop, and scale the finance team
• Contribute to key strategic initiatives (scaling, market expansion, business structure optimization)

What We’re Looking For
 

• 5+ years of experience in finance, including experience as Head of Finance / CFO or readiness to step into this role
• Experience in international digital or high-volume transactional businesses
• Strong understanding of financial planning, budgeting, and forecasting
• Proven experience working with P&L, cash flow, and unit economics
• Hands-on experience building and optimizing financial processes and systems
• Experience working with multi-jurisdictional structures and multiple currencies
• Solid understanding of financial risks, controls, and compliance
• Experience managing and developing finance teams
• Advanced Excel / Google Sheets skills; experience with BI or ERP systems is a plus
  Upper-Intermediate+ level of English

Nice to Have

• Experience in high-transactional or operationally complex businesses
• Background in fintech, SaaS, product, or digital environments
• Experience building finance functions from scratch or leading transformations
• Experience working with international payment systems
• Experience raising investments or working with investors
• Experience with financial automation and implementation of BI / ERP systems

What We Offer

• Flexible schedule, a comfortable office in Warsaw (relocation compensation if needed).
• 24 paid vacation days, sick leave, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team-building events, and a warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send your CV now to learn more!

Softsich is an ambitious international product company developing scalable digital B2B platforms.

We are looking for an Workplace Manager who will help keep our office life balanced: organizing processes, communicating with vendors, and creating a comfortable environment for the team. If you enjoy when everything runs smoothly and without chaos - we’d love to get to know you.

Your key responsibilities will include:

– Organizing business trips for employees: searching and booking tickets, hotels, apartments, and transportation.
– Providing travel support for the PR team during conferences and external events.
– Supporting office events and team buildings together with the PR team - actively participating in organization, not just execution.
– Receiving merchandise prepared by the PR team, conducting quality control, packaging, and organizing shipments across Poland.
– Tracking delivery statuses and independently resolving logistics-related issues.
– Handling personal and business-related tasks for C-level managers.
– Ensuring the smooth and comfortable operation of the Warsaw office.
– Remotely coordinating operational processes for the Kyiv office.
– Managing the office budget and preparing expense reports.
– Initiating and implementing activities aimed at increasing team engagement in the office.

It’s a match if you have:

– 2+ years of experience in office management, executive assistance, or operations coordination.
– Experience organizing complex business travel and logistics.
– Hands-on experience with vendor management: sourcing, negotiations, and contract coordination.
– Polish language proficiency - B2+ level for communication with local vendors.
– Fluent Ukrainian.
– English — Intermediate+ (B1–B2).
– Strong Excel / Google Sheets skills (reporting, budgeting, basic analytics).
– Experience managing budgets and expense tracking.
– Strong organizational skills, independence, and the ability to manage multiple processes simultaneously.

What we offer:

– Offices format in Warsaw.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Comfortable offices and strong operations always start with people who know how to keep everything under control.
Send over your CV - we’d love to get to know you better!

Hi!
We are happy to introduce you to Softsich! We are a young, ambitious, and fast-growing company that creates innovative digital products and is confidently expanding its presence in global markets.
We are currently looking for a Data Analyst to help our teams make data-driven decisions. Your main mission will be to prepare reports, automate analytical processes, and complete ad-hoc tasks. If you enjoy working with data, are able to find patterns in it, and can turn numbers into a comprehensible story, this role is for you.

Responsibilities:

• Preparing data using SQL for further visualisation.
• Developing DAGs in Airflow (working with Python).
• Visualising data and building reports in Tableau.
• Preparing regular reports and executing ad-hoc queries for the Retention Department.
• Optimising existing data collection and processing processes.

Our ideal candidate has:

• At least 1.5-2 year of commercial experience as a Data/Business Analyst (preferred).
• Strong SQL skills (ability to write complex queries using CTEs, window functions, and joins).
• Good knowledge of Python (experience with pandas, understanding of functions, ability to write modular scripts).
• Experience working with Tableau.
• Strong sense of responsibility and proactivity.
• Fast learner with high attention to detail.

