SkinnyRx

About Us

We are a dynamic company at the forefront of Health Tech, building innovative solutions that simplify medical product sales, telehealth services, and prescription management. Our platforms empower doctors to prescribe seamlessly, enable patients to access their medications without delays, and connect pharmacies into a smooth digital workflow.

We are expanding and looking for a Product Manager with a focus on patient experience and prescription services. This role is critical in shaping how patients and providers interact with our telehealth platform, ensuring prescription flows are intuitive, fast, and reliable.

Key Responsibilities

• Patient & Provider Experience: Gather and analyze user feedback (patients, doctors, pharmacies) and translate it into impactful features.
• Prescription Flow Optimization: Design, implement, and refine flows that minimize friction in prescription creation, approval, and delivery.
• Product Discovery & Strategy: Define product goals, align them with business strategy, and maintain a clear roadmap.
• Cross-functional Collaboration: Work closely with engineering and design teams to create intuitive, reliable, and scalable solutions.
• Metrics & Insights: Monitor adoption, patient satisfaction, and prescription fulfillment KPIs; use insights to guide continuous improvement.

Required Skills and Qualifications

• Proven experience as a Product Owner/Manager in health tech, telehealth, or digital prescription services (experience in the US medical field is a strong plus).
• Solid understanding of healthcare workflows (telehealth, prescribing, pharmacy integration).
• Strong skills in requirement gathering, product discovery, and prioritization.
• Ability to translate patient and provider needs into clear product requirements and user stories.
• Experience with automation, integrations, and platform usability improvements.
• Excellent communication, negotiation, and stakeholder management skills.
• Availability for at least 4 hours of overlap with US time zones.

What We Offer

• A chance to impact the future of telehealth and digital prescriptions.
• A dynamic and innovative environment with direct influence on patient experience.
• Opportunities for professional growth in health tech product leadership.
• Competitive salary.
• Flexibility to work remotely.

Why this role exists

We’re scaling quickly and the Product Owner needs a partner who can turn broad ideas into crystal-clear, developer-ready work. You will keep our roadmap moving by extracting requirements from diverse stakeholders, translating them into clean tickets and ensuring the backlog is always two sprints ahead.

Core responsibilities

• Scope decomposition – Break epics into granular stories with measurable acceptance criteria; maintain traceability from business objective → feature → story → task.
• Requirements gathering – Run discovery sessions with Marketing, Compliance, Operations and Engineering; capture edge cases and non-functional needs.
• Documentation & backlog hygiene – Own ClickUp: prioritise, refine and keep it estimation-ready; ensure every artefact (PRD, user flow, wireframe) is current and version-controlled in Notion and FigJam.
• Stakeholder communication – Write crisp summary notes, decision logs and risk lists; surface trade-offs and blockers promptly in clear English.
• Process stewardship (optional) – Help run grooming, planning and retros; spot workflow gaps and propose adjustments before they become issues.

Minimum requirements

• Experience – 3+ years as a Business Analyst or Product-management support, with a track record of turning stakeholder input into delivery-ready work.
• Communication – Fluent spoken and written English; comfortable running meetings and producing documentation without supervision.
• Methodology – Solid working knowledge of Agile/Scrum/Kanban and backlog maintenance.
• Tools – Daily use of ClickUp for ticketing, Notion for knowledge base, FigJam for flows.
• Ownership mindset – Confident taking an ill-defined problem, closing gaps and presenting a complete, actionable solution.

Preferred

• Experience in regulated or health-tech products (HIPAA, FDA tele-medicine guidance).
• Comfort with basic analytics (product-metrics dashboards).