PromoRepublic
Joined in
2021
PromoRepublic is an AI-first SaaS platform built for franchise and multi-location brands. We help corporate marketing teams and franchisees manage social media, listings, reviews, and analytics across every location — with AI agents that handle the day-to-day so humans can focus on strategy.
Our customers are franchise brands with 10–200 locations across North America, the UK, and Australia, and we're actively scaling into enterprise. We're a team of ~20 working remotely across Ukraine, the EU, and the US.
Why work with us:
- Build with AI at the core — we don't bolt it on, we design products and operations around it
- Real impact on a product used by household-name franchise brands
- Growth-stage company with room to shape your role and the company's direction
- Distributed team, remote-first, open about goals and roadmap
- Work on problems that matter — multi-location operations is one of the most underserved corners of MarTech
Website:
https://promorepublic.com/en/
Customer Support Specialist
PromoRepublic
$$
Ukraine
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1 year of experience
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English - C1
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SaaS
As we grow our franchise customer base across three continents, support volume and complexity are growing with it. We’re looking for a proactive Customer Support Specialist who wants to do more than answer tickets — someone who’ll dig into hard problems, help us shape AI automation, and contribute to the Help Center as a real product surface.
This is a hands-on role with room to grow. You’ll work directly with corporate brand managers and franchisee location operators — two very different user profiles...
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