ReTech

Support Agent

💻 About the Role

We’re looking for motivated Support Agents to join our team and provide top-quality assistance for international iGaming projects. If you’re customer-focused, detail-oriented, and ready to grow in a dynamic environment, this could be the role for you!

📝 Key Responsibilities

• Manage chat and ticket support across platforms.
• Set the right tone and actively engage on the community forum.
• Handle pending withdrawals in coordination with the Payment team.
• Process loyalty program requests.
• Manage KYC verification inquiries and collaborate with the Anti-Fraud team.
• Follow internal procedures and work toward KPI targets.

👨‍🔬 Requirements

• English B2 (both written and spoken).
• 1+ year experience in a similar role, with understanding of the market.
• Familiarity with ticketing systems (Zendesk, LiveChat, or similar).
• Flexibility to work in a fast-paced environment with night shifts.
•  

🎁 What We Offer

• Competitive salary.
• Exciting technical challenges and complex tasks that help you grow.
• A strong senior+ team to collaborate with and learn from.
• Minimal bureaucracy — maximum impact.
• Flexible processes, quick decisions.
• Remote-first approach: work from wherever you want (or come to the office).
• Investment in learning: internal knowledge sessions, external courses, certifications.
• Work-life balance: no overtime, no micromanagement.
• Modern equipment: MacBook, Starlink, PowerBank — everything needed for productivity.
• Parental bonuses and support for newborn children.
• Many other internal perks that are better shown than described.
•  

🌟 Why This Company?

• We keep up with technology and best practices.
• We create our own social gaming projects in crypto, blockchain, and finance.
• In games we trust!

Support Agent

💻 About the Role

We’re looking for motivated Support Agents to join our team and provide top-quality assistance for international iGaming projects. If you’re customer-focused, detail-oriented, and ready to grow in a dynamic environment, this could be the role for you!

📝 Key Responsibilities

• Manage chat and ticket support across platforms.
• Set the right tone and actively engage on the community forum.
• Handle pending withdrawals in coordination with the Payment team.
• Process loyalty program requests.
• Manage KYC verification inquiries and collaborate with the Anti-Fraud team.
• Follow internal procedures and work toward KPI targets.

👨‍🔬 Requirements

• English B2 (both written and spoken).
• Familiarity with ticketing systems (Zendesk, LiveChat, or similar).
• Flexibility to work in a fast-paced environment with night shifts.
•  

🎁 What We Offer

• Competitive salary.
• Exciting technical challenges and complex tasks that help you grow.
• A strong senior+ team to collaborate with and learn from.
• Minimal bureaucracy — maximum impact.
• Flexible processes, quick decisions.
• Remote-first approach: work from wherever you want (or come to the office).
• Investment in learning: internal knowledge sessions, external courses, certifications.
• Work-life balance: no overtime, no micromanagement.
• Modern equipment: MacBook, Starlink, PowerBank — everything needed for productivity.
• Parental bonuses and support for newborn children.
• Many other internal perks that are better shown than described.
•  

🌟 Why This Company?

• We keep up with technology and best practices.
• We create our own social gaming projects in crypto, blockchain, and finance.
• In games we trust!

We are an international recruitment agency specializing in IT and fintech talent acquisition across Europe. With a distributed team of recruiters and researchers, we connect top professionals with leading companies.

Position Overview:
We are looking for a proactive Lead Generation Specialist to join our team. In this role, you will be responsible for engaging with pre-identified clients, initiating first contact, handling objections, and ensuring smooth follow-up until the client is ready for an interview. 

You will play a key part in building trust and interest from client.

Key Responsibilities:

• Reach out to candidates provided by the sourcing team via LinkedIn, email, messengers, and other available channels.
• Follow up consistently to maintain client engagement and ensure responses.
• Handle objections and address client concerns to increase interest in the opportunity.
• Nurture communication with clients and build rapport until they agree to a call.
• Keep structured records of communication and update our ATS/CRM.

• Collaborate with team members to ensure a smooth handover of warm clients.