We Offer:

• A flexible schedule and remote format, or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leave, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team-building events, and a warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Join our team, where data is not just numbers, but the basis for big decisions! 
Send us your CV and start your journey to new career heights with us! 🚀

Softsich is an ambitious international product company developing scalable digital B2B platforms.

We are looking for an Office Operations Assistant who will help keep our office life balanced: organizing processes, communicating with vendors, and creating a comfortable environment for the team. If you enjoy when everything runs smoothly and without chaos — we’d love to get to know you.

Your key responsibilities will include:

–Organizing business trips for employees: searching and booking tickets, hotels, apartments, and transportation.
– Providing travel support for the PR team during conferences and external events.
– Supporting office events and team buildings together with the PR team — actively participating in organization, not just execution.
– Receiving merchandise prepared by the PR team, conducting quality control, packaging, and organizing shipments across Poland.
– Tracking delivery statuses and independently resolving logistics-related issues.
– Handling personal and business-related tasks for C-level managers.
– Ensuring the smooth and comfortable operation of the Warsaw office.
– Remotely coordinating operational processes for the Kyiv office.
– Managing the office budget and preparing expense reports.
– Initiating and implementing activities aimed at increasing team engagement in the office.

It’s a match if you have:

– 2+ years of experience in office management, executive assistance, or operations coordination.
– Experience organizing complex business travel and logistics.
– Hands-on experience with vendor management: sourcing, negotiations, and contract coordination.
– Polish language proficiency - B2+ level for communication with local vendors.
– Fluent Ukrainian.
– English — Intermediate+ (B1–B2).
– Strong Excel / Google Sheets skills (reporting, budgeting, basic analytics).
– Experience managing budgets and expense tracking.
– Strong organizational skills, independence, and the ability to manage multiple processes simultaneously.

What we offer:

– Offices format in Warsaw.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Comfortable offices and strong operations always start with people who know how to keep everything under control.
Send over your CV - we’d love to get to know you better!

Hi there!

Softsich is a fast-growing international technology company that develops scalable B2B digital platforms. We are currently looking for a Product Manager who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

If you are systematic and focused on business impact, this role is for you.

Responsibilities:

• Managing the product area: roadmap, prioritization, backlog management using frameworks (RICE / ICE / WSJF).
• Analyzing key retention metrics and identifying growth opportunities.
• Formulating product hypotheses based on data: segmentation, behavioral cohort analysis, and funnel analysis for deposits and actions.
• Working with content: selecting and prioritizing new providers and titles, A/B testing of lobby, categories, recommendation blocks, and personalization of content delivery.
• Preparing technical requirements for development, design, and CRM teams; task acceptance; release quality control.
• Managing bonus economics: cost/benefit modeling and defending initiatives before stakeholders.
• Conducting competitive analysis: monitoring bonus offers and retention features in target markets.

Requirements:

• 2–3+ years of experience as a Product Manager / Product Owner, including at least 1 year in Retention, Bonuses, Games, CRM, or VIP-related areas.
• Understanding of key metrics and their relationships.
• Hands-on experience in hypothesis generation and validation: ability to define problems, hypotheses, success metrics, and testing plans.
• Strong data skills: confident use of BI tools (Tableau / Power BI).
• Understanding of bonus engine architecture and constraints (bonus types, requirements, contribution rates, and fraud/abuse prevention).
• Experience working with Agile / Scrum, proficiency in Jira, Confluence, Figma (at the level of reading designs).
• English level: Intermediate (B1+) for working with documentation, providers, and international teams.

Nice to have:

• Experience with CRM platforms (Smartico, Customer.io) and understanding of trigger-based communications.
• Experience with direct integration with content providers and understanding of their bonus tools (Bonus Buy, Tournaments API).
• Experience with gamification platforms and mechanics (missions, levels, achievements, leaderboards).
• Understanding of working in regulated markets and related bonus limitations.
• Experience building VIP / Loyalty programs from scratch or significantly improving them.

What we offer:
– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 20 paid vacation days, sick leaves, and health insurance (UA/PL-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

 Send over your CV now — we’d love to get to know you better!

Softsich is a young and ambitious international product tech company developing scalable B2B digital platforms for global partners.

