NuxGame

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Senior Backend Developer to join our team. If you are passionate about high-load systems, solving complex engineering challenges, and working with modern tech stacks, this is the place for you.
 

Tech Stack: PHP 8, Laravel, MySQL, ClickHouse, Redis, Docker, AWS, SQS, WebSockets, Sentry, NewRelic.

Your Responsibilities:
 

You will be responsible for the core logic of our platform, focusing on speed, scalability, and stability.

• Core Development: Design and maintain high-load services and platform modules using PHP 8 and Laravel.
• Architecture & Quality: Write reliable, well-tested code. Participate in architectural decision-making and ensure technical stability.
• Feature Ownership: Take full ownership of your features from coding to release. You will deploy to the dev environment and perform sanity checks to ensure functionality before handing tasks over to our dedicated QA team for deep testing.
• Performance: Optimize database queries, implement caching strategies, and manage async processes/queues.
• Integrations: Build complex integrations with external services (payment providers, game aggregators, analytics) via REST and WebSockets.
• Documentation: Maintain up-to-date technical documentation for APIs (Swagger/OpenAPI), services, and architectural decisions.
• Cross-Functional Collaboration: Partner with the DevOps team to optimize delivery pipelines and work alongside Product & Analytics teams to implement scalable data processing solutions.
• Testing: Create automated tests (unit, integration, feature) to ensure the quality and stability of your code.
   

What we expect from you:

• Experience: 5+ years of commercial experience as a PHP Backend Developer.
• Framework Expertise: Deep understanding of Laravel and its ecosystem.
• Database Skills: Strong knowledge of SQL (MySQL/PostgreSQL), query optimization, and working with large volumes of transactional/analytical data.
• API & Protocols: Experience with HTTP, REST, WebSockets, and complex API integrations.
• Async & Queues: Experience with message brokers (SQS, RabbitMQ, or similar).
• Infrastructure: Practical experience with Docker and Linux environment.
• Observability: Familiarity with logging, metrics, and tracing (Sentry, NewRelic, DataDog, ELK, etc.).
   

It will be a plus

• AI-Assisted Workflow: Experience with AI coding tools. We welcome a smart approach to AI to streamline complex tasks, from architectural design to documentation, development, and code refactoring.
• Leadership Experience: Experience in a technical leadership role (Tech/Team Lead, Mentor, Buddy) — sharing knowledge and guiding less experienced team members.
• Tech Breadth: Experience with Golang, Node.js, DDD (Domain-Driven Design).
• Analytics: Experience with analytical databases like ClickHouse.
   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: No tech troubles — a MacBook and all necessary equipment are provided for use to ensure comfortable and efficient work.
• Learning & Development: It is a pleasure for us to watch you grow. We cover your learning costs (courses, conferences).
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team! 

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.
• Collaborative, adaptable, and confident in balancing client needs with business objectives.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Solution Architect to join our Global (Core) Team. This is a hands-on architecture role: you will design how our platform evolves, own its behavior in production, and drive real improvements in reliability, performance, and scalability. You will work closely with the CTO, Tech Leads of product teams, and the Core Solution Engineer, who turns architecture into reusable libraries and standards.

Tech Stack: PHP 8, Laravel, Go, Vue 3, MySQL / Aurora, ClickHouse, Redis, Memcached, SQS, Kafka, gRPC, Kubernetes, AWS, Cloudflare, nginx.

Context: a multi-tenant platform, a hybrid architecture (Laravel monolith + growing Go services) and an ongoing shift from HTTP to event-driven (Kafka) and gRPC communication.

Your Responsibilities:

1. System Design & Architecture

• Service Boundaries: design systems, define service interactions and domain boundaries.
• Monolith vs Services: decide what stays in the monolith and what becomes a separate service, avoiding a distributed monolith and overengineering.
• Communication & Events: define event flows and rules for sync vs async communication (HTTP, Kafka, gRPC, SQS).
• Multi-tenancy: design config-driven, scalable client configuration without tenant-specific hacks in the core system.

