Softengi

Description of the project and team:

Softengi is looking for a Graphic Designer to join our friendly and creative team. Our candidate has a strong sense of style and a clear understanding of branding tasks. The main focus will be on marketing materials, presentations, case studies, landing pages, SMM visuals, infographics, and printed materials.

Expected duties are:

•  Designing presentations and visual materials for clients, events, and pitches.
• Creating visuals for social media, case studies, and landing pages.
• Supporting the corporate identity (brandbook, templates, guidelines).
• Collaborating with the marketing team and the design department.

Required skills and experience:

•  2+ years of experience in graphic or web/UI design (portfolio required).
• Proficiency in Figma, Photoshop, and Illustrator.
• Experience creating mockups for landing pages, presentations, infographics, banners, and case materials.
• Creativity, a structured approach, and the ability to see tasks through to completion.
• Attention to detail – the ability to carefully follow briefs and comments, double-check work before delivery.
• Proactivity – willingness to suggest design-driven solutions that add business value.
• Strong graphic skills – the ability to create custom visuals, not limited to stock or AI-generated backgrounds.
• Time management – ability to deliver high-quality work under tight deadlines and in urgent situations.

Will be a plus:

•  Experience working with Enterprise-level or IT products.
• Motion design skills (After Effects, Premiere, etc.).
• Experience using generative AI tools (Midjourney, ChatGPT, DALL·E).
• Degree in design or completion of relevant design courses.

We are delighted to provide you with the following benefits:

• The opportunity to shape the visual identity of the Softengi brand.
• A modern design process, team support, and experience sharing.
• Growth opportunities, quick feedback, and a friendly atmosphere. 
• Option to work remotely.

About the Role:

We are launching a new strategic business unit focused on AI Agent Management Services, combining internal infrastructure development with external delivery of cutting-edge generative AI solutions for enterprise clients.
This is a foundational leadership role responsible for defining the vision, building the business from the ground up, and ensuring sustainable growth through innovation, delivery excellence, and commercial performance.

Key Responsibilities:

Business Unit Leadership:

• Design and establish the AI Agent Services business unit, including team structure, operational model, and key processes.
• Develop and own the strategic roadmap for service development, internal capabilities, and external market expansion.
• Build and continuously refine the portfolio of offerings (consulting, outsourcing, managed services, packaged products).
• Develop and manage the pricing strategy, including value-based pricing models, rate cards, and cost analysis.
• Take full P&L responsibility for the unit: budgeting, forecasting, and ensuring profitability.
• Set and achieve financial targets, including revenue quotas, margin goals, and customer acquisition KPIs.

Service Development & Infrastructure:

• Lead the design and development of AI agent architecture, lifecycle processes, and reusable internal components.
• Establish in-house tools, platforms, and reusable modules to support agent development, integration, testing, and monitoring.
• Ensure all offerings align with responsible AI practices, regulatory compliance, and enterprise-grade delivery standards.

Team & Capability Building:

• Recruit and lead a multidisciplinary team (AI engineers, prompt engineers, delivery managers, solution architects, sales support).
• Foster a culture of innovation, agility, and customer-centric delivery.
• Define and implement performance management and continuous improvement processes for the unit.

Go-to-Market & Business Development:

• Personally drive business development efforts during the initial phase — identifying opportunities, engaging clients, creating proposals, and closing deals.
• Work closely with the marketing team to position the service line, define ICPs, and create compelling sales collateral.
• Act as the face of the AI Agent Services offering, building thought leadership through events, webinars, and content.
• Develop channel and partner strategies (e.g., alliances with LLM providers, platform vendors, or system integrators).

Client Delivery Oversight:

• Ensure high-quality, scalable delivery of AI Agent solutions to clients across industries.
• Support solution architecture and custom offering design for strategic clients.
• Define and monitor SLAs, KPIs, and delivery governance models.

Requirements:

Experience:

• 7+ years in technology leadership or digital transformation roles, with at least 2–3 years in AI/ML solution development or automation service lines.
• Experience building or scaling new service lines or business units in IT, consulting, or AI environments.
• Demonstrated success in owning P&L, hitting revenue targets, and managing business operations.
• Hands-on experience with enterprise client delivery — particularly in consulting, managed services, or outsourcing.