We are expanding our Retention team and are looking for a proactive German-speaking Account Manager who enjoys client communication, knows how to build long-term relationships, and is ready to drive users toward VIP status.

In this role, you’ll work with an active and loyal player base, focus on outbound communication, increase engagement, and directly impact retention and revenue.

Your key responsibilities will include:

– Making outbound calls to active and loyal users to maintain engagement and strengthen relationships.
– Presenting promotions, bonuses, and special offers tailored to client needs.
– Collecting and analyzing client feedback regarding product and service quality.
– Handling incoming requests via email and other communication channels.
– Providing consultations and support to clients, resolving issues and answering questions.
– Ensuring sufficient coverage of the active client base.
– Developing clients and converting active users into the VIP segment.
– Building long-term relationships and increasing client loyalty through a personalized approach.
– Handling objections and complex client cases effectively.
– Collaborating with internal teams to improve client experience.
– Maintaining accurate reporting and documenting interactions in CRM systems.

It’s a match if you have:

– Fluent German (C1 or higher) — this is a must.
– Strong communication skills and confidence in client interactions.
– Ability to listen carefully and deeply understand client needs.
– High level of empathy and a client-oriented mindset.
– Ability to handle objections and complex cases.
– Experience working with European markets is a plus.
– Ability to work in a dynamic environment and quickly adapt to changes.

Nice to have:

– Background in sales or client-facing roles.
– Experience in call centers or working with clients on weekends.

What we offer:

– Schedule: 5/2 from 12:00 to 21:00, with a future transition option to 3/4 from 12:00 to 22:00.
– Remote work or offices in Warsaw / Kyiv — you choose.
– Competitive compensation: fix + performance-based bonus.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– Clear career paths: Account Manager → Pre-VIP / VIP Manager or Account Manager → Team Lead.
– A supportive and friendly team with a strong knowledge-sharing culture.
– Coverage for professional learning and events.
– Team buildings, birthday greetings, and real human connection beyond work.
– Zero cooperation with the aggressor state and its affiliated businesses.

Ready to grow with us?

Send over your CV — we’d love to get to know you and discuss how you can grow at Softsich 🚀

🔹 You don’t just close tickets — you keep the service stable when every minute matters.
🔹 You don’t just read logs — you find the reason, context, and next step behind them.
🔹 If an incident is not chaos for you, but a case that can be structured and solved, we should talk.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for an L2 Support Engineer who’s ready to grow with us and support a high-load online B2B product used by international partners.

I

n this role, you’ll work at the intersection of support, incident management, DevOps, and product operations: investigating technical issues, analyzing incidents, communicating with stakeholders, and helping the team find clear solutions even when the information is incomplete or scattered.

Your key responsibilities will include:

— Handling escalations from L1 Support and performing deeper technical troubleshooting.
— Diagnosing and resolving incidents related to SaaS applications, online platforms, and infrastructure components.
— Managing the full ticket lifecycle in Jira Service Management: logging, prioritization, status updates, SLA tracking, and closure.
— Analyzing logs, alerts, service statuses, and incident data to identify root causes.
— Preparing incident updates, short RCA reports, and clear summaries for technical and non-technical stakeholders.
— Escalating complex technical cases to Development, DevOps, or Security teams with well-structured context.
— Working with monitoring tools to identify anomalies and potential issues before they affect users.
— Maintaining and improving the knowledge base: troubleshooting guides, FAQs, and internal documentation.
— Contributing to improvements in support processes, incident flow, and communication quality.

It’s a match if you have:

— 2+ years of experience in IT Support, Service Desk, Technical Support, L1/L2, or incident management roles.
— Experience with SaaS applications, cloud technologies, and IT infrastructure.
— Hands-on experience with ticketing systems, especially Jira Service Management or similar tools.
— Understanding of web technologies: HTTP, REST APIs, JSON, and browser debugging tools.
— Experience with incident handling, prioritization, escalation, and root cause analysis.
— Basic understanding of monitoring/logging tools and ability to analyze alerts or logs.
— Upper-Intermediate English for written and spoken technical communication.
— Strong communication skills, attention to detail, analytical thinking, ownership, and ability to stay calm under pressure.
Nice to have:
— Experience with high-load B2B digital platforms or regulated online products.
— Familiarity with Grafana, Kibana, Datadog, AWS, Azure, or GCP.
— Experience working in an on-call or 24/7 support model.
— IT certifications such as ITIL, CompTIA, Microsoft, AWS, or similar.

