PayDo

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments. 

PayDo, a dynamic FinTech with a newly acquired MFSA license, is seeking a highly motivated and experienced Lead/Head of Key Account Management to spearhead the growth and success of our most valued client relationships, with a primary focus on upselling additional products within our rapidly expanding direct acquiring business line.

Your primary focus will be on:

• Developing, implementing, and maintaining specific policies, procedures, and guidelines tailored to the direct acquiring business to ensure operational efficiency and compliance
• Leading and scaling the whole department, with a primary focus on the direct acquiring business line and potential oversight of banking and checkout lines
• Understanding the evolving needs of our acquiring clients and translating those insights into product and service improvements

Your regular tasks 

• Provide strategic leadership and daily oversight to the Key Account Management (KAM) team, driving operational excellence, client satisfaction, and revenue growth
• Maintain, update, and enforce SOPs, guidelines, and manuals for the KAM department; conduct regular reviews to ensure alignment with evolving regulatory and business requirements
• Continuously assess and enhance KPIs and SLAs to ensure they reflect the company’s current strategic objectives and client expectations
• Oversee and conduct regular Quality Assurance (QA) assessments to ensure high standards in service delivery, account performance, and client engagement
• Identify operational inefficiencies and proactively implement cross-functional solutions that streamline workflows, improve service levels, and enhance the end-to-end client experience
• Manage team performance through targeted coaching, structured feedback, and development planning; address underperformance through corrective actions and timely offboarding where necessary
• Promote a culture of continuous professional development by deepening the team’s expertise in product functionality, payment systems, compliance requirements, and industry trends
• Foster a high-performance, accountable culture within the team by reinforcing professionalism, work ethic, and motivation at all levels
• Cultivate and maintain strong relationships with PayDo’s key clients, acting as a strategic partner by regularly gathering client feedback and translating insights into actionable improvements across products and services
• Identify opportunities to increase profitability by initiating, championing, and overseeing the delivery of key client-driven features and solutions that drive long-term value

Skills & expectations

• Proven track record of at least 2 years in a managerial role, with direct supervision of a team of 3 or more individuals
• Minimum of 4 years of experience in the Fintech industry, either as a consultant in Fintech consulting company, in-house payments manager in high-risk verticals (iGaming, Crypto, Forex, etc), account manager/sales agent, or customer support representative within a financial institution (EMI, Bank, or PSP) or similar
• Prior experience with the onboarding of clients, specifically within a direct acquiring setup
• Strong understanding of payment infrastructures, including payment schemes, card schemes and alternative payment methods
• Strong understanding of the specifics of KYB onboarding process, preferably with an EU/CA-based EMI or PSP
• In-depth knowledge of the fintech landscape, including key competitors and current market trends
• Solid understanding of the company’s target industries, with hands-on experience working across high-risk and low-to-medium risk sectors
• Demonstrated leadership and team management capabilities, with a history of building and leading high-performing teams
• Outstanding communication, negotiation, and interpersonal skills, with a client-centric approach
• Ability to manage multiple priorities and stakeholders in a dynamic, fast-paced environment
• Fluent level of English skills, Fluent Ukrainian or Russian language 

Nice to have:

• Experience working with cryptocurrencies would be a plus
• Experience of working with PIS/AIS payment flows would be a plus

Do you thrive in a dynamic environment where creativity meets data-driven strategy? Are you passionate about building a strong brand and driving business growth? If so, we have an exciting opportunity for you!
   

Regular tasks 

• Manage the development and execution of marketing strategies, focusing on achieving campaign goals and enhancing brand visibility.
• Lead the marketing team to ensure seamless collaboration, productivity, and the attainment of departmental objectives.
• Establish and monitor KPIs and ROI for diverse traffic channels to optimize resource allocation and enhance marketing effectiveness.
• Utilize advanced analytics tools to analyze performance metrics and derive actionable insights for continuous optimization.
• Deliver regular reports on marketing channel efficiency and team performance, showcasing progress towards strategic targets.
• Manage various marketing channels including email, database, social media, and search engine strategies, emphasizing engagement and ROI.
• Oversee the publication of internal and external content such as press releases, articles, and partnership promotions to maintain brand relevance.
• Drive international market expansion initiatives by launching projects, refining product packaging, and strengthening brand presence.
• Collaborate with cross-functional teams to align marketing initiatives with overarching business goals and regulatory standards.
• Conduct comprehensive market research and competitor analysis to inform strategic marketing and product decisions.
• Coordinate event logistics during conferences, ensuring effective branding, booth setup, and promotional activities.
• Maintain and update departmental resources such as Confluence and Brand Book with current and pertinent information.
     