2. Production Health & Troubleshooting

• System Health Ownership: own the behavior of the system in production, participate in incident analysis and find real root causes.
• Metrics-Driven Analysis: analyze latency (p95/p99), error rates, queue lag and retries to understand where the system breaks.
• Stability: fix bottlenecks, reduce queue lag, stabilize critical flows and reduce the number of incidents.
• Data over Opinion: validate decisions with real metrics, not assumptions.

3. Technical Initiatives & Implementation

• Initiatives: drive improvements such as an idempotency layer, reliable async flows, caching and service boundary redesign.
• Prototyping (POC): validate ideas and performance before rollout.
• Critical Code: implement complex parts, create reference implementations and help fix critical production issues.

4. Standards & Governance

• Engineering Standards: define API rules, event structure and versioning, and communication patterns.
• Adoption: introduce standards across teams without blocking delivery and measure their adoption.
• Architecture Review: review architecture-level decisions in code: service boundaries, async flows, DB usage and critical paths. The focus is "Will this break in production?", not code style.
• Authority: enforce architectural decisions and block system-level solutions that harm the platform.

5. Support for Teams

• Unblocking: help Team Leads with complex technical problems and resolve system-level issues.
• Collaboration: work closely with the CTO, who owns final cross-system decisions, and with the Core Solution Engineer on turning designs into shared libraries.

Approximate time split: 25-30% design, 25-30% troubleshooting & analysis, 20-25% implementation / fixes, 10-15% discussions, ~10% reviews.

This role does not include: feature delivery, sprint management or people management.

What We Expect From You

• Experience: 7+ years of commercial backend development, with at least 2 years in an architect, principal or staff-level role designing high-load systems.
• System Design: microservices, monolith and modular monolith; service boundaries; API design (contracts, versioning, backward compatibility).
• Distributed Systems: eventual consistency, idempotency, retries / DLQ, outbox and saga patterns; hands-on experience with Kafka and SQS (or RabbitMQ / NATS).
• Databases: relational DB design, indexing, transactions and isolation levels (including money operations), zero-downtime schema changes, replicas, partitioning and sharding.
• Performance & Scaling: caching strategies (Redis, CDN), bottleneck analysis, horizontal scaling and safe profiling in production.
• PHP & Go: deep knowledge of Laravel internals (queues, DI, structure) and practical experience with Go service architecture.
• Infrastructure & Observability: Kubernetes, nginx, load balancing and request flow; logs, metrics and tracing (Sentry, New Relic, Grafana or similar).
• Reliability: designing for failure, fallback strategies and safe deployment strategies (rolling, blue-green, canary).
• DDD: practical understanding of bounded contexts and domain separation.
• Trade-off Thinking: ability to balance complexity vs speed, cost vs performance, flexibility vs simplicity.
• Communication: ability to align multiple teams around technical decisions and explain them to both engineers and business.
• English: B1 (Intermediate) or higher.

It Will Be a Plus

• Domain: experience in iGaming, fintech or payments.
• Multi-tenant SaaS: experience designing platforms for many clients with tenant isolation.
• Analytics: experience with ClickHouse or other analytical databases and OLTP to analytics data pipelines.
• Edge & Cloud: experience with Cloudflare (WAF, CDN, DDoS protection) and AWS architecture.
• Migrations: experience migrating from a monolith to services or introducing event-driven architecture.
• Frontend Architecture: understanding of SPA to SSR migrations and micro frontend trade-offs.
• AI-Assisted Workflow: experience with AI coding tools. We welcome a smart approach to AI to streamline complex tasks, from architectural design to documentation, development, and code refactoring.

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: timely payment for compensation for services.
• Personal Equipment Policy: equipment is provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: we regularly gather to discuss new trends, share insights, and elevate one another.
• Community: at NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: we encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: a friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We are waiting for you on our team!

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Sales Manager to join our team.