Skills & Competencies:

• Strong knowledge of Generative AI technologies (LLMs, agents, orchestration frameworks like LangChain, vector stores, RAG, etc.).
• Business acumen and ability to design commercial models, pricing structures, and scalable service portfolios.
• Outstanding leadership and communication skills, capable of influencing both technical and non-technical stakeholders.
• Entrepreneurial mindset — comfortable with ambiguity, resourcefulness, and building from scratch.
• Fluent English is required; additional languages (e.g., Arabic, Italian, German, French) are a plus.

Education:

• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field.
• MBA or equivalent business leadership training preferred.

System / Business Analyst - Telecom Product Team

We’re looking for a System / Business Analyst to join our Telecom product team - the people behind developing and supporting our internal platforms.

If you enjoy working at the intersection of business and technology, taking ownership from concept to production, and diving deep into new technical topics - this role is for you 🚀

🔍 What You’ll Be Doing

• Lead new integrations - from idea to full production release (as part of the current product roadmap).
• Create technical documentation from scratch: BRDs, SRSs, API specs, and admin guides.
• Keep existing documentation relevant and up to date.
• Collaborate with internal client systems to define integration requirements.
• Build and maintain the product’s event library (event model) and knowledge base

🧠 What We’re Looking For

• 3+ years of experience as a System/Business Analyst in IT projects (preferably with backend focus).
• Strong experience documenting and structuring requirements using use cases, user stories, functional decomposition, and state modeling.
• Proficiency in UML (activity, sequence, state, use case, component diagrams).
• Solid understanding of REST APIs, HTTP, and SMPP.
• Proven ability to write clear, detailed, and practical technical documentation.

💬 Soft Skills That Matter

• Systems thinking and a structured mindset.
• Client-oriented approach when supporting internal systems.
• Excellent communication skills — you can bridge the gap between technical and non-technical stakeholders.
• Ability to multitask effectively across different contexts.

⚙️ Tools You’ll Use

• Requirements management: Confluence, Jira, GIT, CI/CD
• Modeling: Enterprise Architect
• Analysis: SoapUI, Postman, IntelliJ IDEA, SQL Developer

Description of the project

Design and deliver high-impact workshops and programs for C-suite executives, department heads, and senior officials on AI-powered transformation.

Required skills and experience

Education
Minimum: Master's degree in Computer Science, Artificial Intelligence, Business Administration, or related field

Professional Experience
5+ years in technology consulting, AI implementation, or digital transformation
2+ years in training, executive education, or facilitation:

• Track record of designing and delivering programs for C-suite audiences
• Experience with adult learning methodologies and instructional design

AI/ML Landscape Knowledge

• Deep understanding of AI technologies (machine learning, NLP, computer vision, generative AI, RAG)
• Knowledge of AI applications in government (citizen services, smart cities, e-government)
• Familiarity with knowledge management systems and knowledge graphs

Strategic Planning

• AI strategy development frameworks and methodologies
• Business case development and ROI modeling
• Change management for large-scale transformation initiatives
• Understanding of government processes, budgeting, and procurement

Executive Presence & Facilitation

• Credibility with C-suite and senior officials
• Ability to command attention in boardrooms
• Navigate political dynamics and stakeholder management
• Dynamic and engaging presentation style
• Ability to simplify complex technical concepts for non-technical audiences
• Skill in leading interactive workshops
• Proficient in virtual/hybrid delivery (Zoom, Teams, etc.)