   

Requirements:

• Previous experience in client outreach, lead generation, inside sales, or a similar role.
• Strong communication and persuasion skills, with the ability to handle objections.
• Experience working with LinkedIn, email tools, and CRM/ATS systems.
• Good written and spoken English (Upper-Intermediate or higher).

• Proactive, persistent, and result-oriented mindset.

   

About us
We are an international IT recruitment agency specializing in sourcing and headhunting top-tier tech talent across Europe.

We are looking for a creative and detail-oriented Outreach & Content Strategist — a person who will manage our messaging strategies across LinkedIn and email, create outreach campaigns, and help our recruiters communicate effectively with candidates.

Responsibilities

• Develop and write creative outreach sequences for LinkedIn and email campaigns (A/B testing, tone, personalization).
• Monitor and analyze the performance of outreach campaigns and suggest optimizations.
• Collaborate with the outreach team to launch and manage automated campaigns.
• Support recruiters with text-related tasks:
  • write or refine vacancy briefs,
  • advise on candidate communication (rejections, sensitive messages, conflict resolution).
• Maintain consistency of tone, clarity, and professionalism across all communication channels.

• Stay updated on outreach and messaging trends in the recruitment and HR industry.

   

Requirements

• Excellent command of English B2+ (written).
• Strong copywriting skills, preferably in recruitment, HR, or B2B marketing.
• Understanding of  outreach tools, and messaging automation.
• Analytical mindset — ability to interpret campaign metrics and adjust strategies.

• Experience working in or with recruitment agencies or B2B lead generation teams is a plus.

   

We offer

• Full remote collaboration.
• A creative, supportive, and data-driven environment.
• Direct impact on communication strategy and candidate experience.
• Result-oriented work style.

About us
We are an international IT recruitment agency specializing in headhunting high-level tech talent across Europe.
We are now looking for a Lead Generation Manager to oversee and optimize our lead generation processes across LinkedIn, email, and messaging platforms.

Responsibilities

• Manage and mentor a team of Lead Generation Specialists / Outreach Managers.
• Build and maintain lead generation strategies for B2B clients.
• Oversee daily LinkedIn and email campaigns — monitor performance, deliverability, and conversion rates.
• Ensure message quality and consistency across all outreach channels.
• Analyze data from campaigns and provide actionable insights to improve results.
• Collaborate with recruiters and management to align lead generation goals with business priorities.

• Report on KPIs, team performance, and lead quality.

   

Requirements

• Proven experience as a Lead Generation Manager, Team Lead, or Outbound Campaign Manager (preferably in IT, HR, or B2B services).
• Excellent understanding of LinkedIn and email outreach.
• Strong analytical and organizational skills.
• Experience with automation tools (LinkedIn outreach, cold email, etc.).
• Intermediate or higher English level.

• Leadership mindset — ability to motivate, guide, and grow the team.

   

We offer

• Remote work.
• A strong, result-driven team and collaborative culture.
• Freedom to test new strategies, tools, and automation ideas.
• Competitive compensation with performance-based bonuses.

About us
We are an international IT recruitment agency focused on headhunting top tech talent across Europe.
 

We are now looking for a Lead of Sourcing Team - someone with a strong recruitment background who can lead and coordinate our sourcing specialists, improve outreach performance, and make sure our lead generation works like a well-tuned machine.

Responsibilities

• Lead and support a team of Sourcing Specialists.
• Build effective strategies for candidate lead generation across LinkedIn, email, and other channels.
• Supervise daily outreach activity - ensure message quality, relevance, and consistency.
• Analyze sourcing funnels, response rates, and conversion metrics to improve team results.
• Collaborate closely with recruiters and hiring managers to align sourcing priorities.
• Train and mentor team members on sourcing tools, automation platforms, and communication approaches.

• Introduce new ideas and technologies to improve productivity and outreach efficiency.

   

Requirements

• 2+ years of experience in recruitment or sourcing (IT industry preferred).
• Strong understanding of candidate engagement and outreach messaging.
• Leadership potential or previous experience leading a small sourcing team.
• Analytical mindset and attention to detail.

• Intermediate or higher English level.

   

We offer

• Remote work .
• Opportunity to build and lead a sourcing team within a fast-growing international agency.
• Access to top automation tools and full support from management.
• Performance-based bonuses and space for experimentation and growth.

We are looking for a talented recruiter to join our team and help us find the best engineers for our clients.

Requirements:

• We are looking for candidates with recruitment experience who are ready to bring their knowledge and expertise to our team.
• Strong verbal and written communication skills.
• Ability to quickly and efficiently find top talent in the industry.
• Willingness to grow and develop.
• English level: Upper Intermediate+.

Would be a plus:

• Knowledge and experience in technical recruitment will be an advantage.
• Experience working with LinkedIn.

Responsibilities:

• Actively communicating with candidates through various channels: LinkedIn, Djinni, GitHub, professional communities, and forums—stay proactive across multiple platforms to find the best talent.
• Working with an existing candidate database.
• Building strong and productive relationships with potential candidates.

Working conditions:

• Training and mentorship at the beginning.
• Competitive compensation (fixed salary + bonuses).
• Paid vacation, sick leave, official employment.
• Flexibility to work from a location that suits you.
• We support your professional growth and encourage you to reach new heights.

💻 About the Role

We’re looking for motivated Technical Support  to join our team and provide top-quality assistance for international iGaming projects. If you’re customer-focused, detail-oriented, and ready to grow in a dynamic environment, this could be the role for you!

📝 Key Responsibilities

• Manage chat and ticket support across platforms.
• Set the right tone and actively engage on the community forum.
• Handle pending withdrawals in coordination with the Payment team.
• Process loyalty program requests.
• Manage KYC verification inquiries and collaborate with the Anti-Fraud team.
• Follow internal procedures and work toward KPI targets.

👨‍🔬 Requirements

• English B2 (both written and spoken).
• 1+ year experience in a similar role, with understanding of the market.
• Familiarity with ticketing systems (Zendesk, LiveChat, or similar).
• Flexibility to work in a fast-paced environment with night shifts.
•  

🎁 What We Offer

• Competitive salary.
• Exciting technical challenges and complex tasks that help you grow.
• A strong senior+ team to collaborate with and learn from.
• Minimal bureaucracy — maximum impact.
• Flexible processes, quick decisions.
• Remote-first approach: work from wherever you want (or come to the office).
• Investment in learning: internal knowledge sessions, external courses, certifications.
• Work-life balance: no overtime, no micromanagement.
• Modern equipment: MacBook, Starlink, PowerBank — everything needed for productivity.
• Parental bonuses and support for newborn children.
• Many other internal perks that are better shown than described.
•  

🌟 Why This Company?

• We keep up with technology and best practices.
• We create our own social gaming projects in crypto, blockchain, and finance.
• In games we trust!

We’re looking for motivated Support Agents to join our team and provide top-quality assistance for international iGaming projects. If you’re customer-focused, detail-oriented, and ready to grow in a dynamic environment, this could be the role for you!

Key Responsibilities

• Manage chat and ticket support across platforms.
• Set the right tone and actively engage on the community forum.
• Handle pending withdrawals in coordination with the Payment team.
• Process loyalty program requests.
• Manage KYC verification inquiries and collaborate with the Anti-Fraud team.
• Follow internal procedures and work toward KPI targets.

Requirements

• English B2 (both written and spoken).
• 1+ year experience in online gambling, understanding of the market.
• Familiarity with ticketing systems (Zendesk, LiveChat, or similar).
• Flexibility to work in a fast-paced environment with night shifts.

What We Offer

• Competitive salary.
• Exciting technical challenges and complex tasks that help you grow.
• A strong senior+ team to collaborate with and learn from.
• Minimal bureaucracy — maximum impact.
• Flexible processes, quick decisions.
• Remote-first approach: work from wherever you want (or come to the office).
• Investment in learning: internal knowledge sessions, external courses, certifications.
• Work-life balance: no overtime, no micromanagement.
• Modern equipment: MacBook, Starlink, PowerBank — everything needed for productivity.
• Parental bonuses and support for newborn children.
• Many other internal perks that are better shown than described.