Your position will include:

• Work with external communication channels of the company;
• Identification of customer needs;
• Development of commercial offers;
• Implementation of online/offline sales;
• Interaction with customer service and business development managers;
• Work with leads generated by marketing.

What we expect from the candidate:

• At least 2 years of experience in the gambling industry;
• Fluent in English (written and spoken);
• Experience in sales in the field of IT;
• Understanding of sales and B2B services.
   

What would be a plus:

• Experience of participation in international Gambling exhibitions.

What we offer:

• Working hours from 10:00 to 18:00 (Mon-Fri);
• Interesting work in successful projects;
• Timely payment of salaries, official employment, 24 days of vacation and fun corporate events;
• A friendly team and a pleasant atmosphere without pressure, stress and other negative things.
• We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.
   

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.
We are waiting for you on our team!

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Sales Manager to join our team.

Your position will include:

• Work with external communication channels of the company;
• Identification of customer needs;
• Development of commercial offers;
• Implementation of online sales;
• Interaction with customer service and business development managers;
• Work with leads generated by marketing.

What we expect from the candidate:

• At least 2 years of experience in the gambling industry;
• Fluent in English (written and spoken);
• Experience in sales in the field of IT;
• Understanding of sales and B2B services.
   

What would be a plus:

• Experience of participation in international Gambling exhibitions.

What we offer:

• Working hours from 10:00 to 18:00 (Mon-Fri) remote;
• Interesting work in successful projects;
• Timely payment of salaries, official employment, 24 days of vacation and fun corporate events;
• A friendly team and a pleasant atmosphere without pressure, stress and other negative things.
• We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

NuxGame works with iGaming operators of all sizes, helping companies enter new markets or strengthen existing brands. As a company developing software for gaming casinos, NuxGame offers solutions that allow you to create outstanding brands and achieve your business goals. We invite an IT Recruiter to join our team.

What will your responsibilities include:
 

• Using resources to search for candidates: linkedin, djinni, job sites, boolean search, x-ray search;
• Evaluating resumes and professional skills of candidates;
• Supporting communication with candidates during the selection process;
• Maintaining a database of candidates, updating information.
• Conducting interviews with candidates
   

What we expect from a candidate:

• Experience in recruiting from 2 years
• Experience in searching on platforms Linkedin, Djinni, Work.ua, etc.
• English level: Upper-Intermediate or higher
   

What we offer
 

We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: timely payment for compensation for services
• Personal Equipment Policy: equipment is provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: we regularly gather to discuss new trends, share insights, and elevate one another.
• Community: at NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: we encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: a friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
  
   
  We are waiting for you on our team!

NuxGame is a B2B iGaming technology provider. We deliver turnkey casino and sportsbook platforms, game aggregation, and sweepstakes products to operators worldwide, across four product lines: Turnkey Traditional, Sweepstakes Turnkey, Game Aggregation, and Sweepstakes Game Aggregation. Our customers are operators. Their back office teams work in our platform every day, and their players use it every time they deposit, verify their identity, or withdraw.
We are looking for a Product Manager to join our team.

What we expect from the candidate:

• You own the roadmap for your domains and you defend it. Prioritisation is your call to make and to explain, not something you escalate by default.
• You write specifications that an engineer can build from without a business analyst in between: scope and non scope, flows, edge cases, dependencies, acceptance criteria.
• You work with data yourself. You define the metric, pull the number, and check it before you act on it.
• You go deep on the technical side. You read API documentation, review integration contracts, and hold your own in a discussion with engineers.
• You design for many operators at once. Every decision is a decision about configuration, defaults, and backward compatibility, not about a single customer.
• You close the loop after release. A feature that shipped and moved nothing is not a delivered feature.