Cross-Cultural Communication

• Deep understanding of Middle East business culture and government protocols
• Ability to work effectively with multicultural teams
• Sensitivity to hierarchical structures in government organizations
• Experience building trust with Arab government officials

Language Requirements

• English: Fluent/native level
• Arabic: Professional proficiency highly preferred (read, speak, present)
  • If not Arabic-speaking — willingness to work with Arabic co-facilitator/interpreter and learn key AI/government terminology

Desired

• PhD or MBA with a technology focus

Technical Fluency Requirements

• Daily user of ChatGPT, Claude, Gemini or similar
• Experience with enterprise AI platforms (Azure OpenAI, AWS Bedrock, Vertex AI)
• AI-augmented productivity tools (GitHub Copilot, Microsoft Copilot)
• AI image/video generation tools (Midjourney, DALL-E, Stable Diffusion)
• Ability to conduct live demos independently
• Troubleshoot common technical issues (API, connectivity, authentication)
• Configure demo environments, API keys, access credentials
• Demonstrate multi-tool integration (LLM + knowledge base + visualization)

Data & Analytics Literacy

• Understanding of structured vs unstructured data, APIs, databases, ETL/ELT
• AI metrics (accuracy, precision, recall, F1 score, ROI)
• Data governance, data lineage, metadata, privacy

Technical Communication

• Cloud service models (SaaS, PaaS, IaaS), basic security
• Familiarity with SDLC, Agile, DevOps, CI/CD (no coding required)

Platform-Specific Knowledge

• Understanding of RAG architecture
• Familiarity with AI agent concepts

Key responsibilities

• Design and deliver high-impact workshops and programs for C-suite executives, department heads, and senior officials on AI-powered transformation.

About the Role:

We’re building a cutting-edge national digital platform that will power state exam management at scale. This is a high-impact, high-visibility project backed by government institutions - and we’re looking for a strong Backend Engineer to join our core development team.

About the team:
You’ll join a cross-functional squad including an architect, PM, backend and frontend devs, DevOps, and QA engineers.  

What you’ll do:

• Design and develop backend services in a modern microservices architecture
• Work extensively with Node.js and NestJS to build robust, scalable modules
• Integrate external government services, registries, and data providers
• Implement and maintain Kafka-based asynchronous workflows
• Collaborate closely with Front-End, DevOps, QA, and the architect to deliver high-quality features
• Take ownership of service reliability, performance, and integration logic

What we expect:

• At least 3.5 years of experience with Node.js and NestJS
• Solid background in microservices and distributed system design
• Practical experience with Kafka (producers, consumers, stream processing, etc.)
• Expertise in integrating external APIs / enterprise systems

Nice to have:

• Experience with government service integrations
• Familiarity with Docker / Kubernetes

• Knowledge of PostgreSQL and production-grade database design

   

We’re looking for a motivated Software Developer to join our growing team.

Main Job Tasks and Responsibilities

As a Software Developer, you will be instrumental in developing new features, improving existing functionality. Working closely with our team, you will build solutions that enhance the operator experience, streamline workflows, and push the boundaries of shopfloor innovation.

• Design, develop, test, and maintain new features for our platform.
• Work closely with cross-functional teams to gather requirements, design effective solutions, and deliver scalable software.
• Address software inquiries and promptly resolve bugs and technical issues.
• Adapt seamlessly between collaborative teamwork and taking initiative independently.
• Provide timely updates and reports on activities during sprint meetings.

     What we expect:

• 5+ years of experience with .NET, WPF, React, Entity Framework, MySQL.
• Experience with GitHub and modern development workflows.
• Ability to write clean, maintainable, and testable code.
• Strong focus on building user-friendly applications aligned with business requirements.
• Passion for modern technologies and continuous improvement.
• Strong technical background and understanding of up-to-date software practices.

• Enjoy taking on diverse tasks in a dynamic, fast-growing environment.

   

  Nice to have:

• Knowledge of MQTT, Modbus or industrial communication protocols.

   

  Additional Requirements

• Upper-Intermediate+ English (for communication within the team, documentation, and demo meetings).
• Cooperation format: freelance contract (long-term collaboration possible).

Description of the project:

We are seeking a Senior Platform Engineer to design, scale, and optimize our Platform Engineering function. In this role, you'll take ownership of platform components, lead technical initiatives, and partner with developers to improve software delivery, automation, and reliability. You'll also play a key role in driving best practices across CI/CD, infrastructure-as-code, and other elements of our Platform Engineering function.

