Prime Partners

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers (VASPs) and Operating across Asia, Europe, and Canada, We are hiring an experienced  Head of Risk  to join their senior leadership team.

The Role

The Head of Risk is a pivotal leadership role responsible for safeguarding Paythex's global operations across multiple jurisdictions, payment channels, and financial ecosystems. You will lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.

This position is ideal for professionals who want to work in real payments  — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics— Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate— Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.

 Your Responsibilities   

 1. Risk Management & Governance

• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
• Develop internal governance and escalation protocols for emerging risks and regulatory requirements.
• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.

3. Mastercard & Visa Compliance

• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs — proactively adjusting risk rules and merchant configurations. 

4. Payment Optimization

• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage. 

5. Leadership & Team Development

• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training. 
• Foster a high-performance, data-driven culture that emphasizes accountability and growth. 
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.

6. Reporting & Analytics

• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.
• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.

Qualification Requirements

• 3+ years  in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID  infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi)  and acquirer monitoring tools.
• Experience working with international PSPs and card schemes  (Visa, Mastercard, etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team  environment with shifting priorities and tight deadlines.

On behalf of our client, we are looking for a highly skilled Data Analyst with strong Power BI expertise to join their growing team.

In this role, you will take ownership of data pipelines and lead the end-to-end development of automated reporting solutions. You'll design, optimize, and deliver impactful Power BI reports, supported by Python-based ETL processes and SQL database management.

Working closely with Finance and internal stakeholders, you will transform complex data into accurate, actionable, and scalable insights that drive smarter business decisions across multiple functions.

We're seeking someone who is proactive, detail-oriented, and hands-on — a problem solver who enjoys improving reporting processes, building efficient systems, and taking full ownership of Power BI solutions from concept to delivery.

If you're passionate about turning data into clear insights and creating reporting that truly adds value, this could be the perfect next step for you.

Key Responsibilities:

• Own, develop, and maintain Power BI dashboards and reports, ensuring clarity, performance, and business relevance.
• Maintain and enhance Python-based ETL pipelines, extracting data from multiple sources such as Azure SQL, MySQL, Telegram, Monday.com, and others for analysis and reporting.
• Ensure data quality, accuracy, and consistency across the full data flow—from ETL pipelines to Power BI and Excel financial reports.
• Collaborate closely with the Finance team to automate recurring reports and support ad-hoc analysis, improving productivity and decision-making.
• Implement enhancements and new features in Power BI models, DAX calculations, and ETL pipelines as business needs evolve.
• Proactively identify, troubleshoot, and resolve data or reporting issues.
• Work with internal teams to understand requirements and propose data-driven and reporting solutions, contributing to continuous process improvement.

Requirements

• Strong proficiency in  Power BI  , including data modeling, DAX, report optimization, and dashboard design.
• Proficiency in  Python  for ETL pipelines, data extraction, transformation, testing, and automation.
• Solid understanding of  SQL and database management  , preferably  Azure SQL  .
• Experience building  scalable, efficient, and reliable data workflows  .
• Ability to work independently and take ownership of Power BI reporting  , while collaborating effectively with finance and other business teams to support data-driven decisions.

What We Offer:

• Competitive salary and benefits package.
• Opportunities to work on cutting-edge data and IT projects.
• A collaborative and fast-paced working environment.
• Career growth opportunities in data engineering, automation, and IT development.