Requirements

Must have

• 5+ years in product management, with at least 3 years owning payments, fraud and risk, or financial products in iGaming, fintech, or payments.
• Hands on experience with PSP and payment aggregator integrations: REST APIs, request and response construction, webhooks and callbacks, idempotency, status and error mapping, reconciliation.
• Practical understanding of the trade offs between hosted payment pages, iframe, and fully platform hosted cashier flows, including where PCI scope, conversion, and support load land in each.
• Experience with several payment method families: cards, e-wallets, bank transfer and local rails, vouchers, and crypto (networks, confirmations, on ramp providers).
• Experience integrating KYC and AML providers, and owning or building a rule based fraud or risk engine.
• Experience with rule based configuration and player segmentation: defining segments, resolving conflicts between overlapping rules, and giving business users a safe way to change them without a release.
• Working knowledge of the regulatory requirements affecting deposits, withdrawals, KYC, and responsible gambling in at least two or three jurisdictions.
• Data fluency: deposit success rate, approval rate by provider and method, withdrawal processing time, chargeback rate, verification funnel conversion. You can pull these yourself.
• B2B product experience. Our users are operators and their back office staff, not only end players.

• Structured written communication in English. Russian or Ukrainian for internal team communication.

   

Nice to have

• Experience in a multi tenant white label platform serving dozens of operators at once.
• Sweepstakes or social casino experience, where purchase and redemption flows differ from classic deposit and withdrawal.
• Experience with payment orchestration platforms, smart routing, and cascading.
• Experience with Metabase or a comparable BI stack, and enough SQL to validate a number.
• Practical use of AI tooling in the product workflow for discovery, documentation, and analysis.

Your position will include:

Payments and PSP

• Own the payment roadmap across all four product lines and decide what gets built, what gets configured, and what gets refused.
• Own the internal payment gateway as a product: integration contract, provider onboarding, error handling and retries, logs, and the tooling support uses to investigate a stuck transaction.
• Own the technical and product side of PSP relationships and work with our PSP Manager, who owns commercial terms and provider selection.
• Drive deposit and withdrawal conversion: cashier UX, method visibility and ordering, error minimisation, hosted versus platform side flows, retry and cascading logic.
• Own crypto and Web3 coverage: networks, confirmations, on ramp providers, wallet based authorisation and deposits.

• Shorten the time it takes to launch a new provider by standardising the integration, so a new PSP becomes configuration rather than custom development.

   

Fraud, KYC and compliance

• Own the fraud and risk engine: rules and thresholds, risk scoring, verification flows, duplicate account and bonus abuse detection, manual review load.
• Own third party KYC and AML integrations end to end, from provider evaluation and platform requirements through rollout to operators.
• Turn licensing and jurisdictional requirements into configurable platform capability instead of per operator custom work.

• Hold the balance between fraud prevention and conversion, and defend where you put the threshold.

   

Auth and identity

• Own registration and login as a conversion product, including social and Web3 registration.
• Own the relationship between authentication and verification: what a player can do before KYC, what unlocks after it, and how that differs by jurisdiction and by operator.

• Own back office authentication, permissions, and audit logs as an operator facing product.

   

Segmentation

• Own segmentation as a shared service: how segments are defined, evaluated, and consumed across payments, limits, verification, and reporting.
• Make it usable by operators without engineering involvement: rule builder, preview and validation before a segment goes live, predictable behaviour when several segments match one player.

• Own the cost side of it: evaluation performance on large player bases and what happens when a segment changes mid-session.

   

Reporting, limits and responsible gambling

• Own operator facing financial reporting, dashboards, and export tooling.
• Own the limit framework (deposit, loss, wager, session) and geo blocking as jurisdiction aware, operator configurable capability.
• Own the responsible gambling toolset and make sure it satisfies the licences our operators hold.

What we offer

Full ownership of a product area that directly moves revenue for dozens of operators, with a dedicated engineering team behind it.

A direct line to the CPO and to top management. Decisions here take days, not quarters.

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Marketing Director to join our team.