Skills & Requirements

• Minimum 3 years of experience in a marketing leadership role, 5 years in Marketing (including international experience)
• Proven track record of developing and executing successful marketing strategies that drive business growth
• Strong understanding of marketing principles, digital marketing channels (email marketing, social media marketing, SEO, PPC), and marketing analytics
• Excellent communication, collaboration, and leadership skills
• Experience managing and developing a high-performing marketing team
• Data-driven approach with a strong understanding of marketing KPIs and ROI measurement
• Excellent written and verbal communication skills
• Ability to work effectively in a fast-paced and dynamic environment
• Experience with project management methodologies
• A passion for technology and innovation
• Advanced level of English proficiency

As a plus

Experience working for the FinTech company
Experience with B2B and B2C audiences on an international level

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments. 
Join PayDo — a global FinTech leader transforming the way businesses handle payments.
We’re looking for a Lead Generation Manager who is ready to make a real impact and help us expand our client base, identify new market opportunities and oversee growth initiatives.

Your regular tasks:
— Develop and execute lead generation strategies to identify and engage potential clients;
— Create and maintain a consistent flow of high-quality leads to support the company’s growth;
— Research and target potential customers through various channels, including online platforms, events, and partnerships;
— Conduct outreach efforts to establish initial contact and gather contact information;
— Assess and qualify leads to determine their fit for PayDo’s services;
— Collaborate with the sales team to ensure that leads align with the company’s ideal customer profile;
— Maintain accurate and up-to-date lead databases, ensuring data integrity and privacy compliance;
— Use CRM tools and software to organize, track, and manage leads throughout the sales funnel;
— Regularly analyze lead generation data to identify trends, optimize strategies, and improve conversion rates;
— Provide insights and recommendations to refine lead generation efforts;
— Work closely with the sales and marketing teams to align lead generation strategies with overall company goals;
— Communicate effectively to ensure a seamless handover of qualified leads to the sales team;
— Set and achieve lead generation targets and key performance indicators (KPIs);
— Stay informed about industry best practices and emerging lead generation techniques;
— Continuously adapt strategies to evolving market dynamics.

Main requirements:
— 2+ years of experience in lead generation or sales in Fintech/Payment/ High-tech and B2B Industries;
— Familiarity with CRM software and lead management tools;
— Strong analytical and data-driven decision-making skills;
— Excellent communication and interpersonal skills;
— Ability to work independently and collaboratively in a dynamic environment.

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.
• Solve problems quickly with practical solutions.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Public Holidays tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments.

We are looking for an experienced and results-driven Business Development Manager to join our global Sales team. In this role, you’ll identify and secure high-value partnerships, manage large-scale deals, and drive PayDo’s growth across international markets. The ideal candidate has a strong background in fintech or high-risk industries, proven negotiation experience, and a passion for building strategic business relationships in a fast-paced environment.

Requirements:

• 3–5+ years of experience in business development or sales within fintech, payments, or other regulated B2B/B2C environments
• Proven track record of managing and closing large-scale, high-value deals
• Strong negotiation, communication, and relationship management skills
• Experience working with CRM systems
• Analytical and strategic mindset with a focus on results
• Proactive, motivated, and able to work autonomously in a fast-changing environment
• Advanced level of English
• Ability to travel 
   

Nice to have:

• Experience building strategic partnerships with financial institutions, startups, or enterprises
• Deep understanding of fintech trends and technologies (payments, blockchain, AI, etc.)
• Familiarity with KYB/KYC processes in financial institutions
• Degree in Business, Finance, or Economics (MBA is a plus)
   