Your qualification:

• 5 + years of experience in software engineering, DevOps, or platform engineering.
• Strong expertise with cloud platforms (AWS/GCP) and container orchestration.
• Deep experience with CI/CD tools (GitLab) and infrastructure-as-code (Terraform, Pulumi, or similar).
• Strong experience with Observability/Telemetry platforms to provide insight into both Infrastructure and Workloads.
• Strong Scripting experience (Python Preferred).
• Expertise with tools such as SonarQube, LaunchDarkly, and Backstage.
• Expert understanding of observability, automation, and reliability practices.
• Experience improving developer productivity and delivery pipelines.
• Experience with Microservice Development and Support.
• Strong communication skills for cross-team collaboration.
• Bachelor's or Master's degree in Computer Science, Engineering, or equivalent experience

Responsibilities:

• Design, build, and maintain core platform services and self-service tools.
• Lead technical initiatives to improve automation, observability, and scalability.
• Implement and manage CI/CD pipelines and infrastructure-as-code.
• Leverage Infrastructure as Code to produce scalable, consistent infrastructure provisioning and management.
• Optimize cloud infrastructure for reliability, security, and cost efficiency.
• Partner with development teams to improve developer experience and accelerate delivery.
• Contribute to the platform roadmap and provide input into strategy and priorities.
• Work to develop and maintain Service Catalogs/Portals to promote the discovery and self-service for available tooling and service.

Why Join Us

• Take technical ownership of critical platform components.
• Influence the direction of our developer platform and engineering practices.
• Mentor others while continuing to deepen your own expertise.
• Work in a collaborative environment that values innovation and impact.

За якими критеріями ви підходите нам:

Soft-skills

• Комунікабельність
• Відповідальність
• Уважність
• Стресостійкість
• Вміння працювати в команді у режимі багатозадачності
• Вільне володіння українською мовою

• Бажання вчитися та розвиватися

   

Hard-skills

• Досвідчений користувач ПК
• Базові знання роботи AD, VPN, Office 365
• Надання консультацій, щодо підтримки роботи офісної техніки
• Налаштування програмного забезпечення

Основні функціональні обов’язки:

• Налаштування та ремонт обладнання, встановлення та підтримка операційних систем (hardware/OS setup and repair).
• Надання ІТ підтримки користувачам
• Реєстрація/ маршрутизація/ опрацювання звернень/ інцидентів згідно SLA
• Виконання задач від керівника
• Робота в команді

Що ми раді вам запропонувати:

• Здатність розвиватися в рамках проекту
• Гнучкий графік
• Робота в офісі
• Стабільність
• Медичне страхування
• Юридична підтримка
• Сплачувана відпустка та лікарняний

Ми шукаємо уважного до деталей, структурного та проактивного Аналітика на проєкт у велику телеком-компанію — місце, де масштабні маркетингові ініціативи перетворюються на продукти, якими щодня користуються мільйони.

Ваші майбутні обов’язки:

• Аналіз бізнес-вимог у рамках маркетингових ініціатив (Marketing Activities)
• Координація з командами-реалізаторами для запуску Marketing Activities
• Підготовка та узгодження технічної документації по IT-системах
• Формування та погодження технічних завдань, планів і протоколів інтеграційного та клієнтського тестування
• Аналіз бізнес-процесів і продуктів під час збору вимог для змін в інформаційних системах, створення нових сервісів та продуктів

Ваша кваліфікація:

• 1,5+ років досвіду у сфері інформаційних технологій
• Впевнені комунікаційні навички та готовність працювати зі стейкхолдерами різних рівнів
• Здатність одночасно вести кілька завдань та не втрачати структурності
• Англійська — рівень Intermediate+
• Досвід роботи з Jira/Confluence, MS Office
• Розуміння й практичне використання UML та BPMN

Буде перевагою:

• Технічна освіта
• Досвід роботи з MS Project

Що ми раді вам запропонувати:

• Здатність розвиватися в рамках проекту
• Гнучкий графік
• Робота віддалено або в офісі
• Стабільність
• Медичне страхування
• Юридична підтримка
• Сплачувана відпустка та лікарняний