Prime Partners

We are hiring on behalf of our client as a fast-growing fintech group operating across crypto, regulated financial services, and e-commerce, managing multiple entities and payment infrastructures across jurisdictions.

We are seeking a senior payments leader whose primary responsibility is leading and scaling a payments team, while owning and developing long-term relationships with banks, EMIs, PSPs, and APMs.

This role begins as a co-lead position and is designed to progress into full ownership of the Payments Department.

Role Overview

As Head of Payments, you will lead a team of payments specialists, ensure execution quality, and maintain stable, scalable, and redundant payment capabilities across all group entities.

You will operate at the intersection of operations, business development, and regulation, with exposure to MSB structures, MiCA licensing preparation, and multi-entity e-commerce operations.

Key Responsibilities

Team Leadership & Execution

• Lead, manage, and develop the Payments team
• Establish clear ownership, workflows, and performance standards
• Drive structured, predictable execution
• Hire and onboard additional team members as scale requires
• Ensure independent team performance with minimal escalation

Banking & PSP Relationship Management

• Own and maintain senior relationships with:

Banks and EMIs

PSPs and APM providers

• Act as primary escalation point for operational and capacity matters
• Continuously expand and strengthen the network of payment partners
• Work closely with Business Development to position entities sustainably

Crypto & Regulated Payments

• Oversee payment infrastructure for crypto-related activities
• Coordinate with Legal and Compliance on regulated setups
• Support alignment with MiCA licensing requirements
• Ensure operational continuity and risk diversification

E-commerce Payments

• Lead PSP, APM, and B2B banking setup across multiple e-commerce entities
• Ensure strong approval ratios and local payment coverage
• Proactively replace underperforming providers
• Support launches and entity transitions without disruption

Cross-Functional Coordination

• Collaborate closely with Legal & Compliance, Business Development, and Product teams
• Ensure consistent, professional representation toward external partners

What Success Looks Like

• A high-performing payments team operating with autonomy
• Stable, long-term relationships with key banking and PSP partners
• Predictable onboarding pipelines and outcomes
• Strong redundancy with no single-provider dependency
• Operational readiness for regulatory expansion, including MiCA

Who This Role Is For

• Senior payments professional with proven team leadership experience
• Strong background in fintech, banking, PSPs, and regulated environments
• Comfortable operating in crypto and higher-risk contexts
• Confident external-facing communicator
• Execution-driven, structured, and decisive

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager

(Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support)

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

On behalf of our client, a leading FinTech company managing Virtual Asset Service Providers (VASPs) and operating across Asia, Europe, and Canada, we are seeking a Chargeback & Risk Analyst to join their Compliance and Risk team. This is an exciting opportunity to play a key role in fraud prevention and risk management in a fast-growing international fintech environment.

Key Responsibilities

• Review incoming credit and debit card chargebacks and provide timely responses to payment providers to maximize dispute win rates.
• Prepare and maintain comprehensive documentation for chargeback representment cases.
• Monitor fraud alerts and vendor risk systems daily to detect potentially fraudulent transactions.
• Collaborate with Product and Data teams to enhance fraud monitoring and risk mitigation programs.
• Maintain communication with partners and clients regarding the dispute and chargeback process.
• Assist with customer complaints or inquiries related to dispute claims.
• Ensure full compliance with internal policies, AML/BSA requirements, and applicable regulations.
• Support additional risk-related projects and initiatives as assigned by your line manager.

Requirements

• Proven experience in fraud prevention, transaction monitoring, or chargeback management.
• Strong knowledge of payment systems, card networks, and dispute processes.
• Excellent analytical and problem-solving skills with attention to detail.
• Ability to work efficiently under pressure and tight deadlines.
• Self-motivated, organized, and able to manage multiple tasks.
• Intermediate to advanced Microsoft Excel skills.
• Effective communication skills with the ability to explain complex information clearly.
• Advanced level of English; additional languages are a plus.

What We Offer

• Competitive salary based on experience and expertise.
• Opportunity to work with a leading international fintech company operating across Asia, Europe, and Canada.
• Exposure to digital assets, VASP operations, and cross-border payments.
• A collaborative, innovative, and forward-thinking team environment.
• Long-term career growth and learning opportunities in fintech, payments, and risk management.