Responsibilities:

• Identify and develop new strategic partnerships and business opportunities aligned with PayDo’s growth goals
• Manage the full sales cycle — from prospecting and outreach to negotiation, contracting, and long-term relationship management
• Drive expansion into new markets and industries through partnerships and enterprise-level deal
• Collaborate cross-functionally with Legal, Product, Compliance, and Marketing teams to ensure seamless deal execution
• Monitor market trends and competitors to identify new growth areas
• Report regularly on partnership performance, sales pipeline, and revenue impact
• Ensure all deals comply with company policies and regulatory requirements
•  

We work in a result-driven culture. You will fit in if you:

• Take ownership and deliver measurable results
• Act proactively — not waiting to be told
• Thrive in a high-energy, growth-focused environment
• Think strategically and solve problems fast
• Self-motivation, adaptability, and ownership of results.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses and certifications
• Regular Performance Reviews Based on KPIs – for your professional advancement
• Transparent career path – opportunity to reach Lead roles within 1 year, Head roles in 2 years, and C-level in 4 years based on performance
• Innovation Financial Rewards – share your ideas via PayDo Ideas Hub and earn extra bonuses
• Public Holidays – aligned with your country’s calendar
• Flexible payout options – via PE accounts or popular e-wallets

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape  the future of payments with PayDo!

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, - PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.

We are looking for a high-energy, connected, and strategic PR Manager to spearhead our global presence. You won’t just manage news; you will shape the narrative of a fast-growing Fintech brand and its leadership. We need a "door-opener" who thrives on securing earned media in Tier-1 outlets and crafting stories that stick.

Key Responsibilities:

• PR Strategy & Execution: Build and lead the PR roadmap for the company and our C-level executives to drive brand authority in the B2B Fintech space.
• Media Relations (Tier-1): Leverage your existing network to secure organic coverage in top-tier business and tech publications (e.g., TechCrunch, Forbes, Bloomberg, Reuters, Financial FT).
• Expert Content Creation: Write high-impact articles, op-eds, and press releases. Note: We value authentic, human-driven storytelling; we are looking for a writer who doesn’t rely on AI to find a voice.
• Thought Leadership: Position our top management as industry visionaries through speaking slots at major global events (ICE, Money20/20) and podcast appearances.
• Crisis & Reputation Management: Proactively monitor the industry landscape and manage the brand’s reputation across global markets.

Requirements:

• 3+ years of experience in B2B Fintech industry: Proven experience in B2B tech, ideally within Fintech, Payments or iGaming.
• The "Rolodex": A solid track record of established relationships with journalists and editors at Tier-1 international media.
• Exceptional Writing: Ability to turn complex technical products into compelling narratives. Native or near-native English is a must.
• Proactive Mindset: You don’t wait for a brief; you identify trends and pitch stories before the competition does.
• Proven experience collaborating with PR agencies and journalists, combined with strong research skills for identifying and sourcing relevant media contacts.

Nice to have:

• Design skills for creating pitch materials
• Certifications in PR and Content Writing

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.
• Solve problems quickly with practical solutions.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Public Holidays tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!

Description
We are seeking an experienced Key Account Manager with a solid background in fintech. In this role, you will manage and nurture relationships with key clients, ensuring their needs are met while driving revenue growth.

Requirements
Minimum of 2 years of experience as a Key Account Management (B2B)/ Legal Consulting (Fintech) or Payment Management (iGaming, Crypto, Forex, and E-commerce industries) with the same scope of responsibilities
Previous experience working for a FinTech company, supporting B2B customers
Experience in onboarding clients for the "direct acquiring" product
Proactive approach
Good communication and self-management skills, result-oriented
Upper-Intermediate/ Advanced level of English proficiency, Fluency in Ukrainian/ Russian

Responsibilities
Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration (client portfolio - up to 100 clients (active/passive))
Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
Foster and maintain strong client relationships built on trust, transparency, and mutual respect
Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks
Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience
Keep the AM reporting up to date

Nice to have
Compliance certifications, Legal background