Requirements:

• At least 6+ years of professional experience in marketing, with a proven track record of managing and executing successful marketing campaigns;
• 4+ years of experience in the iGaming/Gambling/Social Casino/Betting domain, B2B expertise;
• Ability to show successful cases of launching an existing product on the market;
• Experience with product marketing (incorporating and aligning marketing goals into the project development);
• Strong capability in data analysis and knowledge of performance/customer retention metrics;
• Proven experience in online content production and scheduling tools for cooperation with the team;
• Knowledge of CRM tools, Google Analytics, and other analytics tools and platforms;
• Upper-intermediate level of English (both written and spoken) is mandatory;
• Experience in launching new products and marketing setup from scratch;
• Experience in entering new markets in gambling/iGaming;
• Understanding the responsibilities of all members of the marketing department and the ability to evaluate their work;
• Understanding of SEO, SMM, and digital advertising strategies, ability to set up and analyze campaigns and results independently. 

Responsibilities:

• Development and implementation of marketing strategy;
• Creation and execution of marketing campaigns;
• Department leadership, mentoring, and providing feedback to staff;
• Generating ideas for promotional events and campaigns, and organizing them effectively;
• Monitoring progress and preparing performance reports;
• Conducting market research to track trends and competitor activity;
• Budget and resource management;
• Experience in building and developing brand identity;
• Ensuring consistent brand positioning across all communication channels;
• Handling operational tasks;
• Understanding SEO, SEM, SMM principles and digital advertising strategies, with the ability to independently set up campaigns and analyze results.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Sales Manager to join our team.

Your position will include:

• Work with external communication channels of the company;
• Identification of customer needs;
• Development of commercial offers;
• Implementation of online/offline sales;
• Interaction with customer service and business development managers;
• Work with leads generated by marketing.

What we expect from the candidate:

• At least 2 years of experience in the gambling industry;
• Fluent in English (written and spoken);
• Experience in sales in the field of IT;
• Understanding of sales and B2B services.
   

What would be a plus:

• Experience of participation in international Gambling exhibitions.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

NuxGame is a B2B iGaming technology provider. We deliver turnkey casino and sportsbook platforms, game aggregation, and sweepstakes products to operators worldwide, across four product lines: Turnkey Traditional, Sweepstakes Turnkey, Game Aggregation, and Sweepstakes Game Aggregation.

Our customers are operators. Their back office teams work in our platform every day, and their players use it every time they deposit, verify their identity, or withdraw.

We are looking for a Product Manager to join our Finance Team. You will own everything on the platform that touches money, player identity, and player protection—spanning seven product domains with one dedicated engineering team behind you.

What You Will Do

• Payments and PSP
  • Own the payment roadmap across all four product lines and decide what gets built, what gets configured, and what gets refused.
  • Own the internal payment gateway as a product: integration contract, provider onboarding, error handling and retries, logs, and the tooling support uses to investigate a stuck transaction.
  • Own the technical and product side of PSP relationships and work with our PSP Manager, who owns commercial terms and provider selection.
  • Drive deposit and withdrawal conversion: cashier UX, method visibility and ordering, error minimisation, hosted versus platform side flows, retry and cascading logic.
  • Own crypto and Web3 coverage: networks, confirmations, on ramp providers, wallet based authorisation and deposits.
  • Shorten the time it takes to launch a new provider by standardising the integration, so a new PSP becomes configuration rather than custom development.
• Fraud, KYC and Compliance
  • Own the fraud and risk engine: rules and thresholds, risk scoring, verification flows, duplicate account and bonus abuse detection, manual review load.
  • Own third party KYC and AML integrations end to end, from provider evaluation and platform requirements through rollout to operators.
  • Turn licensing and jurisdictional requirements into configurable platform capability instead of per operator custom work.
  • Hold the balance between fraud prevention and conversion, and defend where you put the threshold.
• Auth and Identity
  • Own registration and login as a conversion product, including social and Web3 registration.
  • Own the relationship between authentication and verification: what a player can do before KYC, what unlocks after it, and how that differs by jurisdiction and by operator.
  • Own back office authentication, permissions, and audit logs as an operator facing product.
• Segmentation
  • Own segmentation as a shared service: how segments are defined, evaluated, and consumed across payments, limits, verification, and reporting.
  • Make it usable by operators without engineering involvement: rule builder, preview and validation before a segment goes live, predictable behaviour when several segments match one player.
  • Own the cost side of it: evaluation performance on large player bases and what happens when a segment changes mid-session.
• Reporting, Limits and Responsible Gambling
  • Own operator facing financial reporting, dashboards, and export tooling.
  • Own the limit framework (deposit, loss, wager, session) and geo blocking as jurisdiction aware, operator configurable capability.
  • Own the responsible gambling toolset and make sure it satisfies the licences our operators hold.