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager (Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support).

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

On behalf of our client we are looking for: Junior Payments Manager to support our payments and onboarding operations. This role is ideal for someone early in their career who is highly responsible, detail-oriented, and comfortable managing processes and documentation in a fast-paced fintech environment.

This is an execution and coordination-focused role, working closely with senior payments, compliance, and partnerships team members.

Key Responsibilities:

● Support PSP / EMI onboarding processes

● Prepare and manage:

○ Applications

○ Forms

○ KYB and onboarding documentation

● Coordinate follow-ups with PSPs, EMIs, banks, and internal teams

● Track application and onboarding progress across multiple partners

● Maintain accurate records and documentation

● Support day-to-day payments-related operational tasks

● Escalate issues clearly and in a timely manner

Profile We Are Looking For

Experience level

● Junior to early–mid level

● Previous exposure to fintech, payments, banking, or operations is a plus, but not mandatory

Personality & skills (critical)

● Strong sense of responsibility and ownership

● Highly organized and able to multitask

● Detail-oriented and process-driven

● Reliable and consistent in execution

● Able to work independently with guidance

● Comfortable handling repetitive but critical operational tasks

Nice to have

● Basic understanding of payments, PSPs, EMIs, or onboarding flows

● Experience working with documentation, applications, or compliance-related processes

What We Offer

● Remote-first working environment

● Clear exposure to payments, PSPs, and EMIs

● Hands-on learning in fintech operations

● Structured processes and support from senior team members

● Opportunity to grow into more senior payments or partnerships roles over time

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers
(VASPs) and crypto exchange platforms across Asia, Europe, and Canada, We are hiring an experienced Head of Risk to join their senior leadership team.
The Role
The Head of Risk is a pivotal leadership role responsible for safeguarding Paythex's global operations across multiple jurisdictions, payment channels, and financial ecosystems. You will
lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.
This position is ideal for professionals who want to work in real payments — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-
border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics — Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate — Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.
  Your Responsibilities
  1. Risk Management & Governance
• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
•  Develop internal governance and escalation protocols for emerging risks and regulatory requirements.

• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

  2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.
  3. Mastercard & Visa Compliance
• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs, proactively adjusting risk rules and merchant configurations.
  4. Payment Optimization
• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage.
  5. Leadership & Team Development
• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training.
• Foster a high-performance, data-driven culture that emphasizes accountability and growth.
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.
  6. Reporting & Analytics
• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.

• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.
   

  Qualification Requirements

• 3+ years in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi) and acquirer monitoring tools.
• Experience working with international PSPs and card schemes (Visa, Mastercard,etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team environment with shifting priorities and tight
  deadlines

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers (VASPs) and Operating across Asia, Europe, and Canada, We are hiring an experienced  Head of Risk  to join their senior leadership team.

The Role

Are you ready to lead at the forefront of global payments and financial risk management? At Paythex, we’re looking for a visionary Head of Risk to safeguard our operations across multiple countries, payment channels, and financial ecosystems. This isn’t just a risk management role, it’s a chance to drive strategy, innovation, and operational excellence across a fast-growing, dynamic payments platform. You will lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.

This position is ideal for professionals who want to work in real payments  — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics— Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate— Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.

 Your Responsibilities   

 1. Risk Management & Governance

• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
• Develop internal governance and escalation protocols for emerging risks and regulatory requirements.
• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.

3. Mastercard & Visa Compliance

• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs — proactively adjusting risk rules and merchant configurations. 

4. Payment Optimization

• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage. 

5. Leadership & Team Development

• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training. 
• Foster a high-performance, data-driven culture that emphasizes accountability and growth. 
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.

6. Reporting & Analytics

• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.
• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.

Qualification Requirements

• 3+ years  in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID  infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi)  and acquirer monitoring tools.
• Experience working with international PSPs and card schemes  (Visa, Mastercard, etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team  environment with shifting priorities and tight deadlines.