Onicore

Hi there! We’re Onicore — a growing fintech company building user-friendly payment solutions for a global audience.

We are looking for an HR Generalist with a strong focus on recruitment, who is not afraid to take ownership of their decisions and ideas, and is able to work autonomously in a fast-paced environment.

What you’ll do:

— Own the full hiring cycle: from gathering requirements and sourcing candidates to making offers and onboarding.

— Work closely with hiring managers, helping to shape role profiles and hiring strategies.

— Conduct initial HR interviews and provide constructive feedback.

— Build, improve and scale recruitment processes and the hiring funnel, including analytics.

— Support core HR processes: onboarding, documentation, internal policies, and HRM systems.

— Create and maintain a positive candidate and employee experience.

What we expect you to have:

— 3+ years of experience as an HR Generalist.

— Strong focus on recruitment and understanding of the full hiring cycle.

— High level of independence and ownership.

— Strong communication skills and structured thinking.

— English proficiency at Upper-Intermediate level or higher.

— Experience working in IT, product, and/or service companies.

What’s on us:

— Competitive salary and benefits package.

— Opportunities for professional development and career growth.

— Health insurance.

— Remote work with the possibility to visit our office in Kyiv.

— Space to share your ideas and bring them to life.

Is this all about you? Send us your CV!

Onicore is a product development company operating in the crypto and fintech sector. We are seeking a Head of Support to lead customer support operations and manage complex user cases for our client, the e-Residency platform.
 

What you’ll do:

• Create and implement support processes and internal documentation.
• Set up and optimize support tools.
• Build and manage the support team.
• Handle advanced user cases and escalations.
• Support users with onboarding, access, transactions, and account issues.
• Work closely with product and engineering to resolve complex problems.
• Identify recurring issues and suggest product or process improvements.
• Define and track support KPIs, including response times, resolution rates, and customer satisfaction.
   

What we’re looking for:

• 5+ years in customer support or customer operations, at least 2 years in a Lead/Head role.
• Experience in crypto, fintech, banking, or SaaS products.
• Understanding of wallets, transactions, or financial flows.
• Strong communication skills.
• Proven experience in fostering a user-first culture approach.
• Fluent English.
   

What’s in it for you:

• Remote-first team.
• Full autonomy to shape and lead the support department.
• Professional development opportunities.
• Fair and competitive salary with opportunities for growth.

Hi there! We’re Onicore, a growing fintech company building user-friendly payment solutions for a global audience. And we’re looking for a marketing designer who thinks in terms of communication design, not someone who says “I only make banners.” This is a role with plenty of room for experimentation, unconventional ideas, and bold, even crazy concepts.
 

What you’ll do:

You'll be working on two levels:

1. Tactical / Day-to-Day Level:

Rapid production of marketing materials in various formats:

- Social media and ad creatives

- Presentations, pitch decks, and partner materials

- Promo videos and demo videos

- Guides, instructions, and other communication materials

- Occasionally - offline materials
 

2. Strategic / Partial Level:

- Support and evolve the visual style of products to ensure communication feels cohesive, modern, and premium.

- Work across products such as B2B solutions, regularly creating pitch decks, demos, presentations, and partner materials.
 

What we expect you to have:

- Experience in digital marketing design.

- Thinking in terms of communication design, not just individual formats.

- Ability to deliver across different types of tasks: performance materials, social media creatives, landing pages, presentations, and brand assets.

- Experience supporting and evolving a product’s or brand’s visual system.

- Strong portfolio with diverse deliverables (not focused on one format for years).

- Self-sufficiency: comfortable working with incomplete briefs, gathering context, and proposing solutions and options independently.

- Maintaining a consistently high quality bar without constant supervision.

- AI-friendly mindset: uses AI as a creative accelerator, experiments with new tools, and delivers professional-level results (not “generated-looking” visuals).

- Nice to have: agency experience or experience in a fast-paced environment with diverse tasks and quick iterations.
 

What’s on us:

- Competitive salary and benefits package.

- Opportunities for professional development and career growth.

- Health insurance.

- Remote work with the possibility to visit our office in Kyiv.

- Space to share your ideas and bring them to life.

Is this all about you? Send us your CV!