What we offer:

— Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
— 24 paid vacation days, sick leaves, and health insurance for UA-based specialists; other locations are in progress.
— A supportive, friendly team where knowledge-sharing is part of the culture.
— Coverage for professional events and learning.
— Birthday greetings, team buildings, and warm human connection beyond work.
— Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
— A support environment where speed, ownership, teamwork, and clear communication really matter.

We’re looking for someone who sees more than a ticket: context, risk, impact, and solution.
If this sounds like you, send over your CV — we’d love to get to know you better.

🔹 Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We are looking for a C&B specialist to own compensation processes, ensure market competitiveness, and support data-driven decisions across the company.

Key Responsibilities:

• Manage end-to-end salary review cycles (annual and off-cycle).
• Design and maintain salary bands and pay ranges aligned with market data.
• Conduct compensation benchmarking (industry-specific surveys, mercer, locat, etc)
• Build C&B analytics (compa-ratio, pay equity, budget and cost analysis).
• Partner with Finance and hiring managers on offers and compensation planning.
• Design, implement and manage benefits programs for remote and hybrid teams.
• Administer bonus and OKR-based incentive programs.
• Ensure data accuracy, confidentiality, and GDPR compliance.
• Prepare reports, dashboards, and presentations for leadership.

• Maintain and optimize compensation data in HRIS (PeopleForce and others).

   

Requirements:

• Experience in Compensation & Benefits and salary review processes.
• Advanced Excel skills.
• Experience with compensation benchmarking and salary surveys.
• Strong C&B analytics skills (compa-ratio, pay equity, budgeting).
• Experience designing benefits for remote/hybrid teams.
• Knowledge of GDPR and HR data privacy principles.
• HRIS experience (PeopleForce will be a plus).
• Experience with OKR and bonus administration.
   

What we offer:

• Flexible schedule and remote format or offices in Warsaw.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
  
   

If this sounds like a match, we’d love to hear from you — apply and let’s connect!

🔹 Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced DevOps/Infrastructure Lead who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

 

Your key responsibilities will include:

– Owning and managing cloud infrastructure across production, staging, and development environments.
– Designing, implementing, and maintaining CI/CD pipelines and deployment automation.
– Ensuring production stability, high availability, and scalability of all platform services.
– Configuring and maintaining monitoring, alerting, and observability tooling.
– Leading incident response for infrastructure-related issues and driving post-incident reviews.
– Planning and executing capacity management to support platform growth.
– Optimizing infrastructure costs: tracking spend, eliminating waste, right-sizing resources.
– Maintaining disaster recovery procedures, runbooks, and on-call readiness.
– Coordinating with development teams on infrastructure requirements and service dependencies.
– Managing developer tooling and internal platform services to support engineering productivity.
– Ensuring security best practices and compliance requirements across infrastructure.
– Continuously improving deployment processes, reliability, and operational efficiency.
– Leading, mentoring, and growing a team of infrastructure engineers.
– Validating and challenging technical estimates to ensure realistic commitments and early risk visibility.
– Reviewing team output for quality, completeness, and alignment with technical standards.

It’s a match if you have:

– 5+ years of experience in infrastructure, DevOps, or platform engineering roles, including at least 2 years in a lead or senior position.
– Strong hands-on experience with AWS (EC2, RDS, S3, ECS/EKS, Lambda, VPC, IAM, CloudFront, Route53, ElastiCache, SQS/SNS).
– Experience with AWS Organizations (multi-account management, SCPs, consolidated billing).
– Proficiency with Infrastructure as Code tools (Terraform, Ansible).
– Deep knowledge of Docker and Kubernetes (autoscaling, network policies, cluster management).
– Experience with Helm, ArgoCD (GitOps workflows), GitLab CI or GitHub Actions.
– Strong monitoring expertise (Datadog, Prometheus, Grafana, ELK, PagerDuty, JSM).
– Experience with Cloudflare (CDN, WAF, DDoS mitigation, Zero Trust).
– Solid networking fundamentals (DNS, ALB/NLB, VPN, VPC peering, firewalls).
– Strong security practices (IAM, Secrets Manager/Vault, CSPM, patch management, compliance readiness).
– Experience with high-load systems, load testing (k6, Locust, Gatling), capacity planning.
– Experience with databases (RDS PostgreSQL/MySQL, DocumentDB, Redshift, Redis/ElastiCache, Kafka).
– Strong Linux administration and scripting skills (Bash, Python).
– Proven ability to mentor engineers and validate technical estimates.
– Strong communication skills and ability to proactively surface risks.

Nice to have:

– Experience in regulated or high-availability environments.

What we offer:

– Flexible schedule and remote format or offices in Warsaw.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

You see infrastructure not as a support function, but as a strategic driver of business stability and growth?
 

Send over your CV now — we’d love to get to know you better!

Softsich is an international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Payment Integration Manager who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

If you are systematic and focused on business impact, this role is for you.

Requirements

• At least 1 year of experience in payment integrations, including PSPs, payment gateways, alternative payment methods, e-wallets, and card processing.
• Hands-on experience with PayAdmit as a payment orchestration platform.
• Experience configuring payment routing, cascading, and transaction processing logic.
• Strong understanding of the payment lifecycle, decline reasons, and payment performance optimization techniques.
• Experience managing payment flows in high-load systems.
• Ability to analyze key payment performance metrics, including Approval Rate (AR), conversion rates, and payment decline reasons.
• Experience working with payment dashboards and merchant panels.
• High level of responsibility, structured thinking, and attention to detail.
• Understanding of cross-functional team collaboration processes and payment workflow statuses.

Responsibilities

• Full technical setup and optimization of Approval Rate (AR) for assigned Payment Service Providers (PSPs), payment methods, and geographic regions.
• Management of payment flows through PayAdmit or an internal administration panel.
• Design and optimization of payment routing logic to improve transaction approval rates.
• Configuration and enhancement of cascading, retry, and fallback strategies.
• Conducting A/B testing of payment scenarios to improve business performance metrics.
• Monitoring transaction performance, system stability, and key payment KPIs.
• Analyzing Approval Rate declines and resolving issues at the configuration level.
• Coordinating the launch of new PSPs, payment methods, currencies, limits, and geographic markets in collaboration with technical teams and external partners.
• Working closely with Development, Finance, Compliance, and Support teams to ensure uninterrupted operation of the payment infrastructure.
• Acting as the technical owner of payment orchestration processes within the assigned area of responsibility.

Nice to Have

• Experience working with European markets.
• Experience preparing technical documentation and integration requirements.
• Experience building and maintaining relationships with payment service providers.
• Experience coordinating integrations of new PSPs and payment methods.
• Understanding of payment orchestration principles and payment route optimization in international markets.

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.

– 20 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).

– A supportive, friendly team where knowledge-sharing is part of the culture.

– Coverage for professional events and learning.

– Birthday greetings, team buildings, and warm human connection beyond work.

– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV now — we’d love to get to know you better!

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for an ERP Developer (Python) — someone with a strong Python background and an interest in ERP systems, who is eager to grow within the ERPNext/Frappe ecosystem.

This role will be especially interesting for those who want to move beyond classic backend development into building business-critical systems: process automation, integrations, financial and HR workflows. There will be plenty of space for growth, ownership, and technical influence.
 

Your key responsibilities will include:

— Developing and maintaining custom solutions using Python and the Frappe Framework.
— Configuring and developing ERPNext according to the company’s business processes.
— Working with integrations via REST API.
— Participating in the development of internal automation flows and ERP logic.
— Extending ERP system functionality and maintaining solution stability.
— Working with Accounting and HR-related modules.
— Collaborating with business teams to improve processes and systems.
— Participating in technical and architectural decisions.
 