What We Expect From You

• You own the roadmap for your domains and you defend it. Prioritisation is your call to make and to explain, not something you escalate by default.
• You write specifications that an engineer can build from without a business analyst in between: scope and non scope, flows, edge cases, dependencies, acceptance criteria.
• You work with data yourself. You define the metric, pull the number, and check it before you act on it.
• You go deep on the technical side. You read API documentation, review integration contracts, and hold your own in a discussion with engineers.
• You design for many operators at once. Every decision is a decision about configuration, defaults, and backward compatibility, not about a single customer.
• You close the loop after release. A feature that shipped and moved nothing is not a delivered feature.

Requirements

Must Have

• 5+ years in product management, with at least 3 years owning payments, fraud and risk, or financial products in iGaming, fintech, or payments.
• Hands on experience with PSP and payment aggregator integrations: REST APIs, request and response construction, webhooks and callbacks, idempotency, status and error mapping, reconciliation.
• Practical understanding of the trade offs between hosted payment pages, iframe, and fully platform hosted cashier flows, including where PCI scope, conversion, and support load land in each.
• Experience with several payment method families: cards, e-wallets, bank transfer and local rails, vouchers, and crypto (networks, confirmations, on ramp providers).
• Experience integrating KYC and AML providers, and owning or building a rule based fraud or risk engine.
• Experience with rule based configuration and player segmentation: defining segments, resolving conflicts between overlapping rules, and giving business users a safe way to change them without a release.
• Working knowledge of the regulatory requirements affecting deposits, withdrawals, KYC, and responsible gambling in at least two or three jurisdictions.
• Data fluency: deposit success rate, approval rate by provider and method, withdrawal processing time, chargeback rate, verification funnel conversion. You can pull these yourself.
• B2B product experience. Our users are operators and their back office staff, not only end players.
• Structured written communication in English. Russian or Ukrainian for internal team communication.

Nice to Have

• Experience in a multi tenant white label platform serving dozens of operators at once.
• Sweepstakes or social casino experience, where purchase and redemption flows differ from classic deposit and withdrawal.
• Experience with payment orchestration platforms, smart routing, and cascading.
• Experience with Metabase or a comparable BI stack, and enough SQL to validate a number.
• Practical use of AI tooling in the product workflow for discovery, documentation, and analysis.

What We Offer

• Full ownership of a product area that directly moves revenue for dozens of operators, with a dedicated engineering team behind it.
• A direct line to the CPO and to top management. Decisions here take days, not quarters.
• Remote work with a distributed team, or an office in Limassol if you prefer one.
• Competitive salary, flexible hours, and paid time off.

Шукаємо Account Manager з досвідом у B2B який прагне бути не просто «передавачем інформації», а повноцінним драйвером зростання для наших клієнтів.

Для тебе це швидкий та легкий вхід в iGaming: досвід у гемблі не потрібен, ми всьому навчимо! Нам важливий твій якісний B2B-бекграунд та бажання впливати на бізнес:

Твій голос має значення: твої ідеї щодо покращення процесів та сервісу не потонуть у бюрократії. Ми підтримуємо ініціативу й даємо карт-бланш на зміни.

Твоя робота матиме прямий ефект: занурюйся в аналітику клієнтів, відкривай нові можливості для розширення співпраці та збільшуй їхній дохід.

Професійне зростання: допоможемо опанувати iGaming-нішу з нуля.

🎯 Що ще входитиме у твої задачі:

• End-to-End ведення клієнтів: бути головною контактною особою та стратегічним радником для топменеджменту та власників бізнесу;
• Стратегія та KPI: розробляти індивідуальні планові показники та стратегії розвитку для кожного акаунту відповідно до їхніх бізнес-цілей;
• Утримання та розвиток (Retention & Growth): відстежувати здоров’я акаунтів, проводити квартальні рев'ю (QBRs) та проактивно запобігати ризикам відтоку;
• Взаємодія з командами: швидко розрулювати цікаві ситуації разом з крос-функціональними командами Product, Tech, Sales та Operations;
• Аналіз ринку та експертиза: стежити за трендами iGaming, регуляторними змінами й ділитися best practices для підвищення прибутку клієнтів;
• Ведення CRM та звітність: підтримувати актуальну інформацію по акаунтах у CRM і проєктних таскерах для прозорого аналізу прогресу.

👤 Що для нас важливо: 

• 2+ роки досвіду в B2B Account Management;
• Вільна англійська (Advanced/Fluent) для щоденного спілкування з іноземними клієнтами та партнерами;
• Досвід роботи з вебплатформами та IT продуктами (СRM, особисті кабінети,онлайн сервіси та інші IT рішення)
• Трек-рекорд успішного утримання клієнтів (retention) та здійснення upsells;

• Ownership mindset: проактивність, уміння працювати з даними та приймати самостійні рішення без мікроменеджменту.

   

⚡ Швидкий найм: 

• Intro Call  - знайомство з рекрутером.
• Role Interview (60 хв) - розмова про досвід та розбір кейсів з Hiring Manager.

• Offer! 🚀

   

Що ми пропонуємо: 

• 🌍 100% Remote & гнучкість: працюй із будь-якої точки світу;
• 💻 Забезпечення технікою: надаємо робочий ноутбук та необхідне обладнання;
• 🌴 Щедрий відпустковий пакет: до 29 днів відпочинку на рік (включаючи 5 днів sick leaves без медичних довідок);
• ⚡ Простий найм: всього 2 етапи інтерв'ю;
• 📈 Розвиток: регулярні сесії обміну знаннями та менторська підтримка;
• 💰 Стабільність: своєчасна, стабільна та прозора виплата винагороди.

Ми співпрацюємо з операторами iGaming будь-якого розміру, щоб допомогти їм вийти на нові ринки або зміцнити свої існуючі бренди. Як компанія-розробник програмного забезпечення для казино, ми пропонуємо рішення, які допомагають створювати видатні бренди та досягати бізнес-цілей. Зараз ми шукаємо Middle Golang Developer, який приєднається до нашої команди.

Що входитиме до ваших обов'язків:

• Розробка та підтримка високопродуктивних додатків на Go.
• Створення надійних, масштабованих та добре документованих API.
• Послідовне написання чистого, зрозумілого коду з використанням найкращих практик програмування.
• Ефективна інтеграція та використання подій із систем обміну повідомленнями, таких як Kafka.
• Впровадження асинхронних стратегій виконання для підвищення продуктивності та масштабованості додатків.
• Дотримання принципів кодування, таких як KISS, DRY та SOLID, незважаючи на певні нюанси, характерні для мови.
• Співпраця з менеджерами продуктів, дизайнерами та іншими розробниками для визначення та уточнення обсягу проектів.
• Виявлення та оптимізація існуючих баз коду для підвищення ефективності та продуктивності.
• Написання чистого, зручного в обслуговуванні та ефективного коду, дотримуючись найкращих галузевих практик та стандартів кодування.

Що ми очікуємо від вас:

• Підтверджений досвід роботи з Go, включаючи поглиблені навички розробки високопродуктивних додатків.
• Підтверджений досвід роботи з PHP.
• Досвід створення API та глибоке розуміння принципів RESTful-проектування.
• Досвід роботи з Kafka або подібними чергами обміну повідомленнями.
• Глибоке розуміння концепцій асинхронного програмування.
• Ознайомлення з принципами об'єктно-орієнтованого програмування буде перевагою.
• Відмінні навички вирішення проблем та здатність працювати як самостійно, так і в команді.
• Сильні комунікативні навички та проактивний підхід.

Бажані кваліфікації:

• Знання хмарних платформ, таких як AWS, Google Cloud або Azure.
• Розуміння технологій контейнеризації (наприклад, Docker, Kubernetes).
• Досвід роботи в середовищі CI/CD.

Що ми пропонуємо:

Ми віримо, що щаслива команда створює найкращі продукти. Ось як ми вас підтримуємо:

• Дистанційна та гнучка робота: Працюйте з будь-якого місця. Наш основний графік роботи: з 10:00 до 18:00 (за київським часом), з понеділка по п'ятницю.
• Фінансова стабільність: Своєчасна оплата за послуги.
• Політика щодо особистого спорядження: обладнання надається у користування для забезпечення комфортної та ефективної роботи.
• Обмін знаннями: Ми регулярно збираємося, щоб обговорити нові тенденції, поділитися досвідом та підвищити один одного.
• Спільнота: У NuxGame ви працюватимете в команді однодумців, які готові підтримувати, надихати та разом вирішувати складні завдання.
• Творча свобода: Ми заохочуємо ініціативу. З нами ви маєте свободу професійного самовираження та простір для реалізації своїх ідей.
• Політика щодо відпусток: 24 дні відпустки на рік + 5 лікарняних (без медичного підтвердження).
• Атмосфера: Дружнє середовище, орієнтоване на результат та взаємну повагу, вільне від зайвої бюрократії та тиску.

Ми віримо в розкриття внутрішнього потенціалу кожного члена команди у відкритій та демократичній культурі.

Чекаємо на вас у нашій команді!

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
  
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.

• Collaborative, adaptable, and confident in balancing client needs with business objectives.

   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team. 

Your Responsibilities: 
- Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor; 
- Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs;
- Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth;
- Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities;
- Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach;
- Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience;
- Identify upsell and cross-sell opportunities by understanding customer needs and market trends;
- Share industry insights and best practices with clients to help them optimize operations and revenue potential; 
- Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies;
- Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes. 

What we’re looking for: 
- 2 years of experience in Account Management, Customer Success, or post-sales roles; 
- Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives; 
- Track record of delivering measurable results in retention, adoption, and upsell;
- Comfortable owning the full customer lifecycle - onboarding, growth, and renewals;
- Proactive and resourceful - you can thrive without a playbook and take initiative to solve problems;
- Highly organized, able to manage multiple priorities while keeping a high standard of service;
- Strong communicator in English (written and spoken); extra languages are a plus;
- Data-driven mindset - you use metrics to guide decisions and create actionable plans;
- Collaborative, adaptable, and confident in balancing client needs with business objectives.
 

What We Offer:

We believe that a happy team builds the best products. Here’s how we support you:

• Remote & Flexible: Work from anywhere. Core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon–Fri;
• Financial Stability: Timely compensation payments;
• Personal Equipment Policy: Equipment is provided to ensure comfortable and efficient work;
• Knowledge Sharing: Regular sessions to discuss new trends, share insights, and grow together;
• Community: A team of like-minded professionals ready to support, inspire, and tackle complex challenges together;
• Creative Freedom: Initiative is encouraged — you have space to implement your ideas;
• Time-off Policy: Up to 29 days off per year, including up to 5 health-related days without medical confirmation;
• Atmosphere: A friendly, result-oriented environment with mutual respect and no unnecessary bureaucracy or pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

We’re looking forward to welcoming you to our team!