PulsePaw

We are an outsourcing company partnering with innovative fintech and crypto businesses. This role is part of a client project specializing in exchange. You’ll join an operation team responsible for monitoring and the supporting transaction process. 

Responsibilities:

Analyzing: Analyze incoming requests and resolve directly or convert to tasks and forward to the responsible specialist/and execute cryptocurrency exchange requests with high precision
Operational Management: Verify deposits, monitor trades, and ensure the timely completion of user requests using internal systems.
Partners: Communicate with partners regarding requests.
Customer & Partner Support: Address inquiries related to transactions via email, Slack, and internal CRM (no direct client communication).
Reporting: Provide operational reports to the direct manager.

Requirements:

Experience: Experience in crypto trading, payments, or financial operations.
Language: English - Intermediate or higher.
Soft skills: Analytical thinking, responsibility, attention to detail, and ability to work independently.


Nice to Have:                                                                                                                                                      

Education: Degree in Economics, Finance, Math, or a related field.
Tools: Knowledge of 1C/BAS/admin panels, or similar systems.

 

Conditions:

Remote-first: Work from anywhere with a flexible schedule.
Opportunities for growth: Move into career development with paid training, certification support, and participation in professional events.
Room for ideas: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.

Benefits and compensation: partial coverage of coworking space rent and psychotherapy, 50% of the cost of professional training and certifications.

 

Responsibilities:
 

• Communication: Engage with customers via chat in English.
• Information Delivery: Provide accurate, valid, and comprehensive information using the right methods/tools.
• Customer Interaction: Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Problem Solving: Analyze customer issues and proactively search for solutions.
   

Requirements:
 

• Customer Focus: Customer-oriented with a responsible attitude.
• Industry Attitude: Positive about the crypto industry.
• Proactivity: Proactive, meticulous, and detail-oriented.

 
Conditions and benefits:
 

• Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone;
• Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events;
• Reliable conditions: Transparent terms, stable compensation, and consistent support.

About the project: 
💳💼A crypto-to-crypto exchange service with API integrations, widgets, and listings for aggregators and wallets.

Responsibilities:
Lead management: Engage and nurture both inbound and outbound leads.
Client acquisition: Drive outreach to new prospects and maintain contact with existing leads.
Prospecting: Identify, qualify, and engage leads at different stages of the funnel.
Sales outreach: Handle communication with warm and cold prospects throughout the sales cycle.
Networking: Represent the company at conferences and industry events.
Deals: Close sales related to API integrations, widget placement, and listings.

Requirements:
Experience: 2+ year in B2B Sales or Tech Product Sales.
Closing deals: Practical experience in closing B2B deals.
Language: English level B2–C1.
Domain: Knowledge of cryptocurrency.
Tools: Proficiency in HubSpot.
Soft skills: Self-driven, responsible, flexible, and strong communication skills.

Nice to have: 
Background: Experience in cryptocurrency.

Terms, conditions and compensation package:
💫Compensation: Salary+bonus part, 24 days of vacation, 10 sick days.
✈️ Type of work: Remote-first with the possibility of business trips
📈Growth opportunities: Take advantage of paid training, support for certifications, and participation in professional events.
💚Reliable conditions: Mental health support (psychotherapy compensation) and coworking reimbursement.

We are an outsourcing company partnering with fintech and crypto businesses. Social Media Marketing Manager role is a part of a client project specializing in the cryptocurrency area. You’ll join a Marketing department team, which consists of 8\10 people.

Key Responsibilities:
Strategy Development: Develop social media usage concepts for various project products in alignment with the overall marketing strategy.
Competitor & Market Research: Analyze competitors and market trends (cryptocurrency, blockchain, finance, IT), adapting successful strategies and updating social media plans;
Content Planning & Creation: Develop content plans for primary and secondary platforms. Create, edit, and manage content (text, visuals, video);
Content Guidelines & Training: Create content guidelines for copywriters and designers. Ensure content quality;
Community Management: Engage with followers, moderate discussions, and handle comments and reviews;
Event Management: Organize and run social media events (giveaways, AMA sessions, etc.) to drive engagement;
Collaborations: Identify and work with relevant communities, bloggers, and KOLs on joint projects;
Performance Tracking & Reporting: Prepare reports on SMM activities and optimize strategies based on analytics.

Requirements:
Experience: At least 3 years of experience as SMM. Proven track record with Twitter, Telegram, Reddit, and LinkedIn; 
Domain: +1 years in blockchain or cryptocurrency products;
Expertise: Experience in developing social media strategies for various product lines (B2B, B2C, VIP), adapting tone of voice to different goals and audiences, as well as experience in localizing and tailoring the overall marketing strategy to each social platform.
Community management engagement: Proven skills in building and maintaining engaged social media communities.
Technical skills: Proficiency with graphic editors (Figma, Canva, etc.). Experience with social media;
Languages: English proficiency (Upper-Intermediate or higher);
Soft skills: ability to multitask effectively, making swift and responsible decisions.

Nice to have:
Social Media Channels: Experience with social platforms such as Discord, YouTube, Binance Square, CMC Community, and other Web3-oriented networks;
Technical skills: Basic skills in video editing or motion design.


Conditions and benefits:
Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone;
Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events;
Reliable conditions: Transparent terms, stable compensation, and consistent support;
Room for ideas: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.