It’s a match if you have:

— Commercial experience with Python 3+.
— Strong understanding of backend development and API integrations.
— Experience working with SQL databases (MariaDB/MySQL/PostgreSQL).
— Understanding of clean code principles and OOP.
— Experience working with Git.
— Interest in ERP systems and business process automation.
— Willingness to grow within the ERPNext/Frappe ecosystem.
 

Nice to have:

— Experience working with ERP systems (ERPNext, Odoo, BAS, SAP, etc.).
— Understanding of Accounting / HR / Payroll processes.
— Experience working with REST APIs and integrations.
— JavaScript or frontend scripting experience.
— Docker / CI/CD / cloud infrastructure experience.
 

What we offer:

— Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
— Opportunity to deeply dive into the ERPNext/Frappe ecosystem and grow toward ERP Engineer / ERP Architect paths.
— Real impact on internal business processes and ERP system development.
— Strong product team and environment without micromanagement.
— 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
— Coverage for professional events and learning.
— Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
 

If you’re interested in moving beyond “just backend” and into building systems that truly drive business — we’d love to get to know you 🙌

Send over your CV now — let’s get acquainted!

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for an ERP Developer (Python) — someone with a strong Python background and an interest in ERP systems, who is eager to grow within the ERPNext/Frappe ecosystem.

This role will be especially interesting for those who want to move beyond classic backend development into building business-critical systems: process automation, integrations, financial and HR workflows. There will be plenty of space for growth, ownership, and technical influence.

Your key responsibilities will include:

— Developing and maintaining custom solutions using Python and the Frappe Framework.
— Configuring and developing ERPNext according to the company’s business processes.
— Working with integrations via REST API.
— Participating in the development of internal automation flows and ERP logic.
— Extending ERP system functionality and maintaining solution stability.
— Working with Accounting and HR-related modules.
— Collaborating with business teams to improve processes and systems.
— Participating in technical and architectural decisions.

It’s a match if you have:

— Commercial experience with Python 3+.
— Strong understanding of backend development and API integrations.
— Experience working with SQL databases (MariaDB/MySQL/PostgreSQL).
— Understanding of clean code principles and OOP.
— Experience working with Git.
— Interest in ERP systems and business process automation.
— Willingness to grow within the ERPNext/Frappe ecosystem.

Nice to have:

— Experience working with ERP systems (ERPNext, Odoo, BAS, SAP, etc.).
— Understanding of Accounting / HR / Payroll processes.
— Experience working with REST APIs and integrations.
— JavaScript or frontend scripting experience.
— Docker / CI/CD / cloud infrastructure experience.

What we offer:

— Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
— Opportunity to deeply dive into the ERPNext/Frappe ecosystem and grow toward ERP Engineer / ERP Architect paths.
— Real impact on internal business processes and ERP system development.
— Strong product team and environment without micromanagement.
— 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
— Coverage for professional events and learning.
— Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

If you’re interested in moving beyond “just backend” and into building systems that truly drive business — we’d love to get to know you 🙌

Send over your CV now — let’s get acquainted!

Build the backbone of scalable business operations

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for a Senior / Lead ERPNext Specialist who will take ownership of our ERP landscape and help align business processes with a flexible, scalable ERPNext solution.

In this role, you’ll work at the intersection of technology and business — configuring, extending, and optimizing ERPNext to support company operations, ensure data consistency, and enable growth. You’ll have real influence on how the system is structured and evolved over time.

Your key responsibilities will include:

– Configuring and customizing ERPNext according to business requirements.
– Extending ERPNext functionality using Frappe and Python
– Collaborating with BA to provide system improvements.
– Ensuring system stability, data integrity, and scalability.
– Participating in architectural and technical decisions related to ERP development and setup.

It’s a match if you have:

– Experience working with ERP systems.
– Hands-on experience with ERPNext / Frappe (must-have).
–  Understanding of ERP business processes and inter-module dependencies.
– Knowledge in Python.
– Experience of maintaining complex solutions

Nice to have:

– Understanding of accounting processes and financial management.
– Experience with business process automation.

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Build systems that scale with the business

Send over your CV now — we’d love to get